Airtel Complaints & Reviews

Airtel Broadband — Airtel Broadband Home 2222

I opted for Airtel Broadband Home 1499 and thought that i would shift to Home 2222 1mb/s unlimited after my Boards. Now When i called them to change it, they said, we have discontinued that plan since february. what is this... this is ridiculous. First of all they do not provide the services at a cheap rate, and when the customer is willing to give high rate, then they discontinue the service..
Internet in all Europe and America is at least 10 times cheaper then what we get in India. If something is not done here., india's progress will hinder and big time..

Airtel and other broadband should revise their plans and rates and make them at least feasible.

have applied for broadband connection through form no BA224430 ON 26/02/09.AT BANGALORE-BASAVANAGAR
YET THE CONNECTION IS NOT RECEIVED OR ANY REPLY FROM UR SIDE.

(MR.sANTOSH HAS TAKEN RS. 1000/- CHECK WHICH WAS CASHED ON 7 TH MARCH 2009. mR. PRASAD IS CONVINCING ME THAT HE HAS RETURNED IT BACK THROUGH COURIER. BUT THERE IS NO SUCH COURIER AND I HAVE NOT GOT THE REFUND)

NO POSITIVE REPLY.

you are a fool who cant even speak english properly, airtel is the best, get a life loser

change the plan

change the plan

i want to change the plan... i want turbo 1299 unlimited plan

Dear Sir,

I have been already using Rs.1099/- (Unlimited Plan). I want change Rs.1099/- plan to Rs.598/- (Limited Plane). So, I request you to change into Rs.599/- plan immiteatly.

Thanking You,

Phone No.[protected]
Tuticorin.

Dear Sir,

I want change plan to surf Rs.899/- (Unlimited Plan). So, I request you to change into Rs.899/- plan immiteatly.

Thanking You,

Phone No.[protected]
Sri Sabarinath Tubes,
Salem

i want to change my broadband plan.my airtel no. is 47640305.so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected].

i want to change my broadband plan.my airtel no. is[protected].so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected]

Airtel Surf - 899 — Change Plan

Dear Sir,

With reference to above subject, we requestyou to change our plan Airtel Surf-899 to Airtel Swift-1099 on our phone no.[protected] with immediate effect.

Thanking You

For Shreeram Enterprises

Mukesh Jangalwa
Mob. No. [protected]

I had set up a 2222 plan (limited 2 mbps) from among normal household plans since we are a small business. my billing is coming slightly higher than 2222 which I cannot afford. Now Impatience 1299 is an unlimited 2 mbps which can solve my problem but they are giving super lame excuses to change like its a B2B plan. my bill clearly says its a B2C plan. 2222 is not even offered any more. - [protected]

i want unlimeted plain

i want to change my plan from Impatience 1299 to Impatience 1399
my number is [protected]
account no. is 16106454
and want it to be done as fast as possible cause its urgent thank u

Airtel Broadband — changing the plen

hai my name is thangavel .my land line number is[protected].i have to change my plan my current plan is 1299 and now i want to change to 699 plan .

i want to change my plan from 799 to 499.

and do rply me fast...

i want to change my plan from 549 limited to 449 unlimited plan
my number is [protected]
and i want change it as soon as possible thank you.

I want to change my plan from 550 to 450 unlimited plan
my airtel no is[protected]
Mobile no is [protected]

i need to change my mobile number from [protected] to [protected].
also need to change my email id
[protected]@gmail.com

i want to change my plan of airtel broad band how can i do it online?????????????

I WANT TO CHANGE MY BROADBAND PLAN FROM ALPHA 3 GB TO TURBO 10 GB
MY AIRTEL NO. IS [protected]
and i want change it as soon as possible thank you.

Dear sir

My Request...

i want to change my broadband plan.my airtel no. is[protected].so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected] .

Dear sir

My Request...

i want to change my broadband plan.my airtel no. is[protected].so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected] .

I want to change my existing Broadband plan to " Impatience 1399" with download speed of 4 Mbps.
My Airtel Broadband Account no is 12330683.
My cell number is [protected].
Can someone from Airtel Customercare contact me ?

change to 899 plan to 699 plan plzzzzzzzzzzzz

Dear sir

My Request...

i want to change my broadband plan.my airtel no. is[protected].so can u plz contact me so that i can tell u which one plan i want.my contact no is [protected]

sir am use the now 4Mbps speed 899 plan then chenge the plan 4Mbps speed 699 plan plz any doubt plz countact this ph no. [protected]

I am unable to log in!!!
My antivirus reports it has expired within 1 month of paying!
I have not had any Engineer call --its over 8 Hours since yesterday afternoon!

Dear Sir

Plz provide a AIRTEL tower in Holi-Sb Tel, Bharmor Tel, Chamba Dist

Thanking You

varunchoudari

Hum Log Koi bhi service Active Nahi Karte to aapke yahase ye Service kaise Activet ho jaati hai???
Ye to sarasar hum logo ka fokat main paise le rahe hai...
aur jab hum costumer Care ko call karte hai to wo log bhi thik se baat nahi karte.. ??

aaise to aapke Network se hum logo ka bharosa uth jayega!!!


AMAR BHOSLE-PATIL
[North Solapur, Maharashtra]

I am facing the same issue since a month now.and unfortunately its my husband's number, I have mentioned it to customer care but they closed the ticket saying its due to temporary congestion.

its gettin on my nerve as i dnt like changing my numbers and informing my calling list about it!!

I am just waiting that it gets over soon so that i need not to change to other service provider.

I am facing a similar problem calling to many of my friends who are on DoCoMo. The worst part is, after trying 2 or 3 times, it goes through! I am beginning to think, this is a problem in only one switch/server which is not configured with new number ranges.

Is someone from Airtel hearing?

Solar Eclipse Live Streaming

www.solareclipselivestreaming.com

Whenever I am calling from my Jio no to a particuler Airtel number I am hearing a voice that "this is not a valid no", But All call are going corrcetly and that Airtel ringing and communicating also from another no...Please give me a soluation imdtly?

I am facing the same problem i cant able to call my another airtel number its said you are dialing a wrong number and customer care also not supporting in this and from another number i am getting calls so where and what is the problem i am still not u understand

I have recently moved to Ranchi from Kolkata and I am facing the same issue since then. Whenever I try to call my father's number (Reliance Jio Prepaid) from my Airtel Postpaid, it says "this number is not valid". I didnt come across this issue within Kolkata. Airtel customer care says this is a network congestion issue which may happen sometimes but I have observed that this happens each and every time since last 02-03 months.

Very poor network service from Airtel.

i want to change my name in airtel bill. I want the bill comes from my office name

To whom so it may concern..
I am facing some problem with Airtel-Karnataka, very frequently. while sending one SMS, 6 sms's charges are deducted from my pre-paid a/c. i given complaint to Customer care 121, i got reply, saying that, with in 72 hours, it will be rectifeied. But there is no reply from Customer care. i think Airtel custmer care section sleeping. Almost 1 & 1/2 month over, There s no responce from Airtel Customer care. My number is [protected].(perpaid connetion). I feel the people are cheating/robbering .

I am from Rajasthan jodhpur my mobile no is [protected]. My problem is with airtel sms pack, I had been recharge my Mobile with std sms pack & then local sms pack, when i send any std sms then the charge 1.50 RS deducted from local sms pack.against this i had call many times in airtel customer care, but they not give satisfy answer, many times after put phone on hold it was disconnect.After many attempts i had log the call with complaint no.[protected] on 08/05 2009 & they give time to complete the call on 13/0502009.
I had not received any response between these days. After that i had again call to custmer care, but the unable to help me, then they gives me the number of nodal officer Miss Jyoti:-[protected]. after lots of attampt i had talk with her on 22/05/2009 ( friday)& she ensure me your problem will resolved on 25/05/2009 (monday) and gave her mail id [protected]@airtelindia.com & nodalofficer.[protected]@airtel.in.
Till the monday problem had been not resolved, then i had mark the mail on both id. but they are unable to resolve my issue, so pls do the needfull & take appropriate action.

Here i am attach some mails communication with airtel..

Dear Mr. Sharma,







Thank you for contacting Airtel.







You had expressed concern over the SMS pack for the mobile number [protected].







We understand your concern and will work towards resolving the same.







We regret to inform that we are unable to initiate further action as the given mobile number is not a valid Airtel postpaid number.







Hence, we request you too kindly revert to us with the exact 10 digit Airtel postpaid number to proceed further.







For further assistance mail us at [protected]@airtelindia.com.







We value your association with Airtel.







Warm Regards,





Prabhu R
Customer Care Executive
Bharti Airtel Limited

Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.


[protected]Original Message[protected]
From: fm.[protected]@kotak.com
To: [protected]@airtelindia.com
Cc: [protected]@airtelindia.com
Sent: 26/05/2009 14:32:51
Subject: FW: Acknowledgement Mail.

Dear Madam
Culd you Pls provide me the proper solution I had been talked you on friday 22nd may 2009 and you were Ensure me that my problem will solve on monday but till today I am still hanging with same problem. Have you any TAT.
I f you could nt help me then pls provide me your superior mail id or mobile number. Now mobile no [protected] is not responding.



Regards
Sonu Kumar Sharma
Mob:- +91 [protected] [protected]
fm.[protected]@kotak.com mailto:fm.[protected]@kotak.com Kotak Mahindra Bank Ltd 87 B-2 Bombay Motor Circle-Chopasani Road Jodhpur 342 003.[protected] Fax :[protected]



The first step in life is the most important one so take it now.




________________________________

From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Tuesday May 26 2009 2:17 PM
To: Fm Jodhpur Ext Kotak Bank
Subject: Acknowledgement Mail.


Dear Customer

Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.

[protected]-Original Message[protected]------
Subject: RE: Acknowledgement Mail.
Date:[protected]:12:13 PM
From: fm.[protected]@kotak.com
To: [protected]@airtelindia.com
Message body:

Still facing same problem...

Regards
Sonu Kumar Sharma
Mob:- +91 [protected] [protected]
fm.[protected]@kotak.com mailto:fm.[protected]@kotak.com Kotak Mahindra Bank Ltd 87 B-2 Bombay Motor Circle-Chopasani Road Jodhpur 342 003.[protected] Fax :[protected]



The first step in life is the most important one so take it now.




________________________________

From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Monday May 25 2009 2:55 PM
To: Fm Jodhpur Ext Kotak Bank
Subject: Acknowledgement Mail.


Dear Customer

Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.

[protected]-Original Message[protected]------
Subject: std sms pck problem
Date:[protected]:51:45 PM
From: fm.[protected]@kotak.com
To: [protected]@airtelindia.com
Message body:

Dear Madam
As per telephonic disscuss on friday 22nd may regarding my Airtel no.[protected] has some problem with STD sms pack u told me that this will
be resolved on monday. I have been already log the call on Airtel Customer care on 08 05 2009 to senior executive Miss Sunila.
Complain no. is:[protected]. Still same problem exist.Do the needful on urgent basis.






