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[Resolved]  Airtel Dish TV — very poor service providing

I have airtel dish tv connection from last 3 years.But from 2 years i am facing lots of problem like dish t.v. card not supports properly,bcz of that i have changed set top box 2 times and again the guy from airtel dealer says that u have to change set top box.The customer service is even more poor as i have called them plenty of times and without solving the problem they message to me that your problem is solved.I have faced the card problem in march 13 also and at that time they take approx. 10 days to solve the problem and now again from last 8 days i m facing the same problem,so finally i decided to disconnect my airtel dish t.v. connection.
Complaint marked as Resolved Aug 14, 2020
Complaint comments  27 CommentsShareTweet

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Dish TV — Customer Service is very poor

Hi,

I have bought Dish TV on 11th June and since then I had lots of trouble to contact them for installation and even after that there again was a problem with the Audio not working because of the setup box. Even after giving the complaint the service personnal came after four days of pestering from my side. Then they took the setup box and is claiming for more than a week to repair/replace the same. It is so annoying that for a new piece they are doing this kind of drama. I have contacted all managers but that was hopeless. I bought the dish tv connection from "Sri Maruthi Aircon" dealer. They are so irresponsible that they even don't attend calls well. The service center that attended is of Medavakkam area with Ph. No.[protected].

Please do the needful.

Thanks & Regards,
Mohan
Hi
I own this connection on my brother's name Mr. GAGAN MEHRA, V.C. No. [protected], and we have paid for 1 year package. Just after paying for it, there was a problem of alignment, for which we have been complaining to DISH TV Customer Care numeral times, and it has been more than 2 months, also we have talked to 2 supervisors, who assured that some one will surely come, we have not received any executive from them to fix this alignment, and eveytime we call they say they will definitely send someone. Also after tired of asking for an executive we asked for a refund and they said only Rs 400/- will be refunded and for that also we need to fax first to a different department. Not only this some of the executives were even harsh while talking as if they are not conecrned. I am tired of the inconvenience caused because I am not getting many of the channels for which I have already paid, and not even getting the money refunded. Pathetic services.

Dish TV — Poor Service by Dish TV

I have purchase Dish TV connection with 1year Maxi Subscription . But after 6month my connection get deactivated. No positive answer given by dealer as well as customer care of Dish TV .What can I do?

Dish TV — Dish TV- very poor customer service

Dear Sir/Madam,

My set top box is not working from past two weeks, its diwali today and we are still without the transmisson.

After trying several times the customer care number, i managed to lodge a complaint on 19th Oct, 2008. I was assured by a customer care executive 'Suraj' that:
1. some one from the Dish TV would be contacting us in next 48 hours.
2.dish tv people will come to our house to rectify the problem .
3. if needed will provide a replacement...

but, for next few days there was no response. Then i tried again and was told that the complaint was not forwarded to the concerned department.
Dish TV service center of Amritsar contacted us and following happened (opposite of what i was told by the executive):
1. We had to take our set top box to the servce center.
2. No replacement given.
4. Its been a week and we dont know the status, on calling them: no proper response is given.

I have concluded that having Dish TV is a bad idea...
No coordination between Customer care and the service center...
No body is there to listen...

Sad story for a company like Zee...

From,
Parmjit.
Amritsar.
Even Subscriber's feedback form of DISH TV website does not work

DishTV — VERY POOR SERVICE

I AM FACING MANY PROBLEMS IN YOUR SERVICE AND ACCORDING TO MY PROBLEMS DISHTV IS THE MOST THIRD CLASS SERVICE PROVIDER PLEASE CALL ME TO SOLVE MY PROBLEMS BECAUSE YOUR CUSTOMER CARE EXECUTIVES ALWAYS HAVE ONE LINE TO SAY THAT THEY ARE SORRY FOR INCONVENIENCE AND THEY ARE OF NO USE.
AKASH DEEP
MY VC # [protected]
MOBILE:[protected] / [protected]

CALL AS EARLY AS POSSIBLE BEFORE I CHANGE MY MIND TO CHANGE YOU.
Even i am also surprised about this.. How can they have customer team which so pathetic.. The moment you tell them your issue they disconnect.. looks like they are being paid for disconecting consumer line. I really feel these big player like Zee or airtel are just fooling indian customers.
With reference to the complain that customer get a punishment .The customer have to run here n there.because distv office employee doenst give a information that customer get trouble.So sir plz do the action.

