Airtel Complaints & Reviews

Airtel — Airtel Bunch of Incompetent Fools

Dear Sir/Madam,



This is to bring to your attention a problem I am facing since 12th April, 2008.



On 11th April, 2008, I activated GPRS on my mobile because I had to travel to Gujarat for a week. It was activated instantly. However, after repeated sms/calling 121, I did not get the settings for my Imate SPL mobile. Infact my mobile was blocked for calling 121 and I was advised that I should contact only through SMS which will be replied in 24 hours.



After searching on the internet, finally I found the settings on 12th April, 2008 when I was in Ahmedabad. However, the speed was so poor/pathetic that immediately I sent an SMS to deactivate my GPRS. However, I got error “FAILURE TO DEACTIVATE SERVICE. PLEASE TRY LATER.” When I called 121, I was told that since my mobile was from Bombay, I have to call a Bombay number [protected] to deactivate the same.



Instantly I called that number and the executive took my complaint. However, when I found that my money was being deducted for the next two days, I sent an email on 15th April, 2008.



After that, I have been continuously calling helpline 121, sending emails, have personally visited your Kandivli relationship centre but my problem still continues.



Everyday Rs.14.99 is being deducted from my mobile. I did get refund a few times but what about my time that is being wasted in calling everyday to your 121 and giving my complaint.



I believe now each and every executive at your Mindspace office knows my voice. Till date, almost each and everyone has assured me that ‘YOUR PROBLEM WILL BE SOLVED IN 2 HRS., IN 6 HRS., IN 24 HRS’ etc. but nothing has been done. One particular gentleman Mr.Sheetal Mohite asked me to personally call him and check about the status of my complaint but after that he was not approachable. Once, I was informed that he is not available but he will call me back. Till date nobody has called back.



A few times, some people called me from Airtel saying that they are calling from the head office and also refunded my money and said ‘YOUR PROBLEM HAS BEEN SOLVED’.



Also, I keep getting messages that ‘YOUR PROBLEM HAS BEEN SOLVED’ and ‘YOUR MONEY IS BEING REFUNDED’ but these are only SMS, I didn’t get money whenever I got SMS but a few times I did get money refund but without any SMS.



Why does it take 50 days to solve this simple problem?



I would have simply discontinued this pathetic service but the problem is I have just printed 10, 000 brochures and 1, 000 visiting cards and have got the number on a lot of my websites.



Please solve this problem at the earliest because I don’t have any other options but to keep calling 121 and keep posting to various consumer centres/public interest blogs/reviews on the internet about Airtel.



A general search on “airtel sucks” on Google would bring a lot of them. Anyway, there are thousands of complaints already and I don’t think another addition makes any difference.



I wish I could get Shahrukh Khan’s email to just check from him why he goes “ga-ga” in ads over this rubbish service.



Thanks & Regards,

Mustafa K.

[protected]



Copy : Consumer forums and various blogs on the internet

Sorry for a wrong title "AIRTEL BUNCH OF INCOMPETENT FOOLS" - actually it is we consumer who are fools to have taken Airtel. AIRTEL SUCKS or THIRD CLASS SERVICE FROM AIRTEL or BEWARE OF AIRTEL or DON'T BUY AIRTEL would have been a better title. I guess I will shortly become a Search Engine Optimisation professional by posting such a lot of AIRTEL SUCKS posts on various blogs.

Could u pls. provide GPRS setting for Imate SPL at mail address [protected]@gmail.com.

Thanks a ton

i totally agree with u ...
bloody Sunil Mittal ...Fraudy !!!

my hello tune problem is stil not solved...

Bharti Airtel — Purchase details required

Dear Sir,

This is to bring to your notice that someone made three unauthorised transactions with bharti airtel through my ICICI Credit card number [protected] in October 2008.The transactions happened on the same day, almost same time . Each transaction was of Rs.6334.

The transaction ID'd given to me by ICICI bank to trace the above person with Bharti airtel for the above three payments are as follows :
1) 110171
2) 224166
3) 895922
All of the three were of same value i.e Rs6334 each.

Since the payment to bharti airtel was done through my credit card, I would like to know the details of the purchase i.e. if the payment was done for mobile phone bills then let me know the name, number and address of the concerned person. Or if the person has bought some product then the address of the concerned person etc..

My intention is to get to the person who has done this unauthorised purchase through my credit card.

I would really appreciate if you can search and provide me with the information of the concerned person asap.

Awaiting your early reply.

Note:
I also attaching you the conversations i had with ICICI over email on this issue.

Have a Nice Day!!!

Best Regards,
Manik Gupta
[protected]

Hi...,
Please let us know whether this is a credit card loss case or some body has used your card for that time being or something else.

bharti airtel ltd upe — switch off or number not available

TO
CEO,BHARTI AIRTEL LTD UPU
SIR,
I AM NEERAJ DIST BHARTI AIRTEL LTD MADHOGARH JALAUN MY CONT NO [protected],
MY COMPLINT , SWICH OFF OR NO NOT AVILEBLE ON CONT,IN MY DIST JALAUN

THIS PROBLEM ALLREDY FORRWORD TSM ,ZSM, ALSO NETWORK TEEM
COSTMER TEN DEYS PASSING THIS PROBLEM AND NEGETIVE APROCH COST BITBEEN COMPNY
SO I REQUEST TO YOU SOLVE THIS PROBLEM

THANKS

madhougarh area airtel service is not concern

Airtel — Not providing data usages

I have puchased Nokia-C3 on 03 oct,2010 and their was a scheme that if we purchase Nokia-C3 then Airtel will provide us the GPRS upto 6 month (2 GB per month). First month the data usages is provided to us but in the next month (05 Nov,2010) this facility stopped, when I talked to costumer care of Airtel Mr. Pawan told me that there was a technical mistake and these data usages will be add in my account on 08 Nov,2010 and we have followed all the rules, but this have not be done. When I again talked to the costumer care,now they are refusing to do this.

The mobile no on which these data usages should be added is [protected]

Namaste Mr. Anand,

This is to inform you that your concern listed on 15 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Mr. Anand,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.


We assure you that we are committed to resolving the issue to your satisfaction.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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sir, my airtell prepaid number is [protected].can u pls sed me the call detail of incoming &outgoing callsfrom this number from 05aug09 to06 aug09.an early & favourable action is requested pls.

i will

I WANT TO INCOMING AND OUTGOING DETAILS FOR LAST 2 MONTH.FOR MOBILE NO [protected] IF POSSIBLE AS SOON AS EARLY SEND ME DETAILS TO MY E.MAIL ID.[protected]@yahoo.co.in

Respected Sir,
My Mobile No. is [protected]. i intends to know my Call summary on my email id [protected]@yahoo.in

Please send Call summary on my given summary as soon as possible please.

AirTel — no activation

I have a postpaid airtel connection no [protected]. Its last bill is Rs. 433 which I had paid on 4th april 2008. but till now my phone is not activated. I[censored] want to contact me pls ring me on [protected].

Hello AIRTEL,

Service was restored on above phone on 20th afternoon, after repeated complaints with your call centre.

All services on the phone have been disconnected once again on 22nd evening. We contacted your call centre today morning, and we were informed that services have been suspended again because of address verification and that our application form is not traceable and told us to visit relationship centre and submit application once again.

This is absolutely shocking, it seems we have been picked up for continuous harassment for no rhyme or reason whatsoever.

The application (it was second application for your information, we were told first application is not traceable)was picked up by your sales staff from our office and in next 3/4 days, your officials visited us for verification purposes and all his quarries were provided to his satisfaction.

Now please tell us how many times we have to submit application and how many times the verification process takes place.

Now we are sick in lodging our complaints repeatedly and nothing moving to sort out and close this issue once for all.

We are lodging a complaint with police today for being cheated for not providing promised services after we have paid Rs 36000 for the i-phone.

We are also planning to proceed to CONSUMER ADDRESSAL COURT for deficiency of service.

We are simply appalled at the treatment we are getting in your hands.

CAPT S K SOOD
MANAGING DIRECTOR

Airtel Moble — Not Respond

I complainted for De-Activation of m.igfun.com Subscription.
Complainted dated:20/12/2008 at nearly 10.30 am.
The customer care officer tell him it can be de-active 24/12/08.
After that i will call on 22/12/08 one officer can take my complaint, thas is daily Subcription Rs.10/-will be deducted my account (through 64611010 this number (http://m.igfun.com)), so please give me the refund.That officer Discuss about this matter he tell him with 1 or 2 hour's the amount will be credited your account.Ok I can also received that amount.After that 23/12/08 also charged Rs.10/- for m.igfun.com Subscription.
And i will call to customer care and rectified it. Then 24/12/08 again charged Rs.10/-for m.igfun.com Subscription.And I can call to Customer care one lady lift the phone i tell this matter, and she replyed him it cannot be refunded and de-activated also.She Suggest him please go that wesite and de-active. I tell her in that website there is no options for De-activation.She can't agree and she disconnect the phone.After 10 min's i can try again but it can't able to talk custumer care officer(Please send SMS to 121 my customer care officer can call you.).
After that i can take my freind moble to talk customer care officer, i will this details after that there is no reply the call will ended. I can also try again same problem.
How to rectify my problem ?
What is going on ?
Please give me the reply

I complainted for De-Activation of m.igfun.com Subscription.
Complainted dated:20/12/2008 at nearly 10.30 am.
The customer care officer tell him it can be de-active 24/12/08.
After that i will call on 22/12/08 one officer can take my complaint, thas is daily Subcription Rs.10/-will be deducted my account (through 64611010 this number (http://m.igfun.com)), so please give me the refund.That officer Discuss about this matter he tell him with 1 or 2 hour's the amount will be credited your account.Ok I can also received that amount.After that 23/12/08 also charged Rs.10/- for m.igfun.com Subscription.
And i will call to customer care and rectified it. Then 24/12/08 again charged Rs.10/-for m.igfun.com Subscription.And I can call to Customer care one lady lift the phone i tell this matter, and she replyed him it cannot be refunded and de-activated also.She Suggest him please go that wesite and de-active. I tell her in that website there is no options for De-activation.She can't agree and she disconnect the phone.After 10 min's i can try again but it can't able to talk custumer care officer(Please send SMS to 121 my customer care officer can call you.).
After that i can take my freind moble to talk customer care officer, i will this details after that there is no reply the call will ended. I can also try again same problem.
How to rectify my problem ?
What is going on ?
Please give me the reply

Bharti Airtel — Not Response

I complainted for De-Activation of m.igfun.com Subscription.
Complainted dated:20/12/2008 at nearly 10.30 am.
The customer care officer tell him it can be de-active 24/12/08.
After that i will call on 22/12/08 one officer can take my complaint, thas is daily Subcription Rs.10/-will be deducted my account (through 64611010 this number (http://m.igfun.com)), so please give me the refund.That officer Discuss about this matter he tell him with 1 or 2 hour's the amount will be credited your account.Ok I can also received that amount.After that 23/12/08 also charged Rs.10/- for m.igfun.com Subscription.
And i will call to customer care and rectified it. Then 24/12/08 again charged Rs.10/-for m.igfun.com Subscription.And I can call to Customer care one lady lift the phone i tell this matter, and she replyed him it cannot be refunded and de-activated also.She Suggest him please go that wesite and de-active. I tell her in that website there is no options for De-activation.She can't agree and she disconnect the phone.After 10 min's i can try again but it can't able to talk custumer care officer(Please send SMS to 121 my customer care officer can call you.).
After that i can take my freind moble to talk customer care officer, i will this details after that there is no reply the call will ended. I can also try again same problem.
How to rectify my problem ?
What is going on ?
Please give me the reply

Mera mobile phone kho gaya hai FRI bhi maine karwa diya hai to main chahta hun k mera no filhaal close kar diya jaye.

