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Airtel — Wrong information about recharge amount in Airtel Website.

I recharged my Airtel mobile with special recharge of Rs-34/- from airtel website.
Where description was given as,
denomination- Rs. 34
benefit- Get 75 local mins and 100 local + National SMS
validity-Four Sunday after Recharge

But after recharge I got only local mins, the SMS Balance is not credited.

I contacted customer care,but they are directly denying that saying there is no offer like that.
I am also attaching the screen-shot of the offer in their site

Wrong information about recharge amount in Airtel Website.
Complaint comments  12 CommentsShare0Tweet0

Comments

AirTel — wrong charging for sms

First sms cost Re 1 balance Rs 1860 second sms also cost Re 1 then the balance was Rs 1849.After 2min balance was 1844.This has been seen earlier also.Hence please check my sms charges.
In my Postoaid bill last month charged me, Value added servisces Rs. 30/-.
This month you have charged me again for the same no. Rs. 30/- two times.
When I went to Borivali Gallery they said sorry & reverse Rs. 60/-.
But while paing onlinebill today I am seeing the same amt. Rs. 419/ only.
That means no use of wasting time in your gallery.
do you want me to pay the bill or not ?
Let me know immidiately,

Airtel — Offer not given after recharging for the offer amount.

I have received message from Airtel (AX650010) stating that "Recharge with RC 100 and enjoy Rs.80 Talktime and 800 MB Free mobile Internet valid for 10 days. I recharged with RC100 through internet and they credited my account with normal Rs.88.66 talktime with no internet offer as mentioned in the mail. I recharged on 27th July 2011 at 5 pm and lodged a complaint for the same with airtel customer care (Ref No. CBNRA[protected]) for which i got reply saying that i have to recharge from shop through easy recharge and not internet.
I argue that no where in the message it was mentioned that i can not recharge through internet and also i do not understand the difference between recharging through internet and easy recharge through some shop.

Kindly help,

Udit Chaturvedi
Email: udit.[protected]@in.ey.com
Mobile: [protected]

Airtel — wrong amount recharge repair

dear sir
i am airtel mobile recharge retailer today i am recharge customer mobile no [protected] ,RS-1000
TR ID[protected]
company say rs 1000 plan is apple iphone4 s net plan but my customer mobile is nokia 1100
and my customer want full T T plan but company not change the plan , plz sir give me help ....
i am from sangamner my mo no [protected]

sham — Rs.30 recharged to wrong no

My phone no[protected].on 28th wrongly recharged Rs.30 to [protected] but the is no is switched off, kindly send me the name and address to me or please help me to get the amount thanking you. yours sincerely. Sham
My phone no is [protected] but Rs.30 wrongly recharged to [protected] kindly give me the name and address or help me to get the amount how?
Wrong information about recharge amount in Airtel Website.
I recharged my Airtel mobile with special recharge of Rs-34/- from airtel website.
Where description was given as,
denomination- Rs. 34
benefit- Get 75 local mins and 100 local + National SMS
validity-Four Sunday after Recharge

But after I recharged using the special recharge option, I did not get any benefit (neither the minutes nor the SMS). Instead, I got only Rs.1/-. So, all subsequent calls consumed balance from my main account and depleted it. Repeated calls to customer care are useless and the agents do not have any idea on what they are talking. They are refusing that such an offer ever existed (ticket numbers: CWRCH[protected] and CWRCH[protected]). See the attached screenshot. Each time I call them I have to waste 20 minutes of my time to get them to the point.

Subra

Does Four Sunday means only valid on subsequent four Sunday's ( particular Day) or is it Until 4th Sunday arrives, They have not clarified in their website.
I could only make call on the day I recharged ( Sunday), waiting for Next Sunday to come !!.

I don't recommend Airtel to any one,
Educated people like us are getting fooled and what about illiterates and common people.
idiotic recharge option. I wasted my money rs 34 . the customer care are not answering properly and they disconnect my call without proper info. I get too much irritate with this recharge rs 34
I am also facing the same issue.
i have also recharged with Airtel facebook pack (32 Rs).this offer was
face book browsing + 5 MB Free browsing at 2G speed for 15 days but when i tried to connect facebook its not getting open.
Regarding special recharge of 34...
Faced the same issue. The customer care guys r dumb. After multiple calls, one executive gave me proper reply..
Its 4 Sundays after recharge.. SUNDAYS.. Which means valid for calling (and SMS) on SUNDAYS ONLY..
Its for ppl who dont have time in weekdays but do long duration calls only on Sunday.
In short, the benefits r valid only for 4 days.. ie 4 Sundays after recharge. Not valid from Mon-Sat.

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