[Resolved] Airtel — Denying Number Port Request and Charging Internet Service which is not provided | |||
I have Airtel postpaid number [protected]. I activated internet pack of Rs 100 per month on my number but I was not able to use it as internet was not enabled at server for my connection as reported by customer care, though internet pack of Rs 100 was activated on my mobile and Airtel was charging this money in invoice of my number. I called customer care several time and they suggested to change internet pack to Rs 125 per month, which I did but nothing happened. When is send "MO" to 54321, I get reply message as "Dear Customer the service is currently not enabled for your phone, please call 12118 for more details.". I, several times, reinstalled internet setting as instructed by customer care tech support. I called 12118, they said a request is generated for rectification but nothing happened. For more than 3 months, I am paying Airtel in my bill for internet pack for service which are not fully activated on my number. Since I need to frequently check my mails, I have been suffering sadly on account of Airtel. I decided to change my service provider to Idea and applied for Number port three times but Airtel has denied it every times to new service providing company (idea). I never want to take Airtel number in my life again and I earthly want to change my service provider. Please help. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 29 Comments | |||
Comments
Airtel India — internet connection not provided
Dear sir,I am a student of law and living address pathak bhawan brij vihar colony, nai sadak, lashkar, gwalior, m.p. 474001
I apply for internet connection for my home place airtel company agent mr. rajput tell me i will definet your net connection completely connect by him and they demand amount 200/- rupees and i write a cheque no.044305 date 20/03/2008 bank- state bank of India the favor of airtel india, they give me a receipt slip s.no. 67096 date 19/03/2008.
after some days tell me i can't provide that connection this is really against a consumer rights, first why they tell me connection is provided by him, this type of drama is repeated many time but they do not give me proper connection .
please take a strong action against the company alert him they dint done that type of work to any consumer.
i am a consumer of this company please help me.
I've purchased a airtel connection ([protected]) on last 19th Jun'08 from Burdwan (west bengal zone)& after that I've recharged with Rs. 498 for unlimitted net connectivity for 1 month. But still I didn't received any settings. When I'm trying to lodge complain to customer care executive then i'm getting thie only IVR "I[censored]'ve any quarries then write us to 121 toll free no within 130 words, we'll help you within next 24hrs, but after 36 hrs still I didn't received any feedback from them". Even i'm n't getting any customer executive by calling airtel customer care just getting this single recorded IVR.
Kindly take needful step.
Kindly take needful step.
AirTel — not use of your services
My Cell Phone Number is [protected] .This month Rs. 10 is charged me for music on demand and i dont even use it, Then why would i use music on demand .Pls Deactivate my music on demand services.AirTel — Enable to connect Customer Care
My mobile No. [protected]. Iam enable to connect to customer Care from my mobile from 3 months onwards. So many times i registered my complaint through another mobile with customer Care but there is no responsce from the Airtel. AIRTEL giving bad services to customers. Please ignore it. hi i am using the spice mobile model no s9 and my mobile number is [protected]
i am unable to connect to internet through my mobile plz help
i am unable to connect to internet through my mobile plz help
Our Lan line+3 cell phones are all Airtel's.We have been getting a wonderful service all these years.Of late, iam sorry to say that my complaint regarding the phone, (instrument) and the modem had some problem as a result of which iam facing lots of problems.
We are one of the subscribers with Airtel and continue to be, with a very clean and prompt payers of monthly charges without even a single day's delay(our records will prove)
We hope that you would take appropriate measures and necessary action so that i shall still rank Airtel still no.1 company in India.
J.Selvarani,
Sakthi Enterprises
We are one of the subscribers with Airtel and continue to be, with a very clean and prompt payers of monthly charges without even a single day's delay(our records will prove)
We hope that you would take appropriate measures and necessary action so that i shall still rank Airtel still no.1 company in India.
J.Selvarani,
Sakthi Enterprises
AirTel — Not providing internet connection
i have paid the registration fee on 25th of january but still i dont get any connection of internet in my home.i talked to them per day basis on phone and visited their Gole ka mandir(Gwalior) office for enquiry but every time they said tomorrow we will provide you your connection.
what to do now and how to resolve it,because now i am tired and already waste my money.
Service — Not a complaint - a request.
Sir,My request is in concerned with Western Railway and for a new footover bridge at Vile Parle Railway Station Platform - North end - (Virar side), joining V.S.Khandekar Road & Parleshwar Road at Vileparle (E) and V.B.Road at Vile Parle (W) to ease out heavy public movements at peak time and as platform lengths are increasing for 12 coach rakes.