Moble No. +91- [protected]
Last Rechared 16.12.2008 120+ 40 Night pack
Last Dialed No: [protected], [protected], [protected], [protected]
Msg pack Balance ... 340 near
Main Balance 40 near
Hello Tunes ... Tu jab jab mujh ko pukare main daure aayee nadya kinare...
Mobile girne ka Date... 27.12.2008



So, plz close this No.


Thanks

Airtel Prepaid — de-activation of m.igfun

Pl de-activate m.igfun from my no.-[protected]

Dear Sir/Madam,

My cell number id [protected]. I am nither subscrive any service nor received any call from airtel on my cell.

Without my request or my knowledge, I have subscribe for any scheme.
I got message from no. 64611020.
Message:
"Thanks for using (Subscriptions, TextBasedServices) subscription service on Airtel WAP. You've been charged Rs. 20."

And my Rs. 20 deducted from my account.

Please unsubscribe this service and return my Deduction amount.

Regards,
Ritesh V. Patil
[protected]

AirTel — no response from airtel

my airtel no was deactivated by airtel because documents were not complete.again i deposited all documents .but number remain deactivated.again third tme i deposited document butno responce from airtel office.my no is [protected],

AirTel — Number reactivation

Dear SirMadam,
I am using the numbers [protected]( Pardeep kumar) in M.P.I am living in Haryana. I have`nt used this number for some time.i`m not able to make any calls or receive any calls.The service to the number has deactivated.Pls activate the number for me.

I use these numbers when i go to M.P. during my vacation every year .

i have three number from 1 year with your company [protected], [protected], [protected] first two number not running on to day.i have very loss & surfing from your cervices.

Regard"S
Deepak Gupta
right now im living at
A-30, Street no-7/4, Harcharan Nagar
Near- Samrala Chowk, Ludhiana, Punjab
[protected]

Airtel — Activation of Logo by there self

My Mobile No is [protected] from air tel prepaid type.

Even i had not activate the service for LOGO they claim and deduct the amount from my balance.

Please do the needful and make the evidanceof my activation at the earliest.

Ram Naresh singh

AirTel — number activation

i have taken duplicate SIM for number [protected]
my SIM is still not activated.
Kindly activate it.

i called to airtel customer care 198 free numer for ask about my message booster details from my no...he is not told correct information .then he called me from another number that number is ([protected])that excutive blakmailed me " he said i disconnected your number and he used bad words .then he sent more than 25 message to me ...all are same messages
company: airtel
date :26.09.2011
time of call: 7.55 pm to 8.5 pm
callinng from: [protected](airtel customercare
my no: [protected]
please take action against him

AirTel — no activation of the number

this is to inform you that my number [protected] as blocked due to no submission of documents,and i submitted these documents on the next day when i was told that your number is blocked due to document problem and it is now 10 to 11 days of my document submission that i have done and uptill now no action has been taken for this...... so please tell me up the solution for this problem that i could overcome with it and try to please solve this problem..... i will be very great full to you....

Namaste Mr. Kumar,

This is to inform you that your concern listed on 15 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Folks,

I have reached call from Airtel ([protected]-Anita). Till now, this is first time i saw such a rude behavior. When i speak politly, even don't want to allow me to speak and telling her own story.

I WANT AIRTEL TO TAKE SOME ACTION ON PEOPLE LIKE ANITA. if she don't have experience give her training and tell how to treat customer.

Thanks,
Jitendra

Namaste Mr. Kumar,

We would like to inform you that your concern listed 15 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Folks,

I have logged a smiliar complaints on Airtel India (FP page) so i started receiving call with different different numbers. But my problem not got resolved. Finally, One of their executives informed me saying they are not direct employee of Airtel. I was surprice to that i was talking to people who do not have basic detail from Airtel and addressing my issue. I have sent them couple of emails but they claim that they haven't received a single email from me.

How i came to know that they are not from Airtel?
When they asked me to forward all email which i have sent to nodal office and their airtel office to "airtel.[protected]@gmail.com". Even, same question i aksed in FB whether this email ID belongs to Airtel because it address to @gmail.com.

Everytime i got call from different number and same person never calls back again.

Number's: +[protected], [protected], [protected], +[protected], [protected], [protected], [protected]

Email Sent to :'a_kellys.[protected]@in.airtel.com'; '[protected]@airtel.in'; airtel.[protected]@gmail.com; [protected]@in.airtel.com; nodalofficer.[protected]@in.airtel.com; nodalofficer.[protected]@in.airtel.com.

I can clearly see there is fraud side of Airtel and Self intrest of giving my number to someone else.

ISSUE NOT RESOLVED: First you should get definition of resolved.

I have just got information saying my number has been allocated to someone. Wihout stating when i have asked to keep it block for me and Even i got call from 9th Jun then how come to can deactivate my number?

Airtel Prepaid — Deduction of prepaid balance of approx. Rs. 400

Following a promotional SMS sent to my prepaid mobile phone by Airtel, I recharged on 23-June-2010, through a local grocery store, an amount of Rs. 500 on which I were to get Rs 550 talk time. After recharging, to my surprise *123# balance reflected only Re.1. The grocery storewala then told me that the money might have gone into some scheme & advised me to contact Airtel Customer Care at 198 instead of 121 from my mobile for further details of scheme. I spoke to the customer care executive who informed me that this scheme provides me 550 minutes of talk time whereas the SMS had mentioned about Rs 550 talk time and he also informed me that for balance, I had to request *123*8#. No further detail than that described above was provided to me by Airtel. I had even checked my balance after 1 local call and the balance showed was in Rs. & not in minutes. Suddenly on 17-July-2010, when trying to make a local call, came an automated reply that the phone balance is 0 & recharge again. On contacting the Airtel Customer Care at [protected] from my landline member, I was informed that the scheme I had entered into had a validity of 25 days & so whatever was the balance remaining had lapsed. I registered a complaint with the escalation officer of Airtel and also with the Nodal officer. The Nodal officer categorically declined to refund my forfeited balance in spite of my argument that I was not informed about the 25 days validity of the scheme.

Dear Sir / Madam,

I am using airtel preapaid cards & our phone Nos. [protected] & [protected]. as sson as recharge my card deduct Rs.10.00 every 4 -5 Days sent massage from your end. So many time i complent on 198 & 121 but not given resposnse & reply from customer side. I giving warrning of declared in press Airtel customer service arresing to customer. But not any reply to me . even again again deduct my Rs. 10.00 from our rechards cards.

Please look into the matter & reverse my deduct amt & give me suitable reply.

Regards

Vijay Sawant

[protected] & [protected]

Artel — deduction in balance

hello sir,
I am using airtel number since from 1yr nd i have also another number since from 8yrs. airtel co. has cheating with their delicate customers. today at around 8:20pm there is a dectution from my account of Rs15 nd it has happn so many times. i am really get frustuated from ur services. i also called at customer care 2times bt no response i got from there. nd 1 ruppe was also dectucted.
finaly i want full amont of rs 16 in my phone.....................
i[censored] refuse to do so i have to knock the door of consumer court. and put a case of mentally harasement nd cheating with the customers
contact:[protected], jain.[protected]@gmail.com.

AirTel — complaint about deduction of balance

my no. is [protected] whenever i used my message card so at that time compny deducted my balance from my talktime.and there is giving no responce from customer care cell of airtel.

Airtel — deduction of balance/improper handling of complain

I recharged my cell with 295 rs on 19th of march but somehow it got deducted,on asking how did it happen i was said that it was deducted because of net surfing which i didnt do.Anyways i asked them to look into matter which they said would be resolved by 21st march.Meanwhile i asked them to deactivate any VAS/GPRS/everything basically.
I recharged my cell again 1 hr back(.i.e. 21st march 8.00 pm),the balance has again been deducted ,i have trying to reach their customer care but have not been able to do so.
This is shocking because for the last two years i have fed these airtel guys with at least 1000 rs a month..i am so disgusted right now...that i searched this website and logged on to make this complain...and these guys talk about crm.

my no is [protected] i[censored] airtel guys out there jus log on to ur system to see how many times i hv tried to reach u

Bharti Airtel Ltd. — deduction in balance

dear sir,
As i mantion above i am airtel user and my no. Is [protected] and today i am recharge my account with Rs. 100 and suddenly when i check my baalance it shows the balance is Rs. 0.01.
Than i call customer care he says that we transfer yur call to our senior executive please stay on line than he disconnect the line. Than i call again and i face the same situation of disconnection but i tried again then their senior says that my bal is deduct due to the use of internet surfing but his reply is not satisfactory because i am using internet on my phone from last 8 months and this is first time when my balance is deduct because i am using special internet pack for using it.
The senior executive says that my balance is deduct by Rs. 89 (approx.) for the usage something 5000 mbs but their charges are 30p./20kb. But i[censored] calculate according to them the charges will more than thousands of rupees. This thing make me unsatisfy this is reason which take me at your door step.
Hope for your fevourable responce.
Ashish kumar aggarwal
Mob. No. [protected]

AirTel Bharti — deduction

hi ...myself ashish...ma no is [protected].....had recently bought a new number....some how a message came to ma number that i hav been renewed for voicecricket subscription service...with deduction of 5rs/day.....on *121# on stop option this service is not available....even on calling customer care thay said they r unable to view any service...so cant stop from thr...advised me to call 198..on dat number m still unable to speak to customer care executive...ultimately they blocked my number from airtel and now r not picking it up......pls help me on this..thanx

Bharti Airtel Limited — DEDUCTION OF BALANCE

TO AIRTEL

I FACING A PROBLEM FROM AIRTEL COMPANY REGARDING HELLO TUNE SERVICE . I SUBSCRIBE THIS SERVICE BEFORE 3 MONTH OF 60 RUPEES THREE MONTH PACK BUT ONE MONTH BEFORE I CHANGE MY NUMBER IN PREPAID . COMPANY EXECUTIVE CALL ME YOUR HELLO TUNE NOT UNSUBSCRIBE BCAUSE YOUR HELLO TUNE VALIDITY EXPIRE ONE MONTH LATER BUT 02/06/2011 ONE MESSAGE FROM AIRTEL SHOW IN MY MOBILE THAT YOUR HELLO TUNE HAS BEEN STOP TO UNSUFFICIANT BALANCE OF ABOUNT 13 RUPEES AFTER 24 HOUR COMPANY HAS DEDUCT MY BALANCE 20 RUPEES AND BALANCE IS -7 RUPEES I CALL TO CUSTOMER CARE 5 OR 6 TIME THEY NOT LISTEN MY PROBLEM . KINDLY RESOLVE MY PROBLEM WITHIN 12 HOUR OTHERWISE I GO TO CONSUMER COURT. I THINK THESE COMPANY HOW TREAT TO EDUCATED PERSON WITHOUNT ANY INFORMATION HOW THEY CAN THIS TYPE MISTAKE CONTACT NO [protected](BHIMRAJ JAKHAR)

i am not satisfied by your resolved . the acutel query is not solve i have apply for number portibality

Bharti Airtel Ltd. — Charged For Services Not Used

In the month of June, I had requested for the cancellation of my broadband connection (number: [protected]) as I was relocating to Mumbai. I was informed by the customer care that instead of cancellation I can get a relocation package, wherein, my connection will be transferred to Mumbai and the Bangalore number will cease to exist. The relocation was done in July 1st week and my new Mumbai number ([protected]) was installed along with the broadband connection.

