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S
sunilkotwal87
from Mumbai, Maharashtra
Sep 21, 2012
Resolved
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Resolved

Address: Jalgaon, Maharashtra

Dear Arpit Parixit,

I have send my contact detail as per your requirement why you are not contact me and not solve problem. You are send only computer generated mail kindly solve my problem as soon as possible niether we will take measure steps against your company.I have allready send my compalint and contact detail your Id kindly solve this problem.

Thanks & Regards
Sunil Kotwal
[protected]
Aug 13, 2020
Complaint marked as Resolved 
Namaste Mr.Kotwal,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Arpit Parixit,

I have allready send my contact detail & email id as per your requirement. you say you will touch with me for your last coomment but why you did not contact me. Are you not responsible person for solve this matter? kindly give your geniune answer. You don'd move this tower. My home very near of this tower and I have not sign to build tower permission so how to build this tower? kindly give your repaly ans solve this matter as soon as possible.

Vil - Gandhli City - Amlner Dist - Jalgaon

Thanks & Regards
Sunil Kotwal
[protected]
Mr. Ranga

I have allready send my compalint dated 18.09.2012 but you are not resolve my problem. Why you not resolve our problem? my family member very disturb for tower radiation & noise. kindly give your positive repaly.

Thanks & Regars
Sunil Kotwal
tower Radiation

Dear Ranga,

I send my complaint dated 21.09.2012 allready 20 days go but You are not resolve our problem. Why you not resolve our problem kindly give your answer and why you not contacted me you have any problem with me.My family members are allready suffers many of deases. You will solve our problem or not so give your repaly. I have send all commucation mail brcause tou are fail for resolve our problem.


Thanks & Regards
Sunil Kotwal
[protected]




Dear Arpit Parixit,

I have send my contact detail as per your requirement why you are not contact me and not solve problem. You are send only computer generated mail kindly solve my problem as soon as possible niether we will take measure steps against your company.I have allready send my compalint and contact detail your Id kindly solve this problem.

Thanks & Regards
Sunil Kotwal
[protected]
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Sep 23, 2012 by [protected]@in.airtel.com

Namaste Mr.Kotwal,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Sep 23, 2012 by [protected]@in.airtel.com

Namaste Mr.Kotwal,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Sep 26, 2012 by Airtel Presence

Namaste Mr.Kotwal,

This is to inform that your concern listed on 21 Sep. 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Oct 2, 2012 by sunilkotwal87

Mr. Ranga

I have allready send my compalint dated 18.09.2012 but you are not resolve my problem. Why you not resolve our problem? my family member very disturb for tower radiation & noise. kindly give your positive repaly.

Thanks & Regars
Sunil Kotwal
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    A
    Archana Rani Roy
    from Mumbai, Maharashtra
    Sep 21, 2012
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    Address: Nabarangpur, Odisha

    sir,
    with respect I Archana Rani Roy had lost my cell phone. I had very important contact numbers.now I got the old number [protected] but lost all the contact number, please help me out by giving me INCOMING AND OUTGOING LIST from month of MAY 2012 till now.

    thanking you.
    yours sincerly,
    archana
    Namaste Ms.Roy,

    This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

    Regards
    Arpit Dixit
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [protected]@in.airtel.com
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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      G
      Gagandeep Singh Chandok
      from Belgaum, Karnataka
      Sep 20, 2012
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      Address: Bangalore, Karnataka

      Dear Sir

      I am writing on behalf of my father Mr Guninder Singh Chandok. We are residing in Bangalore and my father has been with your company airtel from the past 10 years plus. We have three post paid and one pre paid connection currently. The Mobile numbers are [protected], [protected], [protected] and [protected].

      We have been facing indoor network issues from the last 3 years. We complain and the issue was resolved only partly however from the last 8 to 10 months condition has turned from bad to worse. We have made many complains and instead of things improving , things have turned worse. We cannot receive or make calls inside my house and we have to stand outside at the front gate or worse on the road. Mobile phone is suppose to be mobile and we cannot use in our house.We cannot make or receive calls or sms at all inside my house. I get cab facility from my office and I have missed my cab several times as they could reach me on my mobile and have spend Rs.200 to reach office thanks to your bad network coverage. My complains have been closed without our consent stating it is resolved and we have been told to wait for 90 days for it to be resolved.

      Surprisingly Idea mobile coverage is reaching inside my house without any problems.Today I was told that I can move to another provider. What does airtel want us to do for 90 days? why was it not resolved before? Who will compensate for inconvenience caused?

      Why Idea is working and not yours ? We have been paying rental charges and getting the worse service. When we try to speak to your customer services due to poor connectivity Call gets dropped and they do not have the courtesy to call back. I called today 4 times and call gets dropped every time when I told them at the start of the call that I am standing on the middle of the road and explained the network situation as well as asked to call back if call drops. No call backs. I was placed on hold for a long time and call dropped with connection error message.I have spent hours on the mobile to complain as your customer services team takes hours registering and answering my queries.Every time call drops I have to call again and repeat my complain which is very frustrating. We pay our bills on time and good amount of money for this bad service and connectivity. Your technical people came to our house 3 times and said they would resolve it in 3 days every time after which we get a call that it would take 90 days to resolve it. Why 90 days ?

      Airtel is supposed to be the number one company in India as per your customer services team thus your company made it clear in the last 3 conversations that you are not willing to resolve our query sooner and as per today's conversation that you want us to leave your company.

      I had landline services with you which was [protected] I have placed an request for cancellation today as I received poor service I paid a lot for broadband and there was no value for money. I received a good offer from any other company who offered better speed and download capacity. There is value for money. I called your landline team told them about the offer where I am paying less and getting more. I was with you for more than 5 years and everything you have only increased the prices for the plan I was under but never improved the services for affordable prices. My landline will no longer be with you from 27th September. Now we have no other choice to move our mobile numbers to another company as your company cannot gave a quick solution and want us to leave. Our patience and loyalty for your company has run out.

      Please look into this for us and let us know your decision as soon as possible. Are you ready to lose loyal customers ?

      Regards

      Gagandeep Singh Chandok

      Writing behalf of Guninder Singh Chandok
      I am a subsciber of Airtel connection and my Mobile No is [protected]. I am staying in Railway Officers colony ay Punch Kuiyan Road in Connaught Place, New Delhi. The network connection is very poor in this location and it is becoming impossible to communicate properly and complete the call.
      Can something be done in this regard. I shall be waiting for the response.

      Airtel — Extremely poor connectivity

      I am suscriber of Airtel since last 3-4 years & my cell no. is[protected]. It is extremely worst coverage that is provided by Airtel & I truly disgusted with the service.

      Airtel Mobile Services — Connectivity and call drop

      We live in Vaishali, Ghaziabad and all o[censored]s have a common complaint of being unable to recieve/ make a call through at one go - network connectivity is damn poor and erratic.

      If by chance, if the call goes through, it disconnects within few seconds.

      My suggestion that Airtel improves and boosts its network in Vaishali region.

      If this does not improve, I am sure many like me will have no option but to change the service provider.

