[Resolved]  Airtel Prepaid — Deduction o[censored]nwanted money from airtel Prepaid account

AirTel — Unwanted messages and deductions

Dear Sir,

This is to inform u that for last around 5 months i am facing problem from airtel service which is deducting 3 Rs. everyday by sending unwanted messages three times in a day on my mobile number
[protected](Prepaid connection).i have requested numerous times at customer care and they just give false assuarances but it is of no use because the problem is not yet rectified and sms keeps on coming from 64611001 and they deduct Rs.1/- each time ie three times in a day.
I am fed up By Airtel and will be forced to write to the chairman if the problem is not solved within 24 hours.You are also advised to refund the entire amount which is being deducted by u.


Thanx
Suresh Chand Gupta
Prepaid Mobile no.[protected]
Meerut

AirTel — Un wanted deduction from account

Sir/Madam,
My Airtel Mobile No- [protected],
I never asked for any Poly Pack Tone up to the best of my knowledge till date, But Polytone charged for renewal are continued every month from last 3 months. though I sent this massage to Airtel service on 25 july, also contacted customer care executives, till date I could not get satisfactory reply.Whenever I recharged my mobile account, automatically Rs 50/-, 25/-, 25/- deducted & find msg Polypack tone renewed successfully.

AirTel — Unwanted deductions from account

Dear Sir
I am using prepaid card no [protected] from last four years. But still I am not satisfied your service. Every time, almost in every month deductions takes place from my account for the service which i haven't activated. Answers from the customer care are that service can't be star automatically and so u has to bear the charge. But for how many times i used to. Is there any ghost in your system who starts and stop the services. Stop playing these funny games with the customers.
Today (29.05.10) automatically (50+7)=57 Rs has been deducted from my account for downloading content from website as told by customer care ex (Smita)(Rf NO [protected]), which i didn't download. Already i am using internet service (98Rs) in which upto 2 Gb downloading is free and still 1700 mb is left in my account, then why and for what i am being charged. Now i am totally frustrated & harassed by the airtel services. Now I am thinking over disconnecting this prepaid service.
Hoping favorable action will be taken and money will be refunded.
Thanking you.

Prashant Warudkar
Mob.No.[protected]

cc: Nodal Officer
Consumer forum

Airtel — UNWANTED MESSAGES AND DEDUCTIONS FROM THE ACCOUNT

Dear sir,

I'm having AIRTEL sim and bought it two years before. My airtel number is [protected]. Airtel has automatically activated few applications and regularly deducting the amount daily...I have contacted the customer care more than 10 times to ask for deactivating the applications. Again they will activate the applications automatically. They are sending unwanted messages to my phone number even though i have applied for DND option. So kindly look into seriously.


regards
KARTHIK.T

Necessary action to be taken against defaulters.

Consumer Court should take necessary action.

hi
yesterdy i got a message that 18 rupee has been deducted from your account for downloading "border war enemy".
but i did downloded it even i dont knoe where this lik was there .
so i request you to reimburse the amount to my airtel no ...[protected] (chennai region ) soon.
becuse this is keep on happening since i bought the sim and every time i called customer care but they do not provide proper solution. is this airtel service all about