However, I am still being charged for my Bangalore connection (although it should ideally not exist anymore) each month and money being debited from my bank account through ECS, along with being charged for the Mumbai connection. I am ending up paying for a connection and utility that I am not even using anymore. Till date I have lost close to Rs 5000.

On numerous occasions I have filed a complaint with the Airtel customer support and also followed up on the complaint, but each time they assure that this will not happen again and that I will be refunded for the incorrect charges. However, till date there has been no resolution from Airtel with my money still with them. They have charged me and debited my account in the month of August and October (copies of bank statement have record of it).

Below are the details of each complaint:

1st complaint Ref Number: 2812098. I was assured that I will receive the money by courier by Aug 31, 11:30 am, but have still not got it. On top of it, Aitrel went ahead and closed this complaint without any resolution.

2nd complaint Ref Number: 5364146. I was again assured that I will have a resolution by Oct 10, 5:30 pm. (spoken to Arvind & Rajlakshmi at Bangalore customer care), however I still did not hear back from them.

After waiting the entire day today, I once again called to follow up on my complaints and the people there were trying to dilly dally by giving me new rules and regulations that they did not inform me of at the time of relocating the number.

I would earnestly appeal to help me out here and let me know of ways, if any, to get this issue resolved.

Namaste Mr. Arora,

This is to inform you that your concern listed on 15 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Arora,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.


We assure you that we are committed to resolving the issue to your satisfaction.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Airtel mobile service provider — Regarding Recharge

Dear Sir,
I have a Airtel life time prepaid mobile connection.
My No. is [protected].
Whenever I recharged to my Phone, it consumes my Rs. of talk time itself automatically. I recharged my Phone many times
but my talk time Rs. reduced without making a single call.
There is a message come that " Thankyou for using chat"
But main problem is this that I am not using my phone for
chat or any other enjaying service.
Please tell me what should I do.
Before I disconnect my connection and take a new connection
of other mobile service provider.
Please tell me the address of Higher Authority.
Thanking You,
Regards
Sanjay Kumar
[protected]

Dear Sir,
I am airtel customer since 2 years, My no is [protected]. But before January, 2009, this no. was in the name of splendid Techno Systems. But after leaving this company, I had been issued this in my name i.e. Praveen Kumar . I have requested to convert it in prepaid but airtel customer care & respective outlets refused to do the same, they say that minimum three month time is required for the same. I waited for 3 months & again requested, but again refused, & said that ID is not clear, but I gave same ID which was given to convert this no in my name. I have given many other ID but refused saying that no ID is clear. But I am not getting the point, when I purchase a new connection, there is no problem with the ID, but airtel has problems with this ID . Many time I went to your outlet in Dwarka sector 5, but they refused without giving any reason & many time talked to customer care but no fruitful result was obtained. So please convert my no in prepaid services & give your good reply.

In the past I faced no problems with the Services but now I am not satisfied with the Airtel services. I am using Airtel Since my Childhood and My Family too. But after this case, I am very frustrated and don’t want to use any kind of airtel services in the future.

Please look in the matter so that it can be solved earliest.

Waiting and hoping for your kind reply as soon as possible.


Thanking You.
Faithfully,


Praveen Kumar
[protected]

Work from Home. Earn Rs.2, 000 daily. No Investment. Part Time Jobs.

http://www.earnparttimejobs.com/index.php?id= 2236056

Wanted Online Internet job workers. Job is only through Internet. Work from home part time jobs. You can earn Rs.750-2000/- daily. These are genuine Data entry jobs & Internet jobs. No Investment required. Only serious enquires please. For more details visit http://www.earnparttimejobs.com/index.php?id= 2236056

Airtel Mobile Service — Recharge regarding

On receiving an offer for recharge in my mobile no.[protected], I have read 30Days as 300 inadvertently and charged for Rs.916/-Only after recharging it came to my notice that it was only 30 days validity.Actually a space bar in between 30 and Days was missing in your offer.
The offer was
916 Golden recharge...........Dtls 51572.
Hence I request that the remitted amount may be changed to normal scheme at the earliest.
Kindly note that I and all my family members use the airtel service despite several offers for women and for State Govt. employees( I being an woman employee of Kerala State) offered by BSNL.

AirTel — COMPLAINT ABOUT RECHARGE

I Jaspal Singh want to tell that I am using Airtel Number [protected] which is Prepaid. As per the Airtel Scheme I always recharge my card with Rs. 75 in which I get Rs. 75 as the full recharge value valid for 7 Days. I recharged my account on 5th through an easy recharge dealer who are involved in recharging any mobile number as well have the facility to pay your electricity bills and telephone bills. But I could not get any recharge from that, whereas the amount was deducted from the dealer's account. When I called the customer care, i could not connect my call to the customer care as it became a paid call from this month onwards. So i could not fire a complaint against the problem in the customer care. After that I got a survey message from Airtel to asking me to give a brief about the call and service which they give us. There also I replied that I was not satisfied with the service. Still I did not get any call from the customer care of Airtel.

Now I would be very obliged if I could get the recharged amount refunded to my account.
Thanks

Jaspal Singh

Airtel Mobile — Online Recharge in Airtel Site

I tried for recharge in Airtel. I gave all the details in their site. After final stage they took the money from my accout they didn't recharge my mobile. After that I am able to raise a request to them and also cusntomer care are not be able to connect.
This is my Transaction ID: 934419

PLease don't try to recharge in Airtel sites.

Namaste Mr. Bawane,

This is to inform you that your concern listed on 15 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Bawane,

We would like to inform you that your concern listed 15 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel/ Pre-paid — Cheating

Still, i've not received my recharge amount as logged the compalint[protected] on dated 08/08/08.

Q.1 How to assure the your customer is satisfied with your loose and lazy services?

Q.2 How much income were generated with that type of cheating?

Everyday give two question?

Question to MD-
Are you understand the feeling of frustated person, who are ? If no, then also know about that "One person can change the direction of air, if he can".

Airtel Prepaid Connection — Intentional Balance Cheating by Airtel

Hi,
Ihave both Prepaid and Postpaid connections.for my prepaid connections I have registered for DND service.Ireescpective of the fact iam receiving Promotional SMS form Airtel and with out my consent for subscription I am being auto renewing to the services which i do not want...and BALANCES ARE BEING DEDUCTED FROM MY ACCOUNT DAY AFTER DAY..for those service which i do not want to subscribe..
In this regard I got in touch with the customer care but nothing positive has been hapeening...moreover they are presenting Misinformation regarding my Consent.(Mr. Kanchan Mazumder- Supervisor Cutomer care Executive dated 14/9/2008 at around 00.31a.m)

I BELIVE THIS IS A CHEATING PROMOTED BY AND ONBEALF OF AIRTEL.

airtel mobile prepaid connection — Cheating by airtel

I have not subscribed for Airtel Friends Chat. But Rs.30 is deducted towards monthly charges. I am also getting some SMS as jokes, for which i have not sucscribed. For no reason by balance is dwindling. Please help.

CYRIL

Airtel Mobile — Cheat !!!

I work in Ashok Leyland, I took a sim card with a number alloted for me from a sales person who visits my office regularly in my office CUG. I was offered that number and even after 3 days the mobile was not activated and when i asked Airtel Sales Man is saying me that the number is given to some one else and wants me to choose the number from the other list. I ask him to get me the same number, he doesnt even respond to my call.. He just cut the call !!! what the heck is this ?

WHY should he cheat ? I still have the simcard with the number he specified with me !! Shall I file a suite against this person for cheating me ?

Is this the way Airtel trains their person ? what a shame on Airtel a brand in india ? If you cannot keep up your words why do you promise ?

Prakash CB

filthy jokes & messages from Airtel Prepaid Complaints - messages from 5432101

Airtel/ mobile service — Deduction of balance

The nasty Airtail has deducted Rs. 30.00 on[protected] for not responding their advertising call.
Nitai Bhattacharyya
Mobile No. [protected]

AirTel — Cheating on Prepaid service deductions

My number is [protected]. I had charged inr 400 on around 5th September. I was shocked to know that my balance has run down to Inr 85 so soon as our usage is very limited. I tried requesting customer care to provide me with itemised statement but to no avail. Can I get a statement for prepaid service or not. How can govt allow operators to take customers for a ride. It is so frustrating talking to call center guys who inevitably hang the line when they have no answer and then u get another operator every time and one has to repeat the whole story evry time to no avail. This system of customer care is fruitless as there is no accountability towards customer

Airtel Mobile — Cheated by Airtel

My Airtel no if [protected]. I was using the rs.499 blackberry plan and the bill amount went to more than rs.9000 for just a week. Dont know how this could go so much and Airtel has not given any detailed bill on this. I could not afford to pay this in one go and so told Airtel this would be done in parts of rs.3000 every month. It was agreed that there would be no late payment fees but now Airtel has charged rs 488 as late fees. I had also disconnected my blackberry services on Dec 7th but they charged blackberry charges of rs.899 for a whole month. I had sent a mail disconnecting the blackberry services by 7th Dec. Its a shame that a customer like me who has been with Airtel for 7 years could not be given a waiver or discount in the bill. They could have easily treated it with the rs.899 plan and waived off the amount. Atleast I expected a discount. Pathetic customer service and its sad Airtel is treating customer shabbily. Have stopped blackberry services and just waiting for number portability to shift to another service provider.

AirTel — balance deducting/cheating

balance deduction
mitti ke rang & night pack activation and deduction of amount
my airtel mobile no. is [protected]. on 07.01.2011, i checked my balance and i felt that my balance is short when i contacted customer care, they told me that mitti ke rang & night pack is activated on my mobile. which was not activated by me on my phone. it was activated automatically by airtel ,

when i contacted customer care, they agreed for the refund of amount and make a promise for refund within 24 hours on 07.01.2011

till date i am waiting for refund. I feel that airtel is cheating with me. please look into this matter & resolve it

AirTel — My Mobile Balance

Hi,

My name is Pratap Kumar with Mobile no:[protected].Today my balance is suddenly goto Negative balance.Please Deactivate if Any Services activated.My mail id is byna.[protected]@gmail.com

Airtel Mobile (Prepaid) — Cheating

I, got an airtel mobile prepaid phone in March 2011, the same was charged with lifetime services and 1000 rupees prepaid balance.
Connection to phone was terminated pending photo id proofs, after submission of the same the company is claiming to have cancelled the number. The rule stipulates compulsary usage of rs 200 / six months but its not even four months since I got the phoen
The number in question is [protected].
Airtel is behaving like a small time crook, if anyone has an airtel prepaid connection I advise you to be careful and never keep a balance of more than rs 50 in it.

