Airtel Complaints & Reviews

Airtel — World cup subscription

The company Airtel sent me a message on[protected] at 8.50 pm as below:- Thanks for using worldcup subscription service from Airtel. You have been charged Rs. 5/-. My prepaid phone number is [protected]
However I have not made any request/consent for such subscription. I am trying to contact with customer care of the company but I am unable to talk to any customer care person because the phone gets disconnected every time by the company. Please discontinue the value added service.

Bharti Airtel — GPRS plan is not activated

GPRS is not activated after recharge of Rs 98 in Airtel. I have recharge on 21st March, 2010. Problem of subscribe packet data first is still continuing on my mobile. I have complaint about this to Airtel Customer Care Executives but they r not solving my problem. I complaining to them continuously from 23rd March, 2010. I have received limit of 2GB and settings but GPRS service is not activated by Airtel as told by two customer care executives of Airtel. U r requested to please solve my problem so that I can perform my important task using internet. My Airtel No. is [protected]. On this no. I have problem.

My other contact no. is [protected]

Airtel
Posted:[protected] by Jatin Gopal Gala Send email
Airtel- a thief, doesnot learn from its previous mistakes
dear sir,
I, jatin gopal gala, user of [protected] want you to bring in notice that this my second complain for wrongly debting the balance for my a/c.
last time, rs 99 were deducted which was credit after long question answers section. this time again after around a month, my balance is debted wit rs.50 (msg from 54321).
i had kept my balance well below rs99, before activating gprs service so that the amount wont get deduted but what to tell abt airtel brains ...this time it deduced rs 50 from the amount.
My first call was discounted on asking for the complain number………………..(reason)
complain no : [protected]
all the further correspondences should be done in writen and send the copy of it on my email address. airtel is providing the WORST SERVICE till date.

i have got in touch in your Nodal Officer and my issue hasn't been resolved yet.
he told me that he would reply by 6th june and he hasn't. so lets see.
All the details i have given to him

AirTel — message card not working properly

dear sir or madam,
m a customer of airtel
using message card facilitiy
bt it is nt working properly
company charged per message amount..
plzz help me..
[protected]
ANKIT BANSAL

I have not activated any services on my number [protected]. Kindly deactive as soon as possible. Earlier also i recharge my balance your company has deducted my balance with your services which was not activated by me.Yesterday i have done recharge of Rs110 and now its Rs84. Please refund me back Rs 26. Otherwise i have to approach to consumer court for further complaints. Please stop all the services which you have started for your own benefit.
Regards
Kirti Kitawat

Respected sir,
kindly unsubscribe the frenzo service from my mob.it is activeted with out intimation.my mob. is also not supporting the said facilities. un neccessary I m being charged every month. my mob no.- [protected]. oterwise I have to change the connection.
regards
pankaj
3/6/2011

Dear Team,
I would like to change the plan of the mobile number [protected] to Rs 99. The number is currently in the Rs 199 plan. It is a corporate number, and i work for Infosys.
Please change the plan.

Hi this is Naveenkumar V Upadhye. My no is [protected] & the present plan is Rs249 Corporate plan. I want to change the plan to Corporate 299 plan. So please change my plan.

Dear Sir,

I am user of Airtel Postpaid plan 249 since 2007 Mo. No.[protected], regularly time to time paid to payment . but tow and three month not received the
bill of airtel no any details of bill, only sent the bill amount through sms, so feel many problem and request airtel office - Haridwar
change the plan post paid to prepaid, all payment are paid by 08 Dec.2008, we have get the time of change of plan proximate 72 Hrs. but not change of plan till now.
kindly please help and advise the airtel, so please provide the continue services and take the creative action immediately.

Thanks & regards
Sanjay Singh
Indo Asian Fusegear Ltd.
Haridwar
[protected]

[protected] I have post paid AES299 plan. I want to change to Post paid AES248 plan with
immediate effect.

Cell No. [protected] - The cell is postpaid under Sachin Plan. Sometime in 2008 I have taken an ad on Card on it bearin cel no. [protected]. In the last of January 2009 I have stopped continuing with ad on card. The SIM was misplaced. I was no interested to continue it. Your representative visited me and requested me to discontinue the ad on card but take a pre-paid sim on the same number. He assured me that post paid status will discontinue. For this he has charged me Rs. 300/-. He told me that Rs. 100/- will be adjusted in my future bill and a talk time of Rs. 75/- will be given to me. It was utmost to my surprise to see the bill, the Add-on card which was discontinued by me is still being charged in m Bill.
I strongly oppose the action of your company. My add on card should be discontiued with immediate effect.
It you are unable to do this. Immediately stop conection on [protected] and refund my Rs. 300/-
You are required to take immediate action.

