Airtel Complaints & Reviews

Dear sir
I have airtel con mob no [protected] but I am out of India so this no is not working please cheack this no so I can use the mob If ther is progalam cont me in my Email Your Faithfull S Nirmal Singh Rayat

There is no signal in my TV set (Error Code-SM1). It's been the case from last 30 hrs.
When contacted CC, they give a complaint no., an acknowledgement mail and the airtel's local office contact no.and their part is over...Now its more than 24 hrs contacting the local office..no one ever attended the problem & just say it will be resolved within next one hr. But unfortunately that ONE hr seems to never be over....

Is there any one to resolve this & help me out of this trauma.

Pankaj Kumar
Customer Id-[protected].

Today i.e. on 09.06.2011at around 2.07 PM received a missed call from [protected]. Immediately at 2.08 PM, I called back, when the person wished me in Mulim language "Salam vale kum", I asked "where are you calling from", he repeated "Salam vale kum". Then I replied "Vale kum A salam" and asked him wheere are you calling from, I calling you in response to your missed call. The person denied making missed call to me and he said that he is from "Pindi" and also told me that my number is a + number from out of country. I was afraid, if this is a wrong person. Please block this number for calling at my number i.e. [protected].

I have prepaid connection with [protected] No. But you cut my balance with-out any outgoing call or use of any service
I had recharged my account on 23/03/2011 with Rs1500. till now there is zero Balance on 15/05/2011. ihave made only two incoming calls from dubai airport. them i switched off my mobile.
i want to know from airtel where my rs. 1500 used.
i tried to contact customer care of airtel but they where unable to extract the information
.the zonal officer at dehradun also suggested about eprebill but the bill does not show complete information.
kindly help my money back from airtel
amit makin
s/o rupa makin
[protected],[protected]

Dear sir,
I would like to deactivate airtel mobile office . My mobile no. is [protected] . I tried to deactivate through *567# , but it is not deactivated . kindly see through the problem , as my balance is deducting daily .
Thanking you ,

madhuri
[protected]

Dear Sir/Madam
My name is Abbas Mokhtariabkenari from Iran and I am PhD student in PU. I am a new comer to India and purchased 2 airtel SIMs: [protected] & [protected] with my friend documents two months ago and last week I gave my documents to the Airtel Office Sec 35 Chandigarh for verification. Unfortunately after one week these numbers has not been activated yet! Besides I am a foreigner and my family in overseas are worry about me. I also use your broadband internet services ([protected]_dsl) and airtel fixed line in my house then I am your real customer please urgently follow my request for activating.
My new mobile number: [protected]
My email: [protected]@gmail.com

Airtel Digital TV : Account no [protected]


Have paid R.4565/- to dealer Pawan Electronics (Mumbai 89) for a whole years subscription. The payment was made in March 2011. Dealer is not crediting my account for the said amount and is only recharging for the minimum amount which lasts us for less than one month. Now he is refusing to take my calls. As a result I've had to reacharge for Rs.250/- from another dealer.
I have tried calling Airtel customer care numbers, but there is no human interface where I can register a complaint.
I work for the Times of India and am in the process of writing about Airtels callous attitude and the dealers cheating ways. If I still do not get a response, I will most definitely contemplate legal action.

Milind Dhond
Times of India

cc : Nikita Dhond (STAR TV)

Hi

My number is [protected] . My complain is on a airtel customer care officer . His name is Rohit. picks a call when called from Pune . Who just makes false promises . I got a new airtel connection which was post paid . For which I have given my license as address proof . They rejected my government issued address proof saying the photo has been stuck. Then this fellow Rohit asked me mail my Pass port scan copy to [protected]@gmail.com . Which I did . Even after that they blocked my number and told me to Contact the airtel showroom. When I went there . They are asking me to fill all the details again and submit all the proofs again. When I call AirTel customer care . There is no one who knows english there . Then why the hell do you give an option for english. Airtel has a good name in our country . It is only because of few people who does not do their work properly . It ruins its own name.