Regards
Sonu Kumar Sharma
Mob:- +91 [protected] [protected]
fm.[protected]@kotak.com mailto:fm.[protected]@kotak.com Kotak Mahindra Bank Ltd 87 B-2 Bombay Motor Circle-Chopasani Road Jodhpur 342 003.[protected] Fax :[protected]

I am out of town and i left my airtel mobil at my home and i would like to know and view my call details...on line
Pls advice me..as soon as possiable...
Regards,
Nizam

i want to check my new address details wich i have mentioned earlier .last month i changed my address

Bharti Airtel Limited — Costomized bill for No.41551825

This is to inform you that i have alredy submite a complain regarding costamized bill for my land line no.41551825 and account no.10354677, complanin No.77924393 address A-220, defence colony, New Delhi-110024, kindly take a nessary action as soon as possiable

Dear Sir/Mamdam

This is to inform you that I havebeen complaining so many time regarding costamized bill of my postpade land line No.[protected], account No.10354677, Billing address A-220 Defence colony New Delhi-110024, and i have alredy got a complain No.77924393, But I havenot get any costamized bill from airtel, Kindly provide me the same as soon as posiable

Post Paid Mobile Airtel — Bills not receiving in hard copy or soft copy

Hi

I am not receiving bills in time nor in soft copy or hard copy. I need duplicate bill atleast to pay clear my mobile [protected] bill.

Brig S K Ghosh(Retd)

plz sir my new sim card is not being to update i purchage this sim card on 15th Dec 2013 but in this time sim card is not active plz sir review my sim & activet this sim no is CHENNAI ( TAMIL NADU)

no [protected]
contect no [protected]

Dear Sir
This is for your kind attention regarding below mentioned matter.
After given payment and 2 emails to Mr. Arindam Banerjee, Mb.:[protected], till I am receiving mobile bill and telephone call from Airtel Customer Care to my Father-in-law's land line regarding payment.
Now I am requesting you to please look into the matter regarding this.
Thanks
Anindya Banerjee
[protected].

Details emails from my end are given below for your doing needful:

Dear Mr. Arindam Banerjee

This has reference to my email dated 28.11.2008, regarding below related matter.

Again I have received Airtel Bill for payment and today (16.01.2009) my father-in-law have received a phone call again for payment.

I do not understand why this again happened.

Please look into the matter seriously.

Awaiting your reply.

Thanks
Anindya Banerjee
[protected]

[protected][protected][protected][protected]
From: Anindya Banerjee
Sent: Friday, November 28, 2008 9:27 AM
To: arindam.[protected]@gmail.com
Subject: FW: ANINDYA BANERJEE OLD MB. NO>[protected]_ALREADY SURRENDER THIS NO.




[protected][protected][protected][protected]
From: Anindya Banerjee
Sent: Thursday, November 27, 2008 4:35 PM
To: arindam.[protected]@gmeil.com
Cc: [protected]@yahoo.com
Subject: ANINDYA BANERJEE OLD MB. NO>[protected]_ALREADY SURRENDER THIS NO.


Dear Mr. Arindam Banerjee

This is in response to our over telephonic discussion regarding my OLD Mobile Connection No. [protected], which still in active but I had already paid my all outstanding amount on 12.06.2008 at your AIRTEL RELATIONSHIP CENTRE: 3g Zone, 104/B, Raja S. C. Mullick Road, Kolkata 700 047. Garia, Baishnavghata, near Andrews College and also sent message thru mobile message system on 16.07.2008 and SR Nos. are i[protected] and ii[protected].

All my documents with SIM CARD are handed over to Mr. Deep of 3g Zone Airtel Releship Centre on the last month and I have given your mobile number to contact you immediately.

On 12.06.2008 Mr. Deep have provided me two postpaid connection of Rs.999.00 plan after clearing the whole outstanding amount of Rs.168.00 (approx) and submited the application to disconnection of my Mb.[protected].

Now my request to you to please contact Mr. Deep, Mb.: [protected], 3gZone, Airtel Relationship Centre to get the all details regarding this matter.

Please look into this matter seriously and deactive this mobile connection (No. [protected]) immediately.

My new post paid mobile no. [protected], if any quiry you may contact.

Awaiting your reply.

Thanks/Regards

Anindya Banerjee
Asst. Manager - Insurance Kolkata
Bata India Limited
27B Camac Street, 1st Floor, Kolkata 700 016.
Mb.: [protected]. (O[protected] Extn.:422.

this is regarding my airtel no [protected], i activated a airtel GPRS service with a plan ( Rs.200/- mein 250 mb data uses) on dated 05.08.2011 ( which i have sms)and stop the same plan on 11.08.2011, airtel bill generated on 24.08.2011 and found a bill of rs.2000/ in which there was a uses of GPRS Rs.1370/-, (my GPRS uses is 128mb only) i contact to airtel various time but they are saying it is fair charge. although the charges of GPRS shoul be Rs.200/- max. please do the needful.

My father & one of the worker (Mr. Parab) in my office is receiving unwanted cricket scores and promotional sms on their AIrtel Phones. I did apply for DND service on my father's phone last month ago.
But still he has started receiving all these SMS & his balance has been deducted for these sms

So I request you that my father & Mr. Parab should not get these sms on their phones. Their Numbers are
1) Ramchandra Gawde- Tel No. [protected]
2) Mr. Parab- No.[protected]

Airtel — Unwanted Promotional SMS & Phones

There are so many unsolicited phone calls from various companies related to investments, so many sms for buying houses. I have subscribed to do not disturb service, but it is of no use.

always a frustrating problem for me because i have to attend to the call even though it is totally useless to me.TRAI must do something about AIRTEL.

AirTel — Unwanted Msgs from a Number

Sir,
I m an engineering and from past two weeks an unknown number is giving me uncomfortable messages. I dont know any imformation about that number. Plz i want your help to get the imformation abt that number. The number is[protected].
Thank you
Bhavit Singh

AirTel — Unwanted promotional sms

I have been receiving promotional service messages from my mobile service provider i.e. Airtel even after being registered with NDNC.
I had submitted a complaint with Airtel and was assured by the company that such messages will stop. But the same has not happened.


Name: Nipun Aggarwal
Airtel Mobile No.: [protected]

Bharti Airtel — promotional sms

Despite of making numreous complaints to Bharti Airtel the promotional sms from :TD-YEBHIS: are still keep coming on my phone [protected]
Every time the people manning the customer care makes false promises to stop the same

Airtel — POOR SERVICE, MISMANAGEMENT

I am having an airtel connection since two months. My connection is been disconnected since 10 days. As all my bills were paid and no requests were logged for disconnecting this number.
Inspite of many calls to consumer helpline my problem was remained unattained.

Silly reasons were given for this. Bills are unpaid, i requested for closing etc etc.

Every time they say SORRY but services were not provided.

The poorest service i ever saw in INDIA.

Exactly the same thing I am bearing. Can you tell me if your concern with Airtel mismannagement is now fixed?

Date[protected]
To,
HSBC

Dear Sir


Re : Credit Card No.[protected]

I am employed with Everest Industries Limited having office at Mumbai. In or about Feb 2006, your marketing representative visited my Thane office and gave demo for the usage features of your card. While I was inquiring about the features of your card, your marketing representative obtained my signatures on some forms and obtained some documents from me for purpose of noting my name as “interested member” for filling inquiry form. Subsequently your Bank Credit Card bearing No[protected] was posted to me at my office address.

I say that without my using your card, your Bank sent me statement for Rs.210/-.approximately. I say that I immediately called your customer care number putting forth my grievance and called upon them to cancel my card and terminate services with immediate effect. I also called upon them to sent me letter for “No claim”, to which they showed their inability and stated that same is granted only in case where there is any dispute above Rs.1000/-, however they assured me that card is cancelled and services are terminated. I say that subsequent thereof, I have not received any statement from your bank till date.

I say that from last about 15 days, I am receiving sms from your bank for payment of Rs.4570/- towards aforesaid credit card pending bills. I had never imagine of such conduct from Big Banking Corporation like yours. I say that without usage of your services, how can I be made and forced to pay charges levied by you. I put forth my grievances with your customer care at Ram Maruti Rd branch, Thane who showed their inability to locate my bills and pending dues. They were also unable to provide me any Bank statement though I was ready and willing to bear the cost for same. I say that I also spoke to Mr.66667070 of your Bank collection centre at Mumbai,[protected] who responded to me rudely as if I am bring defaulter / criminal. I say that thereafter I spoke to your Delhi Recovery Cell at Telephone No[protected]/45023968 with Mr.Basant, who was also not able to resolve to my problem or provide me statisfactory reply.

I called[protected]/67116251/67116115 no one response

The said act of your to grab heavy & exorbitant amount from me for no fault of mine speaks of your volumes and attitudes to procure money by adhering to illegal means & making trap for the innocent customers like me.

I am therefore now constrained to put forth my grievance in writing for necessary action and resolution of my grievance. Request you please look into this matter and advise what should be my next step.
Yours truly,
Arun Shankar Kushwaha
[protected]@hotmail.com
[protected]
CC to for information and record

A) Thane
B) Mumbai
C) Delhi

hallo

bpl mobile communication ltd — sending unwanted sms inspite of barring the service

i have already activated NDNC service of bpl mobilecommunication ltd,
but still im receiving promotional sms
eg diwali dhamaka get 2500 off on black berry mobile visit bpl gallery.
get caller tune of "om shanti om "call55666.
get cricket update sms to 51000
date 6 nov 07 time 16.35
win sony LCD meet sonam kapoor=BPL

Airtel — My id proof lent to unknown by your man

dear sir/ mam,

i have been issued sim no -[protected] with mob no-[protected] from retailer (name not known) in Gaya Bihar against id proof Madan pandey,Dr. kishori mohan complex,road no-4 Gaya.it worked for six months up to 23- Dec'07.But on 24 Dec'07 it got disconnected without any information.my own people who were calling told me that no is on but at different place to somone whom i dont know.when i asked the customercare i was told that no is running with the same id proof.it exposes me to so many unknown risks because id proof is mine.when i discussed my problem to mr.Prem kumar, area manager of the place,to our dismay nothing was goig into his ears n was taking it very casually.now he is saying that nothing will be done.it seems he is under influece of the other people because he is behaving very rudely.My no is under life time scheme.
i have complained the same to regional customer center in Gaya(near BSRTC, gandhi maidan).but no one is doing anything there on 7/8 Jan(adjact date i dont remember)'08
sir/madam,please do the neefull at the earliest because i am at greatest risk since no can be misused.you can take the example either national or international .
kindly issue my no as well to me and calm my soul
i will be thankfull to do the needfull
confirm me on this no-[protected]

Dear madhu,
NDNC is not a success...we can make it a success by contributing 5 mins a day.Go to
http://www.ndncregistry.blogspot.com/ gothere and click on click here and enter phone numbers of telemarketers you collected.