INDO ASIAN FUSEGEAR LTD. — PAN CARD NOT RECEIVED

Sir

My Pan card has been lost and i have applied for a duplicate PAN card, but till date I have not received
PAN card. My PAN is ANYPP7374B.

You are requested to do the needful on urgent basis.

Regards

Kulwant Rai Pun

I purchased a airtel student plan card before one and half years, for messaging they serviced at free cost.When i topped up the balance for my card before 6 months, they started to charge me 50paise per message.I was shocked and informed customer care that my plan was changed from student card and charging me 50 paise.Instead of evaluating the problem, they told me that it was not student plan card it might be handset offer so the number was not eligible for the plan.I repeatedely told them it was not handset offer.But they did not even take a minute to check whether whats the problem and simply answered in pale.

The customer service of airtel was very worst.Even, my friends and relatives are tellin the same.I dont know Y IS THERE CUSTOMER CARE, when there is no one to care about customer even for a simple problem.very very poor service.I really feel bad about it.

Greeting to Airtel for all inconvenience caused to me.

Hi, My name is Dheeraj Sharma an aggrieved customer of Airtel, my cell no. is [protected].

Some time back i made one mistake and asked Airtel Customer care executive to change my bill plan, that was i believe somewhere between Nov09 and Dec 09.

That executive confirmed me that she will change my plan for the next billing cycle(i.e 20/12/2009) and onward.

I said thanks and was happy that they will change my plan.

As i had good faith on Airtel because of my past communication/correspondence i thought that it is required to check whether they have changed my plan or not,

I Called them on 22/12/2009, asked whether my planned is changed or not but for my no sunrise my plan was not changed.

I asked her for the reasons, she told me that at that time of booking of plan you did not give the full information (what is that full information i am not able to understand, you want my card no. my cell no. what else you want).

I requested her to transfer my call to some senior person, who can talk call on this.

She transferred the call to some guy.

He said that you didn't give full information at the time of initial request, so we could't change your plan.

I asked whether you have my request with you, is it registered with you, he said yes it is very much there.

Then i asked if you have that requested than you should have processed the same at that time only or you should have called me.

Then he accepted his mistake and said he will change the plan retrospectively and gave me one Service Request No. F[protected].

I was happy but confused as this was from Airtel.

Again today one lady name Sarita called from No. [protected], and gave the same excuse as the Mr. X gave in above.

I asked her kindly give the call to some one who is senior to you she gave call to Mr. John some Team Leader.

He again started the same story.

Then after discussion he said they will change.

Again at 6:12 PM one guy name Amol Gaykwad from no. [protected] called me and repeated the same story.

I was very happy, cause this kind of trauma can only be cause by Airtel.

I again requested him to give it to some senior person, but for my surprise he didn't transfer this call to his boss.

Ok,

Then I asked him to change the plan he again started the same story saying we will not change the plan in case you want the same can only be done from next month i.e. Jan 10.

I asked him Tell me one thing, your executive told me about plans at very initial and i agreed at some plan, now it is your responsibility to register the request and the plan detail or i need to come to your office and punch the details.

He said yes sir it was our mistake but we can't change our plan this can only be done from next month Jan 10, and disconnected the call without saying anything.

Now i need one thing from Airtel that what should i do, you are going to change my plan or not.

Or you will continue to give this inconvenience to me.

I dont have much time I am CA working with Hindustan Petroleum, i dont have much time to waste with Airtel, i want to change my plan but as this number is already circulated and i dont want to change it like that only.

I WANT TO CHANGE MY CURRENT PLAN TO BROWSER 649 WITH 128 KBPS OF AIRTEL NO.[protected].PLEASE INFORM ME ON MY MAIL.

The AirTel bill for mobile number [protected] for the month of february dated 28 and march 28/2010 was charged Rs 367 and Rs 349 respectively.Actually the plan we had was for Rs150, but was changed to Rs175 and Rs340 " without our consent".Please rectify the mistake and send the rectified bill.
My complaint No is 31586507 on 26/3/2010 and 31744862 on 7/4/2010.

