Airtel Complaints & Reviews

yes it is wrong deduction

Airtel-Prepaid — unregistered sim

sir
i got a prepaid, no [protected]with in one month.i has another connection.this is for duel sim function.i have unable to get mobile.if i got mobile, airtel has seen unregisterd sim.please activate the conection for activate gprs.in future dual sim is common.monopoly did not success.

Airtel/Prepaid sim — Prepaid customer service are worse

I am a very old customer of Airtel.I have a prepaid number of airtel.Now i have lost my cell phone and I have been calling for last one day on Airtel customer care number but nobody is there to picj the call.When finally someone picks the call, they say that its postpaid customer care number and i have to go to prepaid customer care number.

And the worse is that there is no customer care option when you dial 121 from prepaid sim.They don't provide prepaid members the facility to talk to customer care executives.

I have never seen such worse customer care services in my life.Airtel is a fraud company.They only believe in selling their product but not in providing services to their customers.

Prepaid Sims — Unregistered number

Dear Sir/Madam

I did not use my Sim card as I was overseas for 1 year. Please if you can register my sim card.

I forgot my mobile number too. I registered it in Mumbai.

Please if you like you can contact me at

Hotel Laksh,
Anand, Gujarat.
Room: 206
Ph: +[protected]
+[protected]

Thank you
With Regards
Kalpen Tripathi

AIRTEL PREPAID LIFETIME — blocking of Sim without Intimation

My Self Rakesh Kumar my Phone no [protected] sim card have been blocked without any Intimation and customer care have also not any proper answer and i am a civil engineer i am suffering very much as my contact no... that have closed given to my most of customers and i was a 6 year old customer of airtel as services of this company is not up to mark this is very shame shame for such a big company name
Naam Baree or Darshan Chootteee...

I am a very old customer of Airtel.I have a prepaid number of airtel i have activated the missed call alerts now it is not active when my mobile is switch off reply with switch off i can not contact with your customer care officer last 10 days. what i do i have so many problems in my officially. And the worse is that there is no customer care option when you dial 121 from prepaid sim.They don't provide prepaid members the facility to talk to customer care executives.

I have never seen such worse customer care services in my life.Airtel is a fraud company.They only believe in selling their product but not in providing services to their customers.
Read comments
pls contact immediatly for today. otherwise i change my card in vodafone
Regards
A.Kanthan
[protected]

hello Mr Rakesh Ranga
there has been no progress in the case.
let me know how am i supposed to get back my number?
atul

Airtel — cheating bills

i was alloted a number [protected].i feel it disgusting to use this airtel service
iam getting a regular false bills from the past three months regarding "airtel live music on demand" ,without my subscription to it.
to prove it ,i was using nokia 1100 model phone which is not compatible to it .i have complained many times for which i was given a waiver of 60 rs on jan 2nd. again the same problem is repeated and i was charged 30 rs unnecessarily for which there was no reply for my questions raised at 121
ihope to reply as soon as possible and grant 30rs waiver

I AM CANCEL MY NUMBER AND THEY CONFIRMED AND NOT CANCELLED MY NUMBER AFTER CONFIRM PLEASE HELP ME

GUYS VISIT OFFICES IN THE NAME OF EXECUTIVES AND CHEAT US. THEY COME EITHER AS AIRTEL EXECUTIVE TAKE MONEY FOR ACTIVATION AND NEVER TURN UP.PLS NOTE THIS. I GOT CHEATED FOR RUPEES 400. BY A PERSON NAMED KARTHAR HAVING AIRTEL NO [protected]. SAYS HE IS AN AIRTEL EXECUTIVE. HOPE HE MIGHT HAVE CHEATED MANY CLIENTS LIKE THIS.

PLS NOTE KARTHARS NO AS [protected]. WHO HAS CHEATED ME AS AIRTEL EXECUTIVE. EARLY MENTIONED NO WAS MINE ie [protected].

Sir,
The AIRTEL company had cheated me by giving one type of assurance at the time of buying the airtel bundle phone, but now the assurance is neglected. Here dont spend ur money with airtell
in Tamilnadu.

Sir, My mobile no. [protected] an Airtel prepaid connection.
Many a times my balance gets automatically deducted and while talking to the customer service I get response like I had requested for a particular services (VAS) or for caller tunes etc which infact I had not. After lot of arguments with the customer care executive they refund my deducted amount. But this kind of activity is regualarly noticed. Yesterday again they deducted my balance saying that I had used Internet from my mobile which I had never tried and after complaining to the customer services the response they had given to me was now you will not get your money refund go and complaint where ever you want.
Airtel has found a very cheap way to make money, They might be making money cheating their customer but really degrading their name in the industry.
Viewers never go for AIRTEL Services. They are big cheat.

Dear sir,



well i am your old airtel costumer of panipat but still i am facing problem from airtel and even your officers for costumer care is not solving my problem



i have no [protected] which is 3 or 4 year old number and last month your airtel costumer care officers has been activated some NOP servicesin my this number without getting any request message from my side and after 15 days they deducted 70 /- Rs from my account that time my sister has calleed and request for deaactivation and refund of my balanace but they refused and even my father has tried no action has been taken



well yesterday it again happened and when i tried to call your costumer care first time they assured me that i will get my balance refund in 4 hours but after 4 hours when i called SOME OFFICER named mr Neeraj refused me directly and when i said i will take action they talk rudely



This is not a case of 140 Rs but what services you all providing your officers in costumer care dont know how to talk and this is completely cheating with costumers that in end we are only the suferers



I HOPE YOU WILL SEE THIS CASE AND TAKE APROPIATE ACTION OTHERWISE IT WILL MAKE ME FORCE TO TAKE FURTHER ACTION

Under my company, I have 5 connections from Airtel. Due to some wrong information provided by the airtel agencies to airtel, Airtel has generated the wrong bills. I paid according to proper amount but 1 of my phone got disconnected by Airtel. Also on my personal number outgoing to customer care barred by them. I have sent many emails to different rank people. Have spoke to customer care many times but no body is bothered. I am feeling cheated with a bunch of people in Airtel.

Sudhir Goyal

REPECTED|MADAM,
This is regarding extremely poor sevices provided by AIRTEL.customer care executives.I went at thier company showroom in Mayur Vihar phase 1 New D elhi to gather info about validity and top up schemes.The customer care executive didnot give me details about all offers and overcharged me by 100 rs. I believed what she told me and got my mom's number [protected] rechargedby rs 295 to get a lifetime validity offer on 14-07-08. later i got a msg from airtel saying that the same offer was available at rs 196 till 15-07-08. I got back to her to enquire about this...and this ridiculous female tells me that I should have told her about the offer...i mean how rubbish is that ??was it me to tell what schemes company is offering??
I dont care about the money...but i am feeling cheated and humiliated.This is a BIG LET DOWN on part of AIRTEL...really hopeless incident...ALL POOR AIRTEL CUSTOMERS PLZ STAY ALERT FROM BEING DUPED BY THESE PATHETIC SO CALLED CUSTOMER CARE ""

hi,

hi every body airtel is cheating me that they disconected the broad band connection which
is bill paid by three month back and they are
still giving the report as wrong.