[protected]@yahoo.com

Airtel — Disturbing in office hours on waste matters

Dear Sir / Madam,
I had made airtel bill payment on 07.03.2008 aganist last payment date 06.03.2008 and my cell number is [protected] . From last 10 days almost daily i am geting call from the airtel about payment conformation request number . I had not recived any receipt agnist the payment made, only i had recived one SMS receipt of payment with thanks message . Daily airtel peoples are calling in office hours and they are disturbing be for asking some payment conformation request number, i had told every time that i had not recived any conformation number but still they are calling . Please look into the matter with airtel .

Regards

Raghavendra
Bangalore

Airtel — ABUSES ME

Hi
Have a good Day!!
This is Atul Kumar Sachan.User of Airtel mobile No.([protected]).Your Executive calling me by 7 days and say to me for submitted the bill, I told him that I have not cash at this time, Can you please accept Cheque (post dated of 2nd July).



But today he create a new story, He told me that this number([protected]) was allocated to any VAISHALI SHRIVASTAVA AND ATUL SRIVASTTAVA (S/O AMAR SINGH SHRIVASTAVA) by 2 year(2006) while I take this number 2 month, and I want disabled this number In my first bill.I dont keep it more long, that it.


I give you your Executive No.([protected]), please take any action against this Issue.I don't tollarate it again.If I will not get any response from your side then I will take any step. So please do needful in this matter.



Please I am very upset in this matter, My office work has been halted and I am totally frustated, your executive called me and say "Saale do din pahle tak vaishali teri Biwi thi, aur aaj kahta hai ki meri shadi nahi hue.and mujhe gandi gandi gaali deta hai.aur ye mere saath din me kai baar hota hai."

so please do needful.

Date:24/06/08
--



Thanks & Regards:-
Atul Kumar Sachan
IT-Infrastructure Deptt.
# [protected]
atul.[protected]@gmail.com

Airtel — Deducting the Money from cash Card on without making call

Whenever I give some miss call to my husbands number after the miss call my money is deducting from my balance. While my husband disconect my call and make me call from another land line number to me. I have already registered the complaint to the customer care desk & the Complaint No.[protected] dt.29.07.2008, [protected] Dt.30.07.2008, [protected] Dt.01.08.2008 Contact Person Ms. Iti & Mr.Rakesh Floor Manager

Bharti Teleservices/Airtel prepaid SIM — Deduction of money

Hello,
I, Biplab Barik, am a resident of Bhubaneswar, Orissa. I am a consumer of Airtel perpaid services since the year 2005. Since the last year i.e. from December 2007, Airtel has been deduction money for Hello Tunes from my account without my request. They refunded my money on February 2008. But since one month they have again deducted money for On demand service & also for Hello tunes. I even filed a complaint & they said that my money would be refunded within 48 hours. But i hv been waiting but there is no such service from there side. Please look into my matter.

AirTel — Compailnt for the number

This is tocomplaint against the Airtel company in Gujrat who is unable to provide information for the number [protected].This number is continusely calling on my phone and harrasing me.I request the consumer department to do the needfull.
My numer is [protected].

Airtel Broadband — Airtel's way of serving the customer - close complaints in time without solving them!

A copy of mail I have sent to Airtel Customer care(!):

I had logged a complaint (#[protected] on 8th Jan Morning regarding frequent disconnection (every 2-3 minutes). I was assured by your call center officer that some one would contact me by afternoon and the problem will be solved by evening. NOBODY contacted me till noon and I had to again call the customer care and they gave me a contact of Mr Avinash and told me he would get in touch. Nothing happened and I had to call that number to 'request' your person to come to my home and see the problem.

Even by 8th night the problem was NOT rectified and nobody came to my home. When I again called the customer care, they said my request would be taken care by 9th morning. Again nothing happened till 11:30 am on 9th and my connection was stillnot working.

Around noon on 9th the person (presumably Mr. Avinash) cameto my home and since he left my modem has been COMPLETELY offline.

After more than 48 hours (2 DAYS!) I again called today morning and was amused to hear that my original complaint (#[protected] was CLOSED WITHOUT SOLVING THE PROBLEM! In fact your service people made things WORSE as what was frequent disconnection problem, they made it COMPLETE DISCONNECTION!

The call center person then opened a new request (#[protected] for the SAME problem I had reported 2 days back.

Is this the way you serve your customers?

I am also going to publish this mail over internet and probably pursue other means to tackle this ignorance by Airtel and its staff if no appropriate action is taken by the authority.

Fortunately I have other internet connection which (again, fortunately) doesn't belong to Airtel (its a Hathway connection) and i could do my usual work using it. Currently I am sending this mail using that connection only as Airtel broadband is OFFLINE (as has been the case for last few days)!

Rgards,
Hemant

Being the part of the telecom industry, I Think the possibility of the scene is that the customer has not been active for the said particular time of the period as mentioned in the agreement as said for life, the term refers from circle to cirle of the telecom, but presently in my zone, we have clearly mentioned the custormers to be active during the period of 6 months as the customer should be live in network and 1call has to be received and made with minimal recharge of 200 during 6months of time.

Babu...

daer sir.
i am felling very uncomfortable because one person disturbering me again and again from this no. [protected]... send me id proof of this costomer . this is my no ..[protected]

Airtel — not getting profit of friends card service

im airtel prepaid customer mim suffering from severe problem like i hv an friends card but m not getting that service due what i dont know? im hv been charging daily 11-15 rs for maiking calls to any one and for messages i hv complaints many time but it was not considered and airtel employees are not giving good respanse to me every they told me i hv to 48 hpurs but and now 480 hours passed still im not getting friends facilty so i want to solve my problem othervise i'll take strict actions against company and i want my 60 Rs refund within 4 hours othervise mim going to consumer court
my number [protected]

Namestay sir, In those days i m facing a trouble with custmer care. custmer care executive has blocked my number and never talk to me. i had to know about some international offers to reduce call rates but i became unable to talk with your executive. my number is([protected]). my address is: samastipur, bihar. plze unblock my number i need some informations about offers and other airtel facilities. thanks!

hi sir, Iam from hyderabad, I want to get an airtel postpaid connection, can u send me any of your executive to me to explain about the offers and plans..my mobile number is : [protected]

EMPLOYEE — MMS technical help

I have taken MMS connection but I am not able to have setting in my ASUS P320 handset for using this service. I tried several time to set by calling on 121 help line but the agents who are attending this call for setting the service of MMS are not giving proper instruction to install the setting. Since date of activation of MMS service I am unable to use the MMS facility. But airtel will charge the monthly ammount in my billing statement. It is not fare that after giving the connection of MMS the airtel is not providing this setting in my handset. Always one new agent lift the 121 call and instructing the way to install but they are unable to install the setting, pls help.

AirTel — purchase data card in 3000 Rs but not work and no response by airtel even complaint

i have purchased a data card but the speed is not as per cummet as per airtel . as per airtel 236.8 kbps but i got 1 kbps, even after complaint 2 times no responce by airtel.

I wanted to bring in notice of the company that the kind of service provided by the Airtel employees is really pathetic.Inspite of registering the complain 10 times still no action has been taken from their end. My phone no is [protected]. My complain ref nos are 21170185, 21215674, 21310131, 21375957,[protected],[protected],[protected],[protected],[protected],[protected]...⇄ had a talk with Ms. Neelam, Mr.Kanwar Malhotra, Mr.Rajat and the manager of Post Paid section. Lots of commitments were made by them but they didn't even had a courtesy to reply back about the progress of work and i am still struggling with my network problem. My card is a corporate post paid type. I will ask my company to forgo with Airtel sim and go for some other sim. It was really a tedious experience with Airtel and will suggest everyone to avoid it.

AirTel — disturbing matter

dear sir,
from many days this no is distrubing me [protected].iwant to know name of the person he sending me sms .he is distrubing me.so help in this matter

Respected sir,

I have taken airtel postpaid card and my no.[protected] from aundh branch from salim and vijay.I have paid Rs-500 for that and i hav its reciept.I have submitted all doccuments related it.They started my service for 3days and stopped without any call.I went that branch and asked for reason they told to submit doccuments again and i have submitted again.I am givin that proof mail in this complaint too.But after that vijay told me to wait for month and i did.But after that he said to give request to stop the connection and that he will provide another connection.I again accepeted his request.But they transferred from that branch.I got service for only 3days although i have relible for it.
Two days before i went there then another madam and one male exec. very badly treat me no one is going to accept complain.I called 888 and that Madam at call center said me to show the reciept at that branch they will help you.I did that but both insulted me. I requested again they said do whatever you want.Some Consumer told me to complain at Consumer Forum and I am waiting for justice from Consumer forum.
Please sir Help me in this bad condition so that no one get bad service from this airtel compony.i know I am very common person but if I accept such condition then i will die in future.

Please help me.im giving that proof mail.

Regards

Kirve B M

Conversation mail

I am Balu Mohan Kirve my no.[protected].I am sending you my fathers and mothers voting card of both side.

Please download it activate my number again.

Regards,
Balu Mohan Kirve
10/2, Ganganagar,
Behind-BSNL Office,
near Sonavane Hospital,
Old Sangvi,
Pune 411027

Hi,
I'm facing a problem from the 1 month but this problem is still not resolved.
My number is [protected]. Mine is friends card and I"m added in the group whose group owner is having number([protected]). When I'm calling on this number from my number, 1 rs is cutting instead of 0.10 paise.
And, your executives are telling that my no is not added in any group. So, wen I try to include my no in the group created by my friend, I get the message that my number is added in the group.

I have written so many mails and I have called your Customer Care so many times that they have blocked my number and I can't call them now.
I'm trying to make your executives understand but they are not understanding the problem clearly.
Is this the service that you are providing to your customers?
How long one can have patience?
Either your system is incorrect or Airtel has started to make people fool and cheat them like this.
Regards
Richa Goel

EMPLOYEE — i cant receive my MMS

I cant received MMS on my mobile plz send my totaly MMS on my E-mail ID
My No. is 91 [protected]

Airtel — Call drop complaint but not resolved after 20 days and daily gave me call to pay my previou pending bill

I have given complaint to airtel customer care on 12th September 2009 regarding call droping. The person who wrote my complaint told me it will be resolved before 23rd September 2009. It can not be resolved within that time period. After then i gave call to customer care everyday but they gave me different reasons why my complaint not resolved.

Every time customer care told me we can forwarded you request to concern department and they will give you call within 48 hrs but never got the call.

Today on 29th September 2009 they told me pay your previous pending bill then we will resolve you issue other wise not.

AirTel — Against airtel

Sir My name is Shailendra Kumar Sinha and i am a customer of Airtel prepaid. My no. is [protected].Sir i have cricket alerts on automatically on this no. I have called customer care several times to stop this service but it is still on, they even do not provide any complaint no, well they always say they have turned off the service. I am continouslly loosing my money and this is surely not legal. If you can help i'll be glad.
Thank you.

Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regards,

Robin K

Mobility — Not reply of complaint against Bill

I received itemised Bill No.[protected] dt. 09.10.09 and due dt. is 27.10.09. In bill I find discripancy as follows:
1- In SMS -Local to Airtel Mobile on dt. 28.09.09 all SMS has gone 4 times to every mobile No. 2- In SMS Local to other Mobile on dt. 18/28.09.09 all SMS has gone 4 times to every mobile and 2 times on few no.on dt. 9th and 5th.
3- In SMS National to Airtel Mobile on 8th, 9th SMS has gone 2 times and 28.09.09 all SMS has gone 4 times to every mobile.
4- In outgoing Local to other mob. I find that few no are showing many calls same day and same time

I registered my complaint ref. no. 28928374 dt. 21.10.09 and again F[protected] dt. 24.10.09. But till today at 12.15 hr I have no reply. I feel the responce of complaint is very poor.

we are not able to connect the airtel customer care through landline...
how to check the current usage status of my broadband account..

my no. is

[protected]
this is Airtel pre paid no. and someone you executive is activating hello tune again and again so please stop this and give me my balance as soon as i do not want any kind of song
refund me 2000 rs for penalty other wise i have to go in consumer court

Hi
Have a good Day!!
This is Bhola ShankerSharma.User of Airtel mobile No.([protected]).I had talked more than 5 time to airtel coustmer care(121) from last 4 or 5 days to activate MMS Service in my Nokia hand set 2700c.but till now MMS service has not been started on my handset. why I dont know.

I aware you that, I am a old airtel coustmer, please take me serious.

Thanks
Bhola Shanker
[protected]

Airtel — wi fi conecction not yet provided inspite of taking 1500 rupees

Hello sir

i am residing in malviya nagar and
i have already paid 1500 rupees for wi fi connection but the engineer is not coming for the connection each time i call him he says that we are coming but nobody comes it has been more than a month .the name of the person is parvesh his number is [protected].

Kindly do something about it

Hello sir

i am residing in malviya nagar and
i have already paid 1500 rupees for wi fi connection but the engineer is not coming for the connection each time i call him he says that we are coming but nobody comes it has been more than a month .the name of the person is parvesh his number is [protected].

Kindly do something about it

sir, my bill for tel # [protected] does not reach me on time . please send me all d bills till date.

sir, In those days i m facing a trouble with custmer care. I lodge the complaint against the activation of nop services. i got the complaint registered vide complaint no. [protected] &[protected] and the customer care executive NEHA MAHAJAN has promised me to rectify my complaint before 1530 hrs of 27november2009. I tried to contact cust. care after the completion of time taken by customer care executive but my phone wasn't picked by anyone. with this kind of attiude definitely you will be losing your customer using airtel services.It was really a tedious experience with Airtel and will suggest everyone to avoid it. I[censored] were unable to rectify my complaint then refund my money back.
with regards
ashish ( [protected])
( [protected])

hello sir i gaurav bhatia being your customer since last 8 years sir i am unable to acess my account on internet please tell me how i ca acess my account

Respected Sir;
This is regarding my no. of Airtel teken on 10th nov.The outgoing of the no. has been blocked saying that my id address was not confirmed after one month.No one visited the place i live neither was i informed about this.I fcalled the customer care executive and she talked to me very rudely and said the no. will be activated within 7 days i.e 7th December.But it has not been activated yet this is frustrating and I have been mentally harassed.Please look into the matter.

My Airtel Number is [protected].I have purchased a datacard and some1 was supposed to come for verification. The custoner care female called Jaya from Barakhamba road, Delhi told me that she would be sendin someone for verification. But no one yet has come for verification.I am leavin for Mumbai in 7 days n I want my the verification to be done before that. I am not a resident of Delhi. Jaya doesn't even respond to my calls. This is wrong on Airtel's part

My Phone No. is[protected]
I Have Airtel Brodband Connection
My Plan is : Rs. 1199 (384 kbps speed)
But now My plan is changed with out my knowledge.
Now My plan is 2499 (2 Mbps speed)
I don't want 2mpbs speed.
I want 384 kbps speed enough.
Activate my old plan.


Yours
S.D. Praburajan

Sir

I am using Airtel No.[protected] from Sept-09, i have taken no.at Raigarh, chhattisgarh.yesterday to my no.was not working properly, totally stopped, i have already meet to airtel employees at web at raigarh, they said my no.was deleted from the list, i dont know, what is the cause.please tell me what is the reason for stopping my number, and please activate my no tomorrow, due to i want that no.due to i am working in power plant at chhattisgarh.and also request to you if any wrong with me please call me this no.[protected], this is my office no.i am available in this no.from 09.00 AM to 07.00 PM from monday to saturday.please sir try to understand my problem regarding this no.i applied so many jobs with this mobile no.and one more is i have already worked airtel company at visakhapatnam main hub at Asilmetta Junction, complex(Andhrapradesh) of one year in Prepaid, Pre to Post and Post paid CUG connections, now i am facing this type of problem, i cant face this type of trouble, please try to understand my problem, how much i suffering with problem as early early possible, please solve this no.and if clarrification i am giving my friend airtel no also please note down and call to this no.also.please note down [protected], and we have so may airtel connection in my company with all employees, my company name was Athena Chhattisgarh Power Private Ltd, so please activate my no today night at any cost, due to i am facing very big problem sir, please

This is Manish Pahwa resident of Ist floor, B-121A, Sheikh sarai Phase-1, Nr Triveni Market, Panchsheel vihar, New Delhi -110017 & presently suscriber of AIRTEL GSM - [protected].I got a call from Airtel around Nov2, 2009 for offering new Broadband connection.As i was satisfied with the present GSM
services so with the hope to get better services in broadband also, I got my Reliance net disconnecetd
& given my present address to customer care representative where he checked the feasibility of new connetion
at my home place.He asked me that one of the AIRTEL representative will come & collet the documents.
After that a Airtel representative Mr.N.K.Shukla (Mob No [protected]) came & he himself checked
the feasibility of a pair from the DP(Distribution Pair) Box.Then he asked me to pay Rs 1500 in advance
to initiate this connection & assured me to get the service within 4-5 days.Moreover he gave me receipt
(Customer enrollment form) having no. 1654927.

There after I kept waiting for his reply from AIRTEL but i didnt got any response.I started to worry about
my money paid to him & made a call to him but he didnt pick up the call.I tried same thing several times but
I got the same.Once I tried from my friends mobile, he picked the call then I requested to get the status of
my connection.He started to make excuse that connection feasibilty is not possible in that area.I requested
him to refund my money, he gave several commitments to return the same but failed to do the same.
Meanwhile I made him several callsbut I didnt get any response untill I use to make call from another number.
It was around two months, I am suffering from this problem still I havenot received that money till today( Jan 06, 2010).
Please you are requested to take required action as I am in trouble & my job is getting hampered without the
net connection.I am very much puzzled from this issue beacuse I am low earner staying in Delhi.

Thanks & Regards,
Manish Pahwa
Ist Floor, B-121A,
Sheikh Sarai Phase-1
Nr Triveni Market
Panchsheel vihar
New Delhi-110017

+91-[protected]

Airtel Bharti / GSM Connection — NDNC

Hello Sir

My name is Nehal Singh. I am Using Airtel Connection and i have registered for NDNC with reference no W[protected](+91-[protected]) on[protected] at 7.23pm.
But still i receive many messages and to my surprise i am still receiving promotional calls and messages from my service provider(Airtel)
when i contacted the customer care they just hang up the call in between, and when i visit any relationship center they don't provide me the current information

so please, look in this matter and do the need full.

thanking you

Sincere Regards
Nehal Singh

Hello sir,
I am sam khan. I am using airtel connection. My number is (+91-[protected]). I have deactivated ndnc services 13 jan 2010. I want activate sms gupshup services. But i am not starting this services. Because ndnc is activate. Please help me sir.

Bharti Airtel — False Billing and Blackberry charge even when I am not using it - complaint number 13-01-2010

Service Got deactivated in Janurary 2010 after the complain made by me on the[protected] but rental waiver has still not been taken into consideration and I am still being charged of the same.

In respose to the Ashiwini , Bangalore - customer representative on 121.
my number is +91-[protected]

Dear Sir/Madam


I am a Prepaid and Postpaid dealer of Airtel (Jain Telecom Centre Bhajan Pura). i have a big problem to my prepaid distributor (R.D. Comunication) and T.M. (Mr. Tarun). My daily easy load transaction is lump sum 2000/- to 3000/-. but i have a issue that, today was came sales executicve in my shop and said to me that i have not giving to you easy load balance beacause there is condition that you should to be purchase internet coupons (Rs. 98/-) otherwise load is not aviable to you. so i was called to T.M. ( Mr. Tarun). and he was told me same thing so i refused his project because in my location nobody purchase this coupon so why i am purchase that. so he said me i can't help you. than i was told him i will complaint you yo higher authority in the Airtel company so he was told me very bad, he told me i can call to Mr. Sunil Mittal i have not any problem and cut the my call. i have very bad experience to Mr. Tarun who is the T.M. of Airtel (bigest company). Also he was nevered came in my shop.

I want knoe that who dealer want to sale of Airtel and want maximum sale of Airtel so why company to help to dealer and why company's employee told this type.

In this company who is important a dealer or corrupt employee

I want know that in this matter what i should the step and now what you do for this matter. Please help me and take action fast.


From:-
Jain Telecom Centre
C-341, Gali No-14
Bhajan Pura
Delhi-110053
Lappu No.- [protected]
Contact No.: [protected], [protected]

To
The Concern,
Sir/Madam,

This is shruthi and i'm using airtel services from past 5 years.recently i reported against network problem to customer care but the response is zero no improvement i found regarding my problem. i think airtel doesn't bother their customers as they are in leading.
recently in my location a new tower was installed in nearby village called BURUGADDA this tower is located near HUZURNAGAR(mandal), and nearby town is kodada(nalgonda district) and it came into operation from january from the day it started it's showing practical hell .calls are getting disconnected and internet problem is worse nearly its taking 1 hour to open a page .and the made a loss but no profit is gained by the tower .if airtel is not going to repair it airtel is going to loose nearly 700 customers in that locality.almost 500 people changed from aitel to reliance, tata docomo seeing the worst service of airtel .AIRTEL SHOULD FEEL ASHAMED OF TAKING SUCH ABUSES THESE MANY TIMES .IN MY LIFE I NEVER SAW SUCH A WORST TOWER AND YOUR WORST SERVICE AND YOU CAN CONTACT ME AT
[protected]

i am rumki.i am using airtel connection from last 3 years.recently i have notice in my another airtel no. i.e [protected] you people deduct Rs.50 in 5 times with in two months with out any reason.and till date i can't connect you regarding this worst thing which is done by you. because m not using any new mobile which has lots of function, it is a simple black and white set. i think the customer service people are good for nothing.and airtel should feel ashmed for their such a bad service. you can contact me at [protected].and now i m thinking to switch over from airtel to vodafone because they are really good than you.atleast their customer care department...
once again my contact no.. if AIRTEL people have minimum sense call me- [protected]

Bharti Airtel — no response against d registered complaints

I registered a complaint in Airtel on 9th of march 2010 dat my night tariff is not working nd d complaint no given to me was [protected] d time alloted was firstly on 10th march 2010 at 3:32 pm but no response was shown by the company den d time given was on 11th march at 5:06 pm but no response d same way d time was extended to 15th march den 16th march den d complaint no was changed to [protected] now d time is extended to 17 march from 9th march d time is extended to 17th march my Rs 160 are deducted from my account nd till now no action is teken on my complaint i want you to please tack some strict action against d company and help me to get my problem resolved as soon as possible.

