Airtel — Fraud done by Airtel....

avnish2k

Address:

Ghaziabad, Uttar Pradesh

I send the request for disconnection of the landline number[protected] on 27/07/13 as i was leaving INDIA. They confirmed me that it will be disconnected in next 7 days. I left to UK on 28/08/13 with my family clearing up my all dues.After two months they came up with the bill of 880 saying that you have not paid. When I asked them this bill is for which month they told me its for Augest. They told me we called you on 02/08/2013 talked to me on number [protected] and i confirmed them that you can continue with the plan... Its a complete fraud... I left india with my family on 28/07/13. my cellphone no [protected] got switched off no call were done and received after 28/08/13 till date. You can check the reords so how is it posible they have talked to me on 02/08/13... Please look into the matter it seems airtel is doing fraud with lots of other people as well...

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Comments

divyasardana

from Delhi, Delhi

conversion of postpaid to prepaid

M user of airtel service last 8 year
my mob no.[protected]

I want to change my airtel no prepaid to postpaid so i deliver my all document copy in hand'f document in your Sahara mall Gurgaon airtel store and I pay all balance payment dated 23 sep 2013 they committed your number will start with in 3 days .but yesterday I recd a msg from airtel that your payment is pending 1625/- it means your store person are fake or your customer care persons are fake.

i am very disturbing becoze they not hv start my prepaid number they told pay your bal payment first but I wouldn't pay any payment .if you not start my number I disconnect this service.

I never expected this from airtel
Please needful else i ll disconnect or deactivate my airtel sim.
Please look into the matter it seems airtel is doing fraud with lots of other people as well...Fake & choor, poor service

thnx n regard's
Divya
[protected]

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Ms. Sardana,

This is with reference to your post dated 05 October 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Ms. Sardana,

This is with reference to your post dated 05 October 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Divya,

This is with reference to your post dated 05 October 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33