[Resolved] Airtel — Deduct my balance | |||
Dear Sir, Air tel mobile company deduct my balance amt. in my prepaid mobile no. before 15day i contact to the air tel customer care and ask customer care people he told me you call back after 4hours i am call after 4hours but my air tel no not connected to air tel customer care people i am trying last 15day connect to the air tel customer care people, but i cant due it. i feel very bad. can u help me for punished this company why he do like this. my mobile no.is [protected] Thanks & Best Regards Raj Kumar Gupta m-[protected] / [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Airtel deduct my balance again and again , i had try to call lot of time on customer care 121 and 198. but they have b een block my airtel number. Airtel customer care did not response me . i am not satisfied with his services. I SUGGEST TO EVERYONE DO NOT PURCHASE AIRTEL CONNECTION , THEY DID NOT RESPONSE. i am realy fed up. my airtel number is [protected].
they deduct my balance rs-18...and they are saying that i have downloaded a internet pack.but i am 200% sure that i didnot use my phone for more than 2 hours...u know it was automatocally opened and automatically downloaded...same incident happened to me 2times, earlier...same incident, i was sleeping at night and at morning whein i woke up i saw a message stated like-u hv been charged rs-5 for downloding this pack..but for mom sake i ddnt download it and i am 100% syre about this.i dnt mind for the first 2 cases...bt today when it happened i could not resist myself from calling to customer care...the senior officer told me that he is sorry about this and he will refund my money within 4hrs...bt after 7 hrs when i ddnt get my balance back.again i call back to customer care...this time they refused to give my deducted balance back...they told me itz nt possible nd they are sure that i downloaded the pack otherwise itz nt possible.
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