Thankyou

Dear Sir/Madam,
I bought a new airtel prepaid sim ,with number [protected] on 16th march 2010 , it was working fine until 17th april 2010, but after that it got deactivated, when i contacted customer caret, they informed me that it is due to non-verification of address but my sim was blocked prior to 1st april for the same reason, and they verified my address on the same week and told that there would not be any poblems in the future, but now once again it got deactivated on 17/4/10 and after making calls repeatedly to customer care it was activated on 26/4/10 at 10.20pm but now the problem is the call rates had become Rs.1/min and Rs.1/sms, as my plan was having call rates 50p/min and daily 150sms free and had validity till 16/3/2011, when contacted customer care they say that validity recharge is not yet made for my number, and i hve recharge Rs.94 to avail the offer as mentioned above, they also say that I have buyed this sim on 26/4/10, I dont know whats wrong with airtel, i buyed this sim only because of the offer it had, now the call rates have changed and also the validity has become 10/9/2037.
I request the authorities to solve this problem.

thanking you, yours sincerely,
ANUESH ,
email:[protected]@gmail.com

Dear Sir,
Till now the issue is not sorted out, my call rates have gone to Rs.1/min and Rupees 1/sms.
because of this i'm using alternate number [protected].


regards,
Anuesh

my account no:14852006
i wanted to change my plan into unlimited 512 kbps broadband @ rs 499/month..
plan detail is classic 499

I am K RAJAGOPAL MY MOBILE NO IS [protected]

PLEASE CHANGE MY BILL PLAN TO SUPER SAVER199 CUG

CHANGE OF PLAN

my telephone number is[protected] i want to change plan please contect in my mobil number [protected]

I am having airtel postpaid mobile number [protected] in RA 13 CUG 25(south) bill plan...Kindly change my bill plan to RA 10 cug 300(south) and do needful....This is my third request to your office please do needful....

Sir, I, S Kamaraj having Airtel broad band connection. My account No is 16176434, Land line No[protected]. I want to change my present plan (unlimited download, Rs 899 per month) to 57376 (Browzer 699) please

Dear Sir/Mam,

Myself Vinod Patil Mob. No. [protected]. i would like to change my no. from postpaid to prepaid and i am interested in 'Friends' plan which will be useful to me.
regarding the same i had the discussion with your customer care executive and i got the information that this plan is only offers to the ported customers not for the existing.
I am using Airtel since 2007 and i was happy with your service. but this policy you must change otherwise you will loose your customers. i personally don't want to change service provider.
i hope you will think on it and contact me with positive response.
thank you.

Dear Team,

I have purchased a per paid Air-tel Sim[protected] in the year 2005, Since it had been 7 years . I was in the special plan .

plan details :

First 75min air-tel to air-tel free every day.
100 local sms free everyday.

All other call chargers are huge form me .

As of now they had changed my plan many time , I did not raised any request from my end . I had give back my plan 2 wise . but as of now they are not changing my plan. since i had been into airtel network for very long time . They never treat the customer properly .

I really felt very bad for this . Some how i need my old plan .

i kindly request you to do the needful.

warm regards,
Jakathish Kuamr/.G
[protected]

Dear Rakesh Ranga,

The issue had not yet resolved .

I really been upset calling your customer care .

warm regards,
jakathish kuamr.G
[protected], [protected]

Once again in 3 months facing trouble with Airtel Mobile. My corporate plan has been changed without informing me. Even to get the corporate plan I had to go through various forums and complaints. Pathetic as for every single thing we are expected to just keep wasting our time in complaining or highlighting the grievances. Please check the messages I have sent the details there

Very frustrated, this is my 4/5 complaint in last 3 months. Airtel presence team is also working at snails pace.

my email address is [protected]@yahoo.com

Hii I am Rahul Shirude. My Mbl.No.[protected] with airtel plan 149rs.
I want to change this postpaid plan to prepaid plan.Please change this plane as soon as possible I want change it immediately otherwise I will be put the airtel sim into dustbin.
So kindly solve this problem.

i want call records

i want to know the incoming call detail of [protected] on 13/03/2009 between 19:00 to 21:00 pm

Please mail me Call Records of [protected] on[protected]. Its Urgent.

i want my call records for the monh march of 2009...of no. [protected].kindly send the data to my email id as soon as possible.

mobile no: [protected]. Rs 99 has reduced for downloading a game in my no. but actually i didnt downloaded any one like that.. without downloading itself they charged me. kindly reverse the amout as soon as possible...

I would like to know the call records of number [protected] for the past 2 months... Am in a very critical situation. So please help me..

Please mail me call records of [protected] for the past 1 month

cell no [protected] list from 01/05/2009 to 01/06/2009 out going and incomeing with call duration

Sir/Madam, I request u 2 mail me my incoming & outgoing call records of mb no. [protected] from dt. 01.02.2009 to 30.04.2009 please mail me, I'm in a problem please do a favour 2 me! I[censored] mail me ill be gratefull 2 u!
Regards,
Sourov.