Dish TV — very very poor service

I am Tarun Kumar Mukhopadhyay, installed dish tv on 05.07.09, at panipat haryana my bc no. [protected] my mob no. [protected], from 12.07.09 my dish is not working. I have cont. with no.[protected] but result my dish acc is not vaild. and also inform mob no. [protected] at panipat cast. care but not attended my call.
request you do needfull immediately.

regards
Tarun Kumar Mukhopadhyay
[protected]
customer SCARE service...they are all really sick.

try the delhi call centre of theirs...they all suck specially a guy called Amit Prakash(hope the name he told me is right)...cant trust them

DishTV — service is very poor

i have my own dishtv but it has very poor quality of service the always message is forwarded signal not found,recharge your dishtv account,bad signal & unwanted messages etc in the display of television screen so my family always complaint to local dishtv distributor but he says complaint to customer care no ,when i called customer care no most of time they dont reply to the call so there is no solution to the complaint so i m requesting please after my complaint kindly help out from this problem.
I will give you the email id of Dishtv Customer care, Just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and contact number.

Email id: [protected]@dishtv.in

AIR TEL DISH TV SERVICE — POOR SERVICE

SIR,

I HAVE AIRTEL DISH TV CONNECTION ID NUMBER [protected] UNDER MY NAME GURSIMRIT SINGH.

IT WAS 13TH JULY HINDI FILM POLICE OFFICER WAS RUN ON STAR GOLD AND AT 8.00 PM FILM STOPPED INCOMPLETE AND NEXT HINDI FILM "DEEWAR" OF AMITAB BACCHAN STARTED AT SAME TIME, SIR, THIS IS NOT A PROPER SERVICE

WHEN I TRY TO COMPLAINT THE SAME TO CUSTOMER CARE. I DIAL 12150 AND [protected], 121, 198 REPLY WAS HUMARE NUMBER BADAL GAYE HAIN, KRIPYA 121 DIAL KIGEYE AUR JAB 121 DIAL KIYA TABI BOLE AAP 198 DIAL KARO, 198 SE BOLE 12150 DIAL KARO. BAS ISI TARAH SILSILA CHALTA RAHA

I WANT JUSTICE BECAUSE I AM PAYING MONEY TO COMPANY

THANKS
Dear Sir Mam,

I am facing a lot of problems in my dish TV under the number [protected] and, I have also call the customer care but they don't give me good response. My dish tv is not working last 15 day and customer care only told me tomorrow day after tomarrow they only give me a date nothing else.
I shall be very thankful to you please help me.

Best Regards

Abhay

Dish TV — poor service

Hi,
My Name is rajeev bansal, Smart card no is[protected], Mob No is [protected],[protected]
I raise request to correct my Big tv on[protected] , request no is [protected], I asked them to
come and install on 7st sep2010, but no-body came and again I raised request on[protected],
and ask them to install & install same day also I requested to come on
before 8:00 AM on[protected], but they did not came and did only install and they told
we need to request once again.
YOUR CUSTMORE CARE NO IS ALWAYS BUSY and very very poor service, I want you to install application
ASAP.
I am very deeply upset regarding your service, I am BLOGGER, I am going write about this in all
POPULAR SOCIAL network and also post in this in https://www.consumercomplaints.in hope this
will GENERATE AWARENESS to all the people and hope some reformation happen in your service.

I can say one sentence your service is "VERY VERY WORST
we have brought an new connection of dishtv. none of channel is working we have contact our dishtv dealer but no response from his side .we have taken the connection about a week no channel is responding.we are very disappointed.we have contact dishtv customer care centre but they are also irresponsible giving no reply





consumer:navdeep singh
v.c.no [protected]-5
address;
village kunta ;p.o bhunga ; disit hosiarpur
contact no:[protected],[protected]
email id :k.[protected]@yahoo.in

DishTV very poor service — DishTV very poor service

Hello,
I have recharged my dishTV on 06/01/11. (Time:12:30) .Today is 07/01/11 .Till now its not activated . I am keep on calling DishTV service desk and Tried every num. Nobody is giving positive response. Just I am hanging in the wall.

Do needful if it possible.
Now time is 09:30 PM
dear sir
my name is jagatjit singh i am dish tv deler my id is 142862 vc [protected]
is clsed for 1month i request my near servvice center they can not help me pls check and send me answer i work is closed
thanks dishtv
my id is [protected]@yahoo.in
[protected] [protected]

Dish TV — Poor & disappointed about customer service

I am very disappointed about DISH Tv service. While buying I thought “They Call No 1” so will go with them” but I am not happy as they not able to install one distv after 12 days of online booking…

I am spending time & money to follow them guy’s by phone & by email. & more then a amount which is took me 690/- Rs. i spend more then 700 Rs. as my mobile bill as they keep on hold more then 5 min & after such a long conversation they can not provide Solution.... & money is pending to refund from last more then 1 month now.....

DisTV is ... they not need customer now

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    Customer satisfaction rating
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