[Resolved] Airtel / Mobile Bill — Getting bill even after disconnection

Singhtejpal13

from Mumbai, Maharashtra

Address:

Kapurthala, Punjab

I was using airtel mobile of which the request for disconnection was given on 10 july 2012 and was confirmed by airtel repersentative thru inward call that same will be disconnected on 18 july 2012. But suddenly i got bill 30 sept dt i have dues of 18000.00 which is bill of the month of august and sept 2012 whereas i got it disconnected on 18 july 2012. I have contacted to airtel customer care 100 times but they are not responding and not giving me solution, i have also marked number of mails to there customer care but still they r not responding. Pls assist
Name: tejpal singh dhingra
No. In complaint: [protected]

My contact no. Is [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

ravin67

from Bengaluru, Karnataka

Bharti Airtel — Still getting bill after disconnection

I had disconnected both the landline and boardband on Dec 10th after multiple round of call with Airtel as they showed the unability to shift the line to new location. Surprising, bill is still being generated. My experience with overall customer support has been very dis-appointing.

My account number is 12584482 and landline number was[protected]

Regards,
Ravinder
[protected] (mobile)

sawanverma

from Gurgaon, Haryana

Airtel — Getting Bill After disconnection of Service

I have shifted my place on 30th January. And i have placed a request of either shifting my connection or disconnection of service immediately on the same date. I have already paid the bill till Jan 2011. But even after the shift of place they didnt shift my connection and not they are charging me bills for the month of Feb 2011.
I am getting calls from airtel customer service daily and they are sending me emails for the bill payment. I already have explained them and everytime they say that they will take care of this. But they are calling me daily leading mental tension.
My Airtel Landline Number was: [protected]

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste(Singhtejpal13),

This is to inform you that your concern listed on 21 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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