      Airtel mobile connection — Poor connectivity

      I stay in the ORR area (Iblur) and have complained atleast 10 times over the poor connectivity in my apartment. All the time, we get signals from various towers - ranging from Koramangala to even MG Road (as shown on the display of my phone). Signal is extremely poor and the line drops frequently - I cannot speak for more than 2 minutes without the line dropping - even from the balcony.
      All these people do is promise to rectify it within 2 days and then nothing happens. My average billing is in the region of Rs. 10, 000 per month and yet these people do not seem to care.
      I intend to change to another service provider.
      We are one of the leading constructors in Mogappair area. Office is located on the main junction . All business development activities are being dropped due to Bad signal. For this business it is more important for us to have proper communication through out the project. Many times it has be complained but no action is being taken over towards the complaint. Please make out the possible action regarding signal .
      We are one of the leading constructors in Mogappair area. My Mobile No. [protected] Office is located on the main junction . All business development activities are being dropped due to Bad signal. For this business it is more important for us to have proper communication through out the project. Many times it has be complained but no action is being taken over towards the complaint. Please make out the possible action regarding signal .
      Almost from 2-3 months we are noticing that the airtel connectivity in Bangalore has become worst. For calling up other networks other than landlines we have to keep on trying and the regular answer will be connection error and even if gets connected there is every chance of voice breaking, one way speech or call loss. Repeated complaints has not improved the situation. Can something be done in this regard
      Dear Sir,

      I have suffered from Poor Connectivity of Airtel Network.
      I can receive a call but conversation is not possible due to not transferring of the voice to each other.
      I was complaint 2 times to customer care service.

      Pl tell me what is the Problem?

      Regards,

      Ajay
      Sir

      This is prabhu a Business Man from Pondicherry i am having 8 Airtel connections, BroadBand and a land line my personal Mobile no is [protected] and i am having another no [protected] this no sim card was rejected by wrong Puk code we have already complaines and as perthe advice we have bought a Duplicate sim card on 05.02.09 at 7.00 pm at M/S Arun agencies Mission Street Pondicherry where in they have told us that the card will be atctvated by 06.02.09 7.00 Pm only but your coustemer care peoples told me that you card will be activated with in 2 Hours yet there is no result i am loosing my business because of the above matter why i should not go for a clime againsrt your activity and why i should not cancell all my Airtel Connection and go for a new Company who can serve me in time let me know what you are going to do awaitng for reply

      Thanking you

      Prabhu
      Pondicherry

      [protected]
      at bhatinda cantt the signal of airtel is very week, inside the house there is hardly any signal..so nobody can call us..to make a call we have to come out of the house.please improve your communication.the closest airtel towers are at bharat nagar bhatinda ,punjab (i.e. 4km away),other one is at bhucho,bhatinda(i.e 5 km away).request do something fast.
      presently roaming at seawoods, navi mumbai,mumbai.your signal here is also very poor and intermitently missing.
      Dear All,
      If you are living in the area of Road No 70. Jubilee Hills, I would not recommend to take Airtel. As the signals in this area are really bad.

      After repeated complaints I get a call saying that "the signals are good on the road", which was really a surprise for me, as they expected me to take call on the road and not in the house. Where as Idea and reliance work from the same locations.

      If they cannot troubleshoot the problem in the heart of the city, I am not sure how they would handle the situation in other parts.

      This is just to share my experience and avoid the pain.

      Waiting for the number portability.

      Cheers.
      Your Wellwisher
      I hope something happens this year.
      DEAR MADAM/SIR,

      We are the suscribers of Airtel since last 3-4 years & my cell no. is [protected]. It is extremely worst coverage that is provided by Airtel & I truly disgusted with the service.



      surinder singh
      New Delhi
      Namaste Mr.Chandok,

      This is to inform you that your concern listed on 20 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

      For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

      Regards
      Arpit Dixit
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      [protected]@in.airtel.com
      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
      Hi

      I called today and was told that my complaint was closed again by the network team as resolved even though it has not been resolved stating it would take 90 days again to resolve my query. Your company failed to answer the following questions

      What does airtel want us to do for 90 days?
      Why was it not resolved before?
      Who will compensate for inconvenience caused?
      Why my complains have been closed without our consent stating it is resolved and we have been told to wait for 90 days for it to be resolved.
      Why Idea is working and not yours ?
      Are you ready to lose loyal customers ?

      Your company did not have the courtesy to call us and inform us that the case was closed.

      My question was not about why it is taking time to cancel my phone number nor there was any question about the landline as I have already moved to another provider.(Even though your people have not come to remove their equipment and wires from my property as yet when I call yesterday I was told it takes 5 days This was expected as usual) The question was why is your company treating us badly.

      We cannot wait for 90 days and will be forced to move to another company soon. Please do expect to lose another 15 connections as my neighbors who are facing similar problems which are less painful than us will also be moving to Idea soon.

      Regards
      Gagandeep Singh Chandok
      Writing behalf of Guninder Singh Chandok

      From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
      To: [protected]@yahoo.com
      Sent: Friday, 21 September 2012 1:07 PM
      Subject: Re: FRUSTRATING COMPLAINT [|BAL|Qrc220091222094311064481|]
      Namaste Gagandeep Chandok,

      You wrote in on 21/09/2012 with a problem regarding indoor Network coverage issue on your airtel mobile number [protected] and others regarding delay in cancellation for your airtel Land line number [protected] .

      We regret for the inconvenience caused to you in this regard.

      airtel has a very robust network and we have a state of the art infrastructure deployed to ensure continued services to our customers. Despite this, issues crop up in some cases due to several reasons: location of a building, topography, climatic conditions, the handset quality, to list a few.

      We have registered your complaint. Your Reference number is 46043590. Our team will contact you by 27/09/2012, 02:30 PM with an update on the same.

      We regret to inform you that we are unable to assist you from our end. Hence, we request you to write to us at [protected]@in.airtel.com by mentioning your land line number along with STD code in the subject line of your email.

      airtel regrets the inconvenience you are experiencing. We assure you the matter will be resolved at the earliest. Your suggestions/feedback are always welcome.


      Yours Sincerely,

      Customer Care
      Bharti airtel Limited

      My airtel app - your world of airtel on the go. The easiest way to manage your mobile, broadband & digital TV accounts from anywhere. Download free, click www.airtel.in/myairtel(data charges apply)

      Click here to provide feedback

      Your response will help us to enhance your experience with Airtel. Please click on the link below & provide us your valuable feedback on this interaction
      https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=BBDC226F8889...



      [protected]Original Message[protected]
      From: [protected]@yahoo.com
      To: [protected]@in.airtel.com
      Cc:
      Sent: 20/09/2012 09:56:55 PM
      Subject: Frustrating Complaint

      Dear Sir

      I am writing on behalf of my father Mr Guninder Singh Chandok. We are residing
      in Bangalore and my father has been with your company airtel from the past 10
      years plus. We have three post paid and one pre paid connection currently. The
      Mobile numbers are [protected], [protected], [protected] and [protected].

      We have been facing indoor network issues from the last 3 years. We complain
      and the issue was resolved only partly however from the last 8 to 10 months
      condition has turned from bad to worse. We have made many complains and instead
      of things improving, things have turned worse. We cannot receive or make calls
      inside my house and we have to stand outside at the front gate or worse on the
      road. Mobile phone is suppose to be mobile and we cannot use in our house.We
      cannot make or receive calls or sms at all inside my house. I get cab facility
      from my office and I have missed my cab several times as they could reach me on
      my mobile and have spend Rs.200 to reach office thanks to your bad network
      coverage. My complains have been closed without our consent stating it is
      resolved and we have been told to wait for 90 days for it to be resolved.

