[Resolved]  Airtel — Problem in connection

AirTel — Airtel Connection problem

We "Hi-Rise Gated Community" colony is facing with an acute problem with respect to Airtel connectivity. We, the colony people, shifted this locality one and half year back and since then we are facing "ZERO" Airtel signal. That means once we are reaching to our homes, we are disconnected to others as most of them having airtel connection and do not even have landline facility (as the colony is band new). We lodged many complaints and each time we do this, Airtel customer service come up saying that this problem will be resolved in few day (7-15 days). But so far it never happened. We are almost lost confidence in Airtel Service and thinking of shifting to other service for betterment.

Thanks,
Ajay Krishna Salugu,
Plot # 20, Phase -II, Hi Rise Home,
Nizampet, Kukatpally,
Hyderabad - 500072

I do agree... Even now we dont have signals inside the house at Nizampet (Balaji Nagar). All other providers have the signals fully. All the members of the family using Airtel. We are puished now

AirTel — registration problem

i have applied for an airtel mobile service through entrepreneurship development institute of india and i have submitted the registeration documents and the sin card is not working . They keep telling it will work today at 9 pm. I dont understand why it is not working

Airtel — Problem in getting new connection

I want to purchase an new airtel prepaid connection for my clients coming from UK , I have been to the airtel shop in nehru place and given them a colored copy of my license , they said that the copy is not clear , after that i gave him the colored copy of pan card , now they said please give your passport . the fat guy sitting in the store dont have manners how to talk to customers . there are 3 airtel users in my family and 6 vodafone , my all office landlines are airtel .i always suggested people to take airtel coz of its network .
change a logo of your company doesnt leads to betterment in future , its how u make your customers happy
Now i have heared there are schemes that you can change your airtel nos into any other , i will prefer vodafone coz they give better customer satisfaction .

Just train your staff first how to deal with customers.

Regards
Mayank Gupta
+91-[protected]

Namaste Mr. Sah,

This is to inform you that your concern listed on 04 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Rahul,

Further to our discussion dated 04 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Rahul,

This is to inform you that your concern listed 04 Aug. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at airtel.[protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Rahul,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

I am a customer since more than ten years. Everything was working fine till last week 5th.December:2015 the connection is very much disturbed. My home screen shows "Emergency Calls only", and every time I have to switch on and off my phone before it starts working again. I am unable to receive calls and messages sent are being delayed both ways. This started just after Airtel provided me with a new 4G SIM all on their own.
Are you listening? What is the problem? Before even during my trip abroad I had no problems. If this continues I'll switch over to any other service provider.
Warm Wishes.
Dhruba Banerrjee.
Dum Dum Cantt., Kolkata.
[protected]