[Resolved]  Airtel — excessive bill amount generated .

AirTel — excessive amount of bill

Hi,
With reference to your letter dated 28/03/2010 regarding non-payment of my dues pertaining to Mobile Services A/c: [protected], I would like to inform you some facts which forced me to deny payments.
Since the day I purchased the data card I have been experiencing a very slow Internet service. I made Number of complains to your data card helpline numbers and I was getting a response that there GPRS team is working on it but I have not seen even a minute difference. please refer complains made by me with numbers and date for your information:
complain# 2959408 on 25th Nov.2009
complain# 29721425 on 3rd Dec.2009
complain# 30117586 on 25th Dec.2009 and
complain# 30372765 on 9th Jan. 2010
Your customer support was worthless to help me out and the cost of the Data card worth Rs.2500/- was a financial loss to me and the kind of frustration I was going through, being a customer only I can understand that. Why you have not acted when I was complaining and now you are asking for payment? Check out how much data I used ? I will pay only for the data used and nothing more than that.

Thanks
Amit Kr. Sutradhar

AIRTEL INTERNET — excess bill amount

i was being charged the DSL charges without my consent since the time i took this connection. 3 4 months back i asked the customer care people to disconnect the DSL charges and deduct the previous DSL charges which i never asked for nor im liable to pay but they dint deduct the charges.

as a result of this the amount piled up and late fee charges inculcated in such a way that im not liable to pay these charges at all.
id words with the CCE and she said the amount will be remitted and deducted by this.
ill be obliged i[censored] do so

Airtel — Excessive Spam

To the concerned person,
I have been an airtel prepaid customer for the past year and a half and am extremely unhappy with the spam I get via smses or phone calls (despite registering for the DND service). Furthermore, everymonth Rs 30 is being cut for some service that I have never subscribed for e.g Airtel Friends Chat service. I merely get an sms saying that the money has been deducted from my balance. Would request you to please unsubscribe me from all such services or I shall be compelled to switch to another service provider as losing money this way every month is unacceptible to me. Looking forward to hearing from you.

Mahima Mathur
[protected]

no the issue hasnt been yet resolved, they deducted the partial amount but not the full which as a result is further being charged with the late fee every month. I even got the excel sheet of my revised bill summary with all d effects but its not yet been updated on my account. its been 2years i am facing this problem and nobody is bothered to resolve my issue .. thats really a sad issue from such a big organization like airtel :(

Airtel — For the bill amount

I got an call from no. [protected], from adv. anand he send me the bill id no. which i have payed to airtel and i have chat with the airtel executive also.
and Mr. anand is so rued to talk with me.

and Mainly i can't get back connect to it.

Namaste Mr. Thakral,

This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Thakral,

This is to inform you that your concern listed 16 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Thakral,

We would like to inform you that your concern listed 16 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33