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Airtel Complaints & Reviews

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Updated: May 20, 2026
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Airtel reviews & complaints page 2021

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P
Pravin Tambe
from Mumbai, Maharashtra
Jul 1, 2013
Resolved
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Resolved

Address: Pune, Maharashtra

Hi.. my name is Pravin. I m airtel preapaid customer. I want to activate my Personnel tune so i contact to airtel customer care on 121. As per my discuusion with the executive he told me the rental for activating the personnel tune. He ask me wherther to activate Hindi or English personnel tune. I told him to activate English Personnel tune. But he activated Hindi personeel tune.
Then again i contacted to their customer care for complaints on 198. But nobody is giving proper answer to me. My total deduction is Rs.165. They only hold the lines for around 45 to 60 minutes with no answer. I also requested to talk with Senior most person but against they hold the line for 1 hour.
So I dont know how handle this situation. So I request to take aganist some action on Airtel.

Pravin Tambe.
[protected]
Aug 9, 2021
Complaint marked as Resolved 
Namaste Mr. Tambe,

This is to inform you that your concern listed on 01 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Tambe,

We would like to inform you that your concern listed 01 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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    Prakash Shanmugam
    from Pune, Maharashtra
    Jul 1, 2013
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    Address: Tamil Nadu

    I have been a customer of airtel for the past 6 years.On 27th jun 2013 11.26pm i received this sms "Thanks for downloading airtel video pack_rs.99 from airtel.You have been charged rs.25". I did not activated or requested video pack. on calling customer care they told me that i have activated the service and they cannot deactivate it. kind deactivate the service and refund the amount rs.25 ASAP.
    name Prakash.S
    number [protected]

    Airtel — FRAUDULENCE detecting balance

    now days AIRTEL without customer knowledge them self activating caller tunes/ cricket pack like that all and detecting huge amount for that

    several times occurred like this

    PLS official take a vigilance about such kind of activities

    Airtel — deduction of amt not activating any download

    To day when I was checking prepaid balance I was shocked to know that Rs.3 have been deducted. When I enquired with your CSD, informed that Rs.3/- has been deducted due to download of liveairtel on 10/6/2011 at 3.00 pm. I have not download anything. If I had done so, definitely I wld hv recd ur service reply. when it is not so, how you people fair to do so. This is occured second time. Pl take up the matter and refund the amt. Your service is deteriorating in the near future. Look on!

    sophia
    [protected]

    Airtel — Blance

    Airtel cut my blance from
    AD-54321 game etc.....
    But i am not useing game
    tonight it cut my 99 rs
    without any doing

    arvind

    Airtel — fraud detection

    unwated subcription of 'bollywood pack'from 56060 of airtel & ammount deducted from my balance on 19/09/2011
    Un wanted down loading which I could not find anywhere in my device from AD-54321on 18/09/2011 and deduct huge ammount from my account.Earliar aritel did this type of froud somany times also.

    AirTel — Detection

    I am in Rajastan.When ever i top up my balance in my main account, it may be 50 or 110 even 399 with out any information the AIRTEL is cutting me 30 rs, and two times 99 rs also i lost. If i ask the customer care they usually told use subscribe some thing, u activate this service. Before message came that last call cost 30 or 99 but now that is also not coming. So due to this reason for the past 9 months i am putting only special balance for 149 rs. not main balance. It is very difficult While i am in roaming. for the past 1year more than 500 rs i lost due to airtel. i need my money back please help.
    My mobile number is [protected].

    AirTel — detect my balance

    sir


    i have airtel no [protected]
    in this mobile no blance are dedectintg cintinouslly
    and i am cint cusmore cere regulary but not sujsesion from them i had lost 1500 above blance from my mobile no [protected]
    Namaste Mr. Shanmugam,

    This is to inform you that your concern listed on 01 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
    Namaste Mr. Shanmugam,

    We would like to inform you that your concern listed 01 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtel.[protected]@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      S
      srbarasia
      from Visakhapatnam, Andhra Pradesh
      Jul 1, 2013
      Resolved
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      Resolved

      Address: West Bengal

      airtel 4G LTE was installed on 17/06/2013. but the speed of the internet is very slow. we have already contacted customer care for the stated problem but it didnt help. Speed of internet is very very slow.Not at all happy with the product.kindly fix the problem ASAP!
      Aug 14, 2020
      Complaint marked as Resolved 
      Namaste Srbarasia,

      This is to inform you that your concern listed on 01 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

      We assure you that we are committed to resolving the issue to your satisfaction

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      Airtel.[protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Namaste Srbarasia,

      We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

      We assure you that we are committed to resolving the issue to your satisfaction.

      Regards
      Sandeep Kumar
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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        C
        chetandestiny1988
        from Chennai, Tamil Nadu
        Jul 1, 2013
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu

        Iam using Airtel services from pat 3 years with their Blackberry internet plan of 399, and from past 4 months i have been facing issues with the downloading speed as it give me only 399 bites/sec.....are you Kidding me !!!!! this is the type of service you provide and when contacted the customer care they simply reply its the p[problem with the Handset- Freaking Joke !!!!! and say we cannot help anything on this......these guys are just fooling around people with the massive plans. so if Airtel is a little responsible company then g ahead and solve this or else just grow with your eager Profits money making stunts and make the poor poorer.!!!
        Aug 14, 2020
        Complaint marked as Resolved 

        AirTel — download speed

        i am using airtel 256kbps dail up connection... location-chennai thousand lights.....
        the problem is very slow download speed... but actual internet speed is the same....
        1 month back my download speed was normal that is 26 to 30 kbps....
        but now at whatever time it be time download speed is from only 7 to 12 kbps
        i want ask whether airtel had restricted download speed or my connection problem....
        airtel internet connection is best but sudden reduction download speed is the problem...
        i am waiting for quick reply and solution.................
        I am using Airtel Internet connection (Rs. 15/ per day) in BNK Mandal, near Srikalahasti (A.P). I am getting full signal also.

        But The connection speed is too slow to download anything.

        Please let me know how can I increase my speed.

        Airtel customer care rep tells that they are providing the speed of 40Kbps. But I am getting only 1 - 2 Kbps.

        Sudhi

        Internet — very slow downloading speed of internet

        for last one week my internet downloading speed is zero.i m using TriB combo unlimited 256kb/s. please check it out.
        my phone no. is 25997868

        AirTel — dowloading

        sir i am yusuf burhanuddi so burhanuddin
        i have a recent broadband connection but when i download a software it ask me to fill details
        i fill all the details but it asks me about paiment so i click it on web money but it says it is not correct so what can i do as down loading is totaly free
        reply

        Airtel Prepaid — internet

        Recently i was doing dowloading many thinng for free no charge for Google website , my number is [protected] an also now I cannot access to internet the reason maybe because i have change my internet setting so kindly tell me how will I get back the Internet connetion to my mobile.
        Dear Sir,

        I have subscribed to Airtel Prepaid Blackberry Servies of 299. The amount was deducted from my account (mobile no -[protected]) but the services din not get activated. I had called a customer executive and they told me to visit aitel office as they could do nothing about it. The airtel office informs me that the services are not working properly for prepaid and i should switch to postpaid.

        This is unethical. Why should i switch to postpaid. I want my money back if AIrtel can not activate my blackberry services. Also the airtel customer care now have stopped responding to my blackberry complain and they just disconnect the phone.

        Please help

        Shalabh Batra
        Nagpur

        AirTel — Blackberry Plan on Prepaid

        I just bought a prepaid sim to use with my bb 8900.. i send the activation msg <airtelbb> to 121, n get a reply, if you are a prepaid customer, try again after 24 hrs. or call customer care.
        N when i do that.. they say that bb plan cannot be activated on prepaid sims..
        How in the world is that possible ?? there site clearly says for prepaid users as well.

        http://www.airtel.in/wps/wcm/connect/Airtel.in/airtel.in/home/whats+new/pg_black...

        I want my 500 rs back.. this is heights..

        AirTel — blackberry internet services

        My blackberry services like blackberry messenger, gtalk, facebook and other applications are not working since yesterday evening. Now its been 24 hours and a lot of my work, communication is on hold.I had called the concerned airtel helpline but they only told me that there was a technical error all over india and it was being resolved. Though its been an entire,i"d really wish if i was told how much more time approximately would all this take.

        AirTel — BLACKBERRY PREPAID

        Dear All

        I had baught a number [protected] for using blackberry services , but airtel people are really really very unprofessional neither they help nor they accept that the problem is their , I had recharged my number with 500 bucks and when ever i am sending sms for activation it is showing
        o balance even airtekl accpet that the balance is their alo contacted thei nodal officer they are the most ineffcient people i have ever spoken with , Mr. Mittal pleasse help

        Gopal

        AirTel — plan details

        please send me the entire details of my broadband plan including the landline details to my mail id (k.[protected]@rocketmail.com).

