[Resolved]  Airtel Prepaid — deduction of money

mera no [protected] hai is me se Rs.25 10 din k pehle cut gaya tha tab se mai dusre k mobile se customer care contact kar raha hoon koi solution nahi aa raha hai
aur mai apne no se 121 par baat nahi kar pa raha hoon

please help me soon

Airtel Prepaid — Every month deduct money

Sir,
I have an airtel prepaid connection (mobile no.[protected]). From last 6/7 month airtel sending me message (You've been renewed for MMSSUB, Alert subscription service on Airtel WAP. You've been charged Rs 30) and deducting Rs.30/- though I have never entertained such service. Then I contact at customer care after a long conversation they informed that the service was not chargeable and returned my money back every month. But last month (08.12.08) again deducted Rs.30/- showing a message that (Thanks for downloading Alert from Airtel Live WAP Service. You've been charged Rs. 30. Enjoy http://10.5.45.107/w?sId=001). Then I contact at customer care but they refused to back me money. for your kind information that I have deactivated airtel live service and every fake subscription like other every conversation before, and they assured me all of my request with sending me sms (Dear customer as per your request service has been deactivated). But nothing they still cutting money by sending fake sms. So, I request you please solve my problems immediately.
Thanks you

HI,
I AM A RETAILER OF AIR TEL IN THANE. MUMBAI. I HAVE A PREPAID CONNECTION OF AIR TEL AND THIS IS PROVIDED BY AIR TEL COMPANY TO ME AS A DEALER DEMO SIM CARD.
I HAVE A COUNTER SAIL OF AIR TEL AND FROM LAST SIX MONTH COMPANY IS DEDUCTING REGULARLY SIXTY RUPEES PER MONTH WITHOUT INFORM ANY THING. I HAVE TALK DEALER CUSTOMER CARE APPROXIMATELY 1000 TIMES BUT THEY ARE NOT RESPONDING PROPERLY.

MORE THAN 70% OF AIRTEL CUSTOMER HAVING SAME PROBLEM IT MEANS IN ONLY IN MUMBAI AIRTEL IS EARNING ILLEGALLY MORE THAN 100 MILLION PER MONTH AND IT IS CLEARLY THEFT OF MONEY OF CUSTOMERS AND NO ONE TO TAKE RESPONSIBILITY OF THIS. CAN ANY ONE LISTEN MY VOICE.

hey can any1 tell me hw to acces MO.. for free airtel punjab????my email id is [protected]@yahoo.com

Dear Sir,

Mera No. [protected] hai, Main Apne Mobile Se daily news Pack aur Daily joke Pack deactivate jarna chahta hun, is silsile me maine 3 times custmer casre se bat ki hai jo bahut muskil se ho raha hai lekin koi response nahi hai. plz help me.


regards

saurav

dear sir,
i am using [protected] pre paid mobile number from last 4 years .
when i was start use this number at that time it was postpaid. i was
migrate from postpaid to prepaid.
3-4 month before rs15 continously deducted from my balance without
using your any facility.
so please credit the said balance.
as well as on today i.e. 13/05/2009 around 4.45pm my balance was
debited by 90 rs .
so please credit the said & all total un used debit balance.



thanking u ;
sushil gandhi [protected]

my money is being deducted automatically withot activation of services. my mobile number is [protected]

TO :-AIRTEL BHARTI
ISSUE:-DEDUCATION IN MY AC

I ROHIT CHOPRA, MOBILE NO. [protected].THERE ARE LOT OF PROBLEMS IN MY AC.I DON'T KNOW WHY THE MONEY IS DEDUCTED FROM MY NO.EVEN I JUST START TWO SERVICES

1.HT(HELLO TUNE)

2.MCA (MISSED CALL ALTS)

BUT THE DEDCUTAION COMES FROM CONTENT NO. 64611007.
WHEN I DO CALL TO CUSTMER CARE THEY REFUND MY MONEY ALWAYS.
BUT WITH IN ONE OR TWO HOURS AFTER MONEY AGAIN DEDUCATED.I AM VERY UPSET FOR IT.
I ALWAYS SAY I DONT WANT ANY KIND OF OTHER SERVICE.
NOW I AM SENDING E-MAIL TO YOU.I WILL SEND ONE COPY TO TRAI.AND OTHER COPY WILL ATTACH WITH LEGEL IN CONSUMER COURT SELL.I AM NOT HAPPY WITH YOUR SERVICES.


DATE:[protected] ROHIT CHOPRA

without activate service wrongly deducted charges "hello tune'' & others

my no. [protected] yesterday i download hello tune for free zone but today my balance RS- 10 & urs 121 not connect to u.
plz carry forward my balance.

thanks
deepak
[protected]

Airtel — deducting of money every month on false packages

As my self younuss pasha, my father having airtel prepaid mobile connection [protected] for the past 3-4 years. It is a lifetime account. we live in bangalore (karnataka) On dec 7th i called up airtel customer care executive to check the balance on this particular number they in formed me that i have less than Rs-1.00 (one-rupee) but i had recharged for rs 300.00 in the month of october, when i asked is there any packages activated on my number they said some combo package is activated with out my knoledge how can they activate like this , this is not the first time it happend with my father its second time last time same value of amount had been deducted but i had warned them next time it shuld never happen but its repeated so i request u to help me out in this matter .