      Surprisingly Idea mobile coverage is reaching inside my house without any
      problems.Today I was told that I can move to another provider. What does airtel
      want us to do for 90 days? why was it not resolved before? Who will compensate
      for inconvenience caused?

      Why Idea is working and not yours ? We have been paying rental charges and
      getting the worse service. When we try to speak to your customer services due
      to poor connectivity Call gets dropped and they do not have the courtesy to
      call back. I called today 4 times and call gets dropped every time when I told
      them at the start of the call that I am standing on the middle of the road and
      explained the network situation as well as asked to call back if call drops. No
      call backs. I was placed on hold for a long time and call dropped with
      connection error message.I have spent hours on the mobile to complain as your
      customer services team takes hours registering and answering my queries.Every
      time call drops I have to call again and repeat my complain which is very
      frustrating. We pay our bills on time and good amount of money for this bad
      service and connectivity. Your technical people came to our house 3 times and
      said they would resolve it in 3 days every time after which we get a call that
      it would take 90 days to resolve it. Why 90 days ?

      Airtel is supposed to be the number one company in India as per your customer
      services team thus your company made it clear in the last 3 conversations that
      you are not willing to resolve our query sooner and as per today's conversation
      that you want us to leave your company.

      I had landline services with you which was [protected] I have placed an request
      for cancellation today as I received poor service I paid a lot for broadband
      and there was no value for money. I received a good offer from any other
      company who offered better speed and download capacity. There is value for
      money. I called your landline team told them about the offer where I am paying
      less and getting more. I was with you for more than 5 years and everything you
      have only increased the prices for the plan I was under but never improved the
      services for affordable prices. My landline will no longer be with you from
      27th September. Now we have no other choice to move our mobile numbers to
      another company as your company cannot gave a quick solution and want us to
      leave. Our patience and loyalty f

      This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
      I am sorry you are wrong it was never resolved you gave us the worse service You are losing all the 4 mobile numbers and wanted to keep you informed You never resolved anything you kept repeating wait for 90 days You took money from us and gave us the worst services I hope some one is listening from trai Anyone was to ask if we would suggest Airtel we would say join with your own risk.We will never ever recommend you to anyone.

      Regards
      Gagan
      You are Wrong!!! You did not resolve anything You have provided the worse service ever You are losing all 4 connections congrats Just wanted to keep you informed We will never recommend you to anyone You took money from us and gave the worse service Loyalty means nothing to you Airtel proved it I hope someone from TRAI is listening.

      Regards
      Gagandeep
      This is exactly what happened to me. I am experiencing connection drops and it has been worst for last 5-6 months. I complained and they told me that they need 90 days to resolve the issue, the reason cited is they need to build a new tower in my area which is inside Bangalore city limits. I waited and when I called after 60-70 days I came to know that they had closed the case that time itself (before 2 months) stating that it is an indoor issue and resolving as per customer acceptance. What an unethical way of doing business! I have 4 mobile connections and one broadband connection and has been a loyal customer for past 7 years. I wanted to keep the numbers and hence waited till now. There is a limit, I can't wait anymore as they are looting my money without providing basic service. Goodbye Airtel.
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        Sawan Mehta
        from Dera Gopipur, Himachal Pradesh
        Sep 20, 2012
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        Address: Karnal, Haryana

        I was noticing that my balance was deducting eveey day.
        I today checked by sending last to 121
        they said some amisha pack was active charging rs 5 daily.
        Now i messeged stop to 121
        they do not show option to stop this pack
        And when i call on 198, they ignore my call and cut it.
        Please help
        Thankyou

        Sawan mehta
        Namaste Mr.Mehta,

        This is to inform you that your concern listed on 20 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


        We assure you that we are committed to resolving the issue to your satisfaction

        Regards
        Arpit Dixit
        Airtel Presence (Airtel Customer Service Team)
        Bharti Airtel Ltd
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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          rajiff
          from Hyderabad, Telangana
          Sep 20, 2012
          Resolved
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          Resolved

          Address: Bangalore, Karnataka

          Have 2 issues with Airtel

          1. They don't have customer care number or email ID any where on their website or the bills, especially to call from non-airtel phones
          -- By some how when i got the number and called, i pressed for my mother tongue Kannada, very sad to here a very cartoonish and automated voice response and dialect, felt more like insulting my mother tongue, why they could not record in standard Kannada dialect

          2. I paid my bill at a airtel counter, but the guy had entered a wrong account/phone number, hence i immediately asked him to correct, which he said will do in day or 2 but after bill due date was over also, i started getting the phone calls hence i had to register a complain about the incorrect payment and correction not done issue, i gave the bill number every thing the airtel customer care person asked

          even after 2 weeks of that i was getting daily minimum 3 calls about payment, i kept patience and told them the issue every time they call, they not use to have any record of last interaction & response with me

          But after 1 month, they disconnected, and that is when i discovered no where i have a phone number of them to call from other than airtel, whose connection they had removed and i not had any way to call them and put my case forward

          after a 1 month and 1 week a goon come about the payment and threatens, that too for a petty 1800 Rs.

          I told him to get last from my house and hoped on to file a consumer forum case on Airtel

          I want to sue them for the mental torture i have been receiving from their end

          Thanks
          Basavaraj
          Aug 13, 2020
          Complaint marked as Resolved 
          Namaste Basavaraj,

          This is to inform you that your concern listed on 20 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


          We assure you that we are committed to resolving the issue to your satisfaction

          Regards
          Arpit Dixit
          Airtel Presence (Airtel Customer Service Team)
          Bharti Airtel Ltd
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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            I
            ijlal
            from Jaipur, Rajasthan
            Sep 20, 2012
            Resolved
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            Resolved

            Address: Varanasi, Uttar Pradesh

            Dear sir,

            We have a Airtel dth connection .but last 4 weeks dth not working .No picture can be displayed due to some connection error. and airtel sms me your services is incruppted within 2 days i[censored] r not recharhing.our cust id is [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
            Namaste (ijlal),

            This is to inform you that your concern listed on 20 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

            For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

            Regards
            Arpit Dixit
            Airtel Presence (Airtel Customer Service Team)
            Bharti Airtel Ltd
            [protected]@in.airtel.com
            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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              S
              sbrgcmd
              from Bengaluru, Karnataka
              Sep 20, 2012
              Report
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              Address: Hyderabad, Andhra Pradesh

              We want the bank account no. of the Bharathi Airtel.
              hhhhhhhh
              Namaste (sbrgcmd),

              This is to inform you that your concern listed on 20 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


              We assure you that we are committed to resolving the issue to your satisfaction

              Regards
              Arpit Dixit
              Airtel Presence (Airtel Customer Service Team)
              Bharti Airtel Ltd
              [protected]@in.airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                S
                ssgagandeep
                Sep 20, 2012
                Resolved
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                Resolved

                Address: Delhi

                I had applied for airtel broadband connect and within a few hours, the sales person took Rs. 500 (contact no : [protected]) on Aug 11th and told be the connection would get installed within 2 days. I kept on calling this person for more than 2 weeks but failed to get any reason for not getting the connection installed. Finally the installation team came on Aug 23rd. Again a new surprise, they were offering me an old modem and charging complete amount. I refused and told them that I need a brand new equipment if I am paying for a new one. I again kept on calling to know the status. The new person finally came and did some installation testing. At the very initial stage when I was offering Rs. 500/- to the sales person, I had asked for 1 bill for installation for my accounts purpose that could include everything installation, modem etc. Not once but a dozen times the sales person confirmed that it would not be an issue, the installation person would provide you that. But when I asked the installation person for it, he refused. I kept on calling multiple sales people who had committed but they said they can't help now.