        Airtel — problem using Internet

        In the mobile number [protected] from last 2 month i am facing problem doing Internet. I am getting speed of about 0-6 kb/s but i have seen others that they are getting speed of about 20 kb/s most of the time, i have complained in the customer care(number: 12118) for more than 20 times but till now i have got no solution of this problem. The customer care told me to update my phone software(Nokia 5233) again which i updated about 2 month ago and more than that they told to change my mobile phone (which according to me is not a fair answer given by the customer care)

        AirTel — Blackberry issue in my Prepaid Connection

        Dear Sir/Ma 'am

        This is in regards to my blackberry connection which is not been working since Thursday evening and i had been following up with the people in the park street store since Saturday, and there is no progress yet, they say they have mailed it at some center. The money was deducted for the Weekly Unlimited Internet Plan i.e. 100 Rupees and the service is yet to start.
        Please take care of the matter,revert and resolve it soon or as otherwise i might have to switch my connection to Vodafone.

        Thank You


        Ankit Garg
        [protected]

        AirTel — blackberry internet not working

        Sir, i am using airtel no. [protected]. I had started blackberry internet pack of 399/- on 28/3/12. And the amount is detected from my acount. But till today i can not use the services. I had called airtel 121,198,7070 many times. But they all the manual setting and i do. I had change my sim (dupicate sim) from airtel on 31/3/12. But still gprs (internet) not working. They dont listen make excuses and all. They said ur mobile is not working so i use my other number in that mobile and it works. Please see to this matter and do the needfull. Thankyou. Sukhpreet singh, 529, mukherjee nagar, delhi-110009. ([protected],[protected])
        Namaste Chetan,

        This is to inform you that your concern listed on 01 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

        We assure you that we are committed to resolving the issue to your satisfaction

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        Airtel.[protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
        Namaste Chetan,

        We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

        We assure you that we are committed to resolving the issue to your satisfaction.

        Regards
        Sandeep Kumar
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

        Bharti Airtel — Threading to pay bill for the closed airtel line 04443865134

        I closed My airtel broadband line on 22Aug 13 . While close they informed me that you will be receiving adjustment bill for balance day in this bill cycle. I accepted and came back. After a month they are sending 1 month bill and telling that your phone is still in live not yet disconnected. - Madhan Kumar
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          J
          jaganagaj
          from Bengaluru, Karnataka
          Jul 1, 2013
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu

          First time i am trying my 3G experience in Airtel. It was a sick experience after using it. I dont see much difference between 2G and 3G. That too sometimes , the 3G N/W goes to 2G automatically(Mean H(HSPDA) Diappears and E(Edge) appears on screen. Download speed should be appreciated. But browsing worst ever experience from airtel. Please take care of network signals switching frequently (3G to 2G). browsing speed very very worst, because i have used Vodafone before.
          Aug 7, 2021
          Complaint marked as Resolved 
          Namaste jaganagaj,

          This is to inform you that your concern listed on 01 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

          We assure you that we are committed to resolving the issue to your satisfaction

          Regards
          Sandeep Kumar
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          Airtel.[protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
          Namaste jaganagaj,

          We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

          We assure you that we are committed to resolving the issue to your satisfaction.

          Regards
          Sandeep Kumar
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            H
            harshita123
            from New Delhi, Delhi
            Jul 1, 2013
            Resolved
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            Resolved

            Address: Ghaziabad, Uttar Pradesh

            PLEASE STOP AD-BLALRT,AD-BLMUSC & AT-AIRSEP,LM-011000,AD-650122,VD-611117,LM-615871 IN MY MOBILE

            MY MOBILE NO IS [protected] . AND I HAD NOT REGISTERED FOR GETTING THESE SMS
            BUT FOR THE LAST FEW WEEKS I AM BEING CHARGED UNNECESSARILY I HAD LOST MUCH OF MY PREPAID MONEY ON THESE MESSAGES.
            I JUST WANT AIRTEL TO STOP THIS SERVICES ANY HOW
            DON'T TROBLE CUSTOMERS LIKE THIS
            Aug 7, 2021
            Complaint marked as Resolved 

            Air Tel India — Sending Unwanted Alerts

            Hi ,

            Daily I am getting one Alert SMS stating Click on " PIN UP Girls " , Night Girls , Bikni Girls....

            If this types of SMS if any young boys and girls gets they usally try to open and try to do practical and it is promoting crime in INDIA.

            I want you to take serious actions against AirTel India. They want to promote their business by spoiling the society.

            Thanks,
            INDIAN
            Namaste Harshita,

            This is to inform you that your concern listed on 01 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

            Regards
            Sandeep Kumar
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
            Namaste Harshita,

            We would like to inform you that your concern listed 01 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

            Regards
            Saurav Ahlawat
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            airtel.[protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              S
              sidswami
              Jun 30, 2013
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              Airtel charging for unused services. Customer Care not helpful.

              I use Airtel broadband for many years now. I shifted houses on 01-Jul-2013 following which I raised a request with Airtel (Request number[protected] on 04-Jul-2013 for relocation of the broadband line to my new address which is just 2 houses apart in the same street. Airtel customer care came back finally on 23-Jul-2013 saying the connection relocation is not possible due to no free lines in the hub (?!). I still do not understand - I have not requested a new connection for them to claim no free lines in the hub! It is a relocation request for 2 houses apart.

              This is not the problem though. I asked them for a disconnection since the line transfer was not possible. But I was shocked to here they have charged me for the entire billing cycle for which I have not used their services. I have been asked to pay 1299 as per the plan before they can terminate the connection! I raised this with the Airtel customer care to understand why they charge me for a connection that I have not been using and for which I had raised a relocation request a clear 25 days back. Also I would like to understand why they have not comeback in a couple of days stating line transfer is not possible rather wait for 20 days to let me know that the transfer was not possible. These are clear indications of outright fraudulent ways of money making.

              This is not expected from a organisation like Airtel. Shame on them!

              Regards,
              Sid
              Aug 14, 2020
              Complaint marked as Resolved 

              AirTel — CHARGING FOR THE THE SERVICE NOT GIVEN

              I am posting the details of my complaint which has not been addressed till date only promises were made but no reply-
              DATE TIME (hrs) ACTION DURATION (mm:ss)
              7-Aug 1002 LOGGED IN TO NDTV ACTIVE and down loaded news videos{(DDA offers flat in Delhi (size-1109 kb) and Advani goes Obama way (actual size of the video was more than1100 kb but down loaded video size was 651 kb because when the download process was On I got the under mentioned message)} (SIZE OF TOTAL DATA Sent 76 kb and Received 1829 kb) 20.03
              7-Aug 1015 Received SMS from 64611099 thanking me for down loading java game and deducting Rs. 99 from my acct. 0.00
              7-Aug 1027 I called 121 and gave complaint about the above mentioned message vide Complaint No.[protected] 7.09
              8-Aug 1526 I called 121 but call dropped 0.10
              8-Aug 1526 I called 121 to enquire about my complaint as I was promised for some solution result was zero. I was further promised that it would be replied at 1108 hrs on 12 Aug but I got no response 18.30
              12-Aug 1656 Called 121 and asked about status of my complaint I was told that there was some problem in system of Airtel. I was suggested to call after 02 hrs. 3.26
              12-Aug 1922 Called 121 and asked about status of my complaint but call dropped. 1.20
              12-Aug 1924 Called 121 and Talked to Mr. James about status of my complaint I was further promised that it would be replied on 14 Aug but I got no response 12.54
              14-Aug 1844 Called 121 to check the status of my complaint but call dropped. 1.03
              14-Aug 1846 Called 121 and Talked to Ms. Sania and Mr. Ram about status of my complaint I was further promised that it would be replied on 15 Aug but I got no response 7.29
              19-Aug 1458 Called 121 and Talked to Mr. Manjunath about status of my complaint I was further promised that it would be replied on 20 Aug at 12.04 hrs but I got no response 7.35
              20-Aug 1851 Called 121 to check the status of my complaint but call dropped. 1.05
              20-Aug 1846 Called 121 and Talked to Mr.Sharief about status of my complaint I was told that it would be replied by 12.04 midnight and I should wait till past midnight but I got no response. 7.29
              21-Aug 1347 I called 121 to enquire about my complaint as I was promised for some solution, but result was zero. I was further promised that it would be replied on 25 Aug but I got no response 19.07
              25-Aug 1832 I called 121 and talked to Mr. Mallikarjun and Ms. Shobha to enquire about my complaint as I was promised for some solution, but result was zero. I was further promised that she (Ms. Shobha) herself would be replying after 02 hrs but she did not respond. 20.07
              Hi Surendra,

              I believe Airtel is conning its customers by arbitrarily sending such messages, and then deducting money from their balances. In fact, I have received one such message today from 64611099 informing that Rs 99 was being deducted from my balance for downloading JAVA games from AIRTEL Live Service when no such game was actually downloaded.

