Airtel — detected the amt rs.25 from my balance | |||
I have been a customer of airtel for the past 6 years.On 27th jun 2013 11.26pm i received this sms "Thanks for downloading airtel video pack_rs.99 from airtel.You have been charged rs.25". I did not activated or requested video pack. on calling customer care they told me that i have activated the service and they cannot deactivate it. kind deactivate the service and refund the amount rs.25 ASAP. name Prakash.S number [protected] Was this information helpful? | |||
8 Comments | |||
Comments
Airtel — deduction of amt not activating any download
To day when I was checking prepaid balance I was shocked to know that Rs.3 have been deducted. When I enquired with your CSD, informed that Rs.3/- has been deducted due to download of liveairtel on 10/6/2011 at 3.00 pm. I have not download anything. If I had done so, definitely I wld hv recd ur service reply. when it is not so, how you people fair to do so. This is occured second time. Pl take up the matter and refund the amt. Your service is deteriorating in the near future. Look on!sophia
[protected]
Airtel — fraud detection
unwated subcription of 'bollywood pack'from 56060 of airtel & ammount deducted from my balance on 19/09/2011Un wanted down loading which I could not find anywhere in my device from AD-54321on 18/09/2011 and deduct huge ammount from my account.Earliar aritel did this type of froud somany times also.
AirTel — Detection
I am in Rajastan.When ever i top up my balance in my main account, it may be 50 or 110 even 399 with out any information the AIRTEL is cutting me 30 rs, and two times 99 rs also i lost. If i ask the customer care they usually told use subscribe some thing, u activate this service. Before message came that last call cost 30 or 99 but now that is also not coming. So due to this reason for the past 9 months i am putting only special balance for 149 rs. not main balance. It is very difficult While i am in roaming. for the past 1year more than 500 rs i lost due to airtel. i need my money back please help.My mobile number is [protected].
Namaste Mr. Shanmugam,
This is to inform you that your concern listed on 01 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is to inform you that your concern listed on 01 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Shanmugam,
We would like to inform you that your concern listed 01 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 01 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — FRAUDULENCE detecting balance
now days AIRTEL without customer knowledge them self activating caller tunes/ cricket pack like that all and detecting huge amount for thatseveral times occurred like this
PLS official take a vigilance about such kind of activities