I am Mohit sarin who registered d above complaint i would like to tell you dat my complaint is solved

Airtel — customer care executive not pick up call

Many time i try to contact to airtel customer care executive, one time he pick up my call, but after many time he cut my number, it is very serius.

i am an u.s. imigrant & i have to move quickly, i daily make ur executives calls & they daily give me new refrence no. & promise me to disconnect from 3-3-2010 but all in vain. so plz. help me &oblige

airtel home teliphone — too much delay in refund money

sir/madam
I apply for airtel home phone in november form no. 2355791 . After some day i got information that connection is not possible at my home location. After that it is 5 month pass but i dont get my refund amount.
Please plz plz it is my kind request refund my money.



VIKAS KUMAR
Mob.[protected]

Dear Sir/Mam,
as i am using airtel gsm connection last 4 and half years but from last 1 year facing too much problem but have not got solution so i decided to convert it on prepaid on 12th march 2010 applied for per paid at Airtel world, lal bangla, kanpur . but till date 19th march 2010 it was still not working even no incoming and outgoing on my no. my no. is [protected], it was still not working, need compensation

my name is Shahid alternate no. [protected]... call me urgently.

My self Surajmal sharma ( Mobile no. [protected])
I am using airtel internet plan of Rs. 98 & still using it & under this plan the amount for using internet should be deducted from the plan balance but we don't know somehow the money is deducting from our talk-time & the company is not responding too . My most of the money is wasted in just talking to the company no. which is 121 & the other money is wasted in internet plan as mentioned above. It was assured by them that they will refund our money which was deducted by there fault from talk-time, but it is not refunded yet. A person who is higher in post is not also picking up the phone after 5-6 min. & this charges are also applied hence our money is deducting again from talk-time .
it seems that this is Airtel's new way of earning from the customers . Nodal officer mobile no. is [protected] which was provided by customer care executive is not picking phone as well as customer care higher officer ranu instead of solving the problem said that why you have contacted to higher authority directly . My only request is that kindly look into matter on priority base and another is that I want my talk-time to be refunded.
Hence airtel’s looser the customer I am not recharge the talk time I know it was not any effected because airtel’s generate income resources … like my compliant how mobile setting change ……… I thought airtel’s deputed some person for disturbed setting for income ……………….. airtel’s compliant numbers must be tool free because most of the time west of time in advertisement why should customer for them. Intensely airtel person not pickup phone ……after 5 -6 minutes or large of complent….
Thanking you

I am having mobile n.[protected]. Company activate IPL alerts without my concent.
I logged a complaint and we got the message to deactivate the alerts. Inspite of that
company continue sending sms of IPL alert and deducting amount . companies are
becoming dictators and don't bother to listen the complaint. Concern department
should take a necessary action so that in future companies repeat the same

Hi
I was using an airtel number for long my no. was [protected]
this number had the billing address of my office for which i had given only my photocopy of office icard.
My question is if a new sim can be issued on the baqsis of office card why not an duplicate one. If they can't issue me an duplicate sim then they should refund me my advance rental
the attitude of the staff at naraina & rohini sec7 is pathetic & in the era of customer satisfaction i would request Mr. Mittal to go to any of one of these two outlets he would commit sucide
the staff is not educated or they don, t have sense to satisfy customer's queries they would simply say to talk at 52222 customer care number
I would any case switch to idea
they have realy the sense of customer concern's
Regards
Sonu Gurnani
[protected]

Frustrated with your CSR.Such a third class service provided by the uneducated CSR that was appointed by you.The same issue needs to be explain to every CSR and at last nobody has such response that solve my problem...Every time threaten to disconnect the telephone..Demand for Money..But no body there who resolve our issue that Why I pay more to you . Now we abide with this Air tel number because
we distribute our numbers globally otherwise I will disconnect all my connection in the very next day, I don't want this company again in future.
Hope Somebody in this company who actually understand the customer issue rather than demand for money and threathen to disconnect the connection every time ...

hi,
am nimish sharma.my mobile no.is -[protected] .i have been receiving unwanted business promotional messages, and i don t want to receive such messages further.i am already registered with NDNC on[protected] and reference no. for registration is F[protected].kindly acknowledge.


thanks

I thought that the biggest telecom company is worth of giving quality service to all its customers. Unfortunately I am fedup with my airtel connection(mobile).
They steal money from account every now and then and at most of the times they deduct more than they are supposed to do. In anycase it becomes difficult to complain since talking with the customer care is chargeable. Furthermore when I complain them, they put me on hold saying that the call is being transferred to a senior official and ultimately nobody turns up.
Several loop holes are there in every recharge and promotion offers of airtel.
We customers are always victim for that.

Harrasment by Airtel Legal Department for some other unknown, unrelated user's bills

Hello,

I am a Vodafone customer ( Rishi Das, residing in Kolkata ) with nothing to do with Airtel .
About a month back( sometime in May), I got a call from an unknown number ([protected]) inquiring "Is this Namrata?". I replied that its a wrong number, since there is no Namrata in my entire family or friend's circle, as far as I know. Then the phone line was cut.

Since then I have got multiple calls from the same number which claims to be Airtel Legal Department. They keep telling me that I know some Namrata from Bangalore who has given my number as her alternate contact number and she has not paid her bill.

Inspite of my repeated refusal, they keep calling me, harrassing me using unprofessional language.

I have dropped a mail to the karanataka nodal officer, to [protected]@bharti.in, to their customercare email address and every other email contact that I could collect from internet. But I have not received any response yet apart from a useless mail from 121 that says I am not their customer so they cannot do anything.

I fail to understand, why didn't they verify the alternate contact number when this so-called Namrata, whoever it is, applied for the connection? Does that mean just anyone can go and get an airtel connection by using any random number as his/her alternate phone no. and airtel would not even confirm before giving connection only to harrass a stranger later? Does any decent company follow such sub-standard processes?

I am thinking of filing a police complaint, not sure if that will help. Its been more than 2 weeks since I contacted the nodal heads, ombudsment, [protected]@aitel.in and every other email I could collect from the net. But as expected from a sub-standard company like airtel following sub-standard processes, there is no response fro anyone.

Could anyone please advise, what I can do in such a case to stop this harrasment caused by Airtel and teach them a lesson so that they standardise their processes of verification of alternate contact numbers before providing connection and not harrass strangers like me for no reason. I am absolutely frustrated with this and I being respectable person, am not used to the kind of roadside language they speak in the phone. What do I need to do if I want to take a legal course against them or any other suggestions would greatly help.

Rishi Das
Salt Lake
Kolkata
[protected]@gmail.com

Hai,

I am Manas Ranjan Mahapatra from Guwahti, using Airtel prepaid as well as mobile office since last one month and it is noticed that when i call customer care to solve my problem, call cost would be deducted from my main balance but from reliable sources i know, the customer care number is toll free. in other telecom connection are given us free facilities to contact customer care. So pl. give further information in the above issue to my e-mail id i.e. [protected]@yahoo.com.

I wait your valuable reply

My number has been locked. ([protected]). i want to Change Sim. PLz help he . how have to do.

sir my self suvendu .i m one o[censored]r airtel coupan retailer at 124 jamrudpur gk-1 new delhi -48 under the distributer parveen and senior gaurav ojha under south zone.
sir it was 16 days to my problem their is no solution till now .sir is this is the way tosolve the problem of new customer
sir actuaaly on 28th july i had recharge of 1000 and i check it, but when at night i insert the sim it shows that sim card registration failed .then u tell me how could it possible to recharge.after 2 days when ur distributers man came they also saw the sim which shows registration failed.and after 1 day he told me that their was recharge has done on a postpaid number.sir im new in market even i dont know how to recharge on a postpaid number.then i talk to mr gaurav ojha he told me that sir please give me 1 week time i will solve ur problem but now sir today is 16 th day even today also my problem was not solve .is this type service is given by u then i m soory to continue with u people .it tooks hardly 2-4 days but it is now exceeds the time limit. i talked to customer care they told that on 30th july their was a recharge has done on post paid number at 1;2 pm but on that day my sim shows regitration failled then how could it possible to recharge .ur distributer says that my sim was sapped but sir it should have detail .iwant to solve my problem sir i had faced many problem for that problem i didnt recharge my lappu sim not yet.
sir one thing else that it was 2 month and more my shop has been open not yet now i got a lappu sim on my id .
i also submit my voter id and pic to ur distributer but their is no result has from ur side... so now i complaint to u at last .i hope u will saw this matter seriously and try to solve my problem as soon as possibleeeee...
my contact number is [protected] and lappu sim no-[protected]
my email id [protected]@gmail.com

sir i m suvendu from priyanka communication please reply as soon as possible

R/Sirs,

I am Kamal Prakash Sharma, Inspector of Police, Central Bureau of Investigation, Ghaziabad. I had purchased an Airtel SIM No.[protected] H 2 bearing Mobile No. +91-[protected] from M/s Shri Krishna Mobile Point, Niwari Road, Opposite - Gali No.2, Shiv Puri, Modi Nagar, Ghaziabad on 28.08.2010 (Saturday) in the noon. I had given the Photocopies of (i) my of BSNL's May month's Bill for Phone No.[protected]which is in my own name), (ii) my PAN AIMPS5974K and (iii) My CBI's Identity Card for residential & identity proof.


My connection got activated and I recharged the same with Rs. 444/-. However, then I was told that my residence i/d has been rejected as the BSNL's Landline Bill is for the month of May 2010. So, I gave photocopy of electricity connection of my residence for the month of August 2010, which is in the name of my father Shri Om Prakash Ji, which was accepted by the dealer and passon through agent Shri Ankur (+91-[protected]).

Despite said all these developments, my mobile has not been activated till date. I also lodged a formal complaint with 198 (Sr. Supervisor) on 19.08.2010, who assured me to rectify my problem by 1746 hrs on 20.09.2010. In the night of 20.09.2010 at about 2230 hrs, when I contacted 121, I was informed that my i/d papers have not reached to them.

UNDER THESE CIRCUMSTANCES, IT IS REQUESTED THAT NECESSARY ACTION MAY BE TAKEN AND INFORMED ME URGENTLY TO AVOID ANY LEGAL SUITS FROM APPROPRIATE LEVELS.


Yours faithfully,

(Kamal Prakash Sharma)
Inspr.CBI Academy, Gzb.
Another Mobile No. +91-[protected].