              I have already lodged complaint with Airtel customer support, and the custmer support executive told me that I will receive a reply only by 21.10.2008 - mind you, only a reply, they never admit that they have committed a fraud here -.

              I hope Airtel will refund the money fraudulently deducted from my balance. By the way, have you got the refund yet.

              Regards

              Sehdev

              AirTel — Charging for services that I have not asked for

              I have been subscribed by Airtel to packs I never asked for. I had never subscribed to the Christianity alerts, which I have been getting for months now. Every time I try to register a complaint I end up being redirected and in the end my complaint is not registered. The company should stop this service immediately and refund the total amount which has been deducted from my prepaid account for unasked for services. My number is [protected].

              AirTel — Charging me for unused service

              I am using an Airtel connection and from few days I have been charging Rs.10 everyday till date. so i want unsubscribe this service and want my balance to be refund. My mobile No. is [protected]. please do this for me on sympathic ground as I am very helpless.
              Dear sir/madam,
              I was advice on phone by Air tell representative to subscribe for hello tunes free of charge for one month. Therefore I applied for hello tunes. As soon as I applied for it I received SMS that rs 30/- have been detected from my account. I was also advised by same SMS that if I want to unsubscribe from it, Then I have to call them back with a Toll free no. Which I did as I wanted to get out of this offer. On doing this I was again charged rs. 30/- with a message that I have been unsubscribed from the service.When I wanted to ask them why I have been charged for unsubscribing, again rs . 30/- was charged and so on. I can understand that this could be due to computers related programs. I tried to contact the Air tell representative but could not.

              2) I have also been charged for subscribing to jobs on mobile twice, which I have not asked for.

              3) Therefore kindly look in to the matter favorably And refund the amount to my mobile account. Also please unsubscribe me from jobs on mobile and hello tune service.

              Warm regards
              Gajendra Singh,

              Tel phone no. +[protected]

              AirTel — charging for service which was not asked for

              My mobile no is [protected]. i have been charged with Rs. 30 for one month for audio cinema service which i had never subscribed. On speaking to the customer care , he arrogantly blamed me for the mishap instead of correcting and refunding the amount.

              regards,

              arvind.

              AIRTEL BROADBAND SERVICE — Shocked by Airtel Service

              Hi,
              I decided to take airtel broadband internet connection at my home and called their customer care center.And after calling them immediately they responded with nice behaviour and after a few mins one of their executive(Rajesh Amathi) called and asked for suitable time to visit my place.In that very evening he visited my room and after all the deiscussion he took Rs 2000 for the connection on 12th Oct 2009.he gave me doc ref number :231871 .And he told me that I would get the connection with in 3 working days(MAX).After one day I got verifiaction call from Airtel.
              But When I did not get any further call from Airtel I called Airtel CC again and As per Airtel CC the maximum no of lines provided by the DP [delivery point] at our location exceeded the limit.So I can not get the connection.
              So Iasked for my 2000 RS back and they told me that I will get it after 7-15 days.
              My point of concern is that if I'm not provided the connection then it is useless to stack my 2000 rs to their account.They should have proper info about their own capacity before wasting others time and money.Now I can not opt for other internet provider untill I got my money back.

              AirTel — Airtel charging for customer care support

              Looks like airtel dont have money to pay for customer care executives. they are charging 50p for 3 mins when calling 121. this is not right. speak up.
              Hi,

              Its really bad about Airtel Service. I am going to throw my Airtel SIM and I will do the same for around 5 Airtel SIM(My Parents, Wife, Sister, brother) and move to some other service provider.

              I think Airtel start BEGGING their customer and started cheating their customer like they charge some amount when we recharge the fee and now it seems that they started charging for CUSTOMER CARE.

              No Other network doing such a kind of stuffs. NEVER GOING to use AIRTEL SERVICE ANY MORE AT ALL.

              Thanks!

              Regards,
              Ravichandran Muthuvel
              Namaste Mr. Swami,

              This is to inform you that your concern listed on 30 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

              Regards
              Rakesh Kumar
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Namaste Mr. Swami,

              Further to our discussion dated 30 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

              We assure you that we are committed to resolving the issue to your satisfaction.

              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

              Regards
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              Airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
              Namaste Mr. Swami,

              We would like to inform you that your concern listed 30 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

              Regards
              Saurav Ahlawat
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              airtel.[protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                S
                sat_kiit13
                from Bengaluru, Karnataka
                Jun 30, 2013
                Resolved
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                Resolved

                Address: Bangalore, Karnataka

                I took Airtel DTH HD+ connection on 10th June 2013. I paid for HD+ set topbox, however I was not given the universal remote. I was being told that the stock is over. I had to follow up with them untill 30th June to get it. The universal remote is also not working for some features of TV remote.

                THIS IS CHEATING.
                Aug 14, 2020
                Complaint marked as Resolved 

                universal — not working

                hello sir,
                my name is Ashanand sharma i am from 295, sant colony, vrindavan, mathura,(U.P), 281121, india.
                The problem is that i have a reliance handset, of which i never get the bill on time at my house, so please tell me that where i should pay the bill, they close my outgoing and incoming anytime they want, so please inform me whre i should pay it so that it can work properly.
                yours sincierly,
                Ashanand Sharma,
                [protected]

                remote — remote are not working properly

                i am coustomer of airtel dish tv my customer id is [protected] , my tv remote are not working properly that why i am not watching tv is please solve my remote problem today.

                AirTel — Not working tv properly

                TV is not working proplely i.e. connection is disturbed somewhere .

                in CBD Belapu Sector - 15 Sai Radiance Flat No. A 601

                Airtel DTH — Airtel DTH is not working properly

                Hi All,

                This is Dwarakanatha Reddy, I have recently bought Airtel DTH and installed new connection, it was woking properly for about 10 days after it is not working. then I have contacted the person who has installed, he said that I will come and fix the problem. then there is no results. after i realised and called customer care 12150 about 7 times but still the problem not resolved. Kindly do needful on this.

                Thanks,
                Dwarakanatha Reddy
                Mobile No: [protected]
                Namaste (sat_kiit13 ),

                This is to inform you that your concern listed on 30 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                We assure you that we are committed to resolving the issue to your satisfaction

                Regards
                Rakesh Kumar
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
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                Namaste (sat_kiit13),

                We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                We assure you that we are committed to resolving the issue to your satisfaction.

                Regards
                Sandeep Kumar
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                  S
                  suman884u
                  from Egra, West Bengal
                  Jun 30, 2013
                  Resolved
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                  Resolved

                  Address: West Bengal

                  Hi,

                  I recharged my airtel sim with 9 rupees 3g pack which allows for 3g data service for 30 minutes. Thereafter, I used the internet service and once my download was complete, I stopped it. When I then checked my balance, I found out that around 116 rupees were deducted from my balance. Earlier it was around Rs. 254 and the ending balance was around 138 rupees.

                  When I contacted the customer care, he told that I had used 44 minutes of 3g data service. My complaint is that I was not at all informed when the 30 minute service was over. In case of 2g service, Airtel sends a message informing about the same but in this case, I was not at all informed.

                  Also, if the 30 minutes service was over, Airtel could have renewed the service as they usually do for 2g packs but they didn't.

                  It is not fair to deduct any amount at all from the account balance of a consumer without informing beforehand. I want that Airtel gets this message strong and clear. I want Airtel to refund back the amount (116 rupees to be specific) to my account balance.

                  Regards,
                  Suman Kumar
                  Aug 7, 2021
                  Complaint marked as Resolved 

                  Airtel — Deduction of money from balance without informing user

                  Airtel is enabling some services without our permission and deducting money from the account...Where should i register a case against this...Can i proceed with court activities on this...I cant tolerate this anymore..All my friends facing this problem..
                  sir,
                  I am retailerr in chengalpattu, i con`t get EC stock. so i am not continoue recharge besnecs in airtel . i have more than 150 customers. while every EC stock i call deler no respance. so kindle arrange to me my EC stock contact no.[protected]
                  Namaste Mr. Kumar,

                  This is to inform you that your concern listed on 30 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                  We assure you that we are committed to resolving the issue to your satisfaction

                  Regards
                  Rakesh Kumar
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
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                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  Namaste Mr. Kumar,

                  We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                  We assure you that we are committed to resolving the issue to your satisfaction.

