[Resolved] Akbar Travels Online — extra money charged and blame on Bank | |
I Had made a online ticket purchase from the Akbar travels online, the tansation was later cancelled . I had got the conformation that my entire money will be refunded, but on atual Akbar travels have deducted some amount and clame it as the Bank Charges. the Bank had confomed on mail that they are not charging any thing. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
Akbartravelsonline does not have any right to deduct bank charges and the entire money has to be refunded. You can pull them at the District consumer court if they do not refund full amount
Reply
ok agree
Akbar seems to be cheat travel agency
Every Payment gate way is chargiging 2.5 % as processing charges and it goes to Bank or Payment Gateway company. You can confirm the sae with the Bank that wheter the processing charge/Transaction chare to the marchais is refundable or not?
In this case if you didn't get a ticket printout or you get an error instead of the ticket or airline is saying full refund then you can log a complaint by sending an email to [protected]@akbartravelsonline.com and thay will solve this issue with in 7 working days
In this case if you didn't get a ticket printout or you get an error instead of the ticket or airline is saying full refund then you can log a complaint by sending an email to [protected]@akbartravelsonline.com and thay will solve this issue with in 7 working days
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
297
Pending
50
Resolved
97
+91 22 2346 4373
+91 22 4066 6444
1st Floor, 62 Janjikar Street, Mumbai, India - 400003
View all Akbar Travels contact information