AirTel — Return of my balance

I Sunil kumar sah. My problem is that My Moblile. No.[protected]. I use airtel sim card my handset is samsung star. Today is deducted of Rs.35 on[protected] from my airtel sim card unneccesory.I request to please return of Rs. 35 immediatly.

Thanking you,

your's faithfully

Sunil Kumar Sah
[protected].

Airtel — wrong deduction from talk value : prepaid

I am a pre-paid user of Air tel since last 4 years. My number is [protected] balasore circle of orissa. On 31st oct 11 at about 17.50 hrs a call came. The call was hello tune call from air tel service. just i received the call a sms came that "thank you for choosing hello tunes, you have been charged Rs30 for 30 days. Again another sms came from AK54888 that Rs 15 for 90 days . Total Rs 45/- has been ddeducted from may talk value. Just I am reading the sms with my surprise i came to know that I can stop service by dialing[protected]. Within second , I rang to stop to the aforesaid no.Again another sms came that services stopped. But what is this? Without my consent and within some second how my talk value will be reduced . Sir, I am a faithful customer of your company since 4 years. Please do not do this. You are kindly requested to refund my talk value which was deducted by you wrongly. I am sure you will be kind enogh and refund my talk value immediately. I also promise you that, I will be with air tel as I was for the last 4 years. Hoping a favourable action from your end.

Airtel prepaid mobile — inappropriate/ wrong deduction

Sir
today i.e 8/4/2012 i have received a message on mobile that "you have been subscribed to airtel tv and have been charged rs 55 for same", though i have not subscribed for the same. After that i called customer care and was told that the bal. Was deducted wrongly and kindly talk to his senior. After that my call was put on hold and it remained silent till i disconnected. The kind of customer support povided by the india no 1 service provider donot match your standards. My no is 875712/8120. Kindly look in to the matter and refund the balance at the earliest.

Regards

devendra singh

Namaste Mr. Mardraj,

This is to inform you that your concern listed on 15 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Mardraj,

We would like to inform you that your concern listed 15 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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AirTel — lost no

i lost my no and some one use this please give me information of dialed and received no my lost no is [protected]

Namaste Deepak,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Deepak,

This is to inform you that your concern listed 14 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Deepak,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.


We assure you that we are committed to resolving the issue to your satisfaction.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Airtel Broadband — Regarding connection

Hello

This is mukul from noida. I have a problem from Airtel Broadband. I m going to tell every thing. One day there was a call for me from Airtel Executive, He ask me , Sir are you intrested to have a internet connection, I say yes. after some time again a call and that executive says , Sir i m sendind an executive to your home plz provide some documents to that one. I dont have my current address so he chargs 200 Rs. and say we will arrange rent aggrement for you in 24 hours and also give their conct no . But no Response after that day till now , He is not picking the call and he has changed his phone number .Whats going on and this will not create a good image of Airtel. That Executive have spoiled the goodwill of Airtel. This is not good . Name of that executive is Sharad ranjan, and I have all that documents given by that executive includind all receipt. It's up to Airtel and It's honesty what action Airtel wish to take.

Regards
Mukul
Indiamart Intermesh ltd
B-6 Sector 8
Noida.
mob [protected]

This is naresh from pata industrial & control services,
i already talked with the concern person.and process is
still in the hold.
please do me some favour.

naresh chamoli

Bharti Airtel — connection problems

I have been facing major connection problem in my college and hostel campus. I never get network in my room and hence neither anybody can call me nor I can call anybody if I am into my room. Even if my mobile shows some tower, I can not connect to anybody.
I have been facing this problem since more than a month. not only me but many of the frustrated people have already logged complaint for no conncetivity in the hostel. But till now nothing has been done to resolve this problem and even did not tell us why this problem is arising and how much time will be required to resolve the problem. This is really very irritating and annoying.
We people, here in somaiya campus Vidya vihar, Mumbai, 400077, are completely fade up with the service level and connection problems related to airtel. We are not being listen by any of the airtel executives and no body is ready to take responsibility for the problems. Had it been happened in Canada or US, proper action would have been taken within few hours and company would have given proper reasons for the problems with due apologies.
now all o[censored]s are planning to switch to some other mobile service provider. The only problem we will face is that we will have to change our mobile no. But this the extreme of the carelessness and ignorance of the customers. I can assure you all that if this behaviour of airtel persist for some more time, they will have to pay a huge loss for this type of extreme poor customer services.
I hope our voice will be listen by the Airtel people and proper will be taken asap.

abhishek soni
PGDM_IB-07-09 batch,
SIMSR hostel, vidyavihar, samaiya campus,
Mumbai, 400077
phone no. [protected]

Airtel — Regarding Broadband connectivity

Dear Sir
I had contacted airtel for a broadband connectivity and in response to my request one Mr. Sohaib had called upon me at my residence at House No.635, Near Saimandir, Sundar Nagar, Raipur(Chhattisgarh)on August 20, 2008. He advised me to remit Rs.200 for the fresh connectivity. I was then given to understand that the connection would be made available to me the next day. On 21st there was not development and therefore on 22nd I had contacted Shri Sohaib to enquire as to what happened he advised me to contact one Mr. Malviya in this connection which I did and there was no improvement in the situation. Meanwhile the family living on the first floor of my house had also applied for a new connection. I had been repeatedly contacting both Mr.Sohaib and Malviya regarding the connection and on 23th they told me that there is some technical problem in giving connectivity viz., non availability of space in the distribution box and also in laying the line. This was again confirmed by their Bhopal Office. Then ultimately I asked Sohaib as to when it will be possible for them to give me the connection. In reply he said positively on 25 by 4.oo p.m. he said he would make available the connection to me or else he would return the money to me. Then for 2 days I was out of station. And on my return yesterday I contacted them in the morning they said that they are trying to do it.
However in the afternoon I was given to understand that the their representatives had come to give connection to the family staying upstairs. Then again on enquiry I was told that there is again some technical problem in giving connectivity. Then when I told them that how is it that there is no technical problem to give connectivity to the person who had applied later and also staying in the same building whrere I am staying then they did not know what to say they said that it is reported that there is some technical problem to give connectivity in my house. Then again I contacted their Bhopal Office through voicemail and they told me that the application has been rejected. Now after theis when I informed Mr. Sohaib about this he said that I would have to fill a fresh application and pay another Rs.200 for getting the connectivity. Then I informed him that I do not require their connectivity and that he should pay me Rs.200 for which he said that he will try to repay in the form of a cheque whereas he had taken cash from me.
Will the company take necessary steps to look into this matter and arrange to get me my deposit back at the earliest and also punish the concerned officials to cheat the public like this.

Yours faithfully

Vijaya raman

AIRTEL BROADBAND SERVICE — problem in getting connection

From:
M.BALAMURUGAN
No-2, angayarkanni 4th street,
Jeevanagar 2nd street,
Jaihindpuram,
Maduarai-625011

To:
BHARTI AIRTEL LIMITED
Service providing authority
H-5/12, Qutab Ambiance,
Mehrauli Road,
New Delhi-110030

SUBJECT:[ problem with getting broadband service.]

Respected sir,
My residence is located in above address.I am a software professional.So I planned to get our airtel broadband
Service in month of may 2008.May month is the first attempt for getting this service.But first attempt failured and your
Employees not say any reason for inability of providing service, and returned 500-Rs CHEQUE.And then another representative
Of your company employee approach to me for the purpose of Airtel BroadBand Service.I clearly give information to your
Employees for existing incident of getting service.But your company employee says surely arrange the broadband service,
Also I am full responsible for give the service to you.Then I believed your employee confident and apply to broadband service
In second time month of july 2008.But second attempt also failured and returned 500-Rs CHEQUE to me. And then your
Broadband service centre office employee recently call my mobile number.They are contact with the purpose of providing
Broadband connection.It is the third time approach for your side.They are also says so many confident words for arranging the
Broadband service.So i believe the your center office employee statement.Then I apply third time for getting the service in the
Month of November 2008(25.11.2008).It is the third attempt, After address verification your service providing department
Arranged the wiring for broadband connection.Today telephone activity person come to my home.That person check the all
Nodes of availability in my area service.He give the information for inability of providing service.I am shocked about inability
Of service.my mind totally pressured this time of failure.Your organization big, Everyone connected technological network.
So your Madurai centre office know about my area feasibility of providing connection.But they are cheating three time for
Connection purpose.So I spend the more time.more Xerox copies of proof, more money, more physical strain also. I am now
Feel mental pressure for your organization activities.So I kindly request to you, I need broadband connection immediately.
You give immediate response I am satisfied, Else I take legal action about your organization.
Kindly consider this Mail important to you.

HDFC REFUND CHEQUE DETAILS
First attempt cheque no – 042130 ->dated:19.6.2008
Second attempt cheque no – 045878 ->dated:22.7.2008

Thanking you
Place:Madurai
Date:27.11.2008 Yours Faithfully
M.Balamurugan

i had been complaining of poor connection at MNR medical college Sangareddy district hyderabad, for one year, nothing has been done, customer service department is very poor, only answer is to switch over to other service provider.

We are facing connection problem at Koperkhairane, Navi Mumbai, Since 8 to 9 months,
Have given complaint to airtel toll free no. 1000 times, I have all possible complaint nos. with me. We have 14 Airtel connections with us. And now I am thinking if this problem doesn’t get rectified sooner I have to shift to Reliance (The best Network in India).

The worst part is the customer care, no body is ready to understand the issue .

Kindly suggest,

Regards

Charanjeet Singh

Alternate No. [protected]

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

AIRTEL, RELIANCE, BSNL INTERNET CONNECTION BOOKING CONTACT:[protected] MADURAI-01.EMAIL ID :RAMKUMAR024
@GMAIL.COM.

Airtel — Cross connection Problem

Dear Sir/Madam,

Date : 24.06.2009


I am facing the problem of cross connection in my Airtel sim for last two days. I called to the customer care (Toll free no) but every time they avoid my call. They not able to asist me.

Pls need your Interfere in this mattter i need your help.

Thanks,

Prashant Patil

AirTel — regarding poor internet connection

I am not able to access some of the sites... eg orkut.... i dont even get login page of orkut... i am using samsung mobile(M200) which supports gprs.. i am using mobile office settings... i have saved it but the connection is very slow... i am not even able to download small files..

Broadband limited — Poor internet and upgrade response

Hello,

I have been calling lineman for a visit to check the phone and bandwidth as well to find the options to migrate to unlimted bandwidth.

I am located at Hyderabad. Please provide information to whom should i approch for quick response.