Help me somebody to book the case in consumer court

Thanking you
Nithyanand

Sir, i recharged with 97 bosster pack on 18 th september. But the airtel persons are saying that i have recharged with 55 rupees booster. They are completely cheating me. Plz get me a justice.

I've a airtel pospaid connection since 2 yrs.My number is [protected].I'm complained to airtel customer care more than 200 times.My recent complain id 26826089, 26840287.This complain launch before one month.Till now not solved.
Problem: I'm using GPRS from N70 handset.Which is EDGE enable.My download and upload speed below 2 kpbs.This problem continued from last 6 months.
Great cheating company give me false oath.They did not keep their own word.
I ask Airtel can give me all compensation those days?

Really Airtel is INDIA LARGEST CHEATING COMPANY.Same problem same feedback.

Airtel is now goes to hell in west Bengal.I dislike this service.I hate Airtel.

ya i totally agree...
NEVER use AIRTEL services..
the same problem happend to me in airtel Postpaid...
i got my GRPs de activated..n still it happend...n i went at fired the guys at the airtel lobby...after soo much of fighting dey gave me a refund...
what a waste of time Airtel is ...stupid service.!

Airtel is the biggest cheater of all...today i got a sms from airtel that hello tune service is subscribed on my number although i didn't subscribe and they charged me money for a service which i didn't want and which i didnt subscribe. when i called up customer care service, the person there didnt know how to deal with the customer. Airtel charged me rs. 40 by cheating. I have been using Airtel prepaid connection since last 5 years but they've really started humiliating and harrasing their customers.

Hi,



This is to bring to ur notice that without informing me you have added Hello Tunes and deducted my balance from my a/c and kept only Rs 4.65 in my a/c . I want to ask how can you do this without informing me, u have no right to deduct or add any thing without informing me.This is not happen for the first time and neither i got good response from your customer care. Is this the facility giving to the customer.



i want to remove the Hello Tune right now and add my deduction amount you have done while starting Hello tune.

Regards,
Sanjeev Kadwadkar
Mob :- [protected]

I AM USING AIRTEL PRE-PAID SERVICES. WHAT THE COMPANY IS DOING IS, THEY ARE ACTIVATING THEIR SERVCES WITHOUT MY CONSENT AND THEY ARE DEDUCTING THE SERVICE CHARGES REGULARYLY. FIRST THE COMPANY ACTIVATED BOL-BOL SCHEME AND
STARTED DEDUCTING 15/- PER WEEK. I HAD DE-ACTIVATED THAT SCHEME. TWO MONTHS BACK. I HAD RECHARGED MY PHONE WITH 60/- AND I GOT 120/- TALK TIME. AFTER THAT THE COMPANY ACTIVATED HELLO TUNES AND DEDUCTED 60/- WITHOUT MY CONSENT.MY MOBILE NO IS [protected].
SO, I, REQUEST YOU TO TAKE-UP THE MATTER SERIOUSLY AND TAKE SUCH ACTION THAT NO COMPANY WILL DO LIKE THIS WITHOUT THE APPROVAL OF THE CUSTOMER.
THANKING YOU.

piz

i had bought a sim card from airtel they gave me a ten digit fancy number then only i accept to buy that airtel postpaid connection. they asked me to pay Rs.300/- for new connection and i paid it, they were finished all formalities and they gave me that sim card what they assured(fancy number). the next day they told me that, the number was released to others so i give you other number. and i accept those request but still they are not change the number and they not give me any response for that, this is very bad process

hi..ds is payal from jalandhar.m using airtel connection past 6-7 yrs.in my postpaid number gprs 299 plan is activated, from past 5 months .i have been charged rs1500 .i had nvr asked for ds service, but it is activated.it is no use of mine.i called up customer care, but no response, m fed up of these kind of cheats .this was happen to me alott of tym .need a help .i want discount in my bll of rs 1500.
thanks

copy of the complaint made to airtel


TO,
The Legal & Regulatory Deptt.
Bharti Airtel Ltd.
224 Okhla Indi. Estate Ph 3
New Delhi – 110020

REF: To ur Letter dated 6th May 2009 Ref No : 13182554

Dear SIR.

I was in receipt of your above mentioned letter where in you have so kindly written in you have so kindly written your stereo-type blaa – blaa – blaa to make me understand that I owe you an amount of Rs 5207 on my Id . No 13182554, Tel Ph. No. [protected].
I would hereby wish to bring to your kind notice the actual antecedents of the matter and my grievance for which the said amount had been intentionally with held by me.

The facts of the unfortunate episode are as under:

That I, Mukesh Kumar Bhalla have the above connection since the last 2 year approximately under the Rs 299 plan and my payments for the bills generated on this number have never deferred.

That on the 24th - 27th of February, a kind hearted & a very caring gentleman from your respectful organization contacted me over the telephone to acknowledge me that my data usage was exceeding the free limit every time and that I should better opt for your Rs 699 plan so as to avail free data usage services on this number .

That after understanding the benefits of this plan, I decided to opt for the same and on his request agreed to the activation of the said plan.

That, when I got a confirmation from him, that the request had been forwarded for the activation of the said plan, I asked that noble soul as to when would the plan be active?

That the said gentleman told me that it would be active on the 5th of March i.e. from the date by billing cycle.

That, since 5th March, I used your data services right & left only to find out in my next bill that I had been billed for Rs 5207 as date usage charges and simultaneously Rs. 700 as date usage charges in the next bill, an amount totaling to Rs 3900 respectively, for which I registered my concern two times and finally withheld my payment.

That then started your process of firstly, disconnecting my no. and then gentleman and ladies form all odds in your organization trying to resolve the matter and make me pay the bills.

That finally a sweet gentlemen by the name of vishal mittal posing to be from your organization walked up to my office with a letter in his hand saying that I was given a discount of 50% on my bills which were Rs. 5700/- at that time, as a trial to resolve my matter and to maintain a relationship.

That, and if at all you people agreed to your mistake and discounted my bill, then it shows that this may not have been done for the first bill and if these kind of mistakes are committed very often in your accounting solutions, then it means that it is a fraudulent practice.

That, I would wish to advice you that a fraudulent practice is a malafide intention punishable under IPC section 420 and not a valued customer whom you write to, the that you have written to me.

Nevertheless I paid a sum of rs .2870 to shri vishal mittal vide receipt no.1877305 dt: 15/05/09 who was also carrying a letter dt: 15/05/09 ref no. may’09 / haresh anand /vs/187 who corrected the matter of the letter and said that the connection would be activated the same day.

