[Resolved] Airtel Prepaid — Activate unwanted services without my information

r.joginder

from Gurugram, Haryana

Address:

Gurgaon, Haryana

Hello,

I am using a Airtel Prepaid No. [protected]. A service name MO like activated on this no before some days ago without my information. I received two SMS back to back from AIRTEL on date 6/1/2012 (You have been renewed for Symbian Application subscription service from Airtel. You have been charged Rs. 5.0).
I just called to Airtel customer care for asking about this and also request to remove this service from my No. They give me an request reference no CBDM[protected] and said services has been removed.

Next day date 7/1/2011 again i received same SMS from Airtel (You have been renewed for Symbian Application subscription service from Airtel. You have been charged Rs. 5.0).

I again called to Airtel customer care for asking about this, they said services is still running on my No. They give me another request reference no ROVAD[protected] and said services will be remove.

I am very much seek you AIRTEL guys. Please removed this service ASAP.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Madan Gupta

from Chennai, Tamil Nadu

Airtel - Mobile — Activate and Renewed the Services without my information

Dear Sir,

Your company activate and renew the KKM Service without my information on my monile No. [protected].
Today, on 11/05/2011 you also renewed the the KKM service.
I not need this service. Please Refund the amount of Rs. 10/-
in my mobile balance and STOP this KKM Service immediately.

Madan Gupta
(M) [protected]

r.joginder

from Gurugram, Haryana

Still 5 days has been gone but this services is activate on my no. Daily Rs. 10 debit from my mobile no. Every time when i called to customer care they give me new request reference no. I have 4 request reference no.

CBDM[protected]
ROVAD[protected]
ROVAD[protected]
ROVAD[protected]

What are u doing Airtel Guys. I[censored] are not able to handle just stop your prepaid mobile service...

r.joginder

from Gurugram, Haryana

Hello Rakesh Ranga,

Still services is activate on my no. Daily Rs. 10 debit from my mobile no.

Now i have 7 request reference no.

CBDM[protected]
ROVAD[protected]
ROVAD[protected]
ROVAD[protected]
ROVAD[protected]
CSBWC[protected]
CBDOV[protected]

I am very much seek you AIRTEL guys. Please removed this service ASAP. I[censored] are not able to deactivate this services just port my no to another telecommunication company like reliance, Idea etc...

r.joginder

from Gurugram, Haryana

Hello Rakesh Ranga,

There are so many days are gone but still "Big Fat Free" Service activate on my mobile no. [protected]. So many complain has been registered by you but result is ZERO. Daily Balance is being debit from my mobile no. Please give me any solution ASAP. Don't force me to apply this Case to Consumer Form or To Port My no to Another Company.