[Resolved]  Airtel India — customer care

i had recharged with Rs 555 and got the Rs.555 balance and when i subscribed for Mobile office internet service , i got a reply that my balance is too low to activate the service. 3 Rs were cut and my service wasnt activated. I tried subscribing two more times but got the same message and in all after spending 9 rs my service was'nt activated. I have been calling customer care from past three days but I think they are all dead!!My no is [protected]. Plz help me retrieve 9 rs back to my account.
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Aug 13, 2020
Complaint marked as Resolved 
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air tel manage ment good morning india tamilnadu airtel rate twomuch internet net card very chef rate your rate two much net very good thanks
I have a problem with the connection of airtel. They discunnected my no. without any reason and ui am not able touse my GPRS network through this no ([protected]). I did contact tto nearer dealer but there response was not goood enough to satisfy me and my netwok is bard from last three months so pls do helpn me to get myb network get connected.

NOOR
THNKING YOU
EBILL [protected]@yahoo.com jan
this is no complaint. my mobile number is [protected]. i request you to disconnect this connection with effect from 19th April 2009, as my bank has taken a corporate connection from airtel for all its officers all over the country, this connection needs to be disconnected with immediate effect. I have already received the new air tel number, which will be activated today.

please ensure disconnection from 19th april which is also a billing cycle last day. any billing subsequent to this date will not be paid by the bank in whose name you have issued this connection.

NN SHARMA
CHIEF MANAGER
STATE BANK OF PATIALA
30, WHITES ROAD,
CHENNAI 600 014
sir,
my no. is [protected] i am not happy with the service of airtel. before a week i disconected my hellotune by this no.[protected] which i dit not select any option off hellotune but yesterday night again at 12:10 am massege came that you have selected hellotune is down loading like this.thats not good


thanking u

Arfa Afreen

Airtel India — Harrasing Customer

Complaint From No +91 [protected].

Sir/Madam
I recently talked to TM, Mr. Digvijay Singh (+91 [protected]), he disturbed me much more.
I think no body is really concerned and i am wasting my time but anyways, i will at least do my part.

I am Praveen Kumar Singh, Marketing Executive in a public sector company in jaipur.

I bought airtel prepaid sim from "Bharat Shopping Centre, B-30 Chitrakoot Stadium, Vaisahli Nagar, Jaipur" on 10 April 2009 . Sim was activated within 10 minutes. I was told that i'll get call from verification authority within 7 days, but i did not know when i got the call and somehow i missed it.

On 23rd April 2009 I got the sms that my details are not verified on local reference contact number. And my connection was terminated. I was out of state that time. I came back on 29th April morning and immediately contacted my retailer as suggested in sms. I gave all verification IDs, my photos and every other necessary things demanded in sms as well by retailer.

Retailer said - it'll be activated within 24 hours. Since then ( 29th April 2009 ) i am daily going to meet the retailer and he keeps on saying within 24 hours it'll be activated but it seems his 24 hours means more than a week.


I am unable to make calls or receive calls. I am Marketing executive and had given the contact no. to almost 200 of my dealers and colleagues. Now, none of them is able to contact me and i am occurring great loss from dealer side and high pressure from higher authority.


I have contacted customer care centre (unsatisfactory and uninterested), their nodal officer (no response-phone+91 [protected], mail), Team Manager of area and so many, but none of them seem to be interested. I recently talked to TM of area - Mr. Digvijay (+91 [protected]) and he disturbed me much more.


I request you to please take a necessary action if you can to help me out the problem. I have nearly Rs. 130.00 balance in this sim which i don't want anymore, neither the service. I just want to tell them that a customer cost something and they shouldn't avoid answering them. I want the retailer to understand how to talk to customer and should not commit for something he can't do.


Please, help me in the situation or if not, tell me frankly that matter can't be solved so that i can stop bothering my self. Because, now i am feeling like banging my phone and laptop with my head.


Seeking a reply at earliest.

thank you.


Praveen Kumar Singh

Not Working Airtel Contact No. +91 [protected]

Marketing Executive

Jaipur. Rajasthan

Airtel India — Fraud & misbehavior

Complaint From No +91 [protected].

I am Praveen Kumar Singh, Marketing Executive in a public sector company in jaipur.

