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Amazon India Complaints & Reviews

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Updated: Dec 19, 2025
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Amazon India reviews & complaints page 1009

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E
Elizabeth Wright
Mar 21, 2012
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My husband James L. Wright beleives there is an unauthorized charge on his Capital One Mastercard. The total is ($40.92). The charge was made February 23, 2012.
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    brook87
    Mar 21, 2012
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    I recently had a charge of $98.78 on my American Express credit card from Amazon.com(amzn.com/bill-WA) on the date for 03-01-12. I did not purchase anything from Amazon.com. I think this is a fraudulent charge that was made to my American Express bill and I am very concerned. Please get back to me as soon as possible. Thank you for your concern in this matter. If Amazon claims that I made a purchase, then they need to supply me with the details of what exactly that purchase was for.

    Sincerely,
    Brooke St. Gordon
    [protected]
    I have been charged for $150.91.. This appears to be fraud. What is this charge for??

    Robert
    [protected]
    I have 3 charges on my credit card for Amazon .com. I know what 2 of them are for, but I can't remember what the third one was for. Could you help me recall what it was for? Beverly




    [protected]

    Non delivery of items ordered - un professional service - not expected from amazon

    My order no : order#[protected]

    I had ordered for a HP Laptop from Amazon.

    it was promised that delivery would be within 2-4 business days.

    The item is not delivered even after 7 days.

    The track the order utility shows that the item was returned to Amazon but the company had not done anything after that..

    Product not deliverd on time

    I ordered one moto g 4 plus which was expected to deliver by 16th june but still not deliverd.
    customer care didint know any status and not abo help me out
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      Mimi Ferrary
      Mar 12, 2012
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      $24.99 was taken out of my account on Jan. 24, 2012 and all I know is that it said it was for......
      amazon Marketplace Pmts POS AMZN.com/BILL WA US 000136.
      I have no idea what that's for and I'm on disability and can't afford to pay for anything not needed.
      You can contact me at [protected]@sbcglobal.net or[protected]
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        LindaG
        Mar 6, 2012
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        Resolved

        I have a charge on my Mastercard in the amount of $7.98 and do not know what this is for. Can you please verify what the amount is for? You can e-mail me at [protected]@verizon.net if you have any questions. I will ask my credit card company to remove the charge until I know what it was for.Thank you for your prompt attention.
        Aug 13, 2020
        Complaint marked as Resolved 
        I RECEIVED A CHARGEE ON MY MASTER CARD DATED 2-15-12 FOR 35.48 THAT I HAVE NO IDEA WHAT IT IS FOR. I DID NOT AUTHORIZE ANY SUCH CHARGE. PLEASE CREDIT MY ACCT FOR THAT AMT. YOU CAN GET MORE INFO FROM ME AT [protected]@MSN.C0M. PLEASE REMOVE THIS ASAP.
        I have two charges on my Mastercard dated 3/13 for 21.05 and on 3/14 for 21.05 before I dispute these charges I need an explanation from
        you. Joan M. 4/11/12

        Amazon India — Dress/ i am complainting about i don't received my one.

        Hi,
        I am shraddha dodke i am order three dress on amazon.com but i can't received all dress.

        Order #[protected]

        I paid Rs. 1298 for 3 dress, but I received only 2 dress. I received only 2 packets I paid all amount. please give some action on that. still i am waiting for my dress.
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          Maxine Gash
          Feb 15, 2012
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          Resolved

          Two unauthorized charges were made on my bank account, one on Feb. 12 for 145.03, and one of Feb. 14 for 163.38. I do not know what was purchased or where the purchases were made, but they were done without my knowledge or consent. Please refund these charges to my account.
          Aug 13, 2020
          Complaint marked as Resolved 
          I received charges on my L.L. Bean Visa card with transaction date of 11/18/09 and posting date of 11/18/09 in the amt. of $210.97 for Amazon.com. I would like to view what was charged in this amount. I did not authorize this payment. Thank you.
          I was charged $113.75 and have no idea what it is for. Please confirm. Thank you.
          I was charged 17.84 & I don't know what this was for. Acct.[protected]
          6/6/10; In preparing my taxes for last year (09) I came across a charge of $419.99 and have no idea or receipt of this charge on my business charge account. The ref number is 24692165DOOV25NQ7. Please respond on the charge being a fraud or supply me with information. Hazel Frost
          Continue with the previous complaint the date was 6/22/09 . Hazel Frost
          I received a charge to my credit card on 2/2/2011. I have no idea what for. How do I get an explanation/refund
          I have received two charges on my bank account for $14.70 on July 6 and July 12 2011. Don't know why?
          Please advise at [protected]@att.net. I want my money back. Alfredo G, Salazar
          I got my credit card bill and there is three on it I don, t know what it is I would like them taken off please. One is on 7/2/2011 Reference3 2708 for 31.98 charge. 2.is om7/3/20011 reference #0819 for44.96 and 3 is on7/3/2011 for70.76. Thank you Judith Rushing
          I have 2 charges on my Visa card, ending w/ 0658, for $20.17, Feb.13th, & $28.83, Feb.15th, I don't know what these charges are for? My e-mail is ([protected]@hotmail.com.) I will call my credit card and tell them to take these charges of[censored]ntil you can tell me what they are for.

