[Resolved]  Airtel — GPRS not working

My phone number is [protected] GPRS activated and I am residing between two Airtel towers but at my home Iam getting signal from one tower that is Mohangaon .Now from 15.7.08 GPRS service is not receiving from above tower but when Iam going to nearest another tower malanjkhand GPRS is receiving .ON 15.07.08 I talk with the call center but still now there is no responce .My phone model 3500 Nokia.Please make repair in the tower which I am mentained above.
regards.
BNMaharana.
BSNL PHONE-[protected]

i m a airtel user of bihar i activated gprs services on my no. [protected].
i paid the full charges of it.
but it automatically disconnected before sometime,
so plz activate gprs services on me no. as soon as possible.
i will highly oblised for that. thanks
rahul gupta
mobile no. [protected]
[protected]

GPRS, Y Zone, Airtel live is not working for the past 15 days. Deduction for these services happens regularly from my prepaid no.
Customer service only give me different nos to call whenever contact call them.

Pls help.

Quisar

I'm a Airtel prepaid consumer of Sahibganj,Jharkhand for several years.
In my mobile set (Nokia 5200) gprs is activated sice long.
Presently I am at Bangalore and my gprs is not working.
I've opted Airtel plan of 30 paise per 50 kb.I have complained to local customer care executive over
phone 121.They shows their inability and advised me to contact to Jharkhand's no:[protected].
The call on said no([protected]) are being un responded.I also tried to message(sms) by mobile to [protected],but it was also not delivered.
I have several expeiences of this type.Please help me including sending copy of this message to Airtel.Please help me or mail me your inability so that I may proceed further.
yours faithfully,
Tarkeshwar Prasad,
Sakrugarh,Sahibganj.Mob:[protected]

I have an airtel prepaid connection(mobile) and have also availed the Rs. 98 pack for 2 GB GPRS connection. My mobile no. is [protected] and the mobile set is iPhone 4. This is a Lucknow number and presently I am in Mumbai on some business work for the past 1.5 months. Lately the GPRS connection is not working and also customer care is not getting connected after hearing the IVRS message that the call will be charged at 50p/3mins. This is a recurring problem. I am aware that there can be some problems in the connection intermittently but straight 3 days is outrageous.
Hoping you will live up to the Airtel brand and resolve the issue ASAP.

I had a same problem. . I had activated 2gb plan bt stil it was charging. . .so first u check that which settings u are using airtel live or mobile office, if its airtel live then turn it to mobile office. .
Secondly check i[censored]r zero rental plan is active or not, if not den activate it by dialing *567# or *567*3#, after this it wil be working. .
Thank you

Just to add to the complaint.. I was informed last week that my complaint is in open state and that I would be getting call from backend team by 1/20 which as usual did not happen. Now when I called up the customer service again, the representative said that the complaint has been closed and she has to submit a new complaint for which the resolution date is 1/31 which is 8 more days. Is airtel customer service so pathetic that it takes 20 odd days to resolve 1 issue. Even after going to the Airtel office, the issue is not resolved.
I am just waiting for my current balance to be completed before I get rid of this pathetic network and switch to a more reliable and friendly network.

I am using Samsung GT-C3212 duos, Airtel GPRS is working but when i am trying to open ICICI Bank mobile Banking, Getting msg "Error 256: GPRS is not working" Earlier it was working; even through second sim i am able to open ICICI Bank Mobile banking.
Please rectify the problem at my no [protected]

Namaste ( Kumarsandeep2811),

This is to inform you that your concern listed 31 August 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Village & bara dumaria pincode 814146 iartel tower 🗼 is not working 3g and 2g aprox 1 week this tower in meximum airtel user gprs so please immediately solve this problem, I hope undatstanding, , , waiting to help me

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