                Frustrated with the entire process, I immediately decided not to go with the installation and not to take the connection. I asked the installation person immediately to take his entire stuff. I called up sales person [protected] & [protected] (other person involved) and told them that I am not allowing the installation person to activate my connection as I am not getting the bill as
                committed. They both assured not an issue and they would provide me a refund of Rs. 500/- by Aug 27th positively. It has been around a month now and have been calling these guys but they don't respond. Even if they respond, they use foul
                language.

                Another shock came to me on Sep 1st, when I received a bill for no.[protected], showing that the connection is already running. I would like to ask Airtel on what basis has the connection being charged and activated. Have they checked
                their records that the connection was ever installed at my place ? Or it has been ever used ? I still have the installation acknowledgement that I never signed and handed over to Airtel person. Do they have a copy of it that confirms installation ?

                Airtel slip clearly says "Once the report is signed, billing shall commence from the date of this report"

                Also "Please sign the report only if you are satisfied with the installation"

                Show me the original signed copy. How can the connection get activated if you dont have the original signed copy of this ?

                This is the height of harassment that a customer can get. All due to your incompetent sales person who never committed right and over smart installation team that started the bill without even checking that the connection was installed.

                I simple want to get a complete refund on my amount Rs. 500/- and I am not interested in any service from Airtel and my billing is on for a connection that doesn't exist
                +1 photos
                Aug 13, 2020
                Complaint marked as Resolved 
                Namaste (ssgagandeep),

                This is to inform you that your concern listed on 20 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                We assure you that we are committed to resolving the issue to your satisfaction

                Regards
                Arpit Dixit
                Airtel Presence (Airtel Customer Service Team)
                Bharti Airtel Ltd
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                  9
                  9997684707
                  from Pune, Maharashtra
                  Sep 20, 2012
                  Resolved
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                  Resolved

                  Address: Uttarakhand

                  sir since 2 days i am getting a froud calls from[protected] and[protected] and telling me that i have won 25 lakhs in airtel sim lucky draw in dubai and shortlisted between 1 lakh 35 thousands people.i concerned to customer care they told me its froud.my mob no ios [protected].pls guide me.what to do and how can stop this type of froud cases.
                  +1 photos
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  SIR,
                  I recieved a call from no.[protected] on[protected] from a so called executive from ARC (ayurvedic research centre , chennai ) that i have won 2nd prize of airtel lucky draw , a nokia N97 mobile .They took my address & said that prize will be awarded by their company ,which i will get in 10 days on payment of Rs 1575 on recieving the parcel.
                  IT is more than 13 days since , but i do not get my prize ,nor do those people are picking my phone (the no. is valid) . Even I, do not know what to do .
                  please help.
                  thanks
                  hi sir some body call that my nomber is win by 10lakh we provid my aaccount nomer and he take 40thousand cash my account we want who is he plz help sir
                  RESPECTED SIR,
                  A PERSON WAS CALL TO ME FROM THIS NO [protected] AND HE SAID TO ME U HAVE WIN A BIKE OF RS 50, 000 AND HE ALSO GIVE THE ACCOUNT NO OF AIRTEL COMPANY THEN HE SAID TO ME PLZ PUT RS 6500 ON AIRTEL ACCOUNT NO FROM BANK OF INDIA FOR RESITRATION OF BIKE PAPER.
                  SO I KNOW FROM UR OFFICE IS THAT TURE YA FALSE
                  YOUR CUSTOMER
                  SANDEEP RAJ
                  MY NO [protected]
                  I HAVE RECIEVED AN SMS FROM YOUR YOUR COMPANY ON 11TH OF MAY 2011 SAYING THAT YOUR MOBILE NUMBER HAVE WON 500000 GBP ON UKCOCA COLA MOBILE DRAW. SO WANTED TO KNOW THAT IS IT TRUE? KINDLY INFORM ME. MY DETAILS ARE AS UNDER:
                  NAME- KUMAR PRASHANT
                  MOB. NO. [protected]
                  EMAIL ADDRESS- chandan[protected]@gmail.com
                  Namaste ([protected]),

                  We would request you to kindly ignore these calls and messages and don't revert on such messages and calls.

                  Regards
                  Arpit Dixit
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                  sir since 1 days i am getting a froud calls from[protected] and[protected] and telling me that i have won 25 lakhs in airtel sim lucky draw in dubai and shortlisted between 1 lakh 35 thousands people.i concerned to customer care they told me its froud.my mob no is [protected].pls guide me.what to do and how can stop this type of froud cases.
                  Dear Sir,
                  since 1 days i am getting a froud calls and Massges from[protected] and telling me that i have won 25 lakhs in airtel sim lucky draw in dubai and shortlisted between 1 lakh 35 thousands people.i concerned to customer care they told me its froud.my mob no is [protected].pls guide me.what to do and how can stop this type of froud cases.
                  Namaste(ravikumar99101),

                  This is to inform you that your concern listed on 17 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                  For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                  Regards
                  Deepak Mohod
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                    vmalviya24
                    from indore, Madhya Pradesh
                    Sep 20, 2012
                    Resolved
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                    Resolved

                    Address: Madhya Pradesh

                    Respected Sir/Madam,
                    I was recharge a airtel mobile no. [protected] by SBI online banking and all the details are filled correctly on www.airtel.in and recharge price is rs.151 . The plan of rs.151 is for 2G 500MB & 3G 500MB but the recharge is not completed and my bank balance is cut by airtel of rs.151 .Please Help me I am a 12th Class Student . You can call me on [protected]
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    sir,
                    I had made a recharge of Rs: 90 .Transaction ID:[protected].
                    on date 9th jun 2008. before doing this I inquired about its call charges but still my local land line call cost me Rs 1.00 per minute which should be Rs.0.50 per minute. I made coplaint in airtel customer care but they didn't solve my problem.

                    Airtel — over priced recharge coupons

                    To whom so ever it may concern,
                    I would like put forward the grievances of me and many other customers who venture out to buy recharge coupons from their local grocery stores in my city of hyderabad.The main problem is that they generally charge a rupee more than the M.R.P which by law is illegal.its not just a question of one rupee or one customer. there a number of shops that sell recharge coupons for a price which is more than the M.R.P..i would request the concerned authorities to look into the matter because they are not only fleecing us customers but also bringing the mobile phone service provider a bad name.

                    Airtel Mobile — Recharge

                    I had recharged for Rs198 two months before. Before recharge the dealer called the customer care and asked about the recharge tarrif. Customer respresentative informed him that We'll get 100 messages free per day, NO DAILY RENTAL, NO CHARGE FOR FIRST MESSAGE. But After recharge it was found that , The Day's first 2 msgs were charged RS1. (1+1=2rupees per day). When asked to customer care and also supervisor (Name of supervisor if needed: Ramya) Say that that this tarrif is not apllicable for us, and some say that they have given wrong information, and some said that there is no plan as such AND SOME ALSO SAID THAT WE LIED.

