[Resolved]  Airtel — Poor service high charges

Address:Gurgaon, Haryana

I am sufferer of poor service and customer care by AIRTEL.


I made more then 100 calls at various contact numbers with airtel...121 54321, 57878, 543211(charges 3 per min) for one simple request of changing my hello tune. Instead of taking request they transfer me here and there only to disconnect my cxall. And in whole this process i have wasted more then Rs 100 and plenty of energy.

They have promised for call back but never turn up.

Every day my unbilled ussage rise like min 200 every day. and i get calls from airtel to pay without even knowing that not bill since begining of the servive is delayed.

Airtel was good 5 years back but now it sucks in all ways.

I cant fight with them to improve their service but i can change my operator.

I am forced to apply for MNP.

This month bill would be my last bill with airtel.

Regards,
Arvind Mann
[protected]
[protected]@gmail.com
Gurgaon Hayrana
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — Poorest services

Airtel,

So called Airtel is the poorest when it comes to delievering services to its customer, we requested for our duplicate bill as the bill was not recd by us on time though we had made the payment much on tme, but we have not recd the bill for current cycle9whose due date was 12th aug) as requested but recd the bill for cycle before the current.Its ridiculous on part of aitel doing such careless and stupid blunders.

Shame on Airtel.

AirTel — getting poor service

My sel[censored]chitrao pole.
My no is [protected] (airtel).
My airtel card is friends card and having a friend group to whom I had calling rate 10 paisa.
But from 17 dec it changes to 1 rupees to my group. I made complin of above problem several time but donot get positive responce from them.
Please help me to solve my problem
Hi
If you are so much disturbed with the service then why don't you change your service
switched other service
i think in those areas IDEA is very strong network
bye

AirTel — Poor service from Airtel

I am residing in Pune, my father have taken Airtel prepaid connection.. His number is[protected]
His residence address is -
V D Kulkarni
Building B3, Flat no. 1, Damodar Nagar,
Hinge Khurd, Sinhgad Road, Pune
It was so frustating experience for me from Pune Airtel team. Since December, the tower near my father's res. is not working and he is not able to talk to anybody when he is at home. Due to old age, he is always at home and do not go anywhere normally.

After 2 months by repetative complaints by me no one bothered to even entertain the complaint. I was been told the problem will be solved within 3 working days, but now 2 months have passed, but nothing has happened. All the Airtel customers residing in that area are having same problem and are seriously switchover to Idea / BSNL due to this...

I was really get frustated after getting treatment from such REPUTED TELECOMMUNICATION CO. LIKE AIRTEL.

Airtel authority should check this, I had made atleast 10 calls to customer care centre in 2 months, evrey time I have to repeat my complaint, and sweetspeaking parrots from AIRTEL were telling me " sir you will get feedback in 72 Hrs. from our service dept."

AIRTEL will be losing it's image day by day .

Senior Authority Should Contact me If they have little attention towards there customers .

I think " EVERY CUSTOMER of AIRTEL IS AMBASSADOR OF AITEL ''

--

Regards,

Mandar V. Kulkarni
[protected]

AirTel — Poor Service

I have recently purchased an Iphone from Airtel Gallery at Vashi. The service provider is suppose to activate my GPRS within 24 hours for internet service. But its been 6 days now and despite of several follow ups the sevice is not activated.

I have already given them the IMIE number and also visited the Vashi Gallery again to check the status. They told me it will get activated on Tuesday but still the status is the same.

I want to lodge a complaint against Airtel for not giving the service.

I have lodge request twice with Airtel and the numbers are[protected] & 32389608.

Kindly help me.

AirTel — Poor Servicing

Respected Concerns,
I was using two different mobiles- primary= [protected](prepaid- vodafone now airtel) and secondry= prepaid-[protected](airtel) then i realized that airtel internet or gprs service is better than any other so requested for portable service.
Now i am a Airtel User on Prepaid- [protected] but Airtel is providing a very poor service to me in terms of Internet or GPRS., Even they had blocked my incoming and outgoing too.
Please rectify it.

Regards,
Pradeep Kumar Nair
Namaste Mr. Mann,

This is to inform you that your concern listed on 18 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Mann,

Further to our discussion dated 18 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Mann,

We would like to inform you that your concern listed 08 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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