                  Regards
                  Sandeep Kumar
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                    V
                    vinayaknayaka
                    Jun 30, 2013
                    Resolved
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                    Resolved

                    Address: Bangalore, Karnataka

                    the companys unending fraudulent activities shall never end. Here it comes with a new scheme, if at all ur a airtel customer or ur trying to be one, do know abt this? Never use the internet (or so called subscribed packet data) when u have large amount of balance. I[censored]r using the so called data pack, ur entire balance will be taken away before the data is over. If that is not enough further, the care personnel will prove u wrong for complaining by saying they have no track of such debits.
                    Losers:@
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Namaste Mr. Nayaka,

                    This is to inform you that your concern listed on 30 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

                    We assure you that we are committed to resolving the issue to your satisfaction

                    Regards
                    Rakesh Kumar
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    Namaste Mr. Nayaka,

                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

                    We assure you that we are committed to resolving the issue to your satisfaction.

                    Regards
                    Sandeep Kumar
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                      prashant_nandagadi
                      from Bengaluru, Karnataka
                      Jun 29, 2013
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                      Address: Bangalore, Karnataka

                      Hi,
                      I had recharged 3G data plan my mobile [protected] with Rs 102 for 1 month validity. The speed never crosses 60kbps. I have raised the complaint on 21st June after using it at low speeds for almost 15 days. After that I have called Airtel atleast 5-6 times everyday. However the standard answer is the compaint will be resolved in 24 hours. When I call them back again next day, they say there is no complaint in the system and they will raise a new complaint. This has been happening for last 3-4 times. I am frustrated with their attitude and want to switch to some other service provided if the issue does not get resolved in next 24 hours.

                      The way they are handling my issues, AIRTEL IS A FRAUD COMPANY, just wanting money from you without providing any service. STAY AWAY from this company.

                      Regards,
                      Prashant
                      Namaste Prashant,

                      This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                      Regards
                      Rakesh Kumar
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Namaste Prashant,

                      Further to our discussion dated 29 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                      We assure you that we are committed to resolving the issue to your satisfaction.

                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Namaste Prashant,

                      We would like to inform you that your concern listed 29 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

                      Regards
                      Saurav Ahlawat
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      airtel.[protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      Hi Airtel customer service,

                      Airtel has the habit of closing the case as resolved without even checking with the customer. For this case alons this happened atleast 2-3 times.

                      Even after 16 days of registering my file complaint the problem persists. I have called airtel customer care 9-10 times but Airtel has not been able to solve this basic/simple issue. Airtel did not even attempt to solve my problem. They asked me to change the sim. I did it with my own cost, but the problem remained. I called up customer care again and after my forceful complaint on Saturday morning, the customer care(lady) said I would get a call back within 4 hours. Even after 3 days there is no call from airtel. Airtel customer care is WORSE than any government agency. My validity also got over without making any use of available data.

                      I have finally decided enough is enough. I don’t intend to continue with Airtel data service any longer. I will also port my normal voice connection when the remaining balance amount finishes in my account . I will make sure I spread this horrible Airtel customer service through my friends/ social networks/online complaint forums etc

                      Regards,
                      Prashant
                      This has become a habit with Airtel that they say issued without even checking with the customer. They have already my issue 3-4 times in their system even even making an attempt to resolve the same.

                      Even after 16 days of registering my file complaint the problem persists. I have called airtel customer care 9-10 times but Airtel has not been able to solve this basic/simple issue. Airtel did not even attempt to solve my problem. They asked me to change the sim. I did it with my own cost, but the problem remained. I called up customer care again and after my forceful complaint on Saturday morning, the customer care(lady) said I would get a call back within 4 hours. Even after 3 days there is no call from airtel. Airtel customer care is WORSE than any government agency. My validity also got over without making any use of available data.

                      I have finally decided enough is enough. I don’t intend to continue with Airtel data service any longer. I will also port my normal voice connection when the remaining balance amount finishes in my account

                      Regards,
                      Prashant
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                        iamnarendran
                        from Hyderabad, Telangana
                        Jun 29, 2013
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh

                        My Phone number is - +[protected]. Today at around 12.37 in the afternoon I got a message from AT-AIRINF saying " Thanks for downloading SMSTEXTCONTENT from Airtel. You have been charged Rs7.0"

                        Then I got a message saying I had subscribed for Horoscope Sagittarius Pack - They debit some amount and I now getting nonsense horoscope messages.

                        Then another message saying "Thank you for subscribing to Random Facts. You will now get 5 facts" and amount got debited.

                        all messages at 12.37 on saturday 29 june 2013.

                        I have never activated any such pack. I am really fed up with the way Airtel, Andra is treating me. I have a loyal customer to airtel, Tamil Nadu. I had one single number from Year 2007. I dont think many people have the same airtel prepaid number for such long period.

                        I would like to know why Airtel is treating customers like this ?. I also want Airtel to refund all those small small amounts which they debit like this.

                        It really gives a very bad impression about the image of the company in the minds of the consumers.

                        Narendran Kishore
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        AirTel — text message charges

                        I am the holder of connection from airtel mobile number [protected].
                        I am being being charged Rs.10/- per day for the services which i never got activated. i daily receive a message from the company like this "thanks for using (subscription, text based services)subscription service on Airtel... Airtel may kindly delete the services and re-fundthe money to me
                        2.Though since 22nd September 07, I have registered for no commercial calls from AIR tel I continue getting promotional calls from different companies.Please do needful

                        AirTel — unwanted SMS charged

                        Res Sir,
                        I am Deepak R. More, cell phone subscriber of Airtel from last 4 years, ( mobile no. - [protected] ).
                        from last 3 to 4 days, without any demand, airtel is sending some unwanted SMS and is charging for the same, ( amount deducting from my pre-paid balance). I have already complaint to respective costomer relation officer mr. ravindra jadhav. But till SMS are receiving and amount get dedcting from my balance.
                        This is for your infermation and neccessory action pl.
                        Regards,
                        Deepak R, More .
                        Cell no - [protected]
                        c.c. to; 1) Airtel, costomer care,
                        2) nodalofficer.[protected]@airtel.in
                        3) [protected]@trai.gov.in

                        AirTel — Being charged for unwanted sms service!!

                        Dear sir ,
                        My wife Mrs.Samruddhi is being charged by Airtel at the rate of Rs 1-1.5 per SMS when she receives SMS from 52906015 and 54321 numbers for more than 4 months for love tips and love shayeri.She has not activated this service and it is automatically activated.Customer care agent is not responding to her complaint.We will be glad if you can kindly deactivate this unwanted service immediately.My wife's mob. no is [protected].

                        Thanking you,

                        Sincerely yours,

                        Makarand Purohit

                        AirTel — charging for unwanted messages

                        Dear sir,
                        i am receiving so many unwanted messages everyday to my mobile number [protected] and charged for the same which gives mental agony and financial loss to me.i request you to stop this practice with immediate effect, failing which i will be constrained to take legal action.Further, i request to refund the amount which you have charged for the unwanted messages you have sent to me.

                        Airtel — Unwanted messages and charges for those

                        I am receiving Feng Shui tips on sms without requesting for the same from Sulekha.com on my mobile no.[protected] for quite some time. I hv been informed 3/4 days back that these services will be charged henceforth, and for not receiving these, I was asked to send msg saying 'STOP FS'. I sent 2 msgs one on 15.09.10 at 11.32.38 and another on 18.09.10 at 14.44.45 both to 5432105 and recd. another msg saying send 1 to deactivate on 18.09.10 at 14.51.26. I cud not use the sms service on this mobile from then onwards as I was not getting the msg. typed from this mobile.
                        So I sent 2 msgs from from our another mobile to 5432105 on 18.09.10,one at03.07.12 and another at 03.13.58 to stop fs to mobile no. [protected], as I am not able to use sms service from this no.
                        I sent a complaint on consumercomplaints in on 19.09.10 about the same but I am still receiving these msgs. I am not interested in them and not ready to pay for this unwanted service.
                        Firstly please arrange to stop these msgs and inform as to what shud b done to use the sms service on this mobile. When a key is pressed
                        the first letter does not appear and the 2nd or 3rd one comes on and cant complete the msg at all. Thanking in anticipation. A.P.Kulkarni

                        Airtel — Charging unwantedly

                        Hello sir
                        I am having an airtel sim and i have put messgae booster which will provide free messgaes for 3 months...But they are charging for messgaes sent during newyear and christmas...The service provider did not notice me that they will charge for message sent during those days...

