Airtel — servicing

L.Venkat

from Madurai, Tamil Nadu

Address:	20, Sarakki Main Road,J P Nagar 1st Phase, Bangalore, Karnataka 560078, India, Tamil Nadu
Website:	airtel.in

I have owned Airtel Digital TV on[protected]. on 30th july we had signal problem Error code(B0001) . Raised to customer care on 30th july around 4:30 PM, they replied it will solved within 24 hours, But we had no response, Again I have called on 31st july around 4:30 and reminded them, they replied it will solved within a hour, still no response. Again i have called on 31st july around 6:00 PM, it will be solved within 1 hour and service person will call u back., But still I have got no responses.

kindly check on the same.

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Comments

Shinde Sachin Baburao

from Ghugus, Maharashtra

Bharti Airtel Ltd — PUK code required

i have an airtel mobile no. [protected] i am asked for puk code because of entering wrong pin code kindly send me my puk code

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Venkat,

This is to inform you that your concern listed on 31 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Venkat,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at airtel.[protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

CC Consumers

Dear Customer,

We are unable to process your request as:
1. The mobile number or fixed line number is not mentioned in your e-mail
2. The mobile number or fixed line number mentioned is not in the correct format.

IMPORTANT:

· For airtel mobile number related assistance, kindly mention your ten digit airtel mobile number in the subject of the email. E.g. 98XXXXXXXX

· For airtel fixed line and broadband related assistance, kindly mention airtel fixed line number along with STD Code in the subject of the e-mail. E.g. 011-4XXXXXXX

· Please do not include any space or special characters between the digits.

Warm Regards

airtel customer service

bharti airtel limited