Sir/Madam, I request u 2 mail me my incoming & outgoing call records of mb no. [protected] from dt. 01.01.2009 to 15.06.2009 please mail me, I'm in a problem please do a favour 2 me! I[censored] mail me ill be gratefull 2 u!
Regards,

chirag

i want my call record to may-june month. full calls details

i have to complane to a mobile no that gives me many miss calls today i want to details of that no and this no is [protected].
so sir please tell me about that mo number.

Please send me my call details of last 1 month ...

plz send me my outgoing &incoming call status for july 2009.my number [protected].

To,
The Head of Airtel

I want to restrict all tele calls & messages on my cell number.
Please take a suitable step towards this problem my cell no. is [protected].


Thanks &regards
Rahul shukla

respected sir,
please send my call records to my email i want it right now
and my cell no.is [protected]

1. I am Capt M R bhavani, i am working in army.
2. recently there was a requirement of call records of an airtel number to investigate an matter within the army.
3. i had approached the airtel office at gagtok to seek their help. the incocoperative staff told me that i have to come through the poice even after giving them the logic that the army does not come under civil court and that it is empowered to handle its own cases.
4. the call record was required to solve certain irregularities in the case and the case is being kept pending for the same.
5.the staff at gagtok office would not give me any other contact person of yours who i can approach..
this atroshious behaviour brings me to surprise...
6.well, i was devoid of right to information .
7.i look forward for an solution as to where can i get the call history from? and who should i contact..

an early respose is awaited please!
yours truly
Capt Bhavani

I would like to record all incoming phone no, missed call & sms.Please help me in this & how to do it??

dear sir
My Airtel prepaid no is [protected] i wants last 5 months out going and incoming details
thanking you

Sir/Madam, I request u 2 mail me my incoming & outgoing call records of mb no.[protected] from dt. 01.06.2009 to 15.11.2009 please mail me, I'm in a problem please do a favour 2 me! I[censored] mail me ill be gratefull 2 u!
Regards,

I WANT CALL DETAILS OFMOBILE NO [protected] FROM[protected] TO[protected]

i want to know call records of my airtel prepaid no. [protected]

i want to know the incoming call detail of [protected]

thanks

mera mobil fon gir gaya hai sim aaj bhi chalu hai kyoki usme mere sara numbar seve hai koi mari sim se lagatar baat kat raha hai mujhe aaj ki date (5far) se 15 din pahle ka call ricord bhejne dk kast kare

sir/madam
i request to you to mail me my incoming and out going call records
of my no. [protected] from 23.01.2010 to 28.01.2010 . please mail me soon.
i will be grateful to u. .. p,

sir / madam
i request to you to mail me my incoming and out going call records
of my no. [protected] from 23.01.2010 to 28.01.2010 . please mail me soon.
i will be grateful to u. .. p, and also miss call .

i request to you to mail me my incoming and out going call records
of my no. [protected] from 23.01.2010 to 28.01.2010 . please mail me soon.
i will be grateful to u. .. and also missed call ..

I want my call records of my number [protected]

i want my outingh call detail of [protected] sir plesae

i need to check out call and income call details can you send on mail address pls [protected]@yahoo.co.in --- [protected]

I want the last month's call records of airtel no. very urgently if you cud help me please. the prepaid no. is [protected].. your early esponse would be appreciated. ......

i want to call record since 2009 in any month of my num [protected] of incoming and outgoing calls pls send me details urgent.

Sir/Madam,
I request u 2 mail me my incoming & outgoing call records of mb no. [protected] from dt. 01.02.2011 to 30.04.2011 please mail me, I'm in a problem please do a favour 2 me! I[censored] mail me ill be gratefull 2 u!

Regards,
vaibhav wasnik

hi sir this is swati my.no.[protected] i need call details of my no. through mail [protected]@gmail.com thankigyou sir

need call record of month of feb 2012 my no-[protected]

my mail id [protected]@gmail.com

My wife was using airtel number is [protected] number in amdhra pradesh she was talking on behalf of me to someone else so please i want to details of call records on 01/03/2014 to 22/04/2014 to my mail id amankhan.[protected]@ gmail.com

from last few days i am getting bad services from airtel... airtel has done unecessary and faulty deductions from nmy perpaid molibe .. when i enquired about it on 198 and 121 customer care numbers, all the six customer care representive admitted with apology that its airtel mistake and unsured me that they will refund money .. but instead of refunding money all of them blocked my number. from last few days i ave learn that customer care repersentative purposely transfer our numbers to unanswerable mode and harass the customer. this must be new strategy of Airtel to i am experienceing from Airtel of thefting customers money ... Shame on you Airtel ... !