Regards,
Subrahmanyam

Bharti Airtel Ltd — Complaint Against your bad customer service

Re: Complain Against your bad customer service representavive name Moumita Banerjee

Sir/Madam

I am Ankit Bansal using airtel prepaid mobile number [protected](Kolkata Circle).Today at 3:35 PM dated 04.01.2010 i called to ur customer care(198 as the calls are not going in 121 or [protected] from my number) for a help the phone was received by Moumita Banerjee, I want to know about the sms pack which are available under Airtel prepaid Scheme, but the reply was service not available with us. this is the favourite line of Airtel Customer Care Team. If the service is not available with the customer care then whats the use of calling it as I told to the csr but she started behaving differently & was behaving so rude.
Following are the words used by her & how she behaved.
1. We dont have so much time for one customer.
2. We dont have other words to say thats why we say all to this customer.
3. Team-Leader is not available(As i asked for)
4. Disconnected the Line without particular Information.
I am using your Airtel number from the last Five Years & I have many more connections of Airtel prepaid & postpaid (mobile & Landline).I want to know throuugh mail or by phone what the action had been taken from your side.
Waiting for your response

Regards,
Ankit Bansal

Airtel Broadband connection. — Regarding connection.

I had applied for Airtel broadband connection in August 2009 through a phone line, evey formality was completed, but they were anable to provide me the connection, they took Rs 1610 and returned only 1000 Rs back, also they took 200 Rs for the documentation. The executive who did this was Ravi Rajput. I want to put a charge on them to pay my money back, with all my wastage of additional money and time. Its being 6 months and they said you will be refunded the money back in 45 days

AirTel — REGARDING AIRTEL BROADBAND CONNECTION

I HAVE APPLIED FOR AIRTEL BROADBAND CONNECTION IN THE MONTH OF FEBRUARY-2010 BUT STILL I DIDN'T GET THE CONNECTION. THIS PEOPLE THEY HAVE TAKEN RS1500 AS INSTALLTION CHARGES. AFTER TAKING MONEY SOME 15-16 DAYS LATER THEY TOLD US ITS NOT POSSIBLE TO PROVIDE INTERNET CONNECTION IN OUR AREA.

WHEN WE HAVE TOLD THEM TO REFUND OUR MONEY THEY TOLD US IT WILL TAKE SOME 15 DAYS OF TIME TO REFUND OUR MONEY.BUT STILL I AM WAITING FOR THAT RS1500.WE HAVE LODGED SEVERAL COMPLAINTS AGAINST THIS BUT NEITHER OF OUR COMPLAINTS WERE PROCESSED. WHEN WE CALL THEM REGARDING THE MONEY THIS PEOPLE WILL NOT TALK PROPERLY.

I AM VERY MUCH FEDUP WITH ALL THIS PEOPLE.PLEASE HELP IN GETTING ME MY RS 1500 BACK FROM THIS PEOPLE.

I AM PROVIDING YOU SOME OF THE USEFUL INFORMATION

AIRTEL BILL NUMBER : 0079610
AIRTEL COMPLAINT NUMBER : 29334076
CONNECTION IS THE NAME OF : SAMEER LADHRIWALE
SERVICE PROVIDER IN BEHALF OF AIRTEL : SHILPA TELESERVICES(INDIA) PVT LTD
BANGALORE-76



MY CONTACT DETAIL ARE AS MENTIONED BELOW:
NAME :SAMEER LADHERIWALE
CONTACT NUMBER:[protected]
ADDRESS: No. 46, House No. A2,
Doddanmangala Village
Electronic City 2nd phase
near tcs office
Bangalore

Airtel — airtel broadband internet connection problem getting no response

I am having airtel broadband internet connection problem.I launched a complain 3 days back but i am not getting positive feedback.I also paid my bill but the condition is same.Whenever i call customer i do not get response.

Airtel Voice and Broadband — Very Very poor Customer Service

I have been using Airtel Broadband and Telphone connection for the past 2 years; I changed from BSNL for the speed and the customer service. But Airtel Service is completely pathetic. Here are the list of concerns:

For the past two occassions; once for my Broad Band - Complaint No : 40405316 and recently for my telephone land line - Complaint No :45037670; both these complaints were closed by the engineers without even finishing the task. I have never seen this kind of service; how can a person close the call when its not completed by simply putting they have confirmed from us. And in both the cases no one had called to confirm the same; and I would be waiting for the problem to be rectified. When I called up Airtel's call centre I was told that the call has already been closed and I need to log in a fresh call. Is this a kind of service we get from the "so called" no.1 service provider. There is no Service sheet or anything where the customer has to sign, engineers can just close the call looks like and they just close the calls without even completing it.

Getting your call centre agent takes min. 15 mins and they disconnect the call telling technical error when asked to transfer to the escalation department. Believe me I had to spend around 1 hour from my mobile (had to call up thrice) to get to the escalation department but it was in vain.
Will Airtel refund me the cost spent from my vodafone mobile?

Iam advising all my friends please dont take Airtel connection instead go for a data card, much more easy and convenient and I really feel for changing from BSNL to Airtel.

Deepa Arul

AirTel — Broadband and voice

I registered the complaint on 23/APR/2011. More than 10 days is over and they didn't resolve the issue. Very bad thing is they closed complaint twice without resolving the issue. To call them we need spent more money and time. They are not responding properly also.

airtel ltd — CROSS CONNECTION, INTERNET NOT WORKING

Dear Sir,

I am operative Airtel Fixedline No. [protected] with Airtel Broadband Connection vide Account No. 15486006 in name of Jai Parkash Garg R/o:- E-3/27, Ground Floor, Sector-11, Rohini, Delhi-110085 in last few years.My Airtel Fixedline No. [protected] & Airtel Broadband is not working dt 09.05.2011. In this purpose I am Compalint Registered on dt 10.05.2011 time 9:57 A.M. vide Compalint No. 46180358.

In this purpose Airtel Deptt My Complaint very difficult for cross connection attached in my Airtel Fixed Line agst Airtel No. 47521371 .


After 11.05.2011, I am again Complaint Registered regarding cross Connection attached in my Airtel Fixedline on Time 06:18 A.M vide Ref No. 46219396.

Airtel Deptt Cross Connection Mistake repeat again another Airtel Landine No Attached in my Airtel Fixed Line No. This Airtel No. [protected] attached in my Airtel Phone No. I am again compalint on dt 11.05.2011 vide Ref No.[protected] Time 03:28 P.M. But Our Compaint Not Short out. Today dt 12.05.2011, I am again compaint registered regarding cross connection Attached in My Airtel Fixed Line vide Ref No. 46180358. But Till date & Time My Compaint Not Short Out. In this purpose I am face for Financial, Mentaly, Physical Problem. So you are requested my Problem regarding cross connection , Airtel Broadband not working short out ASAP, take hard action in My Area Nodal Officer & Give me Compensation for Problem Facing Financial, Mentaly, Physical . I am wating Quick & Postive Response.

Airtel Poor Services Provides his Customer

Bharti Airtel Ltd — Airtel Broadband Not Working Last 10 Days

Dear Sir,

I am operative Airtel Fixedline No. [protected] with Airtel Broadband Connection vide Account No. 15486006 in name of Jai Parkash Garg ,Sector-11, Rohini, Delhi-110085 in last few years.My Airtel Fixedline No. [protected] & Airtel Broadband is not working dt 09.05.2011. In this purpose I am Compalint Registered on dt 10.05.2011 time 9:57 A.M. vide Compalint No. 46180358.

In this purpose Airtel Deptt My Complaint very difficult for cross connection attached in my Airtel Fixed Line agst Airtel No. 47521371 .


After 11.05.2011, I am again Complaint Registered regarding cross Connection attached in my Airtel Fixedline on Time 06:18 A.M vide Ref No. 46219396.

Airtel Deptt Cross Connection Mistake repeat again another Airtel Landine No Attached in my Airtel Fixed Line No. This Airtel No. [protected] attached in my Airtel Phone No. I am again compalint on dt 11.05.2011 vide Ref No.[protected] Time 03:28 P.M. But Our Compaint Not Short out. Dt 12.05.2011, I am again compaint registered regarding cross connection Attached in My Airtel Fixed Line vide Ref No. 46180358. But Till date & Time My Compaint Not Short Out. In this purpose I am face for Financial, Mentaly, Physical Problem. So you are requested my Problem regarding cross connection , Airtel Broadband not working short out ASAP, In this purpose I am calling many time Area Nodal Officer But he is not pick the phone .I am wating Quick & Postive Response.

AirTel — regarding the connectivity

Hi

my mobile no is [protected]. from the last 4 or 5 days i am not able to connect with the customer care executive. i am facing some problems regarding my this number. i am not able to charge my mobile through the online banking and i need to talk to cutomer care executive but could not connect. actually i tried to connect the call 4 days before at that time the call get connect two times but every time it get disconnect during the automatically. and then i tried so many times even after 4 or 5 days before but not able to connect. its creating me so panic. whats going on this????

Thanks
Anil Kumar

[protected]

Airtel Broadband — Poor Internet Connection Customer Care not Responding

I am facing problem in my 1mbps internet connection provided by Airtel.I have to refresh the page again and again to browse.
Lodged a complaint against this issue and airtel representative visited and found out some fault in router and promised to change the router.
He did not visited again and when i called him he said his location is changed and asked me to lodge a new complain.I lodged a new complain but noone is responding to our call.
Very useless customer care and service.Bound to be with Airtel as we dont have any other service providers in our apartment.
Hope I get Reliance Broadband soon in our apartment.

True. Airtel has the most Pathetic Customer Service...ever

my broadband connection/land line connection both are not working since last 7 days .
so many mails/calls made. but no progress.
phone nos.[protected]
regards
agarwal h. p.
paras cotswin
507 ii nd floor haveli haider quli
chandni chowk
delhi 110006
[protected]@parascotswin.net

Bharti Airtel Limited — Airtel Broadband not working

I paid my dues on Saturday, 12th May 2012 and informed the Airtel Customer Care about my payment. My Complain Number was 15669864. This case was to be solved by Sunday, 13th May 2012, as per their message receivedon my cell phone. On Monday I received a message that my problem has been solved and my case is closed. But nobody from airtel visited my place and my problem was not solved. So, I again lodged a complain with them on Monday, 14th May 2012. And again I was given a complain no. - 15728388 and was told by the customer care executive that my problem will be solved by 15th May 2012. But still my broadband is not working. Moreover, I am unable to get to their customer care executive. Everytime, the line gets disconnected. I dont have any clues about my complain status. I also lodged a complaint with PGPORTAL.GOV.IN. My Registration No. was - DOTEL/E/2012/08281. Its also of no use. I feel like cheated. Our government is also least bothered about these things. I dont know why they have opened this website when they were not interested in working against these fraud companies.

Namaste Kartheek,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Kartheek,

This is to inform you that your concern listed 14 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Kartheek,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Good service to raise a complaint " IF i get an appropriate response and co-operation" only then...

This is redeculass as i have paid an amount of 2000rs and i am maintaing a clear account.. still the [censored] up is that Aitel's stupid asses have the guts to withdraw my outgoing facility...!!! Jerks!! and after i spoke to a customer care Executive ( AMIT) around 1:00pm to day that is 13th march 08, he assurs that it will be activated within 4 hours and till now its the same no response ... He also accepted that it was their mistakle and i have cleared my accounts on time... I need a reason for this and an appology... my mob number is +91 [protected].