Regards
Angu

Mobile No: [protected]. I have not activated any MMS service. But i have receiving sms message and deductiong 2 Rs from my mobile account. iwant to deactivate the same immediately. and return back the same immediatly

I was given an Airtel connection along with a SONY TV which I purchased last month. When I called up Airtel for the connection, I was asked to pay an initial recharge of Rs.1000, which I did.

When the people didn't install the connection despite a 2-week follow up, I asked to disconnect my service. The following are the sequence of events:

1. June 3: I place a call with Airtel asking for the disconnection. They give me a service request number 8662206 and say the complaint will be resolved.
2. June 4: I get a phone call from Airtel saying they will send a DD to my house. When I ask why not an online reversal, they say they can't do that and hang up. I get another SMS saying my complaint has been resolved. They also ask me to call a mobile number [protected], which is either busy or never answered.
3. June 8: No trace of the payment. I call up Airtel again and ask them to re-open the complaint. They refuse saying it is not possible (to show that they have resolved the complaint when nothing has really happened on the ground). They log another complaint 8837708.
4. June 9: I get another phone call asking me to call [protected], and a statement 'your complaint has forwarded to the concerned department'. When I reply that no one picks up the phone, they say that only they can resolve the complaint and the money will be refunded in 7-10 working days. Again, I get an SMS saying my complaint has been resolved.
When I try to call up their call centre, I am informed that the balance is zero! Then I am made to press many keys on the phone, and finally asked to SMS CALL to an 5-digit number!

A few questions:
1. Why are customers being made to waste time and effort calling up mobile numbers of technicians? If they pay Airtel, it is Airtel who should pay back the money, not the technicians!!
2. What is the point of wasting money on phone calls and SMSes to Airtel when you know they won't call back (or is that the idea? Frustate customers into giving up on their hard-earned money?)
3. If a customer pays by online mode (which is instant payment), why is Airtel paying back through DD? To earn interest until the customer encashes the cheque after a MONTH??

All in all, I have sworn NEVER to buy ANY product from this unprofessional organization. DO NOT take an Airtel DTH connection if you can help it.

Rangin Chakraborty.

MY AIRTEL SIM CARD IS REJECTED AFTER ENTERING WRONG PUK NO. NUMBER OF TIMES.
SO PLEASE ACTIVATE MY SIM CARD AS SOON AS POSSIBLE
MOBILE NUMBER :- [protected]
STATE :-HARYANA
SIM#:[protected]
PLEASE ACTIVATE MY SIM ASAP

I lodged a complaint for Airtel DTH as I am not getting signal with error code B001, the weather is normal here, and it is not working from 2 days but they are asking to charge Rs.100 for visit. What the service they are providing, their service is not working and they are charging to resolve their service issues. I got the message that the problem has been resolved but it is not yet resolved. I will change my DTH service and never recommend Airtel from now to anyone if my problem is not resolved, My contact no is [protected].
I also called on the number ([protected]) I got in message from Airtel but no is picking up the call. WORST SERVICE!!! DISAPPOINTED!!!

Hi,

I've been using Airtel Broadband Connection for a year.My fixed line number is[protected]. We shifted to a new house and we called airtel for shifting the broadband connection to the new address.
They said that it will be done in 3 working days. It has been a week we shifted,still there is nothing done.I called Airtel and they said ,there is no DB box in this area and they got to install a new one. Still there is no progress.
I'm in a great trouble without Internet for week. Please let me know whether I'll get connection or not.If not I'll go to some other ISP,I'm waiting because Airtel service was good. There are also four more flats in our apartment,if we get the connection,those people are also ready to apply for a connection.
Please do the needful.

Regards,
Ramya Dhananjayan.

Hi, I am Prasanna from Bangalore.
I had problem with Airtel broadband so I registered a complaint with them on 20th Feb 2011.
They asked for 8 days time but my problem did not get solved so I asked them to disconnect the phone and internet and immediately I went with another service provider from 28th Feb.