Around six months back I purchased Airtel 3G Dongle Model no MF667 (Data Sim No [protected]) through corporate plan of my company ONGC. The dongle provided to me was of ZTE Corporation. I am not able to use the dongle with Apple Laptop as i understand the Airtel Dongle of ZTE Corporation does not support MAC OS 10.10 i.e Yosemite.
I went to nearest airtel service center and they also agreed that the said dongle does not support MAC OS 10.10 i.e Yosemite and at present nothing can be done.
At the time of purchase the new OS was already launched so I donot understand why older product was being sold.
It took me six months to find out root cause of problem and for these months my company has already been making payments to Airtel.
I have tried all methods mentioned in the net but am not able to use the doggle.
Airtel to either replace the doggle or find solution for the problem.

mobile no[protected] s.sathish babu please stop all i/o sms

please disconnect my airtel logo subscription .my number is [protected]

Airtel — Wrong tariff plan

Hello,

I am using the Air-tel Prepaid Sim card ([protected]) and right from the day i have taken the Sim i was charged the amt 1p per sec . Last month i took the plan in which i was offered 800 mins if i pay the amount of 197 Rupees but when the plan was expired the plan that i was put on it was a different plan . I have to pay the amount of 28 Rupees to get the same plan which i was never informed . I spoke to customer service and the first advisor said he cannot help me and also cannot make me talk to his supervisor , second advisor disconnected the call and the third advisor passed the call to the supervisor after holding the line for 20 mins . I was charged the amount of 9.50 Rupees and the compensation that i was offered it was 5 Rupees .The supervisor said has raised a complain and i will get the call from the complaints department which was not made . The ad visors of CS was rude.

hello,
regarding my problem of non functioning iptv and internet during 27-mar'11 to 18-may'11
i have visited to 224 lobby, okhla phase3 on 30-may'11 and discussed this matter with one of your executive, he called to mr shyam ( [protected]), & mr shyam suggest me to pay 624 (amount till 27 mar'11) and he told me that he will adjust rest of the amount and my line will be activated after this adjustment.
i have already paid this amount but my connection not activated yet.
now when i called this number, this number shows temporarily out of service.
I want to talk to mr shyam and resolve this issue asap.
Please arrange a call back asap.

thx n regards
IFTAKHAR
[protected]

dear rakesh,
airtel done nothing for my complaint except disconnection of my services.
My concern was : why i have to pay any mony to airtel when i was not using airtel services since 27-mar'11
i have visited to airtel 224 Okhla, they told me to py 624 Rupees and promise me to adjust rest of the amount during non working period of my connection.
but now airtel call me to pay rest of the amount too.
and you have replied me below mail. :

Dear Mr. Ahmad,



Thank you for contacting Airtel.



This is in reference to your e-mail dated 26th May 2011, where in, you
complained regarding the delay in cancellation of services towards your
Airtel broadband connection [protected].



We would like to inform you that the services towards the mentioned
account have been disconnected from our part with effect from 1st Jun
2011.



Should you require any further assistance, please feel free to contact
us directly at our e-mail address [protected]@airtel.in.com
<mailto:[protected]@airtel.in.com> and we shall make every effort to
revert with resolution at the earliest.







Regards

Meenu yadav

Airtel Presence (Airtel Customer Service Team)

Bharti Airtel Ltd

[protected]@airtel.in.com <mailto:[protected]@airtel.in.com>

my name is Shanu Jhuremalani and I am a broadband subscriber and my land line No. is[protected]; my address is satelite towers, Koregaon Park, pune 411036. My getting Airtel broadband was a pleasant experience to start with and now I have a long list of complaints. I have lost connectivity for 2 weeks and I do not have an explanation nor justification nor an assurance that the lost time would be deducted from the money that I have already paid. Actually I was away for a week and was happily surprised to find the internet connection working. But I do believe that some explanation is due to me.

Thanks.

my num is [protected] connection is name of vinoth kumar my alternative num is [protected] and mail id is [protected]@yahoo.com, i have given complain on 14/05/2011 .reference no : 46349608 still they not solve the my problem.so i given deactivation request reference no is :46833044 .still now there is no respones in customer servies please deactive my num immediately so please needful

Airtel u suck !!