                        AirTel — charging for unwanted messages

                        Airtel rejecting my MNP application
                        I am using airtel no [protected] (TamilNadu) for the last 5 yrs . And i want to change my mobile operator Through mobile number portability from airtel to AIRCEL.
                        And i went to AIRCEL show room and i submit my id proof and porting charges.

                        But i receive a message from AIRCEL that Airtel mobile operator reject your porting . Because of Contractual obligition. Actually in my case there is no contractual obligation with Airtel because mine was an individual normal prepaid connection. they are simply delaying my complaint saying so many lies. Actually MNP is a customer right. but here airtel is denying that right for me.

                        I am planning to file a complaint in consumer court for compensation.

                        I contacted my airtel customer care about this issue no one has responded . Please. Help me

                        AirTel — unwanted SMS charges

                        Stop AD-54321 on my mobile no.[protected] immidiatly.

                        I have recived SMS from AD-54321 AIRTEL mobile company. I want to stop this service immidiatly.kindly do the needfull.

                        Airtel — unwanted SMS service and charging to customer

                        I am Airtel prepaid user and keep losing my prepaid balance without making any call day by day. If I recharge for Rs120 I get a credit of Rs100.00 for making calls.

                        I make use of the mobile for receiving the calls only. But as days pass, I keep getting unwanted SMS and keep losing my prepaid balance.

                        In past, many times, I have requested through online service to stop all the SMS services which are chargeable and keep the service on for receiving calls or making calls only.

                        Despite this I have been losing my hard earned money and no solution forth coming from AIRTEL.

                        I really feel cheated from such a big company stealing money by exploiting the people of India though the use of technology.

                        Regards

                        Sunita Koranne [protected]
                        I am surprised to read that your team is working on a solution. What I have posted is happening to me as well as lakhs and lakhs of your customers. Your software is tuned in such a way that it activates unwanted services without the knowledge of the customer and keep swindling them over a period of time.

                        In past I have made many such requests to disable the services and over a period of time found that the services gets activated without our request.

                        You should activate services on if you have got request for the same in writing.

                        I wish to also further inform that despite asking for DND, I am still getting SMS from Airtel itself in connection with the business promotion.

                        Please let us know when this will stop.

                        Regards

                        Airtel — debited of SMS Charges

                        I am Deepak Jhunjhunwala, Mobile No [protected] of Airtel Subscribers I have Lodged Several Complaints against the Company but No action has been taken regarding the Reversal of Charges of Diwali SMS Pack which is activated without my Consent.

                        Please Reverse Such Charges and give the Credit to My Account

                        Airtel — UNWANTED TEXT MESSAGES

                        Sir,

                        My cell No [protected], I have been receiving a message and charged by Rs 1/- unnecessarily from 54321 since 8 to 10 months. The message is regarding a telugu movie heroine by name ileana. I request you to kindly cancel the same immediately.

                        AirTel — company SMS

                        i jitendra kumar maurya ,a user of airtel mobile connection complaints that even after activating DND i am recieving cricket Pack sms.It has been irritating a lot and i wish that this complaint is taken under consideration seriously and as soon as possible.My number is +91 [protected].
                        Dear Customer,

                        This is to inform you that your concern listed on 13 April 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                        Regards
                        Rakesh Ranga
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                        Airtel — SMS charged daily

                        Airtel has by default activated some daily sms alert for euro cup football and has been sending messages to me and charging 3 rs per day for the same. I am not interested in football at all and had not asked for such service. Not sure how it got activated and how they have ripped off me for so many days. The most pathetic company on earth today is airtel. Their service sucks.
                        Namaste Mr. Kishore,

                        This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                        Regards
                        Rakesh Kumar
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                        Dear Sirs,
                        Ref: My mobile no. [protected]
                        In spite of repeated telephonic talks with responsible persons of your company not to send any chargeable SMS, I am receiving the same and the charges are automatically deducted from my account. Some of the examples are as under:
                        S. No. Date Time Title Amount
                        1. 25.9.13 6.52 am AR-AIRSEP 30.00
                        2. 27.7.13 9.53 am AT-AIRINF 30.00
                        3. 27.7.13 7.05 am AT-AIRSEP 30.00
                        4. 19.4.13 11.01 am AD-SPALRT 30.00
                        TOTAL 180.00
                        This is not a fair practice. You should evolve an arrangement where in only after getting consent from the subscriber, chargeable messages should be sent and only after receiving confirmation of such message, deduction of charges be made.
                        It would be appreciable, if above mentioned unfairly deducted amount Rs. 180.00 be refunded immediately into my account.
                        Likewise, large number o[censored]nknown calls are also received. It is not known whether charges of the same are made or not. In case, charges are being made, the same may also be stopped immediately.
                        Repetition of above act would force me to approach TRAI for justice
                        Yours etc.
                        Amaresh Kumar
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                          kshitij30
                          from Mumbai, Maharashtra
                          Jun 29, 2013
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra

                          I am using airtel retail 3g plan 299 on my airtel number [protected]. Since switching to this plan, my 3g network speed is very slow.My phone shows H symbol but speed is extremely slow. Even slower than 2g at times. Airtel is charging 250 for 1gb 3g data but its 3g is not working.
                          Aug 14, 2020
                          Complaint marked as Resolved 

                          AirTel — slow 3g

                          i have a sim card of airtel. it was working good speed only for three days after that it was very slow. i have complaint hundred times bt they dont solve my problem.
                          i have a sim card of airtel. it was working good speed only for three days after that it was very slow. i have complaint hundred times bt they dont solve my problem.
                          The airtel 3g modem which i'm currently using is giving me a download speed of 0.06bites/sec when the shown speed is that of 70 kbps. This has been happening for the past few days and the customer care seems the least bothered to give a right answer. All they do is put me on hold and later say that, i'l be contacted soon, which never happens!

                          I have lots of important work to complete and that requires the use of my net, even surfing the net seems to be impossible at this speed.

                          The people concerned NEED TO DO SOMETHING and fix this issue as soon as possible.

                          Jaison John
                          Namaste Kshitij,

                          This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                          For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                          Regards
                          Rakesh Kumar
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                          Namaste Kshitij,

                          This is to inform you that your concern listed 29 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

                          We assure you that we are committed to resolving the issue to your satisfaction.

                          Regards
                          Saurav Ahlawat
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                          I received a call from one of your executives who took details regarding my handset model and problem statement on 1st July. He said he would update me by 2nd July but i havent heard from him yet.
                          Namaste Kshitij,

                          We would like to inform you that your concern listed 29 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

                          Regards
                          Saurav Ahlawat
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          airtel.[protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                            Sanyog Saxena
                            from Delhi, Delhi
                            Jun 29, 2013
                            Resolved
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                            Resolved

                            Address: West Delhi, Delhi

                            Dear Sir,

                            My complain regarding the Internet pack. I received customer care call that Internet pack has been activated on my mobile but when I am trying to use, its not working. then again I contacted to customer care and he said that the pack has activated on my phone number.
                            then he tell me that send the keyword from your mobile "MO" to 54321, after that the pack will be working.

                            And I did the same.
                            A very next day, I received the message from Bharti- airtel company that the bill amount is more than 2000. When i again contacted to customer care, they tell me there is no Internet pack activation.

                            I have used this services after number of confirmation from them. Now they denied to admit their fault and send me the bill of more than 2500.

                            We Hope, you will do the favour.

                            Regards,
                            Sanyog Saxena
                            [protected]
                            Aug 7, 2021
                            Complaint marked as Resolved 

                            Airtel Mobile Phone — NO CUSTOMER SERVICE EXC

                            i have been trying to call airtel customer service through 121 and [protected]. once i reach the option to speak to customer service executive, line gets disconnected. this happening for the last 6 days. in between i received two calls from airtel for customer satisfaction survey and i told them i am not happy and the line immediatly gets disconnected.

                            is there a way i can complaint to any other body about such irresponsible customer service? Really the corporations such as airtel which makes enourmous profits on customers should go a long way to serve the customers!!! i pity the system we have here!!! NO ONE TO QUESTION???
                            my airtel cell number is [protected] and message outgoing not working, kindly activate.
                            nowadays airtel mobile customer care service is the useless one. customer care phone is not working always. staff also not supportive to the customers. and the agents also not bothering about the customers who are doing EC through airtel mobile. MY OPINION ABOUT AIRTEL MOBILE SERVICE IS TOTAL WASTE.
                            Namaste Mr. Saxena,

                            This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                            Regards
                            Rakesh Kumar
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                            Namaste Mr. Saxena,

                            Further to our discussion dated 29 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

                            We assure you that we are committed to resolving the issue to your satisfaction.

