[Resolved] Airtel Prepaid — MNP sim Not working after porting | |||
Sir: My mobile number [protected] which is in Idea network is applied by me for porting to airtel on[protected], they give a sim which they say that it is TN HLR1 sim, because this number is ported back again to Airtel( before Idea it is Airtel sim), after five days I received a SMS that the porting request is accepted by donor and number will be ported on[protected], ya at that day the idea sim get deactivated and airtel sim shows network, I was asked already to dial 123 and to select language to activate the sim, when I try to do this the IVR guided me to enter your airtel prepaid number, when Input my number, it says that it is not valid airtel number, I tried several times but all in vain, I contacted the customer care for about 20 times on[protected] and 5 times on[protected], but my sim is not activated, ie I dint receive or not able to do outgoing calls, but I receive some messages, The customer care officials just say something but din't say any valid solution, I contacted the Airtel official too, all saying same thing it will be activated after selecting language and they also guided me to recharge various recharges like 33,35,70 or 48 when I called them but none of the recharges are succesful, this is not only my personal number but also official number, I missed many important calls and also I am very much frustrated because of this, I want the full details of the Customer care officials and their higher officials and also the details of showroom officials their manager and all, I want to lodge a complaint in consumer court against all of them for their careless attitude and for frustration caused by them and loss of Important calls. I din't see such a useless network before, their aim is only money and not customer satisfaction Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
Airtel — Phone not working after MNP
Hello,I had ported my number into Airtel about a month ago. Since then, my phone kept getting disconnected every 3-4 days. I have visited the customer service center 8 times. I have submitted documents twice. About 10 days ago I was given a replacement SIM card which has still not started working. I added funds to the SIM card but it still says I dont have enough balance to make calls.
The customer service center people tell me that they have done everything from their side. I emailed [protected]@in.airtel.com, and they said it was because they have not received my forms. They asked me to contact the Nodal Officer if my problems are still not resolved.
The current status is - my number is not working. It is very strange that Airtel would trouble customers who are porting IN to the service.
What will happen if my UPC expires and my mobile number is not yet ported?
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Airtel Prepaid — not allowing for portability to idea
hello sir.my name is nitesh saini..
i send a message for number portability but u did not send me any MNP code,so please send me that
code on my number [protected]