[Resolved]  Airtel / Postpaid Bill — Problem in registration

Airtel Postpaid — bill problem

i am srihari kumaraswamy and my mobile no is [protected] and i have not received for the last month and in what way u people can ask me to pay my mobile bill, i should get my bill unless i wont.

regards

srihari

HI,
my bill is wrong..
in my postpaid bill there is a wrong sms number displayed
and it costs 55 RS /-
how can it happened?
i never used my international SMS service..
and i doesn't know whose number is this?
when i call 121 they said " it's impossible to remove this charge"
so you have to paid...
so i am confused that i hadn't used this service but i have to pay for this
so what am i do?
i don't know...

I HAVE NOT RECEIVED THE THE POST PAID BILLS SINCE LAST THREE MONTHS .AFTER VARIOUS TELEPHONIC TALK WITH LOCAL SERVICE CENTER AT SIRSA (HARYANA)( CHOPRA COMMUNICATION), THEIR RESPONSE ARE NOT IN POSITIVE MANNER, THEY RESPOND ONLY IN FORMAL WAY.THIS AFFECTS YOUR CUSTOMER BASE.
I, THINK YOU RESPOND IN POSITIVE WAY AND PROVIDE THE BILLS OF LAST THREE MONTHS .AND IT SHOULD BE CONTINUED IN FUTURE.
THANKS, WAIT FOR YOUR NECESSARY ACTION.

After 10 to 12 times sms and call to ur customer care executive, i fed up 1000 times i sent sms to 121 but i am not getting my last month ebill.

Hi,

We have already given a request on 28/3/2009 to close our airtel connection mobile number [protected] & [protected] after paying my last bill at your sinhgad road branch. They did not tell me that there is a form to be filled up to close the connection.The cashier Mr.Sadashiv connected me to your retention call executive then I again gave the request to him.He told me within 10 days your mobile numbers will be disconnected. Then too i have been receiving the bills continuously. Your recovery person came at my house and told me to pay the bill then again the same complaint i toid him he said contact the airtel office You have to pay the bill. Then I had called up at your customer care they told me that your airtel connection is still active so please contact the branch where you have given the complaint. Then again I went to your sinhgad branch the executive there Ms.Bhagyashri told me that she will follow up with Mr.Amit and check the retention call and will give me the feedback. After 15 days yesterday i.e. on 7/7/2009 again I went to your sinhgad road branch office Ms.Bhagyashree told me that we have found your retention call in that you have mentioned only one no. which is add on number to be closed i.e. [protected] so we will wave off Rs.390/- of that number & the primary number [protected] bill you have to pay Rs.839/-. I told her that I have already paid the last bill on 28/3/2009 & asked to close my both the connection. She denies that I asked her to give her branch manager number & name. She & Mr.Sadashiv told me that they dont have any branch manager as such. You can give complaint on Airtel.com. . This is the treatment they give to the customer they first do not inform the customer of the procedures or forms to be filled up, they take 15 days just to check the retention call after that they say we cant do anything more we have already given you a waver of Rs.390/- as if they have done a favour on us and they do not give any contact numbers of the seniors where we could speak & close the matter there itself. I am not going to pay any single rupee of my bill where the usage you can check is Zero.Hope you do the needful as soon as possible.
Thanks & Regards,
Veena Ajit Vaidya
[protected]

0n 30th july my bill was Rs. 474/- only but on 31 july it became Rs. 886/- though i have not made any call during this period. please look into the matter.

Mob. no. [protected],
JITENDER SINGH