The need to correct the letter arose when the matter said that it was full & final payment to close the connection whereas I wanted to continue with the connection.
Now my office accepted the corrected letter because he requested me that he would have to travel all the way back to okhla and in any case the phone would just be active and all this would be a wage exercise.

He also collected an amount of rs 500/ in cash from my office as he said that it is to be submitted in cash for my request to shift the connection to another address (8a/20 wea, karol bagh, new delhi 110005.)so that it could be done instantly, for which he did not issue a receipt as it was supposed to be issued by some other dept.

NOTHING HAPPENED AFTER THAT TILL DATE.

I tried to inquire about mr. vishal mittal who never came on line after collecting the money and is not from airtel.
HE REPRESENTS SOME V.S. ASSOCIATES, A198 JEEVAN NAGAR, ASHRAM NEW DELHI -110048
It latter came to my knowledge that it was some mr rajender (his associate)who corrected the letter as I was not physically present at my office when he collected the money.

IREGISTERED MY CONCERN NOD : 19910302 IN THIS REGARD WITH THE HELPLINE BUT AGAIN THE SAME THING, NOTHING HAPPENED AFTER THAT TILL DATE.

Therefore, I hear by request you to kindly look into the matter and activate my phone at the earliest, failing which I would have no other option left but to approach the TRAI & the consumer disputes redressal forum for justice, mental agony defamation and claim the losses from you occurred due to the negligence of yr people and disconnection of my telephone line.



Its Mukes Kumar Bhalla
13/23, 1st fl., west Patel Nagar
New Delhi - 110008
Mob no:[protected]

Yes:)
Airtel is now great cheater...lack of knowledge their.
most 3rd class service all over. I hate Airtel.

Hello this is shahid khan i am using a airtel number from last 3 month's, after activating my GPRS 25 rupees unlimited pack, I found the airltel company is a cheater and a fraud, The company debit rupees 25 daily from my account but after charging rupees 25 for my unlimited GPRS pack they also charge me 30paise for per 50kb, i have complaint 10 time in airtel gallary but the only answer is we can't help you sorry sir. I have called airtel costumer care minimum 50 times and given complaint but all the time answer is that the problem will solve in 4hours. I have been charged 300 to 400 from last 11/06/2009 till now and now i am fedup from all this if any one can help out.


My e-mail address is:- [protected]@yahoo.com

Cheaters & Fraud

It is very sad to write complain against company like Airtel. Last Saturday on 13th one executive Mr Karan Kapoor pune([protected]) visited my home with new Postpaid offer. They have taken 530 Rs in advance and given a SIM(sim nuber[protected]/imsi [protected]). He has confirmed that number will be activated in 48Hr. Since Monday I am daily following with the executive and he is giving me false commitment every time. After several follow-up I asked for my money back. again he has given me false commitment and since today evening he is not receiving my phone.

I am already having one number of Airtel and Airtel digital TV at my home and having faith in company. Please arrange activate my SIM or back the money otherwise I have no choice other than complain in consumer forum or in media.

Thanks & Regards,

Amit Verma [protected]

dear sir,
my no. [protected]
i am got message 5 times that's charges is 5
the message is"Thanks for using (subscription, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs 5. Enjoy http://m.igfun.com"
this message coming from 64611010
so please deactivate it immediately.
thank you please do fast.
and refund my money !

thank you,

Regarding Mobile No [protected]

This is to bring to your kind notice that Airtel which professes to be the Best Service Providers in the Country are actually the biggest cheaters in the country...to prove this again please see mail forwarded mail below dated 2nd August and special attn to highlighted matter too..

Again to top there continous efforts in cheating us, Airtel has gone and Debarred outgoing calls on the Mentioned Number from 20th August inspite of having told them hundreds of times that the amount of Rs 10000/- they claim unpaid is already paid and mail to the same has been sent to them and the same has been referred to them too. I have tried to convince them that the Payment has been made at thier Airtel Gallery in Santacruz and the Bill Number too has been forwarded yet these people just dont wish to see reason and have asked me to go thier gallery at Santacruz. Is it not the duty of Airtel to confirm details at thier self appointed galleries and do they have a right to harass us so.

Again to day i have been to thier relationshiop centre at Santacruz and spoken to the Supervsior Sunil there and he called up some Number from the Hotline 888 and Spoke to Ashok who after some deliberations with Sunil finally Agreed that then payment has been recd and the Outgoing would be activated in the next 4 Hrs. This was confirmed by Mr Sunil too. After this between 3:30and 4:00 I have spoken to Anjali and Bakan and Tanveer and Adam and to each of them i explained my predicament and these people said the matter would be rectified shortly and the outgoing activated.

Its now nearly 4 hrs since my last discussion but these poeple at Airtel are thick Skinned and Deliberately out to cheat us common men. Thier best way to harass us is to keep sending us to this and that galleries and refuse to listen to reason. In this case i request your immediate your attn and demand harshest penalty for the Company and Demand Immediate Cancellation of My Money Rs 10500/- and Rs 1 Lac in Penalty for Causing Loss of Goodwill and Mental Agony. Dear Sir Pls take this on priority and take strict action against them for default in services.

I shall also exercise my rights to bring the matter to the Notice of the General Media through Mass media and all other available channels of communication . Copy fo the Mails sent to MIdday and Other Newspaper and Tv Channels for highlighting the inefficiency and deliberate harassment to end consumers.

Also am willing to donate a few rupees in charity to Airtel if they are cash strapped but please ask them not to cheat us common men who pay from thier hard earned money and not by cheating people like us.

From: anil panday <[protected]@gmail.com>
Date: Sun, Aug 2, 2009 at 2:37 PM
Subject: Mobile No [protected]
To: [protected]@airtelindia.com, "trai.mn" <trai.[protected]@gmail.com>
Cc: [protected]@aajtak.com, [protected]@cv.tv, [protected]@citynews.com



Dear Sir / Madam

This is to bring to your kind and urgent notice that services of Airtel are getting worse day by day and taking customers for a ride .
Inspite of repeated complaints and reminders the people at airtel seem least bothered about taking notice of regular complaints and instead choose to ignore them as per thier convenience .

I had requested a change in bill plan somewhere around 5th of July to DAP400 and they said they would do the needful from the coming bill cycle of 26th July onwards. Again i tried to contact them but they said there was some problems with them and they were undergoing maintainence till few days . Again on 14th July when i called and requested for the same, the concerned executive informed me that the request was taken and the needful would be done from the 27th of July as per the billiing cycle . I had got the reference number[protected]
for the same .

Now yesterday when i called to confirm Shweta the executive told me that they were sorry but no such request is thier with them. This is very disgusting and totally unreliable . This is taking us for granted and i strongly suggest they stop making claims of being the best provider in the country. If i were to be asked Airtle is one of the worst service providers in the country lately and they can only get worse.