          Thank you for your prompt attention.
          I have charge on my MC Refrence Number 20774730 for $19.99.I don't know what these charges are for ? My e-mail is [protected]@yahoo.com
          I placed an order for an apple ipad mini(16gb, wifi) white-silver on 17th november, 2014. The total price rs. 18895/- was paid on the same date. My order no is[protected]. Instead of sending the ordered item to me you have deliberately cheated me by delivering a micromax mobile(X247) which worth less than rs2000/-. Unless you send me the ordered item within a reasonable time i will be constrained to take up the matter legally under sec 420.
          Further i caution you not to cheat poor customers atleast from hereafter,

          "send me my apple ipad mini (16gb, wifi), white-silver immediately and take back the mobile you had sent".
          Amazon;

          You need to take of the Unauthorized charge on the Account . I cannot match the "charge " from out purchase log with the debit you put on my bank account. I have asked the bank to investigate. Take off this charge immediately. Address is 1210 Alta Mead Drive.

          Amazon India — You are saying that you will pickup my cocso shot volley,4 but you are saying that it is resheuled

          You are saying that you will pickup my cocso shot volley, 4 but you are saying that it is resheuled. so I needed it today .give me a mobile phone number. I think amazon is agood and asecure place for shoping.

          402-9637581-95081108

          मेरे दुवारा बिल नंबर[protected] से ख़रीदा गया था जिसे मेने पोस्ट ऑफिस से बापस किया था जिसका नंबर RI 36344६५८८ IN था जिसका मेल मेरे किया गया था परन्तु मुझे आज तक राशी बापस प्राप्त नहीं हुई हे कृपा कर उचित कारबाही कर राशी दिलाने की कृपा करे
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            M
            M. Somasundaran
            from Ottappalam, Kerala
            Jan 11, 2012
            Resolved
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            Address: Palakkad, Kerala

            Sir, for the last about four months I am working with M.Turk .com as an online home based worker of HITs. Suddenly, one week before the Mechanical Turk Team suspended my account. But, unfortunately, they haven't paid me my dues of $52.00 as balance of earnings. They are silent in this matter till now.

            Therefore, I would humbly request your goodself to reimburse my earning dues i.e. $52.00 immediately without any further delay.

            Thank you for your coopeation and assistance.

            M. Somasundaran
            Aug 13, 2020
            Complaint marked as Resolved 
            non-payment of earnings

            Hello Sir, I am also working with M.Turk .com as an online home based worker of HITs from last 3 months. I enrolled my earnings on total of $89 in to Indian rupees. I have not received any cheques so far from last 6 weeks. when I mailed them about the cheques they replied that the cheques might have missed because the mailing address is more than 2 lines and guided me to change the address when in i was not able to understand where the ' Edit " button is on the Mturk. They didn't replied for my questions, nor they have intimated about the cheques.

            Please read the mail below

            Hello Kankesh,

            I'm sorry to hear you haven't received your payment yet. This check was mailed out at the time the exchange rate email was sent to you, and may have been lost.

            Before we can reissue your check, we'll need you to update the mailing address for your payment. Our issuing bank requires that the address on the check be limited to two lines of text. Additionally, each line must be less than 35 characters. The two line limitation refers to the address itself and does include the lines with the name, city, state and zip codes.

            The information below needs to be in 2 lines in order for all of it to be printed.
            Flat No:#104, Micasa Flora
            Behind Runway 9
            Kompally, Medchal <-this line was not printed on your last two requested cheques

            Here's how to make the update:

            1. Log into your account on the Amazon.com site using the e-mail address and password you use for your Mechanical Turk account.
            2. Click the "Edit" button and make the necessary changes to comply with the 2-line and 35-character limit.
            3. Return to the Mechanical Turk site and sign in again. (If you aren't asked to sign in automatically, you may need to click Sign Out at the top of the page.)

            Once you update the address, sign back into your Mechanical Turk account, and you will be asked to confirm the address. Last, you'll need to resubmit your PAN, EPIC or passport information provided there is a balance of at least $4 on the account. If the balance is less than $4 you will not see the option to submit your ID and will need to complete HITs to increase the balance.