                    And after that Now i want to recharge for RS 149 which has 150msgs free. First when called customer care, said that it is applicable, And when called second time they said that it is not apllicable, AND THEY ALSO SHOUTED AT US LIKE WE ARE THEIR ENEMIES.

                    Airtel Mobile Recharge — mobile recharge

                    Sir, i have a mob. connection of Airtel no [protected] which was taken at portblair, in A& N Islands when i was transferred from Bangalore to Portblair during May 2007. After completion of my tenure at Portblair, I was repatriated back to Bangalore during Jan 2010. I still hold the old mob. number. As there was a saying that once a number is allotted, that holds good throughout india and will come in to effect from 21.3.2010. I was recharging my mob. at bangalore itself. Recently I have recharged with Rs. 150/- which was not credited to my main account, and on enquiry it is stated that this recharge is valid only in Portblair. As i am in bangalore i cannot use this facility. I therefore request you to credit Rs. 150/- to my main account, so that i can use this in Bangalore.
                    Thanks.

                    MOBILE RECHARGE — did not get the balance

                    I tried to recharge to my mobile by use of sbi freedom. money was deducted from account but i did not get the recharge to my mobile. i did the recharge on 23th of November 2010. kindly help me my mobile number are [protected].
                    Order No. R[protected]
                    CCA[protected]IG35617603 TRANSFER TO [protected] AVENUES INDIA PRIVATE
                    Order R[protected] FOR RS. 333/

                    I HAVE PAID Rs 333/ THROUGH NET BANKING AIRTEL COMPANY FOR RECHARGE MY MOB NO. [protected].DT. 12.12.2010 BUT TILL THE DATE & TIME 21.13 NOT RECEIVED ANY RECHARGE OF MY MOBILE. PL CHECK THE POSITION .

                    Airtel — no recharge. mob no. 9981680506

                    Account Details rechargeitnow.com
                    Reference No. IG35938818
                    Debit Account No. [protected]
                    Reference Number CCA[protected]
                    Amount INR 333.00
                    Status Completed Successfully
                    Debit Branch BHILAI MARKET AREA
                    Date - Time 16-Dec-2010 08:32 IST
                    [protected]@ccavenue.com
                    PAYMENT DETAILS
                    16-Dec[protected]Dec-2010) TO TRANSFER
                    INB CCavenue Bills CCA[protected]IG35938818 TRANSFER TO [protected] AVENUES INDIA PRIVATE 333.

                    Airtel Mobile — Mobile recharge

                    On behalf of my daughter Ms. Aswathy Vinod who is on a tour to Portugal, i tried to recharge Rs.1000 to her Airtel mobile No. [protected] through Recharge.in by using my SBI credit card. Although the credit card transaction including sewrvice charge of Rs.1075 was successful, the mobile recharge did not happen. More than six-seven hours the mobile recharge was showing as 'pending' and afterwards, the status changed to 'Invalid Credentials". Where and how i will get back the money as the transaction has not gone. Customer Executives of Airtel are not helping me. The message from SBI Credit card shows the transaction at Talence Technologies.

                    It is told by Airtel that they are third party service providers. But ultimately the money will go to Airtel only. So please help me to get refund of Rs.1075 paid for mobile recharge which did not take place.
                    Already the mobile was recharged soon by another transaction through Airtel by my husband who is at Trivandrum, as the recharge attempted by me failed.

                    rugmani vinod
                    Flat No.I-89
                    RBI Officers' Quarters
                    Ameerpet
                    Hyderabad- 500 016
                    I tried to recharge my Mobile [protected] on 14th-Dec-2010 for topup of Rs222 using my sbi mobile banking, the amount was debited from my account and it was transferred to airtel account but I did not get any talktime. SBI response is that the amount is already transfered to airtel with transaction id: 1200 2478
                    3454. I spoke to customer care executives many times but most of them are giving vague replies as well as different replies, so i don't know which one speaks the truth. I sent an email to airtel on 30th Dec-2010 regarding the problem, they replied back same day and asked me submit the bank statement as they wanted the proof that the amount was debited from my account, I submitted the bank statement and then after that i wrote a chain of mails to them but I used to get auto generated sms that "We will get back to you within 24 hours", I didn't get any call or any reply from airtel... Well I have checked in SBI also that the amount was transferred to Airtel but Airtel doesn't seem to care, It is not about small or Huge amount but it is about quality, and I can say with my own experience that all promises made by airtel are fake. The quality has gone down..
                    your my offer service is worst
                    it take my 18 rupees
                    without giving my any balance
                    my transc id is[protected]
                    on[protected] at 5:07 pm

                    i am very much angry with your kind of service

                    as you only told in scheme that you will get 18 in 18 rupees
                    but i got 0 in 18 rupees]
                    you bad service provider
                    ayush patodia
                    [protected]
                    rakesh sir
                    first see that you provide true service to your custmer
                    I RECHARGED FOR 50 .....FOR AIRTEL ON RECHARGE IT NOW......AMOUNT IS BEING DEBITED FROM MY ACCOUNT ........BUT MY MOBILE DIDNT GET RECHARGED.............

                    AirTel — MOBILE NOT RECHARGED

                    I RECHARGED FOR A AMOUNT OF 50 ON AIRTEL FOR MOBILE NO([protected]).........ON RECHARGE IT NOW....BUT MY MOBILE WASN'T RECHARGED AND AN AMOUNT OF 50 WAS DEBITED FROM MY ACCOUNT.......
                    I also recharged for Rs.50 through my Axis Net Banking Yesterday[protected]. The mobile is not recharged but the money is deducted from my account.

                    AirTel — mobile not recharge

                    why mobile not recharge this is my order no fx:[protected],plz reply me.
                    My Cell No is [protected] It was vadaphone cell
                    I change in Airtel
                    my offer service is worst
                    I Etop 18 rupees
                    without giving my any balance

                    i am very much angry with your kind of service

                    as you only told in scheme that you will get 18 in 18+18=36 rupees
                    but i got Rs.0.01 in 18 rupees]
                    you bad service provider
                    Subhash Chandra
                    [protected]

                    MOBILE RECHARGE — not get recharged

                    I have recharged my Vodafone mobile([protected]) using oxycash - corpnet, my account has been debited for Rs. 100 but i have not get recharged, kindly refund the amount, my transaction ref no is cn[protected] mobile ec merchant name: oxycash otc: 1514078

                    my mobile contact no. [protected],
                    Namaste ( vmalviya24),

                    This is to inform you that your concern listed on 20 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                    Regards
                    Arpit Dixit
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com
                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    i recharge with 50.00 talk time to my airtel no [protected] through on line icici account, in this i deducted money from my, but i did no get any mobile recharge balance what can i do?
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                      U
                      umesh mehra
                      from Kota, Rajasthan
                      Sep 20, 2012
                      Resolved
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                      Resolved

                      Address: Kota, Rajasthan

                      Sir,
                      I have recharged for net Rs 98(2 GB) with free surfing, but very first time 50 Rs is detected from my account while i didn't down load any thing,kindly guide why this happened
                      Umesh Mehra
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel — amount detection