These people should hire good people not just give a job to students or people who have zero knowledge about systems ... Just to coomplete targets it dosnt mean u recuit any one and creat a image which is just fake and nothing else.

I swear if this does not get activated in the next 30 mins i will sue the company and rip the nearest outlet, ,

This is not fair and not exceptable at all... they need to get a break and change their name from " Airtel to faketel"

Airtel — Poorest customer service ever

I have called numerous times to customer care to solve this. However, I dont think the customer care executives are smart enough to solve any problem.

Problem: My handset is wrongly shown in your system as Nokia 1100, which is in real Nokia E51.
Because of that i face numerous problems in MMS/GPRS/MCommerce settings. I have configured the mobile for GPRS however i am not able to do so for the rest of them. Since, my mobile is showing not java supported I am not able to use Mcommerce. The sms which i send to 543219 send me back application for Nokia 1100 where i can't register my debit card for paying the bill.
It has been a harrassing time explaing this to customer care executives, who just know one line " Sir send sms, then only mcommrce will wok" . They dont tell me if it is not working what should be done. How it will work if your system does not recongnize my phone as java supported?

Please do something about it. Your customer service is really getting on my nerves .

Airtel — getting useless subscription

i m getting useless messages from airtel live wap servics without any subscription and payed for it 10 rs weekly. i want to unsubscribe this servics.my cell no .is [protected]. tell me what i have to do for unsubscription this service

Sir,
i called at customer care( most probably mohali centre) at 2:56 am dated 3 jan 2009 regarding some querries on jobs on phone sevice. this sevice is active on my cell no. [protected] from last several months but i am not getting any message from last 10 days. i called at customer care regarding this and the customer care executive named, Vishal didnt tell about his id even asking again and again, & was very rude to me and he finally disconnected my call in between.
kindly take the appropriate action...

Dear M.Igfun Team,

I m getting useless messages from airtel live wap servics without any subscription and payed for it 10 rs daily. i want to unsubscribe this servics.my cell no .is [protected]. Please unsubscribe this service immediately as i am charging Rs.10 per day. I dont want this service.

My Cell Number : [protected]

K.Vara Prasad.

AirTel — Useless service

Dear sir,
I am Bibhuti Bhusan Dash, Address-At:Jayamangalpur, Po:Biribadi, Dist:Khurda from ORISSA working as a Team Leader in call centre of Reliance communication(Smart GSM Service). My prepaid airtel number is "[protected]". I have taken the connection on 16th March 2007. After that I have recharged Rs [protected]@/- Life Time Validity voucher on 10th April 2007.

But the processing fee [protected]@/- is always deducting on recharge of Top Ups bellow Rs200.00 from 4th january 2009 which is beyond the company's rule. Only for this inconvenience i have called to customer care mor than Twenty times. All the CSRs and TL's have informed me it will be resolved soon but they are not giving any commettment date or Time and not refunding the money. Except that, Some of the CSRs have wrongly passed me "You are a Rs [protected]@/- Lifetime customer by which I am completely irritated and finally decided to take the help of Consumer Forum.

Finally, I request you update my priceplan of Rs [protected]@/- LTV and refund all the deducted processing fees within 48 working hours.

Yours Sincerely,
A frustrated Airtel customer
MSISDN:[protected]

AirTel — Worst response Airtel Customer Support

Dear Airtel,

Thanks for your quick response!!!.

Till now there's no proper response from you people for the bill clarification. What you have done also just forwarding the bill details again which i have received again.Pl check again you have deducted the rental charges for the last bill .Currently I'm having rental free plan only (100% Monthly rental free )so there's no fixed charge/rental etc ( For 17.01.09 to 30.01.09).

This's the one I'm asking you people to check & clarify & correct. This month itself i called the customer care service more than 15times (refer how many ref.no)

DATE REFERENCE No
2/22/[protected]
2/25/[protected]
3/3/[protected]
3/4/[protected]
3/5/[protected]
3/5/[protected]

Complaint : Wrong billing - bill No:[protected], dated on : 18 Feb 2009
Mobile No: [protected]
Account No:[protected]
but no action/response.

Pl.do your work properly & pl give a good service . Pl.generate bill for us as the actual not only me for all I’m saying . I shall pay the actual i.e. what I have used.

Even yesterday ( 18th march 2009 ) also I have contacted customer care, regarding this issue they given another Reference no (Ref.[protected] & then said customer care executive will contact me with in 3hrs but till now no one called .

All you people what doing ? All are sleeping or playing together !!!

How long will you take to solve this? Now I have recd this month bill . I feel very bad of your service. Thinking how you people one of the leading company in this field now only released you are swindling money from u If you do like this always one fine day you’ll be at street only.

If you people not rectify my problem after receiving this mail also then shall put you case in consumer . Hope this won’t be happen .

Thanking You





--
சிவசிவ praveen kumar k
[protected]

AirTel — Worst service ever

This is Abhishek Joshi. Just now join <>.I guess my time was running bad and i have taken a postpaid connection of Airtel from Airtel executive.

I have taken Airtel postpaid connection on 8th of April. Executive told me that it will get activated on tonight. I was waited till 9th evening and given a call to executive. He updated me that south area servers are down except blore servers till 16th 0:00 and your number will get activated on 16th at 0:00 AM.

I waited till 16th evening and given a call to executive again he said that "sir, aaj rat ko ho jayenga". I believe him and again waited till 17th evening but my number was not activated. In between these days I have tried to call 121 3 to 4 times from frd's number however after giving "bill info" line got disconnected automatically all the times.
Eventually I was able to speak to customer care executive from my frd' number on 17th. She (airtel agent) updated me that there is no information why your number was not activated. She assure me that my number will get activated within 24 hrs where as i was asking to activated within 4 hrs.she has taken all the details including SIM number, mobile number, sales executive name and his number.(you can listen that recording)

I again did a followup after 14 hrs and asking for a update however there was no update in the systems. Agent(she) was that you have to wait till 22nd.However previous agent was already committed for 24hrs.

I again did followup after 14 hrs i.e on Sunday evening (19th April 2008) and still there was no information was available with him. You know????? it was strange for me !!! i was wondering how are you serving these many of customers. Might be Airtel is thinking that we are not customers!!!

I clearly told the agent that if number wouldn't get activated till 10 AM in the morning i am going to return the number to airtel outlets.

Today i.e Monday morning 10 AM I have inserted a SIM and start my mobile however My hopes went down...

In the evening when I went to Airtel outlet near madhapur there also i got disappointed due to service...

Lots of people were gathering near the executive desk for there problem or might be with some other reasons...

Was just standing there for 15min where as executive ask me for 2 mins...when i raised my voice then one individual executive came and take me into the cabin ...when i told him the whole story and was asking to take no back and give my deposited money back, he said i cant take this number back as this number is not activated. In between we have spoke to sale executive who sale me the postpaid connection. Funny thing was, " he was again saying the same thing " sir aaj rat ko ho janega"...

I have taken your mail ID from Airtel outlets. In between these days i was on vodafone roaming connection and it cost me Rs. 1948.00.

If ...

1) sales executive would have told me about the server down time till 16th before buying the connection I wouldn't have taken the connection or i would have gone any temporary prepaid connection .

2) First customer care executive would have given me the correct information then might be i wouldn't have thought to surrender the connection.

3) I wonder how could you don't have any token system in airtel outlets however vodafone has!!!

4) When i asked Outlet executive that is there any authoritative person who can look into this problem ... he said you know to go to begam peth office when i asked him for number he said we don't have...

5) I got surprised airel outlets doesnt have any provision where the can see whether they can see my details though i have already submitted my docs 12 days back.


Request you to please tell me the correct procedure to surrender my number as its not activated.

I don't know whether you will take any actions on this or not. I have not written all above things because somebody would loose their jobs however i am writing this because might be some day i would hear that airtel has improved their services and might be i have return back. Just would like to share with you guys that I was cool till now only because my last 4 years exp with airtel blore, pune and nagpur was good. I cant say i am valuable customer however i would say that you lost a customer who was loving the service by heart as well 2 years back he was upset when he didnt get a airtel postpaid connection in blore.

BHARATI AIRTEL — useless customer care services

This company provides a useless customer care services. When i make a call to the customer care for any complaints they disconnect the call. So they cant give me a solution for my phone problems, it is such a useless service. So please take immediate action agains them. My mobile number is [protected]

bharti Ltd — worst service n

Bharti is totally fraud company. Their service is 3class. I dont know why we Indian are using Internet and iptv from bharti as provider.

I have logged the ticked so many time regarding broadband not working. Even i have called to northan office also. They have logged the tick only. Till now problem is not resolved.

15 days has passed but still the same problem.

any suggestion what should i do now.

Should i go to consumer court and fill a case against bharti regarding worst service.

Kindly suggest.

Nitin jain

Till today 4 Aug 2012 problem is not solved
Every time when i call 198 and northal office. They give so excuses

Service is worst.

Bharti is making fool to us.

Dont use any services of bharti.

Correction: I wish i could replace 'Har ek friend' with 'Airtel' in the very famous 'Kamina...' song!

Namaste Mr. Pethe,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Mr. Pethe,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Bharti Airtel Ltd — access bill charge

please send itemised bill of our landline no 40052288 for the period from 1st sep to 2nd oct as an earliest.

Namaste Ms. Gupta,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ms. Gupta,

Further to our discussion dated 14 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ms. Gupta,

We would like to inform you that your concern listed 14 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I had paid Rs.180 for the local pack on my prepaid 3 months into the pack i enquired dat i also wanted to activate std pack but none of them told that by this my local pack will be deactivated.
When i called customer care no one was ready to reply to my questions

I all ready complaints approx. 8 to 10 time since 3 of august but no one can response me me or no one solve my complain this is my last response to you after that i am going to disconnect my No. because u charge 3 Rs per sms in Rooming on this [protected] or my No.[protected] i[censored] r able to solve it other wise i am going to disconnect this.

hi,
iam very upset with airtel services.i was issued the bill of 7568 rs which i have already paid .now the problem is that ur airtel staff have already made the entry to some other client accont .i hope u understand that how dumb it is .the money which i paid she transferred it to some other clent account.my sim have been deactivated.now the airtel poeple have been callin on my friends mobie and telling them that i have not paid them .
first of all i feel harassed cos going to airtel office five times since may and requestin the same secondly now my friends are calling me and telling the same.
iam takinh this matter very seriously and consulting my lawyer.he would be contacting u now

Airtel is the worst company ever !!...
NO 2 customer care executives ever say the same things...BLind illiterate fools !

one other thing i observed with most of the call centers (phone companies, banks, etc etc.). you call them to explain the problem. the call center executive tells us, and promises something. after some time (few hours or days), you call the same call center again to know the status of your query. somebody else picks the call, and he doesn't have any clue what the earlier executive had promised to the customer (many of the times, these executives don't keey the history of their interaction with the customer). and most of the time, different call center executives tell different things.

this is really frustrating

I am having a pre paid connction of Air Tel. However, after activation for life Time i.e upto 2012 only giving the talk time of Rs 10/ only for Rs. 195/ this is a BIG FRAUD on the part of the company. After one month the service on my MB No. [protected] is suspended all of a sudden. When I contacted several time to CUSTOMER SERVICE No. [protected] and [protected] after pressing the various keys as instructed thereby on the phone the answer is that they are help less to solve the problem. The Air Tel Company is playing a big fraud with the cusomers. If it is unable to provide good service the company should close down the business. I lost about Rs. 400/- within 2 months. The Air Tel company is not giving its telephone Number of its Head Office nor give any E-mail Address for lodging our complaints in writing. It is suggested that instead of complaining in the Forum all the CUSOMER should go in the COSUMER COURT for compensaion.

