[Resolved] Airtel — Number Deactivation | |||
Dear Sir/Madam, I had purchase a airtel prepaid SIM card with valid document's like D.L. after using 1 and half month company has bared my outgoing calls , i contacted customer care and come to know that due to not verification of document they are barred my out going service , any ways after providing all the related information on call and too many followups they had start my outgoing calls after 3 days instead of 24 hrs as the promised me many times . on 14th of this month they had start my outgoing service . but after one day AirTel again fully stop my services. i contacted to Nodal Officer Orrisa and come to know that due to negative verification they had Deleted my number from Database . I told him all the instaces which i am facing since last one week again he promised me to wait for again 72 hrs, there is still 150/160 rupees balance in my account . Customer Name - Debaprasad Mishra mobile No which is deactivated - [protected]. Contact Mobile No - [protected] Sir, today mobile service is a basic necessity of a human being due to unavailability of Airtel serviced i am not able to make any calls. A humble Request to you that kindly look at this matter . With Regards, Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Airtel/Prepaid mobile service — Amount deduction without concurrence of customer
Many times the service provider is deducting the balance for value added services without any proper concern with the customer. Automatically the services are activated and the amount is deducted from the balance of the customer. Many times the value added services like Java games, Video downloads are activated where as the facility is not supported by the phone model which we are using. If we are complaining to the customer care they are not able to solve the problem.They are saying that the particular service is activated by the us(customer) and they can not refund the money. They are telling "You do what ever you can". If we are not able to contact the customer the same day, they are telling "The amount can be given back in the same day only, the next day it is not possible". Many times they are telling "we are refunding the amount within 4 hours" where as amount is not coming back, i[censored] are contacting again the same person will not come on line and the procedure is repeated and finally the amount will not come back. Because this we loosing our temper and wasting our valuable time mental peace. After of these conversations with the customer care we will be in tension and we are spoiling our relations in the office and at home also. Every time this is being repeated and we are loosing our time, money and health. This is the same prob thats happening with me too. I've filed the complain with the customer care too. Even after giving the required time of 48 hrs that they needed for action, they failed to do such any. The customer complaint cell becomes useless in this case.
AirTel — Deactivation of Mobile Number
HiThis is a complaint to AIRTEL PREPAID MOBILE, MADHYA PRADESH Circle that I had airtel prepaid number [protected] which I had purchased one year back. Now on 2 august they deactivated my number and when I asked to customer care about that then they told me that u did not use your number for 90 days ( may to july) so we deactivated your number. But the point is I am sure that I used that number frequently and I the month of May I used gprs on my number and from 24 july I continuously used my number till august. Not only this I used my number in the middle of it also. Now I do not want again activation of that number but I want justice as I am MBA final year student and my number was in placement brochure of my college and because of that I am suffering now.
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AirTel — deactivation of airtel prepaid number
My airtel prepaid number- [protected] had lost. I want to deactivate this number as i don't want it to be misused. Kindly help me and deactivate the use of this number.