Idea — post to pri

hello sir mera no [protected] hai aur mai apne no ko post paid to pri paid karwana chaata ho par idea offce wale nahi kar rha plz isay pripaid kar diya jay agar aap ye nahi kar sakte to mujhe idea ki service ki jga koi aur coecton lena hoga par muje umeed hai aap isy pripaid kar denge thnx

Dear sir,
I am Uttam Das my Cont no is [protected] every two or three days after the airtel prepaid service deduct my account without any information 3 or 4 rupees. when I call 198 no body received my call. In this regards i completion 6/10/10 reference no CUIVR [protected].They also deduct to 9/10/10 Rs.4/= without information and i try to talk with customer care executive but my call not reached upto customer care executive.Somy last request to you please stop my deduction. If airtel company running loss position stop their business. but why they deduct customer balance.
Uttm Das
[protected]

Dear M/s Airtel,

This is to inform you that on 5th of October i have submitted the documents at you Laxminagar Officewith a payment of RS 500 to MS Suman, she told me that with in 48 Hrs they will fix my broadband connection, After two days only the wire part was done, but till now it connection has not been activated. later i called up Ramesh he was also not able to give me a good reason.

Required your attention to close this matter on urgent bases, seeking for positive response,

Thanks and regards
Abhishek
[protected]

hi im vikas gaur my no.is [protected] using sinc 2005, but now im verry dissopinted with your excutives cummitment, he was call me & commited waiwer/adjustment of rs.742/-against TD Case.but till date not done by airtel & i was call to nodal officer on this no.[protected] talk to mr.Ajay he also given commitment for vaiver, i didn't received yet.so im verry dissapointed with customer care excutive .so plz resolved this case asap.(otherwise im taking leagale action against airtel)

Hi this is Sandeep cell no. [protected]. Daily I get a call from airtel[protected] for non-payment of last Airtel Bill which I had paid on 20th Sep-2010. Only my current bill is pending which has due date on 24.10.2010.

yesterday I had complained against this matter to 121 they had assured me that only current bill is pending and also assured me that in future you will not receive any call for pending payment. But today again I got a call from the above said number for non payment of bill.

Please look into matter.

Thanks

Hi,

I am Romit Garg. I have a broadband connection with Airtel and Number is[protected]. It is in the name of Rajiv Tyagi email id - [protected]@gmail.com.

We are facing internet problem from last few weeks. We are continuously making calls to Airtel Helpline but the problem has not been resolved yet.

First time on Oct 7/2010 we looged a ticket[protected] and it has been resolved only for four hours only after that I reopened the call again but your guys without resolving the issue enter the status to close.

We again logged a complaint on 13/10/2010 ticket no. is 38739632 hadn't been resolved again but again they put status to close saying that was a mass problem but nothing resolved on our end.

Again on 19/10/2010 we logged a complaint with ticket no. 38937138 they again close this issue saying mass problem.

Can you tell me that without confirmation how can they close the call. If this was a mass problem. they should confirm about the status and then close the call.

From 2 or more weeks we are sitting ideal because of internet. We selected AIRTEL because its a brand and brand has some values for the customers. I am really frustrated because of this kind of service.

Some Alcatel person visited to our venue to change the wire system. Despite of doing the work they just pulled internet wire out and didn't fix them before going.

If you can tell me that if a person having all the work on internet then how would he be able to perform that task.
I will not pay a single peny to you people and definitely go for some legal action.


Thanks
Romit Garg
[protected]

Hi Team,

This is to inform you that already i had complaint in Airtel for unwanted call like i do want any call from Airtel Executive or Airtel for Activating any Service Like GPRS, MMS, or Message also any offer. But still no any action Taken by your end.
I had complaint at least 10 time n every time your executive told me sorry sir now i had registered your no. in DNC.

If your team has registered my NO. in DNC so why your executive is calling me n messing me.

My No. is [protected]

so would request you to pls look in to matter as soon as possible.

To
The Concern,
Sir/Madam,
i am using airtel sim since 6 month.my number([protected]).outgoing call stoped due address verification.but i sumitted prouf on saturday(10.12.2010)in erode airtel office(perundurai road).i complaint in airtel office but not taking proper step.they said wintin two day will activate.till now no proper step.

please take proper step and activate my sim.
thanking you

The service they provide is pathetic making me call them every now and then. Whom should i contact to complain against airtel.

I recently bought a blackberry set 9100 with mob no [protected]. was told that Airtel was the best service provider by one of the shop owners here and as
per his request i took a pre-paid connection card and an airtel net connection package for 474 on Dec 27th 2010. It was after 24 hrs that while trying to
access my mails did i get the message that airtel does not support Black berry 9100 and later on upon calling customer support i was told that i need to
take another net package with Blackberry. I took that. I have been calling customer support for the past 2 to 3 weeks regarding this issue and was told
that they have given the request that my balance would be refunded and added to my present talk time even thought they said they had no option and was
given a time limit of 24hrs. When i called up after a few days to see what my status is.. the story goes on.. each of the representatives says the same
we have no option and finally connects to the team leader and this connection from the low level to senior level would take minutes and disappointed
i would sometimes hang up


If this net connection package does not support a particular set, it should have been informed to the customer and not make him pay for something which
is worthless for his handset.

Team of Representatives who handled my issue Rajesh, Preethi, Priya, sunil, Sicily, Anas etc.

Is this the service that Bharathi Airtel provide. Fed up.. i might move on to some other service provider soon..

I hope some one would help me out on this.

A frustrated customer

Dear Airtel Team,

I am Kumud Bajaj and my mobile no. is [protected]. Last 2 months I have faced a network problem at F 22 preet vihar Vikas marg new Delhi 110092. I am working in ING vysya bank ltd at preet vihar mainly the problem is inside the branch. In the same time there were no message and no call received to my customers outgoing and incoming also. But i compared to vodafone then the full network at the same time or same area. Last 6 years i have used the same number but today so many option are available in the market.

Kindly resolved the problem as soon possible.

With Regards
Kumud Bajaj
[protected]

Airtel — No action against complaint

Hi

I m a NEW consumer of Airtel Landlane with Broadband connection. Living in Aliganj area of Lucknow. Due to sever construction in my area , the main cable of Airtel Landlines has disconnected since last 4 days. So my connection goes dead. I have complained to Airtel 2 times. But they didn't taken any action.

Although in my area BSNL persons have corrected this same issue. Its same for Airtel that they haven't corrected yet.I ham now fade up with Airtel service. I didn't expected this from Airtel.

My most works/Jobs depends on internet. I am in big trouble. It seems no-body interested in Airtel for solving my problem. Please anybody help me.

Abhay Singh

sorry for my bad English, actually i was in too hurry when i was typing this complaint.

Sorry friends but my issue has been solved by Airtel just after 1 hour after posting this complaint..

sheikh salim — postpaid to prepaid

plz convert my post paid no. [protected] & [protected] to pri paid connection.

otherwise im joining to idea postpaid connection after 7 days.

thanks

trust is not dere
There systems and PRO dont give as much reosoltion to the problems

hi i have problem with airtel. my mobile [protected], last 7 days airtel duduct from my prepaid A/c account approx 500 rs.when i raise complain then never it gives me satisfactory answer and my call disconnected.

hi i am ashish using airtel from last 5 year. Last month i request one of your customer care executive to deactivate all services then also today Rs. 30 has been deducted for friends voice chat service as a renew charges. I want my money back as this is all your fault otherwise i have to take a further action against you.

i am user of airtel prepaid and my number is [protected].The company provides a service were u can know about various offers by sending show amount to 5922 and the replied message shows the offer which would b valid for u but nothing such happens you get different offer which is justified by customer care executives by just beating by the bush.
Airtel is going to worst form among the best

I have done the recharge of Rs 200/- on the mobile no [protected] some days before. but have only recieved Rs 1/- as a balance in my account.when caled on customer care they told me that your amount has been credited for 3G service which i am not using anyway.I just want a waiver to be creditd in my account.solve this problem on high priority basis.

Thanks and reagrds
PIYUSH TANEJA
[protected]

I myself has been victim o[censored]nethical and immoral charging by airtel and when complained of the same to customer care thrice, the excuses and care-not attitude by airtel executives is surprising. it stands out as the most unethical bloodsucking service provider as on date.
Ram kishore, Mhow (M.P.)

airtel is money making company with fake facility, all peoples working in their call centres are activating services with their own wishes and making money, as instructed by AIRTEL bharti...govt of INDIA is unable to take any action aginst these companies

I applied for port out from Airtel on 8th April 2011.on 9th april i got call from Airtel requesting me to continue in their network. They did not follow TRAI guidelines regarding MNP. They sent an SMS on 20.04.11 but did not mention the reason for rejection. After trying alot on 25.04.11 i could find the reason for rejection.when i sent a message for UPC on 26.04.11, i did not get the code but balance was deducted from my account. There is no action on this issue even after 24Hrs of giving complaint.This is Airtel is cheating the customers throughout the country. To my surprise, i don't know how they are claiming themselves as no.1 network in india(may be in cheating). I request all the Airtel customers to come out of the network.

Airtel may be one of the biggest companies in telecommunication field. But, their executives are very low standard and behaving like street rowdies. I am a Keralite and recently I had a very bad experience with Airtel's office in Kochi. Being a NRI, I couldn't meet that street rowdy who spoke with me in his ugly language, but during my next vacation I will definitely meet that person and teach him a lesson at any cost. I appeal to the higher management of Airtel to educate their executives and give them some training how to deal with the customers. Otherwise, the company will lose their reputation and they cannot survive at least in Kerala. In Kerala, the common people will not allow gundayism and rowdy activities. Be careful.

yes, I have also noticed that they (Airtel) activate some or other service (some times even more than one) without request, without even giving any notice to customer and deduct the charges every month from the available balance of the customer. When we call to customer care and ask about, they used to say "Aapne hi request kiya hoga" and we feel helpless.

M.C.Garg
FARIDABAD

bpl mobile communication ltd — gprs service

Hi,myself is Prasad Manjrekar,i have used your gprs service for more than 6 months & had a very good experience with the service but i have changed my Mobile from NOKIA to SAMSUNG GT S5233S & now i am not able to get settings for the service,called up cust care but no proper response & no body to actually give the reason why the settins are not happening,kindly look into the matter at the earliest & revert as it is very urgently required for my daily Office work,kindly contact me on my Alternate number :- [protected] & my Bpl No is [protected],


Thanks & Regards,
Prasad Manjerakar

This is to complaint against the unautharised deduction of charges saying downloaded things which i have not actually done.because of this i am not able to recharge my phone since january2011. No action was taken in this regard by airtel staffs even after complaining many times. Hope necessary steps will be taken to solve this problem and to stop service messages to enable me to recharge the phone and use it smoothly. Airtel should stop the habit of cutting the money of its customers telling lies of downloading games and all or else we have to move to consumer court.

Bharti Airtel / Mobile — Activating Service without permission /instruction/permission

i am using an Airtel mobile no., on which company activated "All Friendz Chat" service without my permission. I just got an SMS, that your Airtel Friendz Chat service has veen renewed. Renewal Charges Rs. 30 for 30 days. Dial 543216 now to chat with new friends across India at Rs. 2/min Di (.....).

Plz get this problem resolved at the eairliest.

Regards,

Durgesh chourasia
Gwalior
[protected]

I am also facing same kind of problem; AIRTEL IS A WORST COMPANY ACCORDING TO ME.