Hi,
I have been given a fraud mobile airtel numbersaying its an add-on card.
It has already agreed from Airtel about the mistake, but not ready to refund all my money back.
Then even after paying the bills everyday more than 20 calls will come from call center to pay bill.
Try to reach byy give faulty information.

Now i have already stopped using the number as this poeple mentally disturbed me a lot and i did not get my refund back.

Now they are sending me court notice for not paying the bill.

Pls help.....i am fed up.........

Rgds
Dhiren(dhiren.[protected]@gmail.com)

Namaste Rahul,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Rahul,

We would like to inform you that your concern listed 14 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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AirTel — Airtel deducting money

Hello, I need to file a suite against airtel, which is deducting money from my prepaid account siting false content download, which I have never done ! Please let me know how to proceed.

AirTel — Deducting currency

I have opted the plan of 50paise per call to any network and 150 sms free per day.but i am being deducted 1r every day with out reason.And this is being done with out giving any prior information of doing so.And when called to customer care,they are rejecting the which is not fair on their part to do.please solove my problem.

Namaste Ms. Khanna,

This is to inform you that your concern listed on 14 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Ms. Khanna,

Further to our discussion dated 14 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Ms. Khanna,

We would like to inform you that your concern listed 14 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Similar issue has been faced by me. This is happening for years with me. I have lodged several complains to Airtel. I can provide all the complain done thru email in writing which is countless.

Assume the huge no of Prepaid customer and deduction if Rs.1/- even once in a month. This is and illegal way to make money.

Airtel / Prepaid — taken recharge, paid to retailer, got recharge successful sms, but did not get talktime

took recharge Rs 149 (132 Talktime)

got sms from airtel "Rcharge successful- MRP-149, talktime-00"

4 days have gone but not getting talktime, whenever callling to airtel, they are telling within 24 hrs it will be resolved. but its almost more than 92 hrs.

i called 12 times, but no response

AIRTEL IS FRAUD

a big problem

Airtel / Prepaid — Huse number of calls from Airtel

very useless calls from airtel to their custmers after complaint there is no any responce and they said that u r prepaid custmer so far u suffer to this problem

AirTel — activation of web

My web connection not yet activated.My trans ID is[protected].

THE MOBILE STORE ,AIRTEL SIM — WRONG INFORMATION

SIR I DR. ANUJ GUPTA PURCHASED AIRTEL SIM CARD FROM
THE MOBILE STORE PLOT NO. 6, RAGHU KUMAR NIVAS
M.I ROAD JAIPUR 302001
PH NO.[protected]

SIR I M DR.ANUJ GUPTA RESIDENT OF JAIPUR.SIR I PURCHSED THE AIRTEL SIM IN FEBRUARY AND I WAS TOLD IT HAS ONE YEAR VALIDITY AND U WILL GET 100 MINUTE WORTH TALKTIME FREE FOR AIRTEL TO AIRTEL USAGE FOR FIRST 6 MONTHS.NOW WITHOUT ANY REASON THEY REDUCED MY VALIDITY AND NOT EVEN GIVING FREE AIRTEL TO AIRTEL MINUTES.I PURCHASED THAT SIM IN THE MONTH OF FEBRUARY.AND NOW MY VALIDITY IS TILL 14TH AUGUST ONLY.I HAD BEEN TO THE SHOP BUT I WAS TOLD TO GO TO AIRTEL OFFICE.WHEN I WENT TO AIRTEL OFFICE THEY SAID THAT THOSE SIMS ARE ONLY ALONG WITH THE HANDSET WHICH S A SCHEME PRODUCT AND SHOULD NOT BE SOLD ALONE.WHILE THAT SHOP SOLD ME THAT SIM ALONE AS I DIN PURCHASE ANY HANDSET FROM THAT SHOP.I AM AGREE WITH AIRTEL STATEMENT BUT DISAGREE WITH THE THNGS THAT SHOP S DOING WITH COSTUMERS JUST TO MINT MONEY.I HOPE U LL TAKE A FAIR ACTION.
THANK YOU

Airtel Prepaid SIM — Not yet activated

I have purchased prepaid sim card last friday but not yet activated. Once status reported by dealer that due to ID rejected the same was not activated. Again Copy of Driving Licence submitted to dealer before two days but till date not yet activated. Mobile Number : [protected].

Prepaid Sim — Still Sim is not activated

Dear Sir/Maam,

Myself Debasish Paul received a prepaid sim on last friday, dt.26/09/08 and acknowledgement receipt was also given to delivery person on the same day.It's already 96hrs past, but my sim still not activated. Although I was received the SIM through Mobile store, I had already registered a complain both at Mobile store and reilance.

Pls help me out.

Rgds...Debasish!!!

Airtel Sim — no network

i have lost my mobile or airtel connection than i apply for new sim plz activte my connection as soon as possibale my no. is [protected]

Airtel _ New Sim for Prepaid — Sim Is not Activated after 5 Days

Dear Sri,

I have purchased New Sim for Lifetime free. Airtel has some problems in my residential proof while i am a customer using Airtel post paid connection since 2003 and paying my bill regularly i have given the Zerox copy of Airtel Bill but they ddnt activated the SIM as yet.. and I m not interested in buying airtel connection now.. if sim is not activated within a day can i get back my money after returning the sim to airtel dealer from where i purchased??


Thanks & Regards,
Sanndeep S. Negi

Airtel — stopped voucher

Hi sir,
I am disagree with you. Because of this that why are your company (Airtel) stop a night calling voucher of Rs.29 in which A2A call rate was 30 p at day and 10 p at night (11pm-6am).
Sir please again start this voucher. I shall be highly obliged to you.

Airtel Prepaid SIM — sim not activated

I took the sim from vendor in jharkhand on 3rd nov and also documents are submitted but still after 20 days sim is not activated.
please look into this issue and other details are give below

mobile no--[protected]


contact no ---[protected]
[protected]

Airtel Services — sim not activating

my cell phone was stolen on 26th nov. i immidiatly complained in airtel office at ushdaya towers, Shapurnagar Jeedimetla Hyderabad. they reissied the new sim card with same nomber saying that, it will be activated in 24 hours.i have paid rs. 100/ for the same..my mobile no. is [protected]..but still it is not activted and staff is not responding.. i request you kindlt do fafour for me..thanking you sir

Airtel / Prepaid — Customers getting cheated regularly (9895379111)

Im using Airtel Kerala GPRS for last 6 months and Airtel is charging Rs.374 per month..On NOvember 23 rd 2008 i recharged for Rs.374 ( so my validity will be upto Dec. 24, 2008)..On 5th December 2008 i got a message from Airtel that my GPRS connection will expire tomorrow because they changed pricing of their service..Now onwards every customer will have pay Rs.674 one month validity..Rs.374 two week validity..what kind cheating is this?? what shud we customers do..if companies following such strategies???

Dear Sir/Madam.

I have a mobile connection of life time prepaid plan ut from few day connection is closed so please provide the cause and restore the service if possible .

Mobile no.[protected]
location.Bihar.

Regards
Raj kumar jha

airtel sim from postpaid to prepaid — airtel sim not active

my airtel sim is not activated from 20 jan 2009 they r telling that it will be activated in 48 hours but not yet activated so please activate soon and they r not responding to me in bannergatta road airtel office .so please activated.

today i have taken new SIM, they said it will be activated with in 4 hours
still its not activated

please ask them to activate immediately

AirTel — sim did not activated

Sir,

I have taken sim card, no:[protected] corresponding mobile no.: [protected], from Ranchi shop on wed, 25 feb, 09 and told by shopkeeper that it will be activated today and till time it is not activated.

Thanks

Santosh Kumar
Bhuiyan Toli
Samlong
Ranchi

sir my area distributer`s behaviour is very rude towards me . i want easy load of rs thousand but he give the load of rs 2000 and above and no any banner or poster given to me so please help me

AirTel — prepaid mobile no. not activate

I had purchased a new prepaid connection i.e [protected] and submited the all documents to retailer, after submited the documents my number not activated till today, I have visited many time on your showroom but no prpoer respose received . Please activate my number immediately .

Airtel / Prepaid — nfl network coverage

This is regarding the airtel mobile no [protected] as i have given more than 25 complaints to the customer care dept they have not taken any action till date and when ever i call them they have cooly say that the technical dept is working on it.I have recently shifted my house but in the same colony 2 lanes back and when ever i enter in the lane the network becomes totally nil and i am facing lot of inconvience of all outgoing calls and incoming calls also., where as my friend who is having vodafone connection os having full coverage and is happy with it.

i am the customer with airtel from last 9 years and i am feeling very irraitated with thuis service now. the latest complaint number from airtel is [protected] ated 18/05/2009.

this net work problem is persisting in the aptmt where i have shifted from last 7 years but still no action has been taken.if this problem is not solved within short period i have no other option to shift to another company.
regards
sheeraz hussain

Airtel — DO NOT DEACTIVATE STD PACK

i BOUGHT AN AIRTEL NO. ON WHICH THEY ARE DEDUCTING RS.00.50/- DAILY.
WHICH I WANT TO DEACTIVATE BUT THEY ARE NOT READY FOR IT.

KINDLY HELP ME.

AirTel — Number not yet activated

i purchased an airtel num from delhi on 25-06-09, my mobile num is [protected], and sim num is[protected], the dealer assured me for activating the sim within 24 hours but till now number has not yet activated.please help me early as possible as i am facing a lot of problems

airtel prepaid connection service — not activate my connection

i have purchased a pre paid mobile connection sim card of airtel on 09.07.2009 from a shop at siliguri, the mobile palace, yadav samity building, hill cart road, siliguri-01but till today company not activated my connection. i have submitted all documents to the shop.several times i contacted to the shop.but they give me false assurance that within 15 minutes your connection will be activated.it is my complaint against the shop are they authorise to sell the sim.non connectivity of my connection i have loss my money and mental harrasement.
please do the needful and inform me accordingly.
yours faithfully,
swapan sarkar.
usha apartments.
flat no. 2/3.
bankim ch. sarani.
hakimpara.
siliguri-734001

Airtel / Prepaid — unsubscribe to STD pack one rupee per day

my airtel prepaid mobile no-[protected] .I am fade up from c/care to deactivate/unsubscribe one rupee per day STD pack from my mobile.sms-STD to 52818 (to deactivate) no joy and *567*7# also not working. c/care told by 24/07 it will be deactivated bit that also proved bluff. so what to do ?

