[Resolved] Airtel Kerala — providing rental service without asking the customer's permission | |
called the airtel kerala customer care at 12.55 am on 17th july 2008 from the +[protected] for clarification. i called the airtel kerala customer care to ask, why do they provide a rental service without asking the customer's permission? the customer care agent is stammering and not able to answer the questions asked the agent to transfer the call to TL TL disconnected the call while talking call came from airtel chennai (roshan - +91 [protected]) apologising this issue, said that it was a technical problem. but still not answered my question. why the rental service was imposed on my mobile number without getting my permission(even if its for free)? Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
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Airtel Kerala — providing a rental service without consulting the customer
called the airtel kerala customer care at 12.55 am on 17th july 2008 from the +[protected] for clarification.i called the airtel kerala customer care to ask, why do they provide a rental service without asking the customer's permission?
the customer care agent is stammering and not able to answer the questions
asked the agent to transfer the call to TL
TL disconnected the call while talking
call came from airtel chennai (roshan - +91 [protected]) apologising this issue, said that it was a technical problem.
but still not answered my question.
why the rental service was imposed on my mobile number without getting my permission(even if its for free)?
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Yesterday i recharged my Airtel connection @ Rs.111.00, Because i got a message from airtel the message is recharged with Rs.111.00 and get Rs.200.00 benefit. After recharging my balance shows only Rs.34.40.This is my previous balance.I tried to call the customer care but i didn't get any body to speak about this.Kindly advise me about this.
Rgds,
Jithin.