Another instance is recently i purchased a new premium connection of Airtel ([protected]) from their galley at Santacruz on 02/07/09 and paid Rs10000/- as premium number via my credit card and have recd bill NO 276858 for the same. But i was shocked to receive the bill for the same amounting to Rs10000/- plus which is really shocking and when i call the customer care they say go to the ARC at santacruz and check out the problem with them. If this is not unprofessional and actually trying to cheat then what it is. If i had paid cash and lost my BILL ETC i am sure these cheaters would definitley not accept anything.

There are many more instances for which i dont have time to explain as they can actually see form their log about my complaints. I wish to inform the concerned authorities at AIrtel that i shall be taking this matter to the media with all proof and the mailers sent to them over the last few months and also i shall explore legal action against these company AIRTEL which is out and out trying to cheat the customers.

I would like to say i have three Numbers of AIRTEL namely [protected], [protected] and [protected]

This mailer is specifically for the company and the Authorities at TRAI .Hard copy fo the same being sent o the dept of Telecommunications for further Action anad consumer courts and all blogs avaialble on the inernet .

I really feel that Airtel shoukld be banned immediatley from proclaiming to be the best service providers in the country . They suck like anything and should be treated worse than dogs. I wish they were banned from providing services anymore and would like to know if there is any legal provision to take them to court for cheating deliberately.

TOOK FULL PAYMENT & DISCONNECTED MY CELL PERMANTLY. I FEEL CHEATED , PLEASE HELP
MY NO [protected]

mader hodo tumre ma ko hodu

i havent activated any sub packs from airtel but i frequently get charged rs.10 saying that"you have been renewed for cricket subscription pack from airtel" from the no.54321

i had been told by the local dealer " for Rs. 49 recharge 100 SMS-s which include local and national SMS-s for 30 days". after i was recharged by Rs. 49/- i was sent only 24 SMS-s which include local and national SMS-s and after that they started charging for my SMS. then i want to speak with the airtel customer care executives there is no response. i have been frustrated by the service of airtel.

I activated international roaming on my airtel sim before flying to Mauritius.While activating the international roaming facility, I requested them to provide me the billing rates for Mauritius. I have advised to visit the airtel website for the same.
While I checked the rates : Call back to India using Emtel (Local Network - Mauritius) was at Rs 34.49/34.99 per minute.With these rates in mind, I made few calls to India. On the second day of my arrival, I received an sms saying the outstanding was Rs 18000 plus. I was shocked and when I went through my mobile log..the billed amount and usage didnt add up. On my return to India, I requested
Airtel to provide me the details, which they immediately denied. I was asked to wait till the billing cycle would be over...which was 27 days away..However they wanted me to pay Rs 18000 immediately ..without providing me the details of my usage...2 days later my outgoing was barred and few days later the connection was suspended..without any prior intimation....all this happen while the monthly bill was yet to be generated and I had paid all my previous bill...Finally when I received the bill, I was shocked to seethe per minute charges applied were close to Rs 115 against the Rs 34.49 displayed on the website...Airtel cheated me....I immediately wrote to airtel to explain and they have been sleeping over the matter ever since....Its been 15 days and no response and now I am constantly being harrased by Airtel's Collection agents to pay the outstanding amount..

I activated international roaming on my airtel sim before flying to Mauritius.While activating the international roaming facility, I requested them to provide me the billing rates for Mauritius. I have advised to visit the airtel website for the same.
While I checked the rates : Call back to India using Emtel (Local Network - Mauritius) was at Rs 34.49/34.99 per minute.With these rates in mind, I made few calls to India. On the second day of my arrival, I received an sms saying the outstanding was Rs 18000 plus. I was shocked and when I went through my mobile log..the billed amount and usage didnt add up. On my return to India, I requested
Airtel to provide me the details, which they immediately denied. I was asked to wait till the billing cycle would be over...which was 27 days away..However they wanted me to pay Rs 18000 immediately ..without providing me the details of my usage...2 days later my outgoing was barred and few days later the connection was suspended..without any prior intimation....all this happen while the monthly bill was yet to be generated and I had paid all my previous bill...Finally when I received the bill, I was shocked to seethe per minute charges applied were close to Rs 115 against the Rs 34.49 displayed on the website...Airtel cheated me....I immediately wrote to airtel to explain and they have been sleeping over the matter ever since....Its been 15 days and no response and now I am constantly being harrased by Airtel's Collection agents to pay the outstanding amount..

AIRTEL is cheating customers so badly.
On my visit to India I realized that Airtel is lying to their customers on 121 and especially at their retail outlets. They promise something else and give you something else. Customer has no proof of what they were promised.

I wonder that if they cheat educated people so easily then what would they do with illiterate people of India.

since the last three days some guy named harman d. had been calling me regarding airtel dth service
he called today and asked me to make payment online before 3.00 pm to avail 100 rs discount per connection so i made him a payment of 3540/- rs through creditcard. he had promised me that the company person will call around 4 .00 to 5.00 and u will get the connection installed today by 7.00 pm but nobody from the co. called and he is just not picking my call the no. is [protected] he works for |Vriti Infocom Pvt. Ltd.
B-75, Sector 63, Noida - 201301
Ph: +[protected] Ext-7605
Fax:[protected]
E-mail:harman.[protected]@vriti-interactive.com
now i called from a different no. and he is just not talking after recieving my calls so i would request all the people around to beware of such calls and do not blindly believe on what u hear from them as they can even go down to any level for money

airtel is charging for calling customer care number.. and they are taking much time in giving details during a call,as they say server is slow.. so i m charged too much..

since the last three days some guy named harman d. had been calling me regarding airtel dth service
he called today and asked me to make payment online before 3.00 pm to avail 100 rs discount per connection so i made him a payment of 1650/- rs through creditcard. he had promised me that the company person will call around 4 .00 to 5.00 and u will get the connection installed today by 7.00 pm but nobody from the co. called and he is just not picking my call the no. is [protected] he works for |Vriti Infocom Pvt. Ltd.
B-75, Sector 63, Noida - 201301
Ph: +[protected] Ext-7605
Fax:[protected]
E-mail:harman.[protected]@vriti-interactive.com
now i called from a different no. and he is just not talking after recieving my calls so i would request all the people around to beware of such calls and do not blindly believe on what u hear from them as they can even go down to any level for money.
as i have the same issue, i copied the same matter, just amount is changed.

HI Guys its happened to me also, i was looted with 1650/-
Now he is not picking the call, after that only i got doubt and searched in google, then only i came to know that this fellow is a big cheater.
Please be aware of such cheaters

worst thing i forgot to tell is : i have entered into airtel dish website and entered my mobile number and email id, on the same day he contacted me on my email id and mobile, the only doubt i have is how he got my information which i entered in airtel website, is he linked with any employee of Airtel DTH?

Simple they have tie up with the backend team to generate report of who all have entered query and they call... you think corruption is only in Govt office?