Also please increase height of the platforms as there is a gap between railway platforms and footboard of the train is nearly 1'-6" to 2'-0".
Thanks & regards,
j.b.wadekar.
AirTel — Services not provided
Dear Sir,I had changed my simcard from prepaid to postpaid on 9th august. During my interaction with airtel executive, he promised me immediate resumption of postpaid services after closure of prepaid services. But it has been two days since than my postpaid services are not resumed. Hence, I am victim of bad services of the company. Now, their executive are giving wague answers and false promises.
AirTel — service will not provided
we applied for the landline connection at the address of H-1402,DSIDC ,Narela industrial park,New delhi in the name of Ajay chopra.Your airtel executive fill up the form and taken the fees of rs500/. he said that your connection will be activate with in 3 days.but i was not got any response or no one come to install the service.On 14 august i lodged a complaint .the complaint no. is 36430156. then they said that your service wiil be provided to you with in next 3 working days .but from that day i have not recd. any response or phone call or nobody come to my place.so please refund my amuont or start my service immediately and mail to me on [protected]@yahoo.comidea internet service — service is not proper
fom begining we are complaning about speed of internet is slow but till problem is as it is fom last one year also we were requested to the company through their email address for hard copy for monthly bill oftenly but just they are repling to my mail only that they receive my mail, but till today they donot fulfill their promise regarding to my request of hardcopy of bill nd speed of internet i hope that through this consumer complaint forum i will get solution of my problem. i hve recharge with 15Rs to use internet but when i stared to use gprs from my a/c 60RS deducted..what should ido now..
Hi,
I have been charged 50 Rs by Airtel for services I had not activated or even used. I used to get missed calls from a certain number and when I called the number back from my cell phone, it was Airtel's IVRS and I was charged 50 Rs. I got a message in next 2 minutes saying that "thanks for subscribing for Friend'z chat and my chat id is XXXXXX".
I have already talked to the airtel office and they were not supportive of this issue. I am thinking of changing my mobile subscriber if such issues are not resolved. ALso, I have activated DND on my number several times but I still keep getting messages from Airtel about offers etc.
My mobile number is [protected]
I have been charged 50 Rs by Airtel for services I had not activated or even used. I used to get missed calls from a certain number and when I called the number back from my cell phone, it was Airtel's IVRS and I was charged 50 Rs. I got a message in next 2 minutes saying that "thanks for subscribing for Friend'z chat and my chat id is XXXXXX".
I have already talked to the airtel office and they were not supportive of this issue. I am thinking of changing my mobile subscriber if such issues are not resolved. ALso, I have activated DND on my number several times but I still keep getting messages from Airtel about offers etc.
My mobile number is [protected]
sir/mam
I am murali i am not interested in airtelfriendz chat pls.do the needful & my mob.no.is [protected]
Thanking you,
Murali
I am murali i am not interested in airtelfriendz chat pls.do the needful & my mob.no.is [protected]
Thanking you,
Murali
sir/mam
Can i know when it will be unscribed?so that it will be easy for me
Thanking you,
Murali
[protected]
Can i know when it will be unscribed?so that it will be easy for me
Thanking you,
Murali
[protected]
Hi,
i have been charged total amount of 60rs in multiple deductions of 20rs and basically being charged for some frendz chat wit an automated call from airtel... Also have been charged for some game site subscription which i never used or had subscribed(http://gclub.in)so please refund my amount ASAP... I have been using airtel services for 7 years now and this problem can make me switch service provider to others.
My mobile number is -[protected]
i have been charged total amount of 60rs in multiple deductions of 20rs and basically being charged for some frendz chat wit an automated call from airtel... Also have been charged for some game site subscription which i never used or had subscribed(http://gclub.in)so please refund my amount ASAP... I have been using airtel services for 7 years now and this problem can make me switch service provider to others.
My mobile number is -[protected]
Hi,
I had got a call from the Delhi corporate office saying that the balance that was wrongly deducted will be refunded but that was never credited to my account.
I had got a call from the Delhi corporate office saying that the balance that was wrongly deducted will be refunded but that was never credited to my account.
I have not recieved the refund till now... So by what time will i be credited the deducted amount... My mobile number is [protected]
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AirTel — internet service is not good
my name is manish bhayanai am from rohtak.
i am very disappointed from the internet service of airtel, whenever i call to customercare centre they always told me that you will get a downloading speed of 30-40 kbps, but instead of this i always get a speed max up to 3-4kbps.
kindly sort out my problem as soon as possible. i positively facing a big problem while downloading.