I bought airtel prepaid sim from "Bharat Shopping Centre, B-30 Chitrakoot Stadium, Vaisahli Nagar, Jaipur" on 10 April 2009 . Sim was activated within 10 minutes. I was told that i'll get call from verification authority within 7 days, but i did not know when i got the call and somehow i missed it.

On 23rd April 2009 I got the sms that my details are not verified on local reference contact number. And my connection was terminated. I was out of state that time. I came back on 29th April morning and immediately contacted my retailer as suggested in sms. I gave all verification IDs, my photos and every other necessary things demanded in sms as well by retailer.

Retailer said - it'll be activated within 24 hours. Since then ( 29th April 2009 ) i am daily going to meet the retailer and he keeps on saying within 24 hours it'll be activated but it seems his 24 hours means more than a week.


I am unable to make calls or receive calls. I am Marketing executive and had given the contact no. to almost 200 of my dealers and colleagues. Now, none of them is able to contact me and i am occurring great loss from dealer side and high pressure from higher authority.


I have contacted customer care centre (unsatisfactory and uninterested), there nodal officer (no response-phone+91 [protected], mail), Team Manager of area and so many, but none of them seem to be interested. I recently talked to TM of area - Mr. Digvijay (+91 [protected]) and he disturbed me much more.


I request you to please take a necessary action if you can to help me out the problem. I have nearly Rs. 130.00 balance in this sim which i don't want anymore, neither the service. I just want to tell them that a customer cost something and they shouldn't avoid answering them. I want the retailer to understand how to talk to customer and should not commit for something he can't do.


Please, help me in the situation or if not, tell me frankly that matter can't be solved so that i can stop bothering my self. Because, now i am feeling like banging my phone and laptop with my head.


Seeking a reply at earliest.

thank you.

Praveen Kumar Singh
Not Working Airtel Contact No. +91 [protected]
Jaipur. Rajasthan

Airtel India — my sim card blocked

sir
i have been using [protected] sim for last one year last two months i was not in chennai so ididnt use that no now when i use that no it shows sim blocked i am not able to contact any person due to all my contacts where copied to sim directory pls help in matter
Service Barred DATE ;8/05/2009
To,
Bharti Cellular Ltd


hi.
this is bharath i am your cust since 2004 i took 4 new post paid connection three were activated and i got the welcome kit for only three numbers, the numbers are as follows [protected] [protected] [protected] and in the other number [protected] i got a message stating that the connection will be deactivated bec of address verification but i have given same doc for all the four connection and the same adress is mentioned but only three connection were approved .i was wondering how can it be possible i gave a call to manjunath airtel cust care officer he assured me that with in three days the reverification will be done and the out going calls will be activated but no one turned up and out goingcalls were barred auto matically . then after this i gave a call to the cust care again and told abt the inconvinice happened initially the advisor refused to help me with that i asked for a manager his reply was " IF I TRF THE CALL TO MY MANAGER HE WILL ALSO TELL YOU THE SAME THINGS " i insisted him to trf the call so he trf the call to PRADEEP (floor manager ) he assred me that he is going to send a verifiction team on the 07/05/2009 morning to my home or else aftnoon to my office adress but even on that day no one turned up when i call the cust care a t this time your executives use to disconnect the call in the middle of the conversation i was polite on all the calls i dont know why they disconnected the calls . i was not able to reach them on that day so gave a call on 08/05/2009, i told the inconvince happened the advisor proactively trf the call to the floor manager
HE IS MR JOHNSON BEC OF THE CONVERSATION WHICH I HAD WITH HIM I LOST THE FAITH I HAD ON AIRTEL, IN OTHER WORDS TO MAKE IT SHORT AND SIMPLE HE WAS DEAF, DUMB AND BLIND . HE WAS NOT AT ALL HELPFULL, HE HAD GOT A BAD ATTIDUDE PROB, WHEN I ASKED A QUEST TO HIM HE NEVER USE TO ANSWER INSPITE OF THAT HE USE TO ASK ME A PARALLEL QUEST . HE WAS RUDE . HE WAS NOT ALLOWING ME TO SPEAK HE USE TO OVER SPEAK WHEN I WAS EXPLAINING THE INCON CAUSED, WHEN I TOLD ABT THE PREVIOUS CALL WHICH IS SPOKE WITH PRADEEP HE TOLD ME THAT THIER IS NO NOTES ON THE PREVIOUS CALL THAT WAS THE REASON I CALLED HIM BLIND BEC PRIOR TO THIS ADVISOR PROACTIVELY GAVE THE INFO AND THE TIMINGS WHICH I HAD FIXED WITH PRADEEP TO SEND A VERIFICATION EXE, BUT HE WAS NOT ABLE TO SEE THAT, THAT MADE ME CLEAR THAT THE MANAGERS ALSO LIE ON THE CALLS . WHAT EVER I ASK FOR HIM HE USE TO TELL IMPOSSIBLE APART FRM THAT I DINT LISTEN ANY POSTIVE WORDS FRM HIM . I WANT SOME ONE TO MONITOR THAT CALL WHICH I IS TAKEN BY MR JOHNSON AND EVEN IF YOU CAN SEND A RECORDING OF THAT CALL I CAN GO TO CONSUMER COURT AND FILE A CASE AGAINST IT .AND I ALSO WANT SOME ONE TO CONTACT ME ON THIS .