Dear Sir,

My Airtel Mobile Number is [protected]
For Reduction in call rate I did an Easy Recharge of Rs.29 As per the instruction of Airtel costomer care exicutive.The service validity is One year.But the survice was available only for the first two days.
I had informed to the costomer care meny times.But they are cheated me .I did not get Any response.And ma problem is Still there.Every day i called to costomer care but the only benifit is my time wasting.
I kindly request you to bring in a solution To my trouble.

My mobile no. [protected]. I got it recharged on[protected] at 08:42 PM for Rs 50 getting talk time Rs 42.3 vide Trans ID[protected]. Without any use, I suddenly noticed on 20th April 2010 that balance is Rs.9.
I immediately tried to find out the reason, and found through a message received 17:44:04 on[protected] from sender ( no name) 54321 saying that - " you have been renewed for comics subscription service from airtel. you have been charged Rs. 30............... ". I was surprised since I never requested for this service nor any body from airtel never-ever took my consent for this service. I contacted customer service at 121 and brought this cheating to their knowledge on 21st April 2010. I got a confirmation on my cell at 11:29:56 on[protected] that " your service has been deactivated successfully ...". I was told on 20th April itself by the customer care that I wll receive a message at 3PM, but unfortunately that 3PM never happened till 24th April 6:16PM, DESPITE subsequent reminders also on daily basis. In response to my reminder, I was adviced through a message on[protected] at 19:43:18 that my request reference no.is [protected].

Please note that airtel has caused me a lot of harassment and till this moment I have not been credited back with the amount unduly and unauthorisedly charged. PLEASE ENSURE THAT MY ACCOUNT IS CREDITED FORTHWITH WITH THE DEDUCTED MONEY, AND DISCONTINUE THIS PRACTICE OF CHEATING.



M.M. GULATI
Ex-Executive Director, NTPC

I have Airtel prepaid card and wanted to recharge I received SMS from Airtel use RC 175 and get full talktime of Rs 175 free but on recharge of Rs 175 I got talk time of Rs 156.66.

I feel they are cheating with sending wrong advertisement. They should be penalised.

I recieved an sms stating 'thank you for downloading value+pack from airtel live which I hav'nt done and 15Rs was cut from my phone yesterday.Same thing happened today also.Please do something about this blatant theiving
.

I got one SMS from Airtel in that they told that recharge your mobile with recharge coupon RS. 20.00 and get 2000 SMS free for one month validity. I recharged my mobile with recharge coupon Rs. 20.00 and i started sending sms and after sending some SMS i checked my main account balance , i was in socked they deduct Rs.1.00 per SMS after that i called to Customer care center ,they told that it was for voice SMS it was not for text SMS(But in SMS this was not mentioned), i complained about it to customer care but they did not take any action about it.

I was forced or obligated to use/have a roaming services without my approval.I think I have the Right to decide what I want and what I don't want since it is me who is to pay the money.I don't want them to simply take away my Accounts through their offering services and I have the perception that these are all nothing but a deception by using an deceptive advertisement by which they tried to hide their Hoax and I don't want that to happen to everybody who don't know about these money fraud

my name amrut vamsi bethapudi.. recently i bought nokia c3 mobile. there is a sticker on my phone box says as ' get airtel internet free for 6 moths as 2gb per month,, offer valid for per handset per sim card' then i bought a new airtel sim and inserted.. but i couldnt get any offer. then i called airtel customer care and they replied to me that they dont have any information on that.. then i checked airtel official website (http://www.airtel.in/wps/wcm/connect/airtel.in/Airtel.In/Home/ForYou/Mobile/Pre...⇄ atlast one guy from airtel called me from [protected] and told me to dial *567*14#.. after i dialed to that number.. i was charged 98 rupees for 1 month gprs.. when i called back airtel customer care they are not giving any information and they simply cut the call
my phone imei no :[protected]
my airtel number is : [protected]
plks can some one help me on this??
my email id is [protected]@gmail.com

Dear Sir,
I am a airtel consumer namely Umesh N Sahu, I had applied for a Wi-Fi connection at my place in the month of August, on 12th of August though connection was given but modem was not Wi-Fi , reason was given Wi-Fi modem was not available ,they assured me that they will change it in a week time, now it has been more two months, I have been following up the same but every time they are making me fool by giving assurance that it will be changed by tomorrow , now I am fed up and undergoing frustration, pleases sort out the problem and help me out.
Regards
Umesh N Sahu
[protected]
[protected]
*Person who is making me fool is Mr.Naresh Khandelwal his contact no. is [protected]

mere balance se 40 aur 50 rupees kata gaya curtmber care ka attidude es per kharaab raha. Kya karu ?

PLEASE D ACTIVATE AND UNSUBSCRIBE THE WAP FACILITY FROM MY NUMBER WHICH IS [protected] URGENTLY, IHAVE BEEN PANELTIZED RS. 20 AND THAT IS VERY BAD

A True case of Cheating and empotional harrasment by Airtel DTH People...I purchased a Samsung LCD on Diwali i-e 4th November 2010 and as per a promotional offer i was given a Airtel DTH Activation Voucher

I called customer care on 17th December and asked to install a new connection.They asked me to first do a initial recharge of 500INR and after that the coupoun will be activated..After i recharged THE CUSTOMER CARE BLINDLY SAID THAT THE OFFER HAS EXPIRED ON 15TH DECEMBER

THEN why the hell t hey asked me to recharge with 500 if the offer had expired on 15th December.I WANT STRICT ACTION ON THESE PEOPLE ..EITHER THEY SHOULD RETURN MY MONEY OR THEY SHOULD INSTALL THE DISH WITHOUT ANY COST

Cust id# [protected]

BIBIN B
[protected]

I agree. I advise not to go for Airtel DTH. They are real cheaters! Service is really pathetic! Once you pay they forget you! Whenever you call, promptly they will send SMS saying they have registered complaints. But no one will really attend the call. So my sincere advise is not to go for Airtel DTH.

Unfortunatly, i'm also one of the Victims of these cheeters (Airtel)!
Thanks,
Ram

My Digital TV ID is [protected]

I am also victim of Airtel Digital. Really they are cheating the customers by way of joining hand with consumer products dealers.

I was also pushed a HD Airtel Digital TV on purchase of Samsung LCD at the time Diwali.
There I was asked to pay Rs.750/- as activation charge.

The moment Dish was installed, problem started, picture started getting hanged/ stilled.

I made continous complaints and every time request no. was given to me, but till date the problem has remained unsolved.

Now I am regularly being harrased by the Airtel personals as 3 months time has already lapsed in trial and they have done nothing except phone call and I am not satisfied with their service and wasted Rs.750/- for experiment/ trial of their product.

Now they want me to try further or return their box, whereas I want Rs.750/- to be refunded in liew of their box.

