Airtel Complaints & Reviews

This is regarding the complaint 32515200 that I have raised for the above given FixedLine. The complaint which I have raised is regarding the Internet not working and even Landline was not getting dial tone.

I have raised the request on May 9th 2013 at 10:21 AM and the resolution time that is given is May 9th 2013 by 2:20 PM. I have attached the screenshot of the message that I have received and also the Complaint details...

I had recharged with Rs.200 for my Airtel money account number. But it stated that the transaction is failure and amount will be recredited in 5-7 working days.

But its more than 45 days now. No recredit has been given. Also I lodged a complaint with CC. But still there are also unable to trace and do the credit....

I have recently moved to Banglore and purchased a new LED TV. Since I heard Airtel is good company I choose to go with Airtel for digital TV. I went online www.airtel.in and went to digital TV section where you can submit your cell no# so that can give you call. As soon I submit my call they instantly called me and asked me to pay Rs.1840 so connection can be establised in 24 Hours. Its been 72 hours and no one yet contacted me. Since last...

Hi i am Abhishek([protected]),,,And the reason for the complaint is to let u know how irresponsible and insane the executives of the Airtel Company are..
the issue dates back to the month of December and the issue is still not resolved...The issue is i was promised that the excess bill payed by me in the month of november will be refunded within 60 days from the date of payment(Not sure of the date but it was in the month of november)...i...

I bought airtel HD+ setup box and I am given remote control without recording option. When I filed complaint via customer care they gave complaint number but didn't give me remote control and closed ticket .

Airtel Digital TV is full of frauds , I am not sure when I am going to get remote control....

Hi,

I am Airtel DTH Customer with ID [protected].
I called customer care on 7-MAY-13 and provided a request for Reinstallation of the Airtel DTH connection. I was provided with the following reference number 30228513 and was told a service engineer would visit my place by 8-MAY-13 by 12:45 PM.

No one turned up on 8-MAY-13 and today 9-MAY-13 when I am calling customer care to get information regarding my...

This company is terminally sick, and the tragedy is the big bosses do not even know what is killing it. And if they know, they are surely not aware of its seriousness.

It’s the management that is killing the company. They have been concentrating only on maximizing profits, by means fair and foul, and that too unsuccessfully. The customer is its last concern; in fact of no concern at all. The sales function has been outsourced...

I have Recharged with 500 rs and got only 442 rs.but I was supposed to get 525rs so I want my 83rs back.When I contacted Airtel customer care they created a new rule by saying that u have not recharged from mobile to mobile.

Aditya Kumar Gupta
Mb-[protected]
pune...

Hi,
We took Broadband Wifi connection from Airtel in May 2012. We got the connection transferred to a new address i.e. to Noida Sector 47, our new apartment. Since then the Internet connection has been working intermittently. Sometimes its slow, sometimes it doesnt get connected etc. We told this to Airtel engineer who transferred our connection and he said he will send another engineer to look into the issue. No one came, then we...

hi
Sir/Madam
I would like to inform you that airtel mobile prepaid service doing the same thing
i.e. deducting the money form mobile prepaid Account.
It is second time they deducting 1.5 Rs regularly.
Here I want to inform you second time i am completing same thing.
So take immediately Action as possible as.
Thanking you....

I called up Airtel customer care to activate internet plan - 99 INR pack which generally gives 1 GB of free usage(2G data) in the last week of billing cycle.
I wasn't informed that the plan is charged pro rata basis.
I didn't get any message regarding the plan activation to my registered mobile number.
I wasn't informed on how much free usage is available and how much i'll be charged for that month...

Airtel is saying that my mobile no. [protected] is not registered with them. Someone named (Jagdish) has transferred my number to his name with the help of a retailer Abhishek Kumar (mob.- [protected]) living in Ajmer and ported my number to vodafone. Right now he is using it without my permission. I am feeling helpless. Please help me.

Regards

Rameshwar Lal
[protected]...

i recieved a fake call from unknown person that i won 100,000 he tried to threaten me on such case to give my full account information ,this is the no.[protected]. PLEASE THIS COMPANY SHUOLD TAKE ACTION ON KIND OF PERSON iwas almost collapsing....

I recharged my mobile twice for Rs.150/- on 8.5.2013, but both transactions were failed but the required amount is deducted from my bank account but the Airtel page loaded saying "We are unable to process your request at this time. Please try later" and I check my phone but no recharge had been received. 300 got debited from the bank and the account did not get recharged.
I made following 2 recharges from my SBI account...

Hi,
I had purchased an Airtel DTH SD Set top box and subscribed to a South Super Value pack plan on 3rd May 2013, through the Airel website and made an online payment of Rs. 1790/- I got a call from the web sales team that payment is received and the installation will be done on the same day. No one turned up till late evening. I waited for another two days and called up the customer care, who informed that for online payments it takes...

I recharged Airtel dongle on 6th april,2013 for 749 rs online. This plan is 3G recharge with validity of 30 days. After recharging when I try to connect to the internet , it takes lot of time to load a page. Speed is around 30Kbps to 50 Kbps which is less than the 2G speed. I have called so many times to Airtel customer care. All I got was the false assurance of fixing the problem in 3 -5dyas every time i called them. They admit that some...

I have already sent so many complaints to [protected]@in.airtel.com,nodal team, appellate team and platinum care aritel which are being
completely ignored for more than a month. Those were regarding "my fair plan usage calculation" and "wrong DSL Number shown in the smartbytes page of mine". ..

Account Details(Chennai, TamilNadu)

Plan : Rapid 175 GB (Rs. 2599 - 8 Mbps till data transfer br...

Sir/Madam

This is to notify you that myself Mr Susanta Das having an Airtel Ph no. [protected] do make a recharge of Rs 149 which is an 2g unlimited data pack for airtel and as per the terms of the pack an aforesaid speed of 256 kbps till 2GB and thereafter a minimum speed of 40 Kbps is to be provided to the customers. I have made a recharge of the same on 30th of april 2013 and have completed the usage of 2GB and than the problem...

actually i made a 3g recharge of of ₹655 on 4th may 2013.but i am not getting the 3g speed and from past 3 days i am calling helpline number and every time they are giving a complain number and they told me TAT is 24hrs but till now i did not get any anything and when i call today they are telling there is no such complain regrading that. so please do the needful because of these i suffer a lot and they (air tel) are not giving proper...

I got a recharge for the 3 GB data Plan on my Airtel number on May 1 2013. Even after activating a plan my internet speed was extremely slow. I raised a complaint for the same on 2nd May 2013. The airtel got back to me saying it was resolved, which it wasn't and the speed remained slow. On 6th May 2013 I raised another complaint for the speed and the executive told me it would be resolved by evening. I checked my account balance in the...