Airtel Prepaid — Activation of Value Added Services without permission | |||
I have a airtel number [protected] on which some value added service of chat has been activated for the past few days. A balance of INR 1 is deducted everyday for the service. I have given multiple complaints to the customer care to which they have a reply that I ned to deactivate it by dialing 12116. However, this number says that the information about value added services on my number is not possible to obtain. Please let me know who is going to be responsible for the balance deductions and the loss of money I am suffering. Regards Kaushik Was this information helpful? | |||
7 Comments | |||
Comments
I have a prepaid no.[protected] which had been activated with some VAS service without me authorising it, The amount that was deducted was Rs.1.5 per day however this is something which is not acceptable if I have not authorised them to activate this service. This means Airtel can activate any service for the customer without his permission and than deduct money whenever they want. This was done even after the complaint was logged and the action had not been taken completely.
Airtel Prepaid — GPRS activated w/o informing about rental charges applicable
Hi, my mobile is[protected]. My GPRS services were activated w/o informing me about rental charges applicable for the same. Subsequently, INR 95 per month was deducted from my balance which they claim cannot be refunded. This is a BIG CHEATING by such a big firm.Airtel GSM — Activation of services without permission and deducting balance for the same.
for many times new subscriptions have been started in my no. without my permission and my balance is also deducted for the same. Also for deactivation i have to talk to customer care which is also now chargeable. Now i am fed up with airtel mobile service provider for the same and want some serious action on it for the same.Airtel Prepaid — activation of value added service without permission and deducting balance
i mr ravinder pal singh having prepaid mobile services from air tel mobile no.[protected]. has been informed by message on 3rd feb 2011. that my friends chat service has been renewed.and rs 30 has been charged toward this service. where as i have been never using this service ,nor i have asked for this service . i hope my grievences will be addressed. and balance refunded.thanks and regards
i m abhishek surana having prepaid mobile services from air tel mobile no. [protected]. is being informed by messages which were not been activated by me and do not want any other services . The charges for the same is being deducted. i hope my grievences will be addressed. and balance refunded.
sir
for many times new subscriptions have been started in my no. without my permission and my balance is also deducted for the same. Also for deactivation i have call many time but they disconnect the call . I have recharge tariif for reducing the call reate but after 3-4 days tariff is not working ..the validity of the tariff was three month.the information of recharge is below
1- recharge for less call rate
(CHARGE SUCCESSFUL on[protected] at 08:12PM.Talktime Rs 0.00.MRP Rs 57.00.TransID [protected].)
2- recharge for free 200 massage...
(HARGE SUCCESSFUL on[protected] at 08:13PM.Talktime Rs 1.00.MRP Rs 20.00.TransID [protected].)
(and my number is +[protected])
please i need some serious action, as they are treating me, i am mentely stressed sir i need help to shortout this problem
regards:usman arif
+[protected]
usman.[protected]@gmail.com
for many times new subscriptions have been started in my no. without my permission and my balance is also deducted for the same. Also for deactivation i have call many time but they disconnect the call . I have recharge tariif for reducing the call reate but after 3-4 days tariff is not working ..the validity of the tariff was three month.the information of recharge is below
1- recharge for less call rate
(CHARGE SUCCESSFUL on[protected] at 08:12PM.Talktime Rs 0.00.MRP Rs 57.00.TransID [protected].)
2- recharge for free 200 massage...
(HARGE SUCCESSFUL on[protected] at 08:13PM.Talktime Rs 1.00.MRP Rs 20.00.TransID [protected].)
(and my number is +[protected])
please i need some serious action, as they are treating me, i am mentely stressed sir i need help to shortout this problem
regards:usman arif
+[protected]
usman.[protected]@gmail.com
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Airtel Prepaid — Amount deducted without authorisation
I have a prepaid no. [protected] which had been activated with some love tips service without me authorising it, The amount that was deducted was Rs.6/ however this is something which is not acceptable if I have not authorised them to activate this service. This means Airtel can activate any service for the customer without his permission and than deduct money whenever they want. This was done even after the complaint was logged and the action had not been taken completely.