                      Past one and half month i am facing this issue. i am getting airtel mms game messages in my mobile through airtel live once i get that message i am losing the amount of Rs. 99 i am losing on my account balance. it was upon nearly four times after that i raised the complaint to airtel that time i needs to make so many calls to customer care no. Than only we are getting our many nearly 50% of the amount that all so we needs make nearly 30 to 40 calls to customer care no. even though i actived DND but airtel is telling it will take 45 days to active the DND service till to day i am losing nearly Rs 400/- in that i got nearly 250 rs only. so please to the needful for me. Regards Harikumar.j mobile no. [protected]
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                        M
                        Mrs. sunita singh
                        from Mumbai, Maharashtra
                        Sep 19, 2012
                        Resolved
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                        Resolved

                        Address: Gujarat

                        Dear sir,
                        I enquired from airtel office and came to know that my services are stopped due to third party use of my phone.It is very surprising that if SIM is taken in the name of my wife and if there is call from your office and phone is attended by another family member then how you can say that it is third party use.it means that only one person will attend phone even in case of emergency.you are also not providing the proof of name whether it is correctly recorded in your record or not.My SIM card is pre paid so not getting any bill so i am not able to see the correct name and address.
                        It has been told that even if phone is not lifted then they will also stop the services in the name of verification.It is totally wrong because we are getting plenty useless calls from airtel and it is not necessary that i must attend all calls.I also don't know whether call is from airtel or fraud.
                        It is my humble request to send a written letter or through email for verification before taking any action.I have to go to your office only to discuss problem as you are not resolving problems on phone or through mail. It is one kind of harassment to customer as there is wastage of time as well as money.I have to apply again as informed by your executive even there is no mistake from my side.I am interested in your SIM as i am getting the same number otherwise not happy with services.Kindly tell me the name of the SIM holder as per your record to verify the same.Pl reply immediately and improve the services otherwise customer will switch over to others.Rest is up to you.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        SIM CARD — STOPPED CALLS

                        I purchased aprepaid sim no.[protected].it was apre activated sim.on jan 17.01.2008 i recved a sms regading add. proof.i submitted my documents on 22.01.08.yet my sim is not activated till date.is it proper on your part.you should look in to my complain instantly as i don,t want to induldge myself in any legal action.
                        with hope
                        manoj
                        sir my name hifzu siddiqui and my qualification M Tech and i verry happy the vodafone service. and my contact no [protected] thankyou

                        AirTel — stopped incoming and outgoing

                        Customer care,

                        This is madhusudhanarao my mobile number is [protected].From two days onwards my mobile incoming and outgoing is not working.please make necessary action immediately.

                        regards,
                        madhusudhanarao.M
                        [protected]

                        Airtel — STOP INCOMING AND OUTGOING

                        MY MOBILE NUMBER IS [protected] IT HAVE RUPEES 572 BALANCE WITH LIFE TIME VALADITY TILL 2021 BUT AIRTEL STOPS OUTGOING AND INCOMING CALLS BECAUSE I AM USING MY ANOTHER SIM FOR LAST TWO MONTHS THEY REFUSE TO START IT AND GIVE BACK TO MY BALANCE.

                        Bharti Airtel — Don't stop the incoming &outgoing of my Prepaid Connection

                        Dear
                        Sir/Madam
                        I Imtiyaz R/O Baramulla using your prepaid connection from more than 5 years. As Read in the newspaper that the Bharti Airtel is going to stop the Incoming and outgoing in Kashmir Division. As I am Working in Chandigarh So it Was not able to me to submit my documents. So it is my humble request towards your company don't stop my service.


                        Thanks and Regards
                        Imtiyaz
                        R/O Arampora Baramulla
                        Mobile No. [protected]
                        Email Id:- [protected]@hotmail.com

                        stopped incoming & outgoing calls - Comment #1814598 - Image #0

                        AIRTEL TELECOM — SIM card stopped

                        Sir, my name is Chinmoy Mukherjee, and my Airtel mobile no. is [protected]. Sir I have brought this SIM about 7 months ago submitting my documends. It was working fine. But today my incoming and out going calls are stopped saying that I did not submit my documends. How can it be? Sir please help me to work this SIM again. Thank you
                        Dear Sir,

                        I am a loyal airtel (maharashtra) customer since 6+ years.. Hence my first choice for my second simcard in Bangalore was airtel..
                        My Bangalore airtel no. [protected] out-going services have been blocked since 16th Feb, 2011.
                        On calling airtel customer care, i was informed that i need to re-submit al the documents.
                        I did the same, on that day itself, as that is th only mode of communication with me here in Bangalore. I was assured that my services would be enabled within 3 days.
                        On Saturday 19th Feb, 2011 i called back to the customer care at 2.30pm and i was assured that my out-going facility would be started by that evening itself and that day i was given ref # COGCL[protected].

                        But till today, i.e 21 Feb, 2011 my out-going service is blocked and being a loyal customer and performing my duties on time I have lost my patience.

                        I called the customer care again today, and they said they will raise a new complaint and that will b addressed till 24th!!

                        Before this also, my services were blocked for 3 days.. It is second time in d same month!!

                        This was where i have decided to write this mail and let airtel know they have lost their 6yr old customer because of their bad service and total negligence.
                        Thank you!

                        Airtel Prepaid Connection — stop connection outgoing/incoming /

                        I had a mobile connection Number [protected] which has been provided by the Bharti Airtel Ltd. to me , the services were running smoothly all of a sudden the services were blocked by the service provider company (incoming/outgoing ) when I contact the concern Local Office of the Company, the representative told me that in ID verification it is found that ID is not correct. I request him to provide the fresh ID alongwith the application form of the company and I deposited the fresh ID to a Local Office of the Company in Lucknow. 03 months have been passed till now the connection is not activated while Rs.833/ balance maintain in my above mobile number. Please look into the matter and get me relief in the above matter as I have already suffered too much in this regard. Either immediately run my prepaid connection or transfer the credits on my another Airtel Prepaid Mobile Number [protected]/ [protected]. Hoping that you will solve the problem as early as possible.

                        Regards,



                        Thanking you & oblige.

                        Sincerely yours,


                        Renuka Kapoor

                        Airtel — outgoing and incoming call stop

                        i activate new airtel no. n company deactivate that no. the issue of document quire i resubmit document again as per company rule... but company never activate no. still... i complaint also area sales manger of airtel and distributed but they never activate my no...
                        Namaste Ms.Singh,

                        This is to inform you that your concern listed on 19 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                        We assure you that we are committed to resolving the issue to your satisfaction

                        Regards
                        Arpit Dixit
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                        My number is [protected]. Mera outgoing calls band kar dijiye please.
                        [protected].Ye v mera number hai. mera incoming calls band kar dijiye . please.
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                          archana_motagi
                          Sep 19, 2012
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                          Address: Hyderabad, Andhra Pradesh