Cheating by Airtel
Asked:[protected] by Vinid Kumar Sharma Send email



Airtel is deducting Rs.1 daily from my prepad connection [protected] for the last 4 days withot my consent. Kindly get stopping of deduction' Refund my money Compensation of Rs.2000/- per day till now and Rs. 5000/- per day onwards if they still continuu to deducting. I am also sending a mail to Advisor TRAI. Isha

I was a regular user of the airtel mobile service provider, But I didn't get network at my home which is in city area I did the oral complain lot of time to their cutomer care service but their is no any responce from the company, so I decided to stop thier bill payment of Rs.1500/- . Now the company persons pressuring me to do the payment.The company persons also dialing the phone to my other relatives & pressuring them also to recover the payment from me. I am ready to do the payment but what about my complaint.

Airtel India — DISGUSTING SERVICE

Mobile Number : [protected]
i am frustated with Airtel Service at my area,
There is no coverage in my area,
I lodged 2 comaplints against it to customer care
but no cares about customers in Airtel,i suppose ,
I have no other option left except changing Operator,

Regards,
Prashant B
(Frustrated customer with Airtel Service)

airtel is unnecessarily getting me to subscribe to its different channels by charging me without my consent

I would like to inform you that I am a customer of your company from very long time, my mobile no. is [protected]. Today I have received a message from 543216 number. The message is "Your Airtel Friendz Chat service has been renewed. You have been charged Rs.30 for 30 days." and Rs. 30 deducted from my account. I am shoked because I will never activate this facilities, and I will never request to your customer care executive for this facilities. So how this facilities renewed to my account.

Therefor, I request you to kindly look at the mater and try to solve my problem as early as possible.

Thanks & Regards
Tarak Roy
Mobile No. [protected]

airtel comuser care are cheater when i want to port my he has give me new offer when i actived that offer is nt working so please

I applied for Airtel Broadband connection on 14th June 2011, via agent Rudra Pratap Majhi # [protected]. After neumerous followups and calls, he is saying that he wont be able to provide the connection because, my home falls beyond their official circle. (some 30 mts away). Now today is 29th June 2011. When I asked for the refund of check Rs. 500/- which was paid for installation and other charges. (for Bharti Airtel), he is saying the check is under process and would require time for it.

Any one who can help please mail me at [protected]@yahoo.co.uk

Airtel — Airtel wrong deduction of Rs 10+5+5 = 20.00

Submitted by: ARJUN THAPA
Category: Phone Company
Complaint against: Airtel
Amount loss/claim: Rs. 20
Topics: Airtel Airtel Deduction

Sir
I have airtel prepaid[protected] on 13/7/2011 & 14/07/2011 it has been wrongly deducted by rs 20.00 as it was having previously rs 1082.19 and now we have rs after asking customer care about this they have no response .
Customer care se mujhe reply mila aap 198 toll free complane number me cal kijiye or fir 198 se reply mila maine 2 local sms kiye the [protected] jo ki vodafone kolkata ka number he mujhe jankari di gaye aap ne [protected] number international number me sms kiya he jabki ye number mere client ka he or oh mere pass kolkata at howrah me hi rahte he .
Agar local sms 5 rs/ or local call rate 10/- ho tab kya ye yekin karne layek he
PLZ HELP ME

On[protected] at 07:33:11pm, i got a msg from AD-54321 that bollywoodspice got subscripted on my number and i had charged Rs. 5 for the same. Immediately I called on 198, they said its their fault and they refund the same to my account within 4hrs.

But i didnt received my refund.

I called again on 198, they apolosied for their mistake and asured me that i will surely get my balance in next 4hrs.

But i didnt received.

And now when i am calling on 198 no one is responding.

Airtel DTH — Harrasment and Cheating

Hi,

I am Rakesh ([protected]) from Bangalore with the customer Id - [protected].

I have applied for a new Airtel DTH connection online and there starts my misery. After repeatedly calling to Airtel Customer Care for one week, they failed to do the installation. They give me so many false promises which made me took leave and wait in my home for service guys to come and do the installation. Finally the reply was "WE HAVE MANY CUSTOMERS, WE ARE NOT SURE WHEN WE CAN COME AND DO INSTALLATION".

That was the last thing which I expected from a company like Airtel. I decided to go for cancellation and asked for refund. Airtel Customer care was so happy to do that and promised me the refund with in 10 days. Now it is almost one month, I have not received the money but only apologies and assurance from Airtel that I will get my money with in 10 days. Not sure when this 10th day will come.


Regards,
Rakesh

1. I Colonel N S Bhasin am a serving army officer and an airtel customer. I have been a repeated victim of their cheating ways. I have two airtel phones both in my own name ([protected] and [protected]).

2. On both these phones airtel has been automatically without any demand from my end been activating services like GYAN, JOBSEARCH and YARANA and many more. Sometimes I get to know that they have turned on some such service which I unsubscribe but even then they have already charged me for the month/ week etc.

3. Whenever I have complained to their customer service representative they say that they are helpless and can only help by disconnecting the service for the future. Today when I called them they put me through to a 'supervisor' who refunded these illegal deductions of Sep 2011 for one phone no - [protected].

4. In view of the foregoing, may I request that this matter be looked into and such unethical (cheating) must be dealt with seriously.

5. I would also appreciate if I could get a penal refund for both my phones.

Regards,

Col NS Bhasin

AIRTEL a Great Cheater — Wrong Deduction/False Subscription

False deduction for Mirchi Radio

On my Mobile No.[protected] (Pre-Paid), I had received a call from Radio Mirchi on 06.11.2011 for some subscription but I had not followed any instruction told by them, even I had not disconnected the call. Now I had received a message that they have deducted Rs.10 for one week.
I had requested to Airtel to refund the same but they denied to refund.

STILL WAITING FOR DISCONTINUE THE FALSE SUBSCRIPTION !

Please tell the matter for Refund the said deducted amount and disconnection of Subscription.

Addressing to the concerned authorities towards the malpractices been conducted by BHARTI AIRTEL , Punjab Sector.
On the 14th of October i purchased an Airtel Sim Card which offered me free 50mb internet services every month for 6 months. The scheme also consisted of 300 Local + National SMS every month for 6 months. After one month o[censored]sage , they deactivated these lucrative services. On calling the AIRTEL Costumer Care , the officials simply refused to take any action saying that the scheme has now been called off. Such an unexpected behaviour from the most prestigious network of India , Bharti Airtel is a setback for me.

My airtel number is [protected]

It would be appreciated if you come up with a feasible solution as soon as possible.

