[Resolved]  Airtel India — Airtel GPRS not working on my mobile and customer representative not giving the solution

Address:Maharashtra

From last 32hrs Airtel Internet is not working on my Sony Xperia Mini pro sk17i phone. Called customer service center for help and providing the solution. But call center representative said he will transfer the call to higher officials and disconnected the call. I tried again calling but after keeping the call on hold for sometime they disconnected the call again. This is very frustrating as we are consumer and we cannot find resolution on urgent basis.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel/ mobile gprs — gprs not working

Dear Sir/Ma'm, I had activated my gprs in month of jan.,08 by airtel office and after working few days it was deactivated.
After that i have called at 121 many times and logged complain at airtel website but my gprs still not activated.

Airtel GPRS — Pathetic GPRS activation service

Dear Manager,
My GPRS is activated 2 days back and installed browser settings from a message got from Airtel and when i try to browse it says "Connection failure. Check your browser settings". When ever I try to call 121 and take to a customer service representative the call gets disconnected because of the pathetic signal of Airtel! Every day I am being deducted Rs. 15 for nothing! This is crap and hopeless!!

I AM FRUSTRATED WITH THIS AIRTEL SERVICE!! PLEASE RESOLVE THIS IMMEDIATELY!!

My cell no: [protected]
Place: PUNE
Handset model: Sony ericssion Z530i.

Regards
Anil

Student — gprs

i got gprs activated in my mobile no [protected] to get internet in my pc, i am getting in mobile but not in pc either thru bluetooth or thru data cable.i understand in stead of airtail.live, mobile office should be activated.i am regularly sending sms to cus care but got no solution.cus care executive not talking directly .pl look into it, and solve the problem, otherwise i wl discontinue the airtail service, thanks;
abhishek
kindly call me [protected]
my handset n73 is working properly with gprs for the last one year, but in roaming it does not work / open with mobile office.
Sir Though I recharged my mobile handset N73 No [protected] for gprs (internet0 setting but it is not available .Could you kindly enable me to get it?
my mobile internet is not working at all in the recent times. it used to be good previously but now when i called up customer care the response is that there is heavy network congestion, but thats ridiculous answer i feeeel because its their responsibilty to take care of the bandwidth. but thats not happening thats disgusting. having a nokia 60.. series mobile and trying to connect it to laptop hp presario v series through blue tooth if this is the scenario we can imagine the situation of server and congestion atleast now airtel authorities should wake up and rectify this problem asap.
Sir,
I activated mobile office befor 4-5days on my mobile phone no.[protected].When i connected my sony errisson w200i handset to internet. Error shown on screen. Communication falure, Try again. Contact your opperator for sppo
rt.Why?
I am calling several times in this period to your custmer care 121 and no any responce from your side.Please reply in my -EMail Address.
Please solves my problem earlier.
Thank you.

Airtel India — gprs

I am engg. student from agra. i am a regular customer of airtel .whenever i activate gprs on my handset nokia 3110c there always a problem they cut my balance & connection as they wish.today i activated gprs on my set at 12:15 they cut 40 rs insread of 20 .earlier whenever i activated gprs they cut my connection earlier before time.what disgustting is this manner.due to this irregularities i have to pay my costlier time.

AIRTEL/GPRS — not connecting

i have sony k660i mobile handset with airtel postpaid connection.got MO activeted & installed gprs settings mannually also but it is still not working even airtel live is also not working . Request kindly look into the matter & solve this problem of mine. My mob no is [protected]

Student — AIRTEL GPRS

I have a Windows Mobile HTC O2, I activated Mobile office by sending MO to 56123 While I received the settings I was using Nokia 3110C of my friend's, now I want the settings for My Windows Mobile, how do I do that what should I send as SMS to get settings for my cell ? When I called 12118 nobody picks up the call.Plz send a reply sooooooooooooon !!
XGRG
i have been using airtel mobile office internet service for a month now, after learning from my friend that its charging only 10 rs per day .It was true, its actually charging 10 rs for 24 hrs of internet . On checking the sceme on airtel website, i found that, it allows download for free upto 3 mb only(in the pre paid scheme). What i fear now is the bill i may receive as i have downloaded more that 500 mb so far . I have not been charged anything yet . everytime i do MOA To 52818 . only 10 rs are cut for the next 24 hrs.

Airtel should be clear about its scheme and should mention about the excess usage tariff .

Student — gprs service

my no is [protected] .one month ago i have taken a bsnl postpad sim with gprs schem ,but after activation gprs service become very slow so i can't abale to access web page.many times i have complaint about this service in coustomer care, but they don;t reply me.

AirTel — gprs is not Active

I have new mo.maxtel k99 .I want,gprs setting but co. not sent gprs setting.plese sent to setting mo. no.[protected]

Airtel — gprs internet is not connecting

Sir,
i have airtel gprs plan of 98, my mobile no is [protected]and it was working only 2 days,after that it is not working , i have complained about it, but costumer care are also not hearing my complain, ,plz solve my problem
thank you

Airtel Mobile — Calls are not connecting

from my cell calls are not going, whenever i call somebody it says that dialed number does not exist, even if i call customer care also. after some days mu messages and internet has also stopped working.....

i m in a mess.. what to do...
My Phone number is [protected] On 23rd May 2011, I aled o one of the custmercare executive from Airtel. I enquired him about night talkime. After his instruction I recharged Rs. 32 on 24th may 2011. After the recharge I realized that the executive wrongly guide me. He advice me to recharge Rs. 32 and will get 450 night talktime with validity of 15 days. But the original offer is Rs. 31.
Then I again talk with another executive ( named Manoj ) on 24th May 2011. He understand the problem and promised that “you will refund the amount if our executive wrongly informed you.” After this word he disconnect the phone. After that I try to call to Airtel Custmercare 15times. But couldn’t connect.
This is so irresponsible of Airtel cusmercare.

Sivaprasad
[protected]

AirTel — NOT CONNECTING GPRS

I have activated Airtel GPRS (98/-RS monthly prepaid) on 06-06-11. but i am not able to brows internet.
so many times i called AIRTEL customer care but it did,t respond well.
as im facing problem since 01 month.still there is no respose from airtel.
so many time customer care has told me, within 48 hrs.it will be activated.till date i am waiting& waiting.now after one day one month going to complite.what action you are
taking?
my ph. no is [protected]
handset= micromax Q5
e mail- [protected]@yahoo.com
i am using air tel prepaid connection. it is giving a very good service.my father, my mother, sister, brother, myself, my wife.all are using air tel prepaid connection and gprs service(in delhi). but when i gone to Chandigarh & using AIR TEL Gprs service really horrible.no system, customer care Subhan-Alla.customer care is not giving reply at any time.RELIANCE i have seen but AIR TEL also...?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information