                          I was using airtel prepaid no. [protected] since 2008. Since January 2012 I didn't use this number &it was deactivated. I called customer support([protected]) in the last week of July 2012 & I was told that my no is not yet assigned to anybody and will be activated within 24hours. I was told the balance is zero.When my number didnt get activated even ater a week, I called the customer support again on 23/08/2012.I was told to recharge my mobile to get it activated. I did recharge my mobile with Rs.50/-. But still my no was not activated. Again I called support and I was told recharge was not successful and i need to recharge with Rs 31 to get it activated. i did it but no luck. Again I called cust support ,I was told the balance is now Rs. 24 and I need to recharge with Rs31 followed by Rs.2 to activate it. I did it. but still No didnt get activated. Again i called cust support. It was told me that I dint do recharge of Rs.2 immediately after rs31., it didnt get activated. So next day I did the same way. But still my No didn't get activated. I kept on following with cust support till today. But no proper solution from them and I was in vein. I tried calling my own number from a different airtel number and for my shock!!! somebody answered the call. Upon asking the person said that this No. got assigned tom a month ago. I called customer support & they said it cannot be reassigned to me. But what about the money I recharged??? The supervisor told me that, if I give any airtel prepaid No. they will refund my amount by recharging that No. I gave [protected]. And they kept me on hold and call got dropped. Since last 5 hours I called customer support several times & each time either they kept my call on hold or told will transfer to concerned person and thy kept on disconnecting the call. After struggling for 5hours, I could talk to one supervisor and he said that we cannot give you refund. Now, who is responsible for all the humiliation I am going through since last 2 months? What about the valuable time I spent talking to customer support ????
                          Why was wrong information given to me??? Why did they ask me to recharge it when it is assigned to other person??? Why was I told that the number will be activated for me in the call itself ?? Why did the cheat me???? Who is going to give me back the compensation for my valuable time that I spent talking to customer support which did not yield anything?? I need justice... I request the concerned person to take necessary action against Airtel for this mess and do the needful. And make sure that this kind of humiliation is not done to any other customer like me.
                          Namaste Mr.Motagi,

                          This is to inform you that your concern listed on 19 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                          For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                          Regards
                          Arpit Dixit
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com
                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                            Dikshet Bhardwaj
                            from Basi, Punjab
                            Sep 18, 2012
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                            Address: Gurdaspur, Punjab

                            Dear Sir,
                            I am using airtel postpaid service. My number is [protected]. I get a
                            new android cell phone on 3rd of September 2012. On 6th of September I
                            received a sms that I am getting free 133 MB of internet service for
                            free. On 7th of September I get sms that I have already used 97MB of
                            data service and on 8th 170MB. I called to customer care about this
                            and they have told me that I am getting 500MB of internet service for
                            free till 4th of October. so I deactivated that internet service for a
                            while that whenever I'll be in need I will use it. But Now they said
                            that I am getting charged for this and I have to pay 1600 Rs for this
                            so called FREE SERVICE.
                            I am feeling cheated. I never expect this thing happening in airtel
                            services. I was having complete trust in your company but now I feel
                            like a fool who get tricked.
                            Namaste Mr.Bhardwaj,

                            This is to inform you that your concern listed on 18 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                            For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                            Regards
                            Arpit Dixit
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            [protected]@in.airtel.com
                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                              kisho50
                              Sep 18, 2012
                              Resolved
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                              Resolved

                              Address: Dhule, Maharashtra

                              Hi,

                              This is regarding Reebok wrist watch issue 1 month ago I had booked online airtel digital TV connection through airtel website, While booking online it was told that i will get Reebok watch worth Rs2500/- if i book it online.

                              I paid 1790 Rs through debit card, as per procedures it is installed on my billing address, but i so far i didnt received Reebok watch worth Rs2500/-

                              I have raised so many complaints at airtel.they given false assurances, I got the call from sales team, said it will be delivered on my address within 1 week, when I asked about POD status or courier agency name they disconnect my call.

                              Please find below details, and take necessary action.
                              Please find the below details,

                              Customer ID :-[protected]
                              Order Number :- 2430087
                              Pack Name :- Mega 1 M Website July 12 (Upfront ) NRC 1790/-
                              Transaction ID :[protected]

                              Billing Address
                              Kishor D Endait,
                              Plot 16, Shivrai Nagar, Wadi bhokar road,
                              Deopur Dhule,
                              Near Gajanan Baba Temple.
                              Pin 424011

                              Regards,
                              Kishor Endait
                              [protected]@gmail.com
                              Mob number :-[protected]
                              Alternate number :- [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel Digital Tv(DTH) — on line installation

                              I AM RETAILER OF Airtel DEGITAL tv FROM LAST MORE THAN 20MONTHS. NOW I AM INTRESTED TO LODGE THE INTALL. ON LINE KIND SEND ME PROPER e.mail i.d. for COMM. & Bus.SUPPORT.

                              Booked online Airtel DTH connection- Free Reebok wrist watch worth Rs 2500/- not delivered - Comment #1710447 - Image #0

                              Airtel Digital TV - DTH — No response after 1 year of disconnection to take away the hardware

                              Dear Sir / Madam,

                              My Airtel Digital A/c. No. [protected] in the name of Dipesh Mistry has been disconnected in May 2010, as it was unable for the Airtel engineers to relocate the hardware (Dish / Set-top box / remote / access card). I was given a date to 1st April 2010 (10:04 am) the Airtel people would come and collect the hardware. I waited for about 10 days after 1st April and complained again. I was again given a date and time and nobody turned up.

                              Thereafter, I have continuosly put complaints to remove the hardware from my residence. I always get a date and time and nobody turns up. Its been almost a year now and last month I have given 2 complaints to remove the hardware. Both the times ive been assured the the hardware will be taken out in the next 24 hrs and its not done.The last complaint was given around 19th Feb 2011 where I was assured the hardware will be remove immediately. I was also given the agency cell no. ([protected]) who will come collect the hardware. Yet there was noone to come.

                              I had also called the agency and I was assured by Pranav (in-charge of the agency) that it will be removed the next day as they are very busy today. Its been almost a week now and there is nobody to even bother to call and talk. I have tried calling the agency for the past 5 days but nobody now picks up my calls.
                              Above all this i've been continuosly getting messages on my cell phone to recharge the service. Sometimes there are 3 to 4 messages in a row to recharge / get exciting offers etc.

                              I hope this time some action is taken.

                              Dipesh Mistry

                              Airtel Digital TV - DTH — UNABLE TO RECEIVE THE SERVICES DESPITE PROPER RECHARGE

                              My Customer id number is [protected]
                              The recharge was done on 12th August,2011. However when no signal was received in the T.V, a complaint was filed on 13th August,2011 and it was promised that within 24 hours engineer will come to set the things right. After that, 4 more times complaint was filed between 14th August to 18th August and everytime promise was made by the Customer Care to send the engineer within 24 hours. However, till date, no action has been taken. I am really shocked that such hopeless services would be provided by such a popular brand.
                              When I check up with the customer care, my balance is reducing everyday without any services being provided.
                              Please let me know if any action is going to be taken or I will have to move to the Consumer Court for remedial action.

                              Mohan Lal Gupta
                              Customer ID no: [protected]
                              1-B-18 S.F.S TALWANDI, KOTA, RAJASTHAN
                              PHONE: [protected]
                              MAIL ID: [protected]@gmail.com
                              Namaste Mr.Endait,

                              This is to inform you that your concern listed on 18 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                              For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                              Regards
                              Arpit Dixit
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com
                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                sunilkotwal
                                from Mumbai, Maharashtra
                                Sep 18, 2012
                                Resolved
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                                Resolved

                                Address: Jalgaon, Maharashtra

                                Dear Sir,

                                My family has been suffering from the last several time from tower radiation.Approximately 1000 of the houses around the tower.We go there every 8 hours light in our village Gandhli and equipped in tower janretor it because most people are very disturbed by noise.Tower's very near our home and we did not even signature tower to build on the form, however, have been erected here tower.Last many times from many of our family members suffer from the disease, so we ask that we move away from here, this tower.If this is not tower moved away, we'll take measures steps against the company.We radiation and noise from the tower very annoyed with him for so you accept our request and move this tower in safe place as soon as possible. I hope you will take right decision for my request.kindly replay my request.


