[Resolved] Airtel GSM — Reduction in balance | |||
Dear Sir, I am Dhaval Shah, using airtel from last 2 months. I have activated Mobile internet. Yesterday night, at 11:50 pm i was chatting on Facebook. Suddenly i got a message "Thanks for downloading randeep sunny from airtel. You have been charged Rs 99.0". And my balance was reduced by 99 Rs. I don't know how can Airtel cut my balance 99 Rs, without doing any thing. I was just using Facebook, & this type of message came. Even then, i tried 28 times to call on customer care on 121 & [protected], but could not connect to customur care executive. Dear Sir, i need my balance back, because i did not do any thing, & my balance was reduced. Please do needful, or else i will have to change service provider. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
Airtel — Reduced Balance
Airtel Reduced 200 Rs from my account last week charging me for some services which i did not use , when i called the customer care guy, he said i downloaded some thing and subscribed for some service via airtel live, but the point is there is no airtel live available for any blackberry handset, i told that i am using a blackberry and there is no airtel live for it, the customer care guy knows this .. but he refuses to accept it, later. he promised a refund ... now its been a week now have not got a single pisa from airtel.. i still call the customer care daily.. but its of no use they promise to refund but donot refund ....same thing has happned to me 3 months back they used to reduce 10rs from my account saying i was using yahoo messenger.. and this has happened around 5-6 times..
AirTel — Reduction in balance ¬ returning
I activated internet pack of 100MB but my balance(mo.[protected]) deducting illeagly &internet is not working continously instead of complaing to costumer care.i hope u will be soon right.42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
AirTel — reduce Balance
Dear sir,My cell no.[protected], before this fax i have already i done email you 3-4 time but after 22.01.08 cant get any reply from you.
My complain is that....as u said me i check my scheme and my balance on 22.01.08 evening, and after 17.01.08 i do first time my mobile switch on after yours mail, than i do switch off my balance is192.12 after all value added services de-active after meet your Bharati House Care officer after on 17.01.08 noon, my visitor number was 126.
so how coller tune service is active on my mobile.. you can see my account detail that how much i do call received or make call on this number, for this complain i did call your care on 22.01.08 evening for Rs. 30/- refund and he said i will get refund with in 72 hours but still i can get and today 07.02.08 on I make call you care canter than she said I have not any complain your about coller tune thereafter I have already call on 22.01.08 in evening about 19.00 hr, and how your care said now I cant get refund because I cant complain with in week so please tell me who is responsible for write complain.
Before this matter three time my balance reduce without any service active by me and use
1st = 17/- , 2nd = 17/- & 3rd = 18/- but first & third balance i get refund second times balance still i cant get thereafter i did may times call at your care center.
You can see my account detail and my using that after 25.12.07 how much i make or received call and if my coller tune is still active please de-active this and make sure me that can u refund my reduced balance Rs. 17/- and Rs. 30/-. My current balance is Rs 186.12
Thanking you
Hemant Soni
Contact No.[protected]
email : [protected]@gmail.com