BIJOY KUMAR SINGH
Customer Care
Bharti Airtel Limited

YOUR MAIL RECEIVED ON 15.12.11 @ 5.52 pm REGARDING CREDIT FOR Rs.20 / WITHIN 24 HOURS.
BUT AFTER 40 HOURS, I DONOT RECEIVE Rs.20 / OR MAIL OR SMS . ALSO REQUST THAT PL GIVE
ME REPLY IMMD.WHICH WAS SENT BY ME ON 16.12.11 @ 11.04 AM.
Mr.BIJOY KUMAR SINGH PL.ANALYZE MY A/C.FROM THE STARTING OF AIRTEL SR.
I DONOT WANT TO SPEND ANY MORE TIME FOR MAILING / & WAITING FOR YOUR SERVICES.
I .REGUESTED TO ABOVE PERSON / EXECUTIVE SO MANY TIMES BUT I RECEIVED E-MAILS ONLY
BUT DEDUCTION OF Rs.5. IS STILL CONTINUE, WHAT I WILL DO ?

THANK YOU FOR YOUR CO-OP. & HELPFUL E-MAILS
DILIP JAGTAP MOB.NO- [protected]
-----Original Message-----
From: Rupee, Talegaon Extension [mailto:[protected]@bsnl.in]
Sent: Friday, December 16, 2011 11:04 AM
To: [protected]@in.airtel.com
Subject: RE: REGARDING MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]


Dear Sir,

I got your SMS on 15-12-11 of deactivation / unsubcribe full tranck sr, Cricket Score service comedy zone sr gyan pack.

& also your mail of credit Rs.20 / during 24 hours, I would like to inform you that, on 15.12.11 @ 8.30 pm balance Rs.88.90.

Again 16.12.11 @ 8.00 am I confirmed balance Rs.88.90, @ 8.30 am I got just ring on my mobile . So I check the balance

Shown Rs.83.90 It means you deducted Rs.5.00 again.As your mail ( one time gesture we have refunded an amount of Rs.20 ) I would like

to inform you again that from starting of your Airtel Service you deducted Rs.5/- or Rs.3/- per day for India-West Indies Cricket Score atlest 20 times

without my permission please note it .Instead of Credit you are still deducting my balance pl note

I again & again request you, please give me credit of previous all talk time which was unnessasry dedected from my balance.

If you are unable to stop deduction of my balance or unable to to give credit my balance. Please inform me by SMS.CALL /Email

Your truly SMS / Email help me for Shiffted / Close Your Airtel Service or continue

dilip
Mobile No.[protected]
-----Original Message-----
From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: Thursday, December 15, 2011 5:52 PM
To: [protected]@bsnl.in
Subject: Re: REGARDING MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]


Dear Customer,

Ref: E-mail dated[protected], concern regarding Cricket Score service being activated without your concent and requesting for refund of amount debited from your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

We regret for the inconvenience caused to you.

We have analyzed your account and found that, there is a charge of Rs.20/- for the Cricket Score service till[protected].

We would like to inform you that, the Cricket Score service has been deactivated on[protected] and you will receive a confirmation SMS upon deactivation.

As a one time gesture we have refunded an amount of Rs.20/-. The refund has been processed and will be credited on your account within 24 hours.

Please dial *121*2# (Toll free) to know about the balance and validity.

There are no other Value Added Services currently active in your account.

You may also dial *121*5# (Toll free) to deactivate or to know the active Value Added Services on your account instantly.

NDNC:

We request you to ignore activation requests for Promotional Calls or messages from airtel numbers, if not interested.

In order to help customers to stop promotions to their Mobile or Landline numbers, the Telecom Regulatory Authority of India (TRAI) has set up a National Do Not Call (NDNC) registry. The registration time for NDNC is 7 days. Once you are registered on the same, all promotional calls/SMS from telemarketers adhering to the TRAI guideline, to your number will be stopped after 7 days.

All registered telemarketers can access this list and they are required to deselect those numbers from promotions as per TRAI mandate.

We would like to inform you that currently your number is not registered under NDNC registry, to activate that same we request you to dial 1909 and follow the instruction to register your number.

Also, we would like to inform you that you will not receive any communication such as Full talktime Offers, SMS Pack offers, Value Added Service offers after 07 days.

We hope that we have been able to address your concern suitably.

Please do write in for any further assistance.


Yours Sincerely,
BIJOY KUMAR SINGH
Customer Care
Bharti Airtel Limited


Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
Click here to provide feedback
https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=6BADEB156EAF...⇄ 463E77394F41B7A9EF7197B80878B868FF7197B8189F01B&refno=Qrc[protected]



[protected]Original Message[protected]
From: [protected]@bsnl.in
To: [protected]@in.airtel.com
Cc:
Sent: 15/12/2011 04:04:06 PM
Subject: FW: REGARDING MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]

-----Original Message-----
From: Rupee, Talegaon Extension [mailto:[protected]@bsnl.in]
Sent: Thursday, December 15, 2011 2:52 PM
To: [protected]@bsnl.in
Subject: RE: REGARDING MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]


Dear Sir,

I am surprising that I received call from
Mob.No.[protected] @ 2.48 pm & your company

charged me for 0.50 paisa, will you please stop this
non-sense incoming calls

dilip
-----Original Message-----
From: Rupee, Talegaon Extension [mailto:[protected]@bsnl.in]
Sent: Thursday, December 15, 2011 11:30 AM
To: [protected]@in.airtel.com
Subject: RE: REGARDING MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]


Dear BIJOY KUMAR SINGH

I got your mail of charges of Rs.100.00 reversed & Balance Shown
Rs.112.28, I already sent mail for thanks .

But Still I am facing problem of deduction talk time from last
night till as of i.e. 11.05 pm. Details As below.

Date[protected] Time 18.31 received call from[protected]
Charges deducted 0.30 Paisa for Incoming Adv.Call
Date[protected] Time 19.47 Make
call-[protected] Charges Deducted 0.13 Paisa for Out Going Call
Date 14-12-11 Time 19.50 Make Call-[protected] Charges
Deducted 0.17 Paisa for outgoing call
After That I make call *123# for confirmation of balance
Showm bal.amt Rs.111.20 date = 14/12/11 Time=21.06
Now @ 15.12.11 Time 11.15 pm Balance Shown Rs.94.60, That means
you deducted another Rs.16.60 ?
I again request you that, ( I received sms of Criket Mach-Score
from your tele.services without my request of sms or call )
please stop these sms & deducting unnessary charges from talk
time.
I again request you please credit my talktime which was deducted
unnessary charges from talk time
.

Yours Early Look in above matter is appriciated

yours
dilip jagtap

-----Original Message-----
From: [protected]@in.airtel.com [mailto:[protected]@in.airtel.com]
Sent: Wednesday, December 14, 2011 4:01 PM
To: [protected]@bsnl.in
Subject: Re: REGARDING MY MOBILE NO.[protected] [|BAL|Qrc[protected]|]


Dear Customer,

Ref: Email dated 14/12/2011, expressing concern regarding balance deduction
for your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

We have analyzed your account and found that there is a charge of Rs.100/- for
the Techzone and Airtel Gyan Subscription service from 01/10/2011 to
14/12/2011.

We would like to inform that Techzone and Airtel Gyan Subscription service has
been deactivated on 14/12/2011 and you will receive a confirmation SMS upon
deactivation. .

As a one time benefit we would credit the deducted amount of Rs.100/- in to
your account within 24 hours.

Please dial *121*2# (Toll free) to know about the balance and validity.

There are no other Value Added Services currently active in your account.

We request you to dial *121*5# (Toll free) to know active or to deactivate any
Value Added Service.

We hope that we have been able to address your concern suitably.

Please do write in for any further assistance.


Yours Si
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

Hello sir


This is parul sharma. User of airtel prepaid mobile No.([protected]) having address details 4A 354 Budhi vihar, majhola, awas vikas, delhi road, Moradabad.
From 13July 2013 my number is not working and it gave message that "your service is terminated".
But when i inquired on customer service on 15July, they told me that number is still working and call are going on some particular number from this number on 15, 14 and 13 july itself.
On 16July (today ) itself when i came to know the status in gurgaon sec 14 airtel office, they told me that a new sim is issued on this number but they are not ready for giving me the details.
I am really dissapointed by the pothatic service of airtel that without my knowledge how can this be happen, its a threat to my safety.
I really want some immediate action from your side specially the bill details ASAP and immediate action .

The customer care service is just Pathetic..they made me wait 4 abt half n hour, my balance is frequently deducted, and when i ask their executives they have no answer, every week they have some stupid answers, n moreover their team lead some floor supervisour JAYSHREE has an awesome answer that their system doesn't have the user information of last week, she says system doesnt save it for so long..Dear Airtel if this is your Seniour executive is if this is Her Knowledge about ur system..then God help you..m just fed-up of this arrogant and non co-operating behaviour of their executives..i m switching to some other network

The customer care service is just Pathetic..they made me wait 4 abt half n hour, my balance is frequently deducted, and when i ask their executives they have no answer, every week they have some stupid answers, n moreover their team lead some floor supervisour JAYSHREE has an awesome answer that their system doesn't have the user information of last week, she says system doesnt save it for so long..Dear Airtel if this is your Seniour executive is if this is Her Knowledge about ur system..then God help you..m just fed-up of this arrogant and non co-operating behaviour of their executives..i m switching to some other network

Most of the Customer care executives donot have technical knoledge about the problem for data issue every one says same procedure which is not related to providing solution. They are simply putting the call on hold for more than 15 mins if we say the solution is wrong. Most of them are arrogant enough to talk rude and to put call on hold in many cases. Before 1 year the problem is not that much severe. Im using airtel from 10 years and facing problem with most executives from past 1year... degrading the quality of training provided to them to deal with customers may be the reason...

Most of the Customer care executives donot have technical knoledge about the problem for data issue every one says same procedure which is not related to providing solution. They are simply putting the call on hold for more than 15 mins if we say the solution is wrong. Most of them are arrogant enough to talk rude and to put call on hold in many cases. Before 1 year the problem is not that much severe. Im using airtel from 10 years and facing problem with most executives from past 1year... degrading the quality of training provided to them to deal with customers may be the reason...

Don't know what attitude do Airtel recruitment team have. I had a call asked to go for interview. I was so ill but somehow manage to travel 35km for interview. As I reached their the guard ask me whom to meet and I gave the name he called him and he simply said no interview. Don't even they have humanity. Someone from.what situation is.coming to them and they even have time to Atleast meet them. Hate for Airtel. Incident was from raipur

Please note that I have subscribed to Airtel Pre-Paid vide cell no. [protected] under the 1 year validity scheme. I am particularly impressed by your service especially in the remote areas where I have to move frequently for work. But I would like to point out a particular problem that I have been facing for some years now. The problem is the non-performance of Airtel tower stationed at my residential place at Brahmapur (Pin – 700096). The tower and connection seems to be ok when outside but once inside the residence the tower is almost non-existent. The "Cell Information Displays" sometimes the tower name as Boral, Palpara or Brahmapur with just 1 tower or select "Network Connection – Manual or Automatic".