                                Thanks & Regards
                                Sunil Kotwal
                                +1 photos
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Sir

                                In our village not range and coverage for Airtel Networl
                                it is in Malappuram District, Munderi
                                Realy Munderi is a populated area. But , unfortunately there is no coverage for your network

                                plase take in consider my request and take action wanted as far as possible
                                i agree dis
                                Namaste Mr.Kotwal,

                                This is to inform you that your concern listed on 18 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                                We assure you that we are committed to resolving the issue to your satisfaction

                                Regards
                                Arpit Dixit
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                Dear Sir,

                                I have send my contact detail as per your requirement.Please kindly solve our problem as soon as possible.
                                My Email Id [protected]@gmail.com
                                contact no: [protected]

                                Thanks & Regards
                                Sunil Kotwal
                                [protected]
                                sir/mam
                                please install tower in my village of our company the any tower will be not install tower in my village you can send our tower in our village for see plot where are tower install my village rayia tehsil talwandi sabo disrict bathinda state punjab pincode 151302 contact number [protected]
                                sir/mam
                                please you can install tower in our village. the any network tower will be not install in our village.i hope you cann accept my request
                                thank you!
                                address
                                name kulwinder singh
                                village rayia
                                tehsil talwandi sabo
                                district bathinda
                                state punjab
                                pin code 151302
                                contact number [protected]
                                sir/mam
                                please you can install tower in my village. the any network tower will be not install in village.i hope you can accept my request
                                thank you!
                                address
                                name kulwinder singh
                                village rayia
                                tehsil talwandi sabo
                                district bathinda
                                state punjab
                                pin code 151302
                                contact number [protected]
                                sir/mam
                                please you can install tower in my village. any network tower will be not install in my village.i hope you can install tower in my village
                                thank you!
                                address
                                name kulwinder singh
                                village rayia
                                tehsil talwandi sabo
                                district bathinda
                                state punjab
                                pincode 151302
                                contact number [protected]
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                                  kubhushan yadav
                                  from Mumbai, Maharashtra
                                  Sep 18, 2012
                                  Resolved
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                                  Resolved

                                  Address: Ghaziabad, Uttar Pradesh

                                  sir i want to get of last month call detail records of my mob.no.[protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Namaste Mr.Yadav,

                                  This is to inform you that your concern listed on 18 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                  For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                  Regards
                                  Arpit Dixit
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                  sir/mam pls send me call detail of my airtel prepaid no [protected] id [protected]@rediffmail.com
                                  pls sir send me call detail my airtel prepaid no [protected] from 10jan to 20jan 2013
                                  Plz send me detail of [protected]
                                  sir/mam pls send me last month call detail of my airtel prepaid no [protected] & ID :[protected]@gmail.com
                                  sir pls call detail my airtel prepaid no. [protected] & [protected] from 23/08 & 24/08/13
                                  my id artipandey2010.[protected]@gmail.com plz send me detail
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                                    shivani bajpai
                                    from Chennai, Tamil Nadu
                                    Sep 18, 2012
                                    Resolved
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                                    Resolved

                                    Address: Gwalior, Madhya Pradesh

                                    Sir,
                                    I have Airtel mobile services they are deducting my balance again and again kindly help me I am feeling mentally harass with this type of deductions,Airtel Company persons are also not providing any assistance regarding this issue.
                                    Sincerely
                                    Shivani Bajpai


                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Hello sir/madam,

                                    i am a airtel prepaid mobile user. i had cancelled airtel music portal subscription service on 5-Nov-10. But till date(17-N0v-10), Rs5.0 is getting deducted everyday in the name of this service. i have tried calling airtel customer care lot of times but they are not able to help me. I would like to stop them from deducting rs5.00 everday from my account and also credit back me the earlier deducted amount.
                                    thankyou
                                    my balance has been deducted 4 to 5 times even i have not download anything from internet i am really frustrate of such airtel internet service, my cell=[protected], email id=[protected]@yahoo.co.in
                                    dear sir,
                                    airtel mobile compony has cut my mobile balance three time as follows
                                    1-on 21/07/11 rupees 60
                                    2-on23/07/11 rupees 98
                                    3-on 26/07/11 rupees 70
                                    when i contact costomer care he told me that i use internet service and miss guide me,
                                    but during this period my net service was already blocked by the componey then how can i use the service.

                                    sir, you are requested to take necessary action against the airtel to refund my money.

                                    shafiullah khan
                                    c/94 zakir nagar
                                    jamia nagar
                                    new delhi - 110025
                                    mo no - +91 [protected]
                                    email- [protected]@gmail.com
                                    Namaste Ms.Bajpai,

                                    This is to inform you that your concern listed on 18 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                    Regards
                                    Arpit Dixit
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com
                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                                    sir
                                    Iam using Airtel network they had deducted my balance if ask them they are giving u had net so we had deducted balance they are saying but I didn&#039;t use the net .so I request you to solve my problem as early as possible.
                                    With regards
                                    satish kumar samudralala.
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                                      sumit sethi 123
                                      from Srinagar, Jammu and Kashmir
                                      Sep 18, 2012
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                                      Address: Jalandhar, Punjab

                                      hello sir /madam gud afternoon its me sumit from jalandhar my contactnum is [protected] i am here to complaint about my internet i am taking service of internet nd i pay 399 per month for my internet but they dnt provide me speed they are using unmannered language kindly resolve my complaint thanks
                                      Namaste Mr.Sethi,

                                      This is to inform you that your concern listed on 18 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                      For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                      Regards
                                      Arpit Dixit
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com
                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                        k.k. Muralikrishnan
                                        from Delhi, Delhi
                                        Sep 17, 2012
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                                        Address: Chennai, Tamil Nadu

                                        My ID is [protected] and My Mobile number is [protected]. I recharged for Rs 510 and my balance accound is Rs 576.26 p . Now my all the channels blocked and I Ki ndly request you to immedietly resume all the channels as early as posible.
                                        +1 photos

                                        Airteldigitaltv — highly irresponsible attending fault

                                        airtel dgital tv dish connection higly irresponsible in attending the fault in spite of several requests playing fraud on the customers my tv digital connection not functioning for past 20 days to take necessary action against in efficiency and total negligiblecausing mental agony
                                        for the past 20 days my digital tv airtel dish not functioning MY NO [protected] DR.T.SUBRAMANIAM one unqualified engineer came cheated rs 300 saying tuner to be replaced after paying him by name satheesh till to day never turned up saying no signal i have rechared rs 250 totally i wasted rs 550 no action is taken till now one by name mr. naveen from delhi stopped answering my calls finally i decided to sue airtel dish t.v. service centre in the consumer court for mental agony and highly responsible by chennai service centre MOBILE NO OF SATHEESH FRAUD NO [protected] SERVICE CENTRRE NO[protected]
                                        AIRTEL DISH T.V. IS NOTHING BUT PAIN IN
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