Airtel — Deduction of money for VAS without request | |||
Hi, I am saurabh and I am using airtel no. [protected]. I just got a message informing me that I have chosen Mirchi FM and Rs. 10 have been charged for 7 days. I am alone to use my mobile and careful enough not to activate any VAS. I am unable to deactivate this. Please help me in deactivating this service and impose penalty on them for doing such activation without sending any request. Moreover, Airtel customer care service is totally absurd. They don't let you connect to any executive more than once a day and give absurd replies in that one and only call. So you'll end up in frustration calling 121. something needs to be done on this front too. Thanks, Saurabh Was this information helpful? | |||
 3 Comments | |||
Comments
Airtel — DEDUCTION BY VAS
MYAIRTEL sim no. [protected], mai ise two years se use kar raha hun. isme pahle koi bhi seva chalu nahi thi par pichle two months se isme company ke dwara bina koi information ke VAS service chalu kar di jati hai our amount deduct kar dia jata hai. I request to you please eske against me action le.thanks . k.r. sahu
Mob no [protected]
email id [protected]@gmail.com
Namaste Mr.Srivastava,
This is to inform you that your concern listed on 14 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 14 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — deduction of money via VAS
I received an sms saying you have been charged 99 rs. from airtel live. without my knowledge...so kindly act on it....