Airtel is indulging in over billing and resorting to blackmail, we are being asked to pay for services which were never provided to us in the first place, wrong billing on international isd calls, blackberry services have been charged , when airtel has itself disconnected them for the last 2 months plus, internet usage is being charged which itself has been not used for the last 2 months plus, inspiteof paying the bill, the phone has not been re-activated, kindly check your bills, this company is involved in the biggest fraud yet to come to light , we are in the process of initiating legal proceedings against Airtel for cheating , wrong billing and blackmail

Ali
[protected]

my dsl no is---> [protected]_kk
even there is 29 days remaining but there is no speed...my plan is 75gb..in only 1 day 75gb lost without any use......
airtel is a big cheater every time i have to pay more for extra buying.....even i dont download bt my 75 gb lost

mob. no [protected]
I have this no. connection and since last one month stoped services without any reason and without any information to me and i have more than 550 rupees balance in my above nos. accounts and i submited my documents three times why it is like this your co. is looting me by doing this.
Please restarts my nos. services
Thanks
Ravindra Kumar Pandya

File them in consumer court. That is the only way these crooks learn.

I have just ported to Airtel thru MNP(Mobile Number Portability). The offers, which I was entitled to get, were not given to me after I have switched to airtel. That I could let go but now when I have recharged with 27 (STD pack).After 15 days also that plan is not activated to my number.And due to this I had to bear extreme call cost.I have lodged complaints 2 -3 times but they did not do anything.Now they have disabled my contact to customer care department.
One more case today I again recharged for benefit of 900 seconds,again they deducted from my balance but got nothing.
Now without any contact with customer care I am helpless.

My mobile number is : [protected]

The problem is not solved yet.I have not got any response from them yet.I am in dangling state, I am not able to recharge because o[censored]ncertainty of getting benefit from that recharge.

Yesterday I got a call from someone from airtel to recharge again for the same plan and check if it works or not..According to his instructions I recharged again for the same plan for which I had already paid.Second time I got cheated and the person who had assured me to help switched off his mobile...Again this was a huge fraud..Someone please help.

This is pathetic.They are not doing anything nor I am able to contact them.

It's not resolved yet.How can you say it is resolved without any proof and evidences.I am using the cellphone and I know that

Now they have deactivated my card as in they do not care about anything.I was using the number since 6 years and my only mistake is that I have ported to Airtel. Now I am helpless.

Hello This is Shivam , acustomer of airtel Pre paid mobile my mobile number is [protected].
My problem is this that on Airtel web site there is an Special recharge of Rs.34 using which i will get 100 local and National SMS clearly displayed on web site.
but now they are refusing about such a plan.
Help me getting my money back and teach them a lesson.I am adding Screen Shot of there web-site where they mentioned this special voucher.

You can also visit this airtel web-site

https://pay.airtel.com/PrepaidOnlineRecharge/mobileRecharge.jsp

under special recharge

Namaste Mr.Pandey,

This is to inform you that your concern listed on 26 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

I am Airtel DTH user for last six months but the monthly package has been gradually reduced by the company for last 3 months .
As per the practice monthly package should have been of 30 days as per their advertisement, where as company is providing us the package for only 25 days or less
last month we recharged our dth on 30th oct12 now they say that your validity for the monthly package will expire on 25th Nv 2012 when contacted they say that since you have opted additional pay channel therefore monthly period will be reduced. It is worthwhile to submit that I opted an additional pay channel for initial two months only and paid extra to them accordingly but they continued to subtract the amount from my subsequent monthly packages for that additional pay channel without my consent and thus has been reducing my monthly period. It is a clear cut cheating of the DTH provider.
Rakesh Rawat
Delhi

we have subscibed for a plan in airtel dth six months back that plan included all sports channel

we are recharging it reularly but now we are not getting star sports when enquired they customer care people say that this channel has been removed from the pack . we have not been informed of it through any means. isnt it a fraud to get the money for one pack and later on say some of the channels have been removed . we are at a loss as to who to complain bcos there is no use with ccare.

uma

Hello Sir,
1. I have taken Airtel DTH service two years back from the DTH lots available at that time in the market (TATA, reliance, sun direct, Videocon, etc) mainly due to the base plan which was offer to me as permanent pack and with an assurance of best service in terms of channels as well as service.
2. I took this connection mainly for my father who is an aged and retired person and is at home and is much depend on the tv channel mostly (news and sport) for his entertainment.
3. On 22/11/2012 my channels ESPN, Star-Sports and Star-Cricket was removed from my base plan and was replace it by SONY-SIX and TRACE-SPORTS. My father was very annoyed since he was to watch India vs England cricket match.
4. On finding this I contacted the customer care of Airtel and after much discussion with their executive and team leader and told them that no approval or consent given by me to change my base plan and this is clearly a breach of trust and contract. After much discussion i being told that needful will be done and my plan were activated again very next day.

5. However from 27th nov 2012 onward I started receiving sms from Airtel DTH that my sports channel will be discontinued from 30th nov 2012 and i need to pay 25 Rs monthly rental if I need to activated the same.
6. Kindly note I have not approve or given any consent to change my base plan and this is clearly a breach of trust and contract.
7. Please note I have paid till 12th dec 2012 for all my channels.

8. I would like this to be resolved and the channels ESPN, Star-Sports and Star-Cricket be again introduced and SONY-SIX and Trace Sports be removed in the base plan without any extra charges on monthly or yearly basis.

9. Requesting you to kindly look into the matter and please do the needful ASAP.



Contact Details : [protected]
email Address : dius.[protected]@gmail.com

Regards,
Salin Dius

Cheating in service change

I am D.Oliver vedha sing an ex-navy recently 20days before i changed my AIRCEL service to AIRTEL i gave all documents regarding that they took everything and they deactivated my number and none is responding in both service...
i am totally fed up with both the service because i am holding this number for so long that is 10 years..if i miss this number then i will give complaint and commit suicide for sure...
its a challenging warning and they have to face the problem....the number i gave for changing service is [protected]

my temp contact number is [protected]

I purchased Airtel internet card for Rs 97 on which 2GB internet for day and 2GB internet for night was mentioned but they only gave 650 MB internet pack. When I contacted customer care they told me that we have changed our internet plans. But there are no terms and conditions written on card.

Dear Sir/Madam,

I have seen 425 talk time in 375 recharge but i got 395. it is a cheating with Transaction ID - 479720 and mobile no. [protected]. I have got 30 less talk time. So please give me. Rs. 30 talk time at earliest.


Thanks &amp; Regards
Mob. [protected]

airtel cheated many person to online mobile recharge

Leading communication title may be good for fools to grab their money. You people are good at cheating. Many newspapers witness that. I have a disgusting case here. I am unfortunately also a user of Airtel with number [protected]. I have two airtel numbers but this one I have kept for internet purposes only. I usually go with plan of rupees 200 for a month. On 14th of November 2014, 11:50 pm, I made a 3g recharge of rupees 51 because I was in Srinagar. Unfortunately recharge was successful but no benefits were given. I called upon customer service to talk about it to which he said that airtel hasn&#039;t provided me the benefits. I said to him that I would be going back to my village on 15th where 3g does not work, so I made a request to refund me to which he agreed. Today was this refunding date. When I called customer service today he disgusted me by saying that benefits were given and used. There wasn&#039;t even an element of shame on their part. Cheers with cheaters!

