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[Resolved]  Airtelusainc — Fraud business

The sales agent will call any give you the details of the rates and ask you to select buy now option from the website and once you complete all the details the hit submit the process will display error message on the first line and on the next paragraph it will display approved and will charge to your credit card.
But you will not get any email or any login in information, if you call the number customer support no body will pick up.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  24 CommentsShareTweet

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Airtel — Marketing Agents fraud

An Airtel Marketting agent has taken Rs. 999 cash for changing my Postpaid Plan,but there r no response from other side till now.
I have sent a mail to airtel but no right action has been taken from the company side.
I have received a registered form copy which was given by the executive.
I AM IN THE RURAL ARIEA AND I WAN `T TO MASTER DEMO CARD AND OTHER DEMO . WHERE IS THE BUY I HAVE NOT IDEA PLEASE CALL ME NO[protected]
The company is really very good and take full care of the customers . The company believe in quality, its gives all the facilities what the executive say. The company is registered in California and its come under USA law, so it can't do froud. The company provide very low rate because the government give them some taxes rebate to promote the local company. Some company use very cheap activity to balme the company, so they post the bad comment that company is froud.In today competetive market every company use to balme other company. Once you connected with the company they take full care of the customer. So without any hagitation you can take the product of airtelusainc.
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airtel usa inc is best company in us market as well as in canada market. they are providing the lowest call rates from us to india, china, hongkong, etc.
The services of Airtel USA Inc is superb. What they commit they give it. goooood job airtelusainc.

thanks
rahul
The service of airtel usa is wonderful. Especially there referral services is too good. bcoz once u refer any customer the company's telecallers they follow up n add extra referral talktime to referers. voice quality is very good as well as the connectivity. the best thing is that we can see our call details through the website.
Ankit
lol... rajesh bro... u r really humorous... i mean wat i[censored] got the error msg??? wat if it shows some error..?? i mean d deal is made no matter it shows d error msg... n bro does dat means dat we humans are not the only owner of mistakes... now its computer too... d techonolgy... lol
superb...exellent service...provide by Airtelusainc
froud company...dont believe...they are cheating us
airtelusainc is a very good company. good customer care
airtel usa inc totally fraud company. i worked there for 8 months dont give ur credit card info to any of the agent. before taking the service check the website dont go on promotional offers they must be fake commitment. GENTECH in BHOPAL is FRAUD CENTER.
The company is really very good and take full care of the customers . The company believe in quality, its gives all the facilities what the executive say. The company is registered in California and its come under USA law, so it can't do froud. The company provide very low rate because the government give them some taxes rebate to promote the local company. Some company use very cheap activity to balme the company, so they post the bad comment that company is froud.In today competetive market every company use to balme other company. Once you connected with the company they take full care of the customer. So without any hagitation you can take the product of airtelusainc.
The sales agent will call any give you the details of the rates and ask you to select buy now option from the website and once you complete all the details the hit submit the process will display error message on the first line and on the next paragraph it will display approved and will charge to your credit card.
But you will not get any email or any login in information, if you call the number customer support no body will pick up.

Happened to me just today. Name of the guy who talked me VINOD (bogus name) had a thick chennai accent and said works in Chennai office. He also said they have more than 40 offices in India and payment has to be processed from Calcutta. Implications are quite high. They can just take $25 or do more. PLEASE NEVER FALL IN THIS TRAP. Seems highly dangerous from a financial perspective.
They use the name Airtel and cheat the customer. They did same to me as mentioned in the complaint.
The agent will call you and promise to give 1C per minute. You have purchase for $25 and once you did, it will show 2C per minute. You can not reach the customer service. I called them several time and they told me that we will contact you or our agent (agent who called me before) will call you soon.

NO call afterwards. It is a bogus company and dont entertain these beggers. These guys are spoiling inidan name. I have to change my credit card numbers. Beware of this scams.

Suba
i bough fifty$ from karthik his full name is karthikeyan [protected] he done a very good jo i gone for only 50$ he gave free min of nearly 20$ so good his mail id airtel.[protected]@gmail.com

invite him for chat he wll ecpalin the usage of airtel calling card
1cents nahi 1.5cents so help contact [protected]

airtel.[protected]@gmail.com


he is giving his own number to help
suba call karthik [protected]
Hi all

I signed up for AirtelUSAINC recently upon persistence from a Tele-marketeer. Believe or not I realized they are a Fraud Company the moment I made a few calls. First all I signed up with $100 and they told me I would get 5263 minutes for this, I was told that rate is 2 cents per minute but they would give me 263 mintues free if I signed up for $100. Also I was told it was valid for ever. So far go good.

Now comes the surprise. I did 2 calls to India of 27 minutes and 12 minutes duration. Believe it or not they deducted 54 minutes and 24 minutes from my account. Since I made the calls from my mobile phone I could see that double minutes were detected. When I called the agent to confront him he said it was a problem that some customers faced and that he could rectify it if given a chance. I can stand bad service even bad attitude but not fraud. Now I thought a minute is 60 seconds until I dealt with AirtelUSAinc. Their website says rate to call India is 4.2 cents per minute then how did they offer me 5263 minutes for $100 ?. Anyway I cancelled and got a refund of $98.37 [unused portion].

Apart from the above I found their so called 24 x 7 hotline number is useless and no one picks up. Almost 12 times I had called within the time specified on the site and all times it went to voicemail. To make matters worse the voicemail box was full. Finally I got through to them and cancelled.

People get carried away by AIRTEL name thinking it has something to do with BHARTI AIRTEL. As far as I know there is no connection between these two. If you are interested you can visit http://www.airtelcallhome.com and sign up for India calling services through BHARTI AIRTEL. I have been using this for 3 months now and I have spent nearly 70 dollars ... no problem so far. They give 600 minutes of talk-time to any number in India for a Flat $10.69 including taxes and other charges and of course these minutes are valid for 60 days only so if you not the frequently calling type you may not use it.

STAY AWAY FROM AIRTELUSAINC.

Regards

Venkat

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    Airtel
    Customer Care Service
    Customer satisfaction rating
    43%
    Complaints
    50514
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    20200
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
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