FRM
BHARATH
[protected].
BANGALORE
MPHASIS

Airtel India — itemised statement

I want itemised statement for 26 march to 25 april 2009 . my mobile No. is [protected]
Dear All,

Last week i made trascation in www.zoomin.com site for setup photo, For this they are given payment option [both credit and debit card option], but they dont redirecdt to specific bank sites, just they are getting our credit/debit card details from their own site. I think its not trustable. So i tried for another option - thtat is pay to mobile shop. Am in Madurai, they gave nearly 10 mobile store address. I selected P.S.G. Communications, 10, Green park, P.T.Rajan Road, Visalakshipuram, Madurai - 14. And i went to the store to pay .. but they replied that, as of now there is no option here, I was disappointed... So either the www.zoomin.com should integrate any payment gateway [like payapl, ICICI online banking] OR need to imporve the mobile store facitities. Othere wise they may loss some valid customers.

Thanks and Regards
Karthikeyan R
my moblie no.[protected] 16/04/2009 to 16/05/2009 monthiy incameing outgoing staments my mail [protected]@ymail.com
#[protected]
Dear Sir,
I had taken connection of airtel mobile postpaid for numbers [protected]/ 51/ 52 and [protected] also [protected].I am feeling frustated due to service.I had activated my GPRS service a few months ago, but immediately de-activated it a few days later.Even then i am recieving GPRS bill till date and said so to ur manager from Vega Centre, Pune, Mr.Satish Matani/Mr.Manish/Mr, Prarag Sathe also knew my case very well.U are requested to disconnect these number with immediate effect.My billing cycle is from 26th to 25th.Therefore i request you to stop my service from tomorrow and send me the updated bill.

Thanking you,
Rajesh Gosavi,
Swapnapurti Estates.
Sir/Madam
I bought Airtel Prepaid sim from "Bharat Shopping Centre, B-30 Chitrakoot Stadium, Vaisahli Nagar, Jaipur" on 10 April 2009. Sim was activated within 10 minutes. I was told that i'll get call from verification authority within 7 days, but i did not know when i got the call and somehow i missed it. On 23rd April 2009 I got the sms that my details are not verified on local reference contact number. And my connection was terminated. I was out of state that time. I came back on 29th April morning and immediately contacted my retailer as suggested in sms. I gave all verification IDs, my photos and every other necessary things.
Retailer said - it'll be activated within 24 hours. Since then (29th April 2009) i am daily going to meet the retailer and he keeps on saying within 24 hours it'll be activated but it seems his 24 hours means more than a week.
I am unable to make calls or receive calls. I am Marketing executive in a public sector company and had given the contact no. to almost 200 of my dealers and colleagues. Now, none of them is able to contact me and i am occurring great loss from dealer side and high pressure from higher authority.
I have contacted their customer care centre, there nodal officer, Team Manager of area and so many, but none of them seem to be interested. I recently talked to TM of area - Mr. Digvijay (+91 [protected]) and he disturbed me much more.
I request you to please take a necessary action if you can to help me out the problem. I have nearly Rs. 130.oo balance in this sim which i don't want anymore, neither the service. I just want to tell them that a customer cost something they shouldn't avoid answering. Please, help me in the situation or if not, tell me where should i go then to complain against them.

