[Resolved] Airtel Prepaid — tariff not working

sumitpalmd

from Moradabad, Uttar Pradesh

Address:

Moradabad, Uttar Pradesh

Myself Dr. Sumit pal, i am using airtel prepaid mobile service. i used two tariff aimultanuosly because of which one tariff stoped working. when i called customer care to resolve or atleast listen to this problem i found it ridiculous. Before the customer care executive listens to your complain the call drops automatically..it cant b a coincidence as it happens each and every time i call the customer care..that too not only with me rather this is the same story of all my known using airtel prepaid mobile, who try to talk to customer care to resolve their problems, and they are not bothered about it at all how much problems customers face due to their ignorance..

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Aug 13, 2020

Complaint marked as Resolved

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Comments

vibhor mittal

from Gurgaon, Haryana

AirTel — tariff not working

i am using an airtel connection. i recharge my cell with a tariff voucher of rs 28 in which i got 12o sms in std circles free. but it is not being workig properly. whenever i make a msg in the std circles my balance got deducted too. on making so many complaints they have not respond me properly. thay told me that i will receive their call on manday, wednesday regarding my complaints but i havnt received any such type of call.
please help me

thanks

vibhor mittal
+91 [protected]

prashant1102

Airtel Prepaid — mobile is not working

hi

i m prashant mishra

my mobile number is [protected](after porting out from reliance cdma to airtel prepaid)

my umber stopped working after 2pm on 7-3-2011

and when i visit the airtel store they told me that ur number is under audit and will start again

on 10th-march but they didnt inform me before about this

its my primary number and i m in a nature of work where mobile is necessory for me

kindly do something about this asap

regards

prashant mishra

asst fitness manager

fitness first india pvt ltd

[protected]

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste(sumitpalmd),

This is to inform you that your concern listed on 15 Oct 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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