                            For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                            Regards
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                            Namaste Mr. Saxena,

                            We would like to inform you that your concern listed 29 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

                            Regards
                            Saurav Ahlawat
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            airtel.[protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                              kothariuniforms
                              from Coimbatore, Tamil Nadu
                              Jun 29, 2013
                              Resolved
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                              Resolved

                              Address: Tamil Nadu

                              Airtel fixed & broadband line no :[protected]

                              We have made payment of 1132.00 towards bill no 79789550 on 05.06.2013, but only 132.00 has been credited to our account. For Bill no[protected], we have made payment of 1375.54 on 29.06.2013. Hereby we inform airtel team, there is no amount pending in our account. If this complaint is not resolved, then without further notice we will take legal action.

                              Regards
                              Suresh
                              [protected]
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              DEAR SIR,

                              WITH MY PREVIOUS COMPLAIN REGARDING MY MOBILE NO. [protected] THAT WAS DEACTIVATED BY AIRTEL DUE TO NON PAYMENT ISSUE OF Rs.1000. I WILL DEPOSITE Rs.1000 WITHIN 24 HOURS.
                              KINDLY RESUME SERVICES OF THIS MOBILE NO. [protected].


                              THNAKS & REGARDS,

                              SIDH NATH PRASAD
                              STATE BANK OF INDIA
                              KURAN SARAI
                              REGION 5
                              ZONAL OFFICE
                              PATNA

                              AirTel — Payment Issue

                              Hi

                              I Made my airtel bill payment at airtel.in and when i submitted my credit card details it showed "page cannot be displayed" and i have not recieved any message for payment confirmation. Though my credit card account has been debited for the same amount and this happened twice, and now airtel is asking me to fax the my bank statement which will be generated after 1 month. I was discussing all this with airtel customer care supervisor "sushil" and he disconnected the call.

                              Airtel Sucks Big time.
                              Namaste Suresh,

                              This is to inform you that your concern listed on 29 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                              For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

                              Regards
                              Rakesh Kumar
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                              Namaste Suresh,

                              We would like to inform you that your concern listed 29 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

                              Regards
                              Saurav Ahlawat
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              airtel.[protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                I
                                indra solanki
                                from Mumbai, Maharashtra
                                Jun 28, 2013
                                Resolved
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                                Resolved

                                Address: Raipur, Chhattisgarh

                                Ye mera AIRTEL ka no hai [protected] , ishme mera sms pack active hai aur aaj ki last date hai aur sms account me 84 sms balance hai ,
                                Phir bhi mere main balace se amt deduct kyu ho raha hai.................

                                Agar sms pack me balace hai to main balace ka amt kyu deduct kar rahe ho ,,,,, customer ko kya aap C samajhate hai ki bus apni marji se
                                amt deduct kar do...mujhe call karke confirm karo....???????????????????????????????
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Airtel — sms

                                sir

                                i wnt to get good sms facility at night times for free with out any boosters

                                is tere is any chance for this in your product


                                my mobile number is [protected]

                                Airtel — no sms pack for students

                                i just want to know when the airtel is goin to introduce gud plan for sms...in this 1rs sms local its too costly for students so think for students also.like hutch has given 300msg free just for 35rs...

                                ............. — sms pack

                                You guys suck. you will suffer one day in a very big way because there are thousands of people like me cursing you.

                                ........... — sms pack

                                Dear reliance the rich is becoming richer and the poor is becoming poorerr. Thanks to you but one day tables will turn because people can't survive for very long after cheating people. you guys will die very soon after getting cursed by millions of people. This goes for employees as well as the owners of reliance. Hope you guys burn in hell for giving us hell on earth and die the most dangerous death one can get...

                                Airtel — SMS feature

                                my cell no is [protected], have complaint nth no. of times that my sms function is barred since last year, please let me know the problem or anything i could do.

                                Bharti Airtel — airtel # has been d active

                                I am Deepak Kumar, airtel subscriber for last 11 months, just found
                                that my # [protected] is not working i mean there is no incoming & no
                                outgoing. I called Customer Care department and got the information why my # is
                                not working so they told me that some another # [protected] is
                                linked with my #. they also told me that the # is on my name so i just want
                                to know when used that # [protected] & the copy of the DOC's which i
                                signed for verifing that #. so i need the Zerox for the same verification
                                DOC. And till the time you provide the information, you are requested to
                                please get my incoming service opened as i am having 1 year advance rental
                                plan and i beleive that you can't barred my incoming till 1 year completes.
                                So you please go ahead and check the information.

                                This is the mail i sent to Bharti Airtel and they are not willing to provide me the zerox of signed document of Verification latter for the # [protected] and they have blocked my # [protected]. I have some recordings of conversation with customer care department manager and he told me that in case any airtel # is being issued without getting the signed in verification latter than it is the Fraud activation of #. I am sure that this # was issued without verification to some another person, as the sales executive of airtel sells the fraud # just rs. 250/- for one #. so plese help me out
                                Alt # [protected].

                                Bharti Airtel — My # 9871949597 is blocked

                                I am Deepak Kumar, airtel subscriber 11 months, just found
                                that my # [protected] is not working. I called Customer Care department and got the information why my # is not working so they told me that some another # [protected]...is linked with my # but i did not use that # and that was the fraus connection activated by Airtel so please get my # opened.
                                My Email ID... [protected]@yahoo.com

                                AirTel — deduction of the balance by some sms

                                This is Abhishek and i have completed my SSLC .
                                And i have got an airtel number [protected]. Today i.e on May 22nd there is decreasing in my balance, by sending an sms from [protected] telling that "AIRTEL RADIO has been renewed and you have been charged Rs.20.
                                no proper internet facilities are given by airtel in mobile office, it is waste of 20rupees per day

                                AirTel — SMS balance deducted

                                Hello sir good morning, im Gopi and my contact no. is [protected] which iam using from past 2 years, problem is that on 12-12-09 i recharge with 26/-rc through a card and i got 150 sms bal and iam using that service daily but suddenly on 15-15-09 morning 10:12am i got a message stating that your free sms balance has deducted at that time i checked by sms bal i had 76 sms and on teh same day by the evening 8:30pm i recharge 10/-rc through card and after that i checked my balance at that time i had only 15sms bal, in the mean while i send hardly 15 messages not more than that its confirm.
                                I made a cal to your customer care service and i spoken with your agent as well as floor supervisor and they are saying that i used that sms bal and i went to airtel office today morning i compalined it regarding they told me to mail regarding this, so pls check the info clearly if its a error from ur side kindly rectify it as early as u can if i didnt get the reply for this mail i will go to the next level, i hope u can solve my prob, thank you for giving me this oppurtunity.

                                AirTel — company sms

                                Mera naam nikhil hai yeh airtel wale jabran paise kaate hai or msg per msg bhejete hai bhai plz itna pareshaaan mat kara karo jab dekho jab call karte hai koi bahut pareshaan hai,.........

                                Airtel — deduction of sms pack balance without using

                                Respected sir. my airtel no. is [protected]. i have recharged my connection with rs. 31. i have recharged it 3 times after 15 march. each time my sms balance comes to zero without using it. my msg balance should be 700 messages because i used only 200 messages app. by 3 sms packs. please solve my problem.

                                Airtel bharti suk — service not providing by airtel

                                Dear sir
                                my name is prashant kumar
                                subject: sir i have bought an airtel connection(no:-[protected])but that worked only 10 days & afterthat n. is not working.i subbmitted document again. but no. is not woking till now.i am very sad.our retailer(jiwan sanchar seva,laxmi sagar sadhu gachhi darbhanga) said he sent documents so meet our distributer(shri krishna telecom,near darbhanga aakashwani G.M ROAD DARBHANGA). when i went to distributer he said i sent your documents again & yuor connection will be start on[protected] but no. is not started.he demand the documents again & said i have not recieved your any documents .& he behaved me rudely.sir i am very frasted .
                                so sir i request to you please chek it.
                                NAME:-Prashant kumar
                                current address:-sri lakshmeshwar prasad singh
                                near BSNL tower laxmi sagar
                                sadhu gachhi darbhanga
                                pincode:-846009

                                AirTel — Airtel SMS pack

                                Hi,
                                I Opted a local SMS pack for a year buy paying 90Rs and then i then i went for STD calls offer ,this offer removed my sms pack offer and there is no response from airtel customercare. For everything there technical mistakes we are loosing our money n paying for them.Its just a irritating.