Seeking a reply at earliest.
thank you.

Praveen Kumar Singh
Not Working Airtel Contact No. +91 [protected]
Marketing Executive (Lubes)
Bharat Petroleum Corp. Ltd.
22 Godam
Jaipur. Rajasthan (302006)
Sir/Madam

I bought Airtel Prepaid sim from "Bharat Shopping Centre, B-30 Chitrakoot Stadium, Vaisahli Nagar, Jaipur" on 10 April 2009. Sim was activated within 10 minutes. I was told that i'll get call from verification authority within 7 days, but i did not know when i got the call and somehow i missed it.

On 23rd April 2009 I got the sms that my details are not verified on local reference contact number. And my connection was terminated. I was out of state that time. I came back on 29th April morning and immediately contacted my retailer as suggested in sms. I gave all verification IDs, my photos and every other necessary things as were asked in the sms as well as by retailer.
Retailer said - it'll be activated within 24 hours. Since then (29th April 2009) i am daily going to meet the retailer and he keeps on saying within 24 hours it'll be activated but it seems his 24 hours means more than a week.

I am unable to make calls or receive calls. I am Marketing executive in a public sector company and had given the contact no. to almost 200 of my dealers and colleagues. Now, none of them is able to contact me and i am occurring great loss from dealer side and high pressure from higher authority.

I have contacted their customer care centre, there nodal officer, Team Manager of area and so many, but none of them seem to be interested. I recently talked to TM of area - Mr. Digvijay (+91 [protected]) and he disturbed me much more.

I request you to please take a necessary action if you can to help me out the problem. I have nearly Rs. 130.oo balance in this sim which i don't want anymore, neither the service. I just want to tell them that a customer cost something they shouldn't avoid answering. Please, help me in the situation or if not, tell me where should i go then to complain against them.

Seeking a reply at earliest.
thank you.

Praveen Kumar Singh
Not Working Airtel Contact No. +91 [protected]
Marketing Executive (Lubes)
Bharat Petroleum Corp. Ltd.
22 Godam
Jaipur. Rajasthan (302006)
every week, 15 rupees have been deducted because of subscribing fusion lounge. please unsubscribe on my sim.


zautea
[protected]

Airtel — surrendering the number

Dear sir,
my name is muthukaleesvaran.am an wipro employee..i was using the airtel postpaid connection in banglore in the number [protected].now i have got transferred to chennai..so i want to surrender my number.please deactivate my number.i have already spoken with the customer care.please deactivate the sim as soon as possible.

air tel gprs — bill of airtel gprs charges after every 5 minute gap

I have recd a bill after activation of gprs . I have rarely used the services of the gprs. now i have recd the bill and shocked to see the charges rs. 1025 plust taxes. while checking the details i have found that after every 5 minute there is charge of ps. 30 and it has accumulted to rs. 1025/-. please check the same and get it rectified in this bill itself so that there should be no scope for afterward chasing with no results .It is very difficult to spk with the officer of the co. Customer compaint no. is useless.
Pl help and sort out
rgds,
harish nag
cell no. [protected]
Sir, since last twomonths we are not haveing the Air tell services in the Abbigere area(KG Halli)and Chikkabanavara.Bangalore-90, sine werae the prepaid customars we are facinge lots of dificultys, if your are able to provide the service please give the notification regarding the service availablety, then we can switch over to the other service providers for our requirement, please repply.(samson sandeep &M.G.Giriraj)E-Mail:[protected]@rediffmail.com

Airtel India — Unwanted subscriptions

My mobile No. [protected]
Postpaid connection

I received a message today [protected]. The message says:

“Congratulations on subscribing to the On Demand Service. You can now enjoy 30mins of your favourite music for 30 days at just Rs30.To unsubscribe, call 54321300”

I did not subscribe to any ‘Demand Service’. It is nothing but unfair practice.

Similiarly, I am receiving messages like “Thanks for using (AirtelMatrimony, WAP Page Display) subscription service on Airtel WAP. You've been charged Rs 20. http://gofun.in”. You are deducting Rs 20/- every week although I did not subscribe to any of the services.

I complained earlier and there was no ‘action’.

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