They told me that a person will come and collect and instrument and the pending amount.
Since nobody came, even I did not bother to go to their office and surrender the instrument, as I was not asked to do so. So on 23rd march, my outstanding amount got debited from my account in the form of ECS.

Again for the month of April, they send one more bill of Rs. 950.
When asked why, they said you dint pay bill as soon as you disconnected and paid late i.e., instead of 1st march you paid on 23rd march so another bill is generated.
I clearly told them that I will not pay this bill, as I have not used their internet /landline since 20th Feb.

Now, they called me and asked me to appear before lok adalat court for settlement!
How on earth can they do this? Harrasing customers by taking them to consumer court?

What should I do now? Is it a tedious process in the consumer court?

Dear Sir,

Please be noted that we are contacting since last one & half week regarding telephone connection to one of your Executive Mr. Rajendra ( Contact No. [protected]).

The complaint no.47150222 is not resolved till date.

But not getting any positive response. Hope you will look into the matter and resolve the problem as soon as possible.

Thanks,

Poonam

Hi

I am a subsciber of airtel prepaid . For past 6 months Rs 30 Per month are deducted from my Airtel Prepaid No. [protected]. I have never asked for this service. I have already registered a complaint at the Airtel Call Centre and I ws assured that within 48 hours this service will be stopped but nothing has happened till now. IF Airtel can not take any action on it immediately I am happy to move to Vodafone and will also ensure that all the mobile connections that my Family Members are moved to Vodafone at the earliest. I feel cheated and helpless . Solve my problem PLEASE... MY mobile NO IS [protected].. plz any one help me.

If Airtel does not respond back I will have to move to consumer court. everymonth I get a response from Airtel saying teh service has been deactivation but the service is still running. I have been chasing for the last 6 months. I need an answer otherwise I am happy to move to Vodafone and leave Airtel for this number and other 5 Mobile no.s that w have.

Dear Sir/Ma'am,

My Airtel Landline number[protected] is dead.
Although i am done with paying my latest bill, i have a problem of a dead connection, the phone is not working but the internet is well in use.No outgoing or incoming facility is currently on.
Hence,i request you to kindly take quick action in favor of my complaint at the earliest and repair it asap.

Thanks,
Sourav Agarwal
Pocket C8, Flat 8601A,
Third Floor, Vasant Kunj
New Delhi - 110070
[protected]

I would like to hereby inform that I am receiving calls from a Pakistan No. [protected]. There are no relatives of mine in Pakistan and I keep getting calls from tis no. though it always goes a s missed call but I am concerned and curious a sto why I get these calls. My contact detail is [protected] and I have recently purchased this prepaid sim from Airtel.

Dear Sir/Madam,
My name is Vishal Gupta, i am using airtel prepaid mobile service from last 6 yrs M No. [protected].
But today forcefully my account balance is deducted by Rs. 99 without using any services.
Upon interaction with customer care (Mr. Mandeep), i came to know that airtel has automatically downloaded a hungama game(some application) and deducted 99 rs. Also airtel is not even registering my complaint for the same. This was totally unjustified, so kindly provide solution for the same.

Reagrds
Vishal Gupta
[protected]
[protected]@yahoo.co.in

Hi....
I'm having Airtel no.([protected]). I hav been in this network since 2 and half years.. In my residential area signal is very poor. So I,ve decided to port out from airtel. I hav submitted porting request around 5 times. But airtel rejected porting request 5 times without any valid reason and when i called from any airtel number to customer care.. they simply avoiding me and they blocked customer care.
If airtel doing same thing it will get bad name .. and it will be the worst network and fraud network in future...
If somebody asks now about getgting new connection my answer will be don't take the worst netwok in the world,,,,,
I'm going to file a complaint at TRAI and consumer court...
But i'l give last chance to airtel to rectify their worst attitude and to solve this mistake... Thanking you for ur worst attitude