                                Airtel — sms

                                respected sir,

                                please stop your sms of airtel on my two no:[protected]
                                [protected]
                                so please sir stop your sms service to this number o.k
                                Namaste Ms. Solanki,

                                We would like to inform you that your concern listed 28 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

                                Regards
                                Saurav Ahlawat
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                The samething happened to me as well, I have recharged with sms pack and still my money got deducted from main balance. I had to call the executives all the time everytime same response 'due to some technical difficulties'.

                                Also I doubt all the remaining offers like 1p/s is also not working some times.
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                                  sathammech
                                  from Mumbai, Maharashtra
                                  Jun 28, 2013
                                  Resolved
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                                  Resolved

                                  Address: Thanjavur, Tamil Nadu
                                  Website: pay.airtel.com/‎

                                  by online recharge website (https://pay.airtel.com/‎) i have recharged Rupee 6, it is not successful but they deducted amount from my account
                                  transaction details :
                                  Transaction ID - 475614
                                  Amount (Rs.) - 6.0
                                  phone no : [protected]

                                  Sbi transaction details:
                                  narration :TO TRANSFER INB Airtel AIRTEL_RECHARGE Paym
                                  Ref. No. : MSBI[protected]IGJ6319104 TRANSFER TO [protected] BILLDESK TRANSACTION A
                                  Aug 5, 2021
                                  Complaint marked as Resolved 

                                  AirTel — recharge not successful

                                  sir on 16th december through HDFC NET BANKING i recharge rupees 50/- the amount cut from my account but amount not recharge to my mobile my mobile no [protected],i inform to my hdfc custmur care and ur airtel custmurcare also where is problem i dontknow (bank or airtel) please check, i need your help.

                                  thanking you,

                                  regards,
                                  V.V. RAMAKRISHNA
                                  [protected]

                                  AirTel — amount is deducted even after recharge

                                  Hi
                                  I am ankit jain, and my airtel No. is [protected]
                                  i am using their message card of Rs 85 for 6000 mes/month
                                  even after recharge, my amount is deducted from my balance.
                                  i called them several times but they dont respond properly.
                                  Namaste ( sathammech),

                                  We would like to inform you that your concern listed 28 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

                                  Regards
                                  Saurav Ahlawat
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    Paritosh Sharma
                                    from Jabalpur, Madhya Pradesh
                                    Jun 28, 2013
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh

                                    I am registering this complaint against Airtel which is becoming fraud day by day. I am having a broadband connection of Airtel. My connection was done about 7 years ago. I have many complaints from Airtel regarding their Internet speeds because they give very bad speeds in high prices. None of the Airtel plans seems to be attractive. But earlier Airtel was good company when I did the connection. My complaints were not very important till 26 / 6 13 when suddenly without any notice Airtel switched off our Internet connection and outgoing of landline. On complaining they told that we have not paid our bill which was actually paid. Then we went to office of Airtel for registering our complaint they told that somebody named Nidhi Sharma has taken a connection by our address and her bill was due which costed around Rs. 3000. When we told that we don't know any Nidhi the Airtel office members did'nt cooperated with us. Although after waiting 2 or 3 days they resolved our problem. But the complaint is that the period since Airtel disconnected our Internet and Landline. We suffered huge losses. We have done Internet Banking and for operating our accounts we went to cyber cafe's. Also we suffered huge discomfort and problems. Airtel is not going to do any discount in the bills for the period the Connection was cut. We also suffered huge losses in business because we were unable to do e-tendering. The mpeprocurement website can only work on a PC which has a company certificate installed in it. The certificate can be installed once in a pc thus it was impossible for us to do e tendering on cybercafe's. This lead to a Business loss of about 10000 Rs. Also the Airtel customer care is not toll free if we call from a Mobile as Outgoing was disabled in landline. We kept complaining on mobile and this lead to a huge losses in mobile bills. The Airtel customer care charges at about 1.5Rs. / min. We complained 2 days by calling about 10 Hours. The customer care is worse because they tell to keep the mobile on hold and the mobile stays on hold for 2-2 hours. What I want is refund in all these aspects from Airtel and discounts in the bill.
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Namaste Mr. Sharma,

                                    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

                                    We assure you that we are committed to resolving the issue to your satisfaction.

                                    Regards
                                    Saurav Ahlawat
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      thags77
                                      from Kolkata, West Bengal
                                      Jun 28, 2013
                                      Resolved
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                                      Resolved

                                      Address: North 24 Parganas, West Bengal

                                      Dear Sir,

                                      I have lost my mobile along with SIM card of AirTel No. [protected] and Memory Card of 8-GB (Samsung Make) on[protected], at around 6:45 PM, when I was returning from my Office (at 3/C, LA-Block, Salt Lake) by a bus from Beliaghata (Building More) to Birati (my home) and route of Bus was Tollugunge to Madhyamgram. I have Lodged a Police complain at 11:30 am on 22.06.2013 at nearest police station of Birati i.e. Airport Police Station, Kolkata.

                                      I have already collected new duplicate SIM of same No. [protected] from AirTel.

                                      Details of my phone :

                                      Mobile Phone Model: Samsung Make Star 3G, GT-S5603,
                                      Last Used Airtel No. [protected]
                                      Mobile Missed Date :[protected] at 6:45 PM,
                                      Lost Zone : Beliaghata Building More to Birati (by bus of rout via E. M. Bypass - Ultadanga - Lake Town - Airport)
                                      GDE No. at Airport P. S. : 1238/13, Dt.[protected]
                                      IMEI No.: [protected]
                                      MY e-mail Address for contact : [protected]@gmail.com
                                      Mobile No for Communication : [protected].

                                      As suggested by some of website to trace lost mobile - I had gone to Samsung Mobile Service Center at Seth Pukur, 87, Jassore Road, Barasat, Kolkata-700124 along with copy of GDE of Airport P.S. and original copy of Invoice - to trace my lost mobile. But they directly refused to help me and instructed me to contact with police. There is an option given in their website to trace the registered lost mobile.

                                      Even Airtel has not co-operated with me.

                                      I know that they have option to trace out lost mobile if it is being used by IMEI No. or if it is being not used they can deactivate the Mobile and trace out later.

                                      Please help me to get back the Mobile Phone by tracking out IMEI No.: [protected].

                                      Thanking you,

                                      Yours faithfully,

                                      Amitava Mondal
                                      53, Kabi Sukanto Sarani,
                                      PO-Birati,
                                      P.S. Airport,
                                      Kolkata-700051.
                                      e-mail: [protected]@gmail.com
                                      mobile for communication : [protected].
                                      Aug 14, 2020
                                      Complaint marked as Resolved 

                                      AirTel — lost of mobile

                                      Dear Sir,

                                      I am Subhash from Vikas Nagar, I have losted my cell phone today. My number is [protected].

                                      Kindly block my Sim urgently so that no body can misuse it.

                                      Your response in this regards will be highly appriciated.

                                      Regards

                                      Subhash Chander
                                      [protected]
                                      I am using Airtel prepaid phone no. [protected] and from last 1.5 month I am unable to make any outgoing call. I have already made complaints(many time) on customer care but they are not taking any action in this regard.

                                      Airtel Mobile — mobile lost

                                      dear sir
                                      mobile [protected] with post paid airtel sim card lost on afternoon os second october 2008
                                      immediately block sim
                                      unable to block sim .Could not contact through the airtel service centre number 121

                                      Airtel — forgot given mobile no last complain

                                      nirmal kumar dugar --91+[protected]

                                      AIRTEL TELECOM — mobile tracing

                                      my mob. no.[protected] is under trace from last three month reasion well known to them i had made complaint to nodal officer several times but no positive outcome has reached . lastly i had a hope in consumer forum to solve my problem.
                                      hi
                                      sir /, mam

                                      this is swapnil, i was lost my airtel sim, but i ma teking new sim befor 10 days, but that nit hapning activet so pleas what is the problume i cant understand

                                      my sim no is[protected]
                                      and mobail no is-[protected]

                                      Airtel — I had lost airtel sim in paris airport

                                      I had lost a sim in paris airport while travelling to LosAngeles the sim was in the name of Dr.Pramod Mummigatti.So i kindly request the company to block the sim.
                                      Thanking you

                                      AirTel — i have lost my cell

                                      am santosh m mokashi am from athani in belaguam dist i hav lost my cell with sim card nd my no.[protected] so i hav to collect my duplicate sim in airtel shoppe but there is asking 3 adress copy nd 3 photos in athani and one police FIR and duplicate sim cost 200 sir actualy sim charge is 75RS
                                      i want my total contact numbers in my airtel sim which i had lost two month back.can i get all my dailled contacts?