Airtel deducted Rs.35/- from my main account balance on 30.03.2015 at 11.20 am (my mobile Number [protected]). They sent me an SMS which said - &#039;LAILA service has been activated for 7 days. I never subscribed for such a service. Airtel cheated me with Txn ID - N[protected].

airtel gives confirmation msg for renew my net pack .after that they reduce my balance 1324.00 rs .and not refund

Not sure

my airtel no [protected]

Hi..
Actually I dint post this to complaint on airtel i just wanted to appreciate the technology evolution airtel is utilizing. Easy Recharge through our own mobile is a great thought. Some case or the other may go wrong as it can go wrong with a few cases but over all motto is really gud.

I went for easy recharge my mobile no is[protected] on 5/6/10 at malviya nagar from ht e shop from which I took my prepaid connection but instead of that i entered no[protected] which is nonexsist . I asked the concered person that you please recharge with correct no he said that he has got the message that it has been successfuly recharged and the money has been reduced from his account , if the no is non exsisting then how it will get recharged please let the airtel recharge my account with 100 Rs so that i can value for my money

I am A.N.H. KRISHNAN - MOBILE No. [protected]. No Subscription has been authorised. Presently Rs. 2/- is being deducted from my account. Surprisingly an additional service - looks to have been added by charging Rs. 30/- for 15 days. If so, this is not authoriseds by me. Kindly help Stopping any deduction unauthorisedly from my account. Being in my 70's I find this very much disturbing. Request your kind help at the earliest. Kindly Refund all the unauthoriseds amounts deducted from my account and oblige on a sympathetic ground. Requesting for your kind co-operation. Regards.

Krishnan

Airtel Postpaid Connection — customer care

I have not received the airtel bill last month.And my bill is being paid by the company so i requested them to send the copy of the bill again.
But they never send the same and also they disconnected my phone.
When i talked to the customer care they never gave answer and always hung of the phone.
Now every time i dial to customer care they transfer my call to prepaid customer care who have no idea about my bill details.
Again they have disconnected the phone saying that the credit limit has reached. I have even paid the interim amount.
Still waiting for phone to get activated.when i dial from other phone they say it is new product deptt. And they can't help.
This is worst customer care i have seen.this are few reference no they send to me[protected],[protected],[protected], [protected],[protected].
Now they have even stopped doing the same.

I am very annoyed the kind of service given by Airtel.
I had a pre paid card and i changed it to paost card, privided all the documents to The airtel agent and it took 2 days to make as a post paid.
After great diffculty they changed in to post paid. After onw eek of service i got a message saying that i did not submit my documents, i called coustmer care, where my queries not answered properly.
called to the agent to submit document as soon as possible, he mada a call after one hour saying that all problem has been resloved.
The horrible thing happened after one week i got the same message that i have not submited my documents and my network got cut in the evening. While i tried to call the Agent ( Mr.Yogesh). His phone service has been out of service. No i am at fix, what to do? while i need to provide my bill for tax redmpetion.
If this kind of service Airtel provides, i am very sorry to say the all the user to switch other network which atleaset guide at right time.

Airtel Postpaid Connection — Serious Delay in reactivation of my postpaid connection

i am working in carrier airconditioning and have taken a Postpaid connection of airtel.My no. got deactivated because of document submmited (my permanent address as said by the airtel agent) .But now they wanted the present address proof which i submitted 15 days back but there has not been any action till date.
I am just fedup of all this.
I regret to say that airtel services are really very poor as am not the only one in carrier who is facing such problem.every third day one or the other person has the some sort of problem with their connection.
I would also like to mention that the staff for Airtel is extremely rude and mannerless.They dont know how to behave and handle a customer.

Airtel HD TV — No installation of Dish once money is paid

I have bought a Sony TV and got a airtel HD Dish TV activation kit. I was asked by call centre in Airtel to recharge for another 2000 Rupees to get the connection booked.

I paid the money. That was on 1 st March 2010. Then i called to book a installation. The airtel employee in call centre promised a installation within 48 hours. Later I got a sms saying installation booked for 28th March 2010. I immedieatly called and was told that it is a mistake and they will ask their backend team to install with in 48 hours.

3 weeks have passed and no one bothers to come. I have called the call centre at least 10 times , every time they promise to get it dine in next 24 hours but nothing gets done.

Toady i.e. 18th March they are not even picking up my call on 12150 ... i simply hear sms CALL to 54325 and call gets disconnected.


They are big cheaters and i would advise everyone not to choose them . I'll keep posting any progress on my case if it ever happens.

Details
Anmol Karol
Cust ID [protected]

Now finally they did installation ... but i can see only one channel that too some preview channel... they now say they have done some mix up ... I bought a connection with Digital video recorder but they booked a regulat HD connection.
Again I am left helpless.

Airtel — The beheaviour of costomer care

Today i call c.care airtel for some problem.the problem i faced for the last 4 months.but there is no responce.am user of airtel kolkata circle.one of their c.care name Mukesh beheave very bad.n cut my call also n say just go whatever u will do see.is this fair?is this a relible company?

Airtel — unknown person calling and misbehaving

sir my name is surendra jadhav. on my sisters phone the unknown person is calling and sending very ugly messages. the no is [protected]. so please send me the details of this no.

this my family airtel prepaide no iwant this no"s monthly calling dittailles no[protected]

this my family airtel prepaide no iwant this no"s monthly calling dittailles no[protected]
shereefudeen.s r v house madanthapacha.p c mukku post.kallambalam .t.v.m dist kerala

Airtel — wrongly deduction and misbehave

Dear Sir ,
I am Pradeep Rajoria ,and my no is "[protected]"i am airtel customer since 7 year but now a days i am facing so many problems by you. i made so many complaint about this but i didn't got resolution as well your customer care officer and the supervisor don't know know how to behave with the customer.three times they are wrongly charge me saying that i download the java games that i don't,then i use 98 rs pack for internet then also they are wrongly charge me saying that i activated the per day 10 rs pack for internet and today on 31st of oct i talk to mr lokesh at 10:14am.he said me this not my no this with the name of vijay is this your service.when the tri will activate the service for changing service provider i will we the first and told to other also about your this services i have the recording on your customer care people i will show that also.
my complaint no.[protected]
[protected]

Thanks
Pradeep Rajoria
[protected]

Airtel — balance deduction and misbehaving with customer

Dear Sir,
Airtel is unnecessarily cutting my balance its not first time every month they cutting my balance and saying you are downloading the game and many excuses this time they said you are using airtel live. i already close my cell and putout the sim but then also balance is deducted per sec from my a/c.when i call to customer care they said we cant do any thing and misbehaving with me i have the voice recording of there team leader who dont know how to talk with customer.they also not make any complaint of my.

Pradeep Rajoria
[protected]