Airtel Prepaid SIM — prepaid sim not active

my airtel mobile no.[protected] was prepaid mobile use excess i covert in postpaid company employee take me 1000 rupees in two time mobile active few day ad then shut activate without any information and now 800 more money for activate

airtel company tell me why do this? i am so disturb because postpaid officer ot tell me why do this?

dealer complaint — fake issue sim

Dear Sir...i have a employee in the name of ashu ...he pick my dl copy and issue the vodafone sim from ur dealer .he also he fake sign of me .kindly cancall the dealer ship of this aganics due to this dealer are sign fake of all

cell no:[protected]

cell no:[protected]

your wellwisher

Lalit Singla

mobile sim card — still not activated

Just recently I got transfer from Mumbai to Noida, I have taken mobile connection company Airtel has tie up with My company, Those people when he has provide me connection promised with in three days it will activate. But last 15 days I am calling on Company guys who sold me connection (mobiles no [protected], [protected]) and they are replied my verification still pending without verification. Its wont work... please let me know this is my fault if they are not take care it. Everyday I am calling above mobiles numbers at least twice or thrice in day, no result till yet.

Airtel Prepaid — problem in an AIRTEL prepaid lifetime sim

i have an airtel sim which no. is [protected] which is in use since 2005-06. iwas recharged it with 999 for lifetime validity .its validity is upto 2024.but from 5-8-2009 my sim is not working for incoming or outgoing.
please consider my problem and make it continue.

all the complaints are genuine and so happening as usual.customers are being made fools for AIRTELs unlimited non ending benifits.

AirTel — Sim Card not Activated yet

I have bought a sim card of airtel with isd 5 days ago, till today i can't make isd call and i also compaint on 121 two times but still no isd but now my outgoing service is also deactivetd and i can't make local call also.

airtel number -[protected]
other contact number -[protected]

Airtel Sim — full talktime nahi mila

sir my name is prateek singh
my no is [protected] sir 24/08/09 ki sham ko maine 300 rs ka e recharge karaya jo k full talk time
value recharge tha, jiska mujhe sirf 269.99 rs mile hai...kripya baki rashi ko 30.01 rs ko mere acc me
bhejne ki kripa kare...

hi...sir i am rashmit my mobile no. is [protected] they have activited std plans and idont know when they have activited i want to unsubscribe this plan but they dont lisent plz see for it


thank you

Airtel / Prepaid — recharge not successful

Hello I had made A recharge of Rs. 333 /- from ICICI Internet banking, but it is not done till
and money is also not Credited back to my account ...
Here are the details for payment:

Consumer Details
[protected]
Payment Details
Payment Id [protected]
Amount (Rs) INR 333.00
Date of Payment 17/09/2009
Debit Account [protected]
Payment Status Success
Payment Remarks 0119

Airtel Prepaid — activated services which is not asked by me

my mobile number is [protected] and without asking me airtel people has enabled two services 1) comedy junction and 2) airtel matrimony. when i call on customer care 121 there is no option available to talk to an executive. this is rediculous.

aaaaaaaaaaaaaaaaaaaa

I also lost my mobile no. [protected] and a duplicate sim was issued to me on 08 oct 09, but till date the sim is not activated and the worst part is nobody in the airtel outlet at sector 4 dwarka or at cust care is able to tell me why they are not able to activate my sim .

Airtel Prepaid — balance deducted for services not requested for

Airtel is the biggest cheater ,I have come across.
All of a sudden,i recieve a message that 10- Rs. hve been deducted from my account for Sme foolish SPICY JOKES service,which i have never requested for.
When i tried to contact Customer care,they asked me to send a message to stop the service.
But again,after a few days i recieved the same message,and again Rs 10- were deducted from my balance.
Same thing is being repeated for past three months.
Even after making several complaints to customer care,no one is ready to listen.
This is really shameful on the part of Airtel.
I would request Airtel not to cheat people of their hard-earned money.
AIRTEL DOWN_DOWN.

This portal cant help you, i[censored] have any complaint from Airtel mail to [protected]@airtelindia.com, this will help u

Dear Customer,


This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at [protected]@airtel.in with your contact details (address and landline or mobile phone number).

We assure you that we are committed to resolve the issue to your satisfaction.


Regards,
Robin k

Airtel/Prepaid — Pls stop this unwanted msg..bks daily deducting 1 rupees

I am getting message from last 10 days from 54321 & 54542.

This message comes everyday and re.1gets deducted from my account. Pls stop this msg i dont want any comedy msg at all.

Airtel — New Prepaid sim stopped working after 4 days

I bought new prepaid simfrom Nehru Place,Airtel Office on 7th Nov,2009.It starts working next day ,but suddenly on 13th Nov,It Stops working. I came to Airtel Office on 16th Nov. ,i think even they don't know about the problem,they are saying televerification was wrong.
But I had my televeriffication ,I think all infrequired at time of televerification i had given that and verifier was also satisfied.Even verification of person i had given refrence is also quite satisfied from his side.

Airtel persons are saying televerification is wrong and customer care is saying documents not recieved tiill date to them.

Now what should i do.As a customer whats our mistake.My question is likeif they are sayiong verification is wrong,have they informed me this thing on 13th Nov when they blocked my no.

Why i am suffering for this problem.
What this customer service people are doing.

Airtel Postpaid — non activation of sim

sir,
i have deposted rupees four hundred as security for postpaid connection of air tel on24th of nov2009 with the assurance that it will be activated within 72 hrs but till date it has not been activated despite complaints to dealer ganpati telecommunication kathua and to the customer care cell of air tell on ph no 121 the moble no given to me is [protected]

Airtel Mobile — Net connection not activated

I had activated airtel mobile net night plan by making a recharge of rs 89. But it didnt get activated. After calling airtel customer care and following their instructions i found that rs 89 were deducted twice from my account( ie rs. 178) worse was that the service got activated but partialy. I was supposed to get 200 mb during day and 4 gb during night time. 200 mb i got but not the 4 gb for night. I have lodged the complaint with the customer care but to no effect. To my surprise i even got a cal from some mr robert saying that my complaint has been taken care of, which has not been. I am totally frustrated calling customer care repeatedly.

Airtel Prepaid Service — Airtel prepaid connection not yet started still

Dear sir/ Ma'm

I had taken a new airtel prepaid number in the month of Dec, it was working for two - three days and then all my outgoing and incoming facilities were blocked. As per the request from customer care i had re-submited the documents again, one week back, but still the service has not yet started still. Let me know where the problem has stuck up.

The cell no is [protected].

AIRTEL..airtel-sim — sim not activated

sir,
i purchased an airtel sim with following details:
sim no:[protected]
mobil no:[protected]
date of purchsed:- 06 JAN 0210
consumer name: Indu Devi
we have submitted all documents they ask for.
till today the number didn't start working.
i purchased sim and mobile from following vender details:
SUNRISE Mobile
NOKIA Authorised show Room
post office road,
Opp;sheetal chhaya
bihar sarif(nalanda)
803101.
VAT/TIN NO:[protected]
reciept no:010
VEDER contact no:[protected];
date 06/01/2010

Airtel Prepaid Mobile SIM — Non activation of sim

I purchased AIRTEL mobile SIM with No. [protected] from the AIRTEL STALL at Sector 7 KURUKSHETRA on 10.01.2010 after providing ID as my Bank's Identity Card, A certificate from the Bank (My employer) as my adress proof. But my mobile was not activated. After 5 days I enquired from the dealer the reason for non activation, who informed that my ID''s are not acceptable. I enquired why these ID's are not acceptable andwhat type of ID is required, the dealer himself was not aware. Ultimately I offered my Passport as ID proof the dealer said I will have to enquire if Passport is a valid ID or not. After cosulting the higherups he accepted passport as ID on 15.01.2010 but my still my sim has not been activated. It is surprising that Passport is accepted as ID all over the world but is not a valid ID for Airtel emloyees. I suggest that Airtel must employ expert staff for this purpose and not employees who are tarnishing the reputation of the commpany because of having no knowledge. I will request the Airtel people to advise their dealer to refund my money and deliver my IDs at my residence because I have visited his shop seven times and now donot want to talk to that fellow, morover BSNL has already issued SIM on these IDs.

Airtel / Prepaid — cash deducted for services not requested

my mobile no is[protected] (prepaid) and i very often receive messages from your service centre informing me that certain services are available and to send sms in case the services is required .inspite of not requesting for any such services like audiocinema etc amt is deducted from my balance and then i have to spend my valueable time replying to stop the service .last week an amt of rs30 has been deducted from my balance without my requesting your center for any special services.
henceforth i request you to please do not send rpt please do not send any such service messages on to my above number and also to credit the amount of rs30 which has been deducted
i hope quick action will be taken from your side.

your prepad igone

my air tell no [protected] with life time validity but i am unable to call any one number what i shoud do

Airtel Prepaid — Frequent Deduction of prepaid balance

I had recharged two prepaid vouchers of Rs 295 & Rs 120 in last 10 days.I got balance of 295 and 106.Since last 10 days,there is a frequent deduction of balance of around Rs300 from my card.I registered a complaint to customer care executive and Seior officials twice.Despite of my not making calls,they are saying that there are calls being made from your number.I had not made any call to the said number and they are not ready to accept their system fault.I want my unused balance.What should I do?

My mobile No. is [protected], on 4th February 2010 Rs.30.00 deduct from my balance without information, so tell me why amount deduct from my balance and credit the same to my mobile balance. I never subscribe any type services in the last. If I got not saitsfactory answer I written a complaint to TRAI and file a complaint to Conumer Form against the AIRTEL.

Airtel — Not yet get my Sim card

This is to inform you that my name is Ranjoy Ghosh my Mobile Nos is [protected] & my billing address is 2/36B Bijoygarh`3rd floor,jadavpur,near purbachal,kolkata-32 have not got my SIM card yet but today I received a welcome letter from you that my no. is activated from 22nd feb 2010.I have submitted all documents for getting post paid connection to your company's representative Mr. Prim Bhattachary.His mobile no is [protected].I have called him up several times for the sim card but his mobile is switched off.
Please look into the matter positively.For any assistant please call me at [protected].
If I will not get sim card within 24hrs then I will have to withdraw from the connection.

Thanks & Regards
Ranjoy ghosh
[protected]

AirTel — Did not give service

Sir,

I am Deepak Singh. My number is [protected]. I used airtel as service provider but from last few weeks, airtel is not giving me proper service. i have try many time to contact with airtel customer care executive but every time i contact with them, they did not solve my problem and disconnect my call every time. Now from 2nd march, they have deactivate my account for contact with complain helpline number 198. I also use airtel's MOBILE OFFICE service for internet. but when ever i try to connect internet, it oftenly take time of more then 30 minutes for connect. some time i have to restart computer and some time i have to restart mobile but situation is same. it has become my daily routine. I contact with them by my subordinate for solve this problem. every time they give me time of 6 hours and said that they will arrange call back but still i never receive any call from them. One more problem is that after connect internet, while using internet, it automatically disconnect after 2 or 3 hours.

I am sick of the service of Airtel. this is my third complain against airtel from past month. I have every recording of their customer care executive. Please take an action against this Fake Company .

I hope you will support me and will take some action against this company.

Thanks

Deepak Singh