My full name is Younuss Pasha ,
ph. no.[protected]
bangalore

Thanks and regards
Younuss pasha

thanx 4 airtel team

MY PHONE NO [protected]
I ACTIVATE INTER NET SERVICE ITS WOKING PROPERLY ONLY ONE MONTH NEXT MONTH I HAD RECHAGE Rs.98 BUT ITS NOT WOKING INTER SERVICE SO PLZ CHECK IT NOW.

My name is gurinder and I my no. is [protected]. I want my outgoing and incoming call details . Bcause of money deduction.

Air Tel Friends Chat — Deduction of Charges from Prepaid Airtel Mobile

Air Tel service providers are deducting RS. 30/-p.m on friends chat without my knowldge without any enquiry. I want discontinue the friends chat service. Kindly do the needful at the earliest.

Dear Sir,

This is informing you that the given numbers [protected], [protected] & [protected] has disconnected on 30th May 2011 midnight. At that time we have recharged amont of Rs.1000 (around), Rs.222 (around) & Rs.370 (around). After submitting all documents our sim has been re-activitied 6th & 7th June. But, our previous balance has not added to our numbers. Then, we have contacted your custmercare on 7th june, he has taken our complaint and sent reference no.CBDCC[protected] & CBDCC[protected] and told to 9th June afternoon will connected your previous balance amount but till date we have not recieved any message. So, then after somany times we will contacted to ur costmercare but nobody has not lifted our phone numbers. you have to give correct response otherwise we will give complailnt and take necessary action.

Thanking you

I. Srinivas Rao ( [protected]@yahoo.co.in)
T. Ramanjuneeyulu ([protected]@rediffmail.com
T. Mohan Kumar ([protected]@rediffmail.com)

CEC(NHAI-7)-Gooty-Ananthapur- A.P. State.

I have been using an Airtel prepaid connection ([protected]) in Noida (NCR) for the past 3 yrs. I have recharged my mobile which was having zero balance, after many days today & as soon as my account was recharged I got an sms from the number AD-51010 stating that I have subscribed to Airtel talkies & 30 Rs. were deducted straightaway from my available balance. The fact is that I never subscribed any of the stupid services myself; neither did I give any call for subscription, nor did I send any sms.

When I called up the Customer Care, a lady checked out the details and told me that the service was subscribed on some particular date but I said that I did not send any kind of request for subscription of the same. The Customer Care female executive did not help me out & just hung up. What kind of Customer Care is it when they are not even ready to listen.

Previously, I had full faith on Airtel but now I am really pissed off. I am sure many must have faced the same problem. The question is not of the mere 30 Rs. that have been deducted but this should not happen when the customer has not subscribed for anything at all.

MY AIRTEL PREPAID NO. IS [protected].(chennai) IAM NOT TO KNOW HOW TO USE THE INTERNET CONNECTIONS FROM THAT MY CELL PHONE. IN MEAN WHILE AIRTEL COMMUNICATION LESS IN MY BALANCE EVERYDAY 30 PAISE IN TWICE OR THREE TIME PER DAY. AFTER THAT MY COMPLAINT TO CUSTERMER CARE 198 FOR SEVERAL TIMES, IT WILL BE REDUCED 10 PAISA. LAST 3RD AUG. TO COMPLAINT TO AIRTEL OFF. IN PURASAWAKKAM. I HAVE RECEIVED A REG. NO. FOR MY COMPLAINT FROM AIRTEL i.e. CBDM[protected]. 5th AUG. A CALL FROM AIRTEL FOR MY COMPLAINT. AFTER LONG DISCUSSION, THEY ASSURED TO ME IN FUTURE NO DETUCTION IN YOUR BALANCE AMOUNT. SAME DAY NEAR ABOUT 8 PM AIRTEL DETUCT 20 PAISA IN MY A/C. CONTACT TO C.C. MR. SARAVANAN AND HE TOLD TO ME, DIAL * 567# AND PROCEED TO DELETE THE INTERNET AND OTHER CONNECTIONS. AS PER IAM DOING. A MSG FR.AIRTEL UR NET CONNECTION CLOSED. AFTER 10 PAISA LESS IN MY BAL. CONTACT TO C.C. NO RESPONSE. MR SARAVANAN OF THE AIRTEL CHIEF OFFICER WILL BE REPLY TO ME AND TO REVERSAL OF MY LESS BALANCE IN MY PREPAID A/C. UPTO DATE OTHERWISE I WILL GO TO CRIMINAL ACTION UNDER THRETTAN AND CHEATING TO UR CONCERN. GOOD BYE TO AIRTEL COMMUNICATION.

Dear Mr. Rakesh,

My problem has been resolved today. Thanks for the help.

Mr.RAKESH RANGA, AIRTELPRESENCE, MY Name is R.S.SHANMUGAM. MY Airtel prepaid no. is [protected] (chennai). last two months I'm giving to so many complaints to customer care 121 and 198 regarding about my detuction for internet daily 30 to 90 paisa in my a/c. after i wrote a letter on 5th AUGUST through my mail id. Still now my problem is not cleared. today is also 10 paise less in my connection. I wants to clear that my problem within one week, and settle my detuction amount upto date from your company. Otherwise I will go to ready to take the civil action for this matter. Thanking you.