Airtel — Wifi Modem not working
I took a Broadband service from Airtel on the plan , Pay for five months and get a wifi free on a Broadband plan, when i got the connection the connection guy said the WIFI won't be working on your mobile phones and tabulates. As a firmware was not ready for my BEETEL 450TC2 WIFI Modem. I asked him then please change the modem which has no such problems. He straight away told me that you have to buy a new modem for connecting other devices .
At time of purchase I clearly told the sales person of Airtel about my requirement. I want to know why that sales person hasn't told me that modems which Airtel is giving not suits your requirements and why Airtel cheats persons. Also I would like to know that if I want to connect only one device , why should I need a wifi to connect. This Incident forced me to think that Airtel using this offer to collecting the money from innocent peoples.
I have raised many complains about this issue in Airtel but no response till now.
Name# Ankit Jain
Contact details [protected]
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