                                      airtel samsung — lost my cell phone

                                      hello sir i lost my samsung modeled e-250 with the airtel network numbered [protected] please block my cell phone

                                      airtel product — my phone is lost

                                      in a road mis hap i lost my phone with the sim and i want stop the transactions on this sim, and i would further like to ask you for a new airtel postpaid sim with the same number.

                                      Airtel — track this mobile plz

                                      Dear sir,

                                      yesterday, my bhabhi lost this mobile no.- [protected].

                                      Kindly track my moble.

                                      Thanking You.

                                      mohit
                                      [protected]

                                      Bharti Airtel Co. — Interruption on Mobile Service

                                      It is submitted that I have purchased an Airtel Sim (Mobile No. [protected]) during the year 2008 and submitted required document for the subject Sim. Within one year, Airtel co. many time, on telephonically, asked my name/place for verification. After one year, without informing prior or giving any message to me, my above connection disbanded by saying that I have not submitted my documents and I have to submit the same. I could not understand if I had not submitted such documents then, from where Airtel Co. was verifying my authenticity. However, I visited Airtel relationship shop ( Saak communication, Chandigarh) and submit my documents on 22/10/2009. They have obtained my documents in two form while only one form is required as per instruction of Govt.of India. After 48 hrs my above Airtel Sim was started. Airtel services on my above sim again discontinued 30/10/2009 without prior information or giving any message. Again the same message I have received that I have not submitted my documents. After a protracted communication with Airtel Nodal officer Punjab and Saak Communication, Chg, the above connection was started on 12/11/2009. I asked customer care to checked if my documents are correctly submitted to Airtel Co.or otherwise. After few minute he informed that he has thoroughly checked and found that all my documents have correctly reached there. I asked if any other documents required by them because I would not want any interrupt service on my above Airtel No. He informed that no other documents required. Again on 07/12/2009, service on my above Sim (Mobile No. [protected]) was disbanded by above co. and whenever I try to phone I received the same message on my phone that I have not submitted required document. I am a Govt. servant and submitted document certified by my Deptt. I could not understood what kind of Airtel Co. required for just prepaid simple connection.

                                      Please do the needful for providing uninterrupted service on my above sim. (Mobile No. [protected]) and it may also be confirmed that documents submitted by are correctly available with Bharti Airtel co.

                                      samsung , airecel — lost the mobile

                                      I lost my samsung mobile with aircel number. The aircel number is [protected]. I have tried Aircel customer care for blocking the sim a number of times, but every time they are saying that there network is going down so they can not block my number. The details for the handset are as follows
                                      MAKE: Samsung
                                      MODEL: E1117
                                      IMEI NO.: [protected]
                                      Please guide me to the required procedure.

                                      Samsung Mobile — Very Poor Service, No Cooperation

                                      It is really painful that the service center only wants customer to cooperate. They are not willing to cooperate with the customer. I brought a brand new Samsung Galaxy Spica on 30th Jan 2010. It stops working on 4th March 2010. I submitted this phone to the Millenium Service center on 6th March 2010. I did not received my phone in last 20 days.
                                      When I said them to refund my money. They said no you need to wait for 2 days then they will request for new phone which is again a 15 days process.
                                      Even I talked with Sushil (NCR head of Samsung) he is just saying sorry but we can't refund money. This simply means the money I invested to buy this phone is worthless. Now I have only one solution to buy new phone. And now this Samsung Galaxy Spica is useless for me.
                                      If anyone is listening to this complaint, Please help me in refunding money as I am already suffered a lot from SamSung sevices.
                                      Mobile phone lost


                                      While traveling in an auto between Jeevan Bheema Nagar and Kormangala in Bangalore yesterday, I lost my mobile phone. More than the loss of the handset, I am worried about the loss of contact data stored in the handset and sim card. I do not have the IMEI number of the handset.

                                      Can you help?

                                      Make of the handset: Nokia
                                      Cell phone number: [protected]

                                      My landline number contact number:[protected]

                                      -N. Raghavan
                                      I have bought a New Mobile model no. - SCH-F309 on 14/01/2010 & i was facing problem regarding "One way communication i.e. Responce of voice not properly coming on set during conversation". i have lodged the same on 28/05/2010 at samsung service centre, Raigarh (Chhattishgarh) but till date they were not giving any responce even they have not returned my mobile hence please help me in returning my new mobile or refunding money as I am already suffered a lot from SamSung services. My contact no. is [protected] & email address - [protected]@rediffmail.com for further contact.

                                      Airtel — other sim is being used in my lost mobile

                                      I lost my LG MOBILE IMEI NO.[protected] with the system of ATMT and when the person insert the sim i received the message on my other mobile of airtel no.([protected]) is being used in this mobile,so i want to caught the theft red handed,and need your help,so kindly give me information about this no. with photo id of the person ,so that i am able to recognise the person and send him behind bar.
                                      send all information on my e-mail id (rahul89.[protected]@rediffmail.com)
                                      Sir,

                                      I am recharge Booster pack Rs. 195/- on 03.02.2011.
                                      Plan Details
                                      Airtel to Airtel -10p
                                      other mobile - 60p
                                      SMS - 10000 SMS Free
                                      Validity- 90 Days
                                      I am confirm on 02.02.2011 night 10.30 p.m. & mobile Sms "MRP195" Send - 405
                                      plan Details same. next days morning (03.2.11) sms conformation same details.
                                      But still now FREE SMS NOT ADDED.

                                      Already 5 times customer care compliant no response.

                                      S. No. Compliant No. Dt.
                                      1. CBDVS[protected] 08.02.2011
                                      2. CBDPA[protected] 07.02.2011

                                      WHAT IS STATUS????????????

                                      Regds
                                      S.PONMURUGAN
                                      [protected]

                                      Happy — Tracing the mobile

                                      please trace this idea number.

                                      Dear Sir,

                                      this is requested to you please trace The Following idea number, . i want the name, address
                                      these are really required.

                                      Thanks

                                      Biswajit

                                      AirTel — Non Working of Mobile

                                      Mobile Number has not worked from 11 AM 11th July 11 to 16PM 17th July 2011 during the Delhi Visit for the expanding the businesses in the City. i have already inform to Airtel to activate the National Roaming for the same but ot has Barred by Service Provider
                                      Terrible experience...
                                      I am from Dimapur, Nagaland (Parmanan Singh)
                                      when i received a call from my wife saying you had a call from Delhi court for not paying my bill,
                                      To tell you in short...
                                      I did surrender my simcard and ask the collector boy for the other formalities, but he said its okey he will do it.. at that hour i already distroyed my simcard. after 3 three months i received this mentally distrubing call from a lawyer... saying this and that...bla bla... the thing i come to know after i paid the 4000 somthing amount to stop the case and i investigated, that smart boy he over write my 8000 someting bill into 4000 in the carbon copy and the surprising thing is the bill no.was tallying with each other... i still have that copy with me u can check out in my facebook account (K'vin gunjiyal) the bill nos. but never mind i got my money back... but this kind of experience cannot be forgotten... till date i hate everything about airtel.


                                      your worse enemy
                                      Parmanan Singh.

                                      AirTel — lost mobile phone

                                      HI, this is R K PILLAI , i want to block my airtel no [protected] which has lost today

                                      AirTel — My cell is lost

                                      dear airtel service team,
                                      I am Kalpesh ghodkar... i lost my cell in pune , my Airtel simcard belongs to maharashtra but recently i am in bangalore.
                                      please block my sim... and letme know procedutre for getting duplicate sim for prepaid number [protected]..
                                      it is very urgent..
                                      plz contact me at [protected]@ymail.com..or contact me on [protected]
                                      please..
                                      Namaste Mr. Mondal,

                                      Please share your alternate contact details with us, we will be glad to assist you.

                                      For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

                                      Regards
                                      Saurav Ahlawat
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Namaste Amitava,

                                      This is to inform you that your concern listed 28 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

                                      We assure you that we are committed to resolving the issue to your satisfaction.

                                      Regards
                                      Deepak Mohod
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      Airtel.[protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                      Namaste Amitava,

                                      We would like to inform you that your concern listed 28 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

                                      Regards
                                      Saurav Ahlawat
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      airtel.[protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                        singh94
                                        from Gurgaon, Haryana
                                        Jun 28, 2013
                                        Resolved
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                                        Resolved

                                        Frequent Disconnection

                                        Address: Haryana

                                        Dear Sir/Madam,

                                        Regret to said that from last 4 months,we are facing problem of frequent disconnection in airtel broadband.Due Delhi Metro constrution work,line disconnectd on daily basis.We are lossing bussiness due this problem.We are using two broabands [protected] & [protected] on the same location.I would like to request you to please forword my concern to the Airtel concern Authority & give us solution.I would...
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