With regard to this problem I have lodged a complaint with your "Customer Care – Executive" fully briefing him of the problems, who took down my complaint and assured me that the problem will be solved by your network team within the 1st week of November. But till date neither the problem has been solved nor have I received any updates on this issue.



I also had other Airtel connection but I had to disconnect the line for this very problem. Please arrange to fix the problem at the earliest as not only me but also others at my residential place are facing the same problem. I sincerely hope that this is my last complaint with regard to this matter.

Thanking you,

Regards,

Please note that I have logged a complaint with your AIRTEL Store at Park Street with regard to the subjected matter vide letter dated 14.11.2008. The executive at your store took down my complain (Service Request no #[protected] with a assurance that the preobem will be resolved within 7 working days i.e by 22nd November 2008.

But I am very sorry to say that till date the complain is yet to be attended or looked into. I have also mailed regarding the poor network service but no response have been received. This is really heartning and unexpected from a prestigious concern like you. Being such a big corporate house your first concern should be customer satisfaction which has been totally ignored. This type of response is totally unexpected and uncalled for.

Finally, I would like to know if the complain is going to be attended or not. If the problem cannot be solved please do intimate accordingly so that I can disconnect the line immediately.

Expecting your prompt and earliest response in this regard.

Regards

K Sankar Narayanan
M - [protected]/[protected]

Hi. The hello tune services with Airtel is so very very sad that i don't get words to explain. I have this problem every time with airtel. I opt for a hello tune and it will not be activated for two days. Again i call up the customer care people, they do not know how to solve it!! They say application is down always, when i say 'always', i completely mean it. Every time they have this problem. And the next thing is, I happened to call a customer care executive at around 5:30 pm on 30th July, 2009 from Bangalore, Old airport road, the person received the call, when i explained my problem, he said, application is down and without asking anything further, he cut my speech in between and said "thanks for calling airtel" and disconnected. Just imagine!! This shows the customer service from airtel. Trust me, i am regretting for using airtel. I see lot of my frenz happy with vodafone and i am planning to switch to it as well. If this continues, airtel will definitely lose its popularity. THIA IS RIDICULOUS!! And am really really annoyed with it. I have mentioned the details of my call in the above lines bcz I want a strict action to be taken against the person bcz he did not respect a customer. And I have heard these things being done to lot of other customers as well. Airtel, wake up. Now I do know how seriously is this complaint going to be taken bcz no problem of the customers are actually solved.

why my internet is very very slow and why i cannot download any video song software please solve my problem

Airtel Prepaid — No GPRS signal

i have been using Airtel GPRS service for browsing internet since 5 months but from past four days there is no GPRS signal in my mobile phone.

from 15 days my gprs is not working in my network area still in presence of full range

Airtel — NETWORK & GPRS SIGNAL

SIR,
i am k.sennikrishnan from VAIYAMPATTY, MANAPPARAI TALUK, TRICHY DISTRICT.

I am using Airtel Card - [protected] (brought my father's name k.kameswaran)

i connect gprs via this card 7 months. when i activate this gprs facility a lot of time i cannot access internet. because the VAIYAMPATTY AIRTEL TOWER have a lot of problem. i call & compliant customer care service, they say nothing problem with our side sir, your handset have this. but daily after 2.00am i access internet very fast & beauty.
when i go out of the another tower of i.e. trichy city it works very fast &beauty.

i tell customer care service a lot of time about this complaint they did not care about this.

then often total network was dead. no signal. eg.[protected].00pm to 5.30pm.

please help me.

note : my near house friend has also tell this complaint.

and i guess there's no point calling customer care either as they never pick up!!!...ok so since i've been upset with airtel for along time, i did some research and found out about this new brand Tata docomo...and they've got some pretty unbeleivable plans and VAS ...imagine paying just 1paisa/sec for all local/national calls ...give it a look in (http://tatadocomo.com/connect.aspx)

AIRTEL

Sir/Madam,
In our Village Airtel & Vodafone Tower is construct at Auguest 2008. But past One Month Both Tower is in problem.. These is in convenence for all. Please take any action for these problem.. I try to inform that tower manager Name:Mr.T.SubashPh:[protected]. but no proper answer. So please take any Action. My Village Name is MOOLAKADU Pin:606402

RE: Airtel Mobile No. [protected]

Since 7 days my mobile is not working at all, no Tower symbol is being seen. While the same SIM is placed in other mobile it works as usual.

Please do the needful.

Thanks,
Bimal Kumar Das Gupta

HOW TO ON GPRS CONNECTION IN AIRTEL .

Airtel Prepaid — gprs signal

i just want to say from all of you..pls avoid Airtel GPRS..use idea tow time simple in use and three time faster and four time faster and batter customer support..unlimted in just 89rs for 30 days....Airtel wale jinde chore hai....

sir i have a flexy sim and i want to send some rupee to other number through internet.how it is possible.

Airtel Postpaid — bill was paid but your no is still inactive

i was paid my airtel post paid mobile bill on 24/10/2008 but my number [protected] is still inactivate, when i was complined in airtel gallery they was say u will do what ever u want

pls.do the needfull cause i am out of mumbai & getting so much problem

thnx. & reg.
Preeti S.

AirTel — No incomming call

Dear sir,
I am regular user of airtel prepaid mob connection from last 3 days i am not receiving any incomming call. There is no problem for outgoing call.
My cell details: Nokia 2626
Mob no: [protected]
Address for problem area: Shivaji park.
Chinchwad, Pune. (near Termax company)
Pl look in to that, I already registered my complaint through service adviser but no positive responce till.

Thanking you

Best regards
Gajanan Ingle

Airtel Prepaid Card — no incoming calls

respected sir,
i am taking a simcard from dealer under the nit rourkela campus before 6 day.
from the date of activation only outgoing call are going from my mobile and no incoming std calls are coming in my mobile excepy airtel only.i am report the airtel costomer care lots of time but no action will be taken by them.
i am in so much problem here so please try to solve my problem immediately.
thank you

Respected Sir/Mam

how can get the incoming and outgoing call list of last three months???

i use the Airtel Prepaid card.
my number is : [protected]
Thanking You

how can get the incoming and outgoing call list of last three months???

airtel /prepaid. — incoming and out going call list.

I want see my incoming and outgoing call list last six months, I am airtel user, my cell no. is[protected]

AirTel — for need of incoming and outgoing lists

Respected Sir/Mam

how can get the incoming and outgoing call list of last three months???

i use the Airtel Prepaid card.
my number is : [protected]
Thanking You

Air telPrepaid — neither incoming calls not the outgoing calls

From
Dr Sasikala
Hospital Quarters,
Edappal
Sir,
I had taken an Airtel Prepaid connection(Phone No-[protected]) as early as on[protected].The connection was activated on[protected]. But neither incoming calls nor the outgoing calls facilities are not yet provided. I had entrusted with your agent at Cherthala my identity details (Copy of Voters ID Card) as early as on[protected] along with my Photograph. Please attend the complaint and cure the defect at the earlist.
Yours Faithfully,
Dr.Sasikala

sir i am ashish saxena i lost my mobile and my number [protected].
but one importent number
was in diled call and that number is very importent for me so how can i get the diled number details.
i need that number pls tell me what am i do.
pls

Airtel Prepaid Card — DEDUCTION OF SMS PACK -MOBILE NO.9910920090

D/Sir,

I am having Prepaid Airtel connection for Mobile No.[protected].
Repeatedly twice an amount of Rs.38/- was deducted from my account as per details given below WHICH WAS NOT USED BY ME.

15TH SEPTEMBER, 2008 : 1049 a.m
24TH SEPTEMBER, 2008 : 1730 p.M

The above Telephone is in the name of my son shri Amandeep Singh who is at present a minor and student.

The deduction was made from my prepaid accouunt when the same was not used by me and at that time the mobile was kept at residence and my minor son had gone to school & study.

I request you to investigate the same and inform the same to undersigned and pay back the money to my account, otherwise, I will be compelled to take suitable legal action.

Awaiting your return reply.

Kind regards

PARAMJIT SINGH
MOBILE NO. [protected]

how can get the incoming and outgoing call list of last one month

i use the Airtel Prepaid card.
my number is : [protected]
Thanking You

Respected Sir/Mam

how can get the incoming and outgoing call list of last three months???

i use the Airtel Prepaid card.
my number is : [protected]
Thanking You

AirTel — failure of incoming and outgoing calls

I m a user of airtel since last 3 years. my sim no is [protected](prepaid). from last 3-4 days i m unable to make or receive any call. I can't even contact to customer care no. validity of my sim will finished on march. so pls take some action immediatly as soon as possible.

Respected sir/mam

how can get the incoming and outgoing call list of last two month???


i used the Airtel prepaaid card
my no. is [protected]
Thanking you

Respected sir/mam

how can get the incoming and outgoing call list of last two month???


i used the Airtel prepaaid card
my no. is [protected]
Thanking you

AirTel — To know the list of incoming and outgoing calls

Good evening sir,

Please send me list of all out going and incoming calls of my cell No [protected] as required me.

Thanking you in advance for the same.

As ever

Manisha

AirTel — i want incoming & outgoing calls list

DER SIR i want incoming & outgoing calls list Plese tell me how can saw the internet, give me full details,

Respected Sir/Mam

how can get the incoming and outgoing call list of last two months???

i use the Airtel Prepaid card.
my number is : [protected]Thanking You

Respected sir
I want to know incoming and outgoing call lists of last one month.My prepaid number is [protected]
yours faithfully

Respected Sir/Mam

how can get the incoming and outgoing call list of last three months???

i use the Airtel Prepaid card.
my number is : [protected]
Thanking You

how can get the incoming and outgoing call list of last month???

i use the Airtel Prepaid card.
my number is : [protected]

Thanking You

N.R.Latha

i want 2 know my calllist of this month .My no---[protected]

to, respected sir
i have a airtel prepaid connection...i want the call list of out going and incoming calls 4 d last 2-3 months means the details 4 octomber, november and december...if it possible please male me the list on my id...[protected]@yahoo.co.in ...please and hope 4 ur positive reply again my complain...thanks 4 d co-opreation...please male me as fast as possible...my number is [protected]

please 1 manth call list give me

how can get the incoming and outgoing call list of last month???

i use the Airtel Prepaid card.
my number is : [protected]

airtell prepard card — no outgoing call

i have airtel prepaid sim this is my no [protected] this sim was not working last 4 days plz find this problams

My problem is outgoing call not working

i have already submitted my id proof and photo and i have 9 rs. call alredy dialed so why r u stopped my out going.
pls. co-operate.


thanking you sir

I missed my sim card, i need the incomming and outgoing call list from past 2 months, how can i get the details, plz help me,

now i have new prepaid airtel sim card but my old prepaid sim missed i need in comming out gooing list my old number is [protected] ineed 125 days list plz help me airtel thank u airtel

I HAD A AIRTEL PREPAID PHONE.BUT NOW IT WAS LOST IT .I WANT TO OUTGOING CALL LIST AS SOON AS POSSIBLE.

my mobile number is [protected]. i request to give me the out going calls list on 19 jan 2009 to 1 march2009 .