[Resolved]  Airtel — Misleading recharge information on official website

Airtel — MISLEADING INFORMATION AND SERVICE BY THE SERVICE PROVIDER AND ITS CUSTOMER CARE EXECUTIVES

On 10/02/2010 I received a sms from the company that i have been prvided to make std calls @40 paise without any extra cost or any tariff and i will enjoy this facility till 10/03/2010 but at that time i was not in the town but when i came back to KOLKATA on 25/02/2010 i made std calls but i was charged according to previous plan only and since then i have made several complains but all in vain my problem was not solved only assurance was given to me that it would be solved but today i.e. 05/03/2010 when i again contacted the customer care of AIRTEL and talked to their senior executive she told me that i can not enjoy the benefit which was given to me by the company as because i was enjoying other tariff before hand only but i have activated that tariff on 07/02/2010 and i got the offer from the company on 10/02/2010 and above all i have never been compensated for this only once i received a balance of 50paise for this problem.

My mobile Number:[protected], I am getting disturbed by unwanted messges, servcie messages and also the renewals are done automatically without my permission. Please stop the renewals and relieve me from these unnecessary budgets. and time killings.

Namaste Mr.Sharma,

This is to inform you that your concern listed on 15 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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so by what time I will get my 2 gb data usage?

please intimate me on the number mentioned below:

[protected]

by how much time my problem would get resolved as I need to access gprs plan.
is there any complaint number?

but I have not received any sms..
nd now I have switched on my mobile so kindly contact on the same.