            Please write back to us letting us know we have the correct mailing address. We will then request the appropriate department to reissue your payment. You can write back through our online contact form:




            Please Help us with the Issue.
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              Norene Mary Tighe
              Jan 2, 2012
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              a charge was applied to my daughter's paypal student card and another is in process. Who are these people and are they really amazon? We bought nothing in a long time. How can they get away with this? On another forum the people said the charge was to see if the card was valid. On here people have been taken for a ride. If you know anything please let me know.
              Thank you
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                R
                rbowl88
                Dec 3, 2011
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                Ordered 6 bottles of Martha Stewart pump handsoap from Amazon.com on 11-17-11. Never did receive the merchandise, so tracked it down from UPS tracking. UPS said package was damaged in transit and the mechandise was discarded. UPS said they would notify the sender with details of the damage, and a damage claim was under investigation. It has now been 12 days since that notification. UPS said we would have to contact seller to learn of claim status. I have tried all possibilities through Amazon.com without success. Amazon does not provide any phone numbers for customer service. Meanwhile, our Discover card is still charged for $32.54 and we do not have the merchandise and have options to investigate further. When attempting to inquire about the order through Amazon.com, they asked for the original order number --- and upon providing it, the reply was that they have no record of any orders with that number or with my name. Very frustrating ! Amazon order #[protected] ; UPS tracking # 1ZW0Y[protected]
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  stafford
                  Nov 25, 2011
                  Resolved
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                  Resolved

                  I ordered the book Heaven is for Real on 10/14/11 it was deductd from my checking account on 10/14/2011 with the reference AMZN.COM/BILLWA us Trace #97069 (eff date 10/14/2011) First I ended up getting the wrong book I got the oe for Children then sent the book back with your labeling for returned on or about 10/10/28/2011 (cannoit find copy of return) and it was only to take 2-3 business days to receive the refund into my checking account and as of today this trace does not even show (I have a copy ofmy checking statement showing this) and then it never shows I ordered this book under any circumstances I am now out approximately 11 dollars Now What Lynn C Airheart email [protected]@yahoo.com
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  I'm questioning two credits on my Visa statement. How to I contact Amazon for explanations?
                  Bob Graves
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                    Bonnie A. Young
                    Nov 10, 2011
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                    Resolved

                    I need a phone #, so I can talk to A REAL PERSON!!!!!! ON THIS A ACCT.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    Amazon MKTPLACE — Charge on my Credit Card

                    Ihave a charge on my Capital One credit card on April 1,2010 for $13.33 from AmazonMktPlace and I don't know what it is for. Can you help me
                    my card was charged 50.88 and i did not get what i ordered
                    please return my money
                    I have 4 charges on my account that are unauthorized please send a number to call or information that I can use to take care of the problem
                    two for$154.89 one for $134.89 one for $70
                    THANK YOU
                    I placed an order on 3-13-12 I have not received it, was told it would be sent by the 16th. I see that my credit card was charged so I'd like to received my order please!

                    thank you susan evans
                    What is this stupid charge of $29.93 on my credit card???
                    Amazon Mktplace Amzn.com/bilwa charged me also $28.33 for what? is this some kind of annual fee? I used my chase rewards amazon card for purchases- and their statement says the minimum due is $25.00 next month, so why did Amazon charge this to my personal bank debit card??
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                      C
                      cheneyi
                      Oct 12, 2011
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                      Resolved

                      I have found three charges on my debit card to the above company for $219 on October 11, $17 on October 7 and $1 on October 7 that were not made by me. I need to have someone contact me so that these charges can be removed from my card immediately.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      The three charges are for $294.21 on 10/12/11, $91.98 and $17.78 on 10/7/11 rather than the amounts previously noted on my original complaint. I would like to find out where the items ordered are being shipped so my bank can follow up on this.
                      buenas que tal a mi me esta pasando lo mismo, quisiera saber si ellos resolvieron ese caso
                      I had a similar thing happen to me with Amazon. I purchased 24 books from Amazon on my Discover card. Twenty-one of the books was correctly charged to my Discover card, and then somehow, Amazon charged $79.00 to a checking account that I keep only a minimal amount of money in strictly for cashing checks. Of course, I not only got the overdraft notice, but also got an overdraft charge of $35.00, plus $5.00 extra charge. I simply cannot find a telephone number to attempt and get this resolved. Anyone have any numbers that I can contact. I like dealing with Amazon, but when there is a mix-up, it is really difficult to even find an email address where such problems can be resolved.

                      Stephen Slatton
                      Charleston, SC 29407
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                        marilynv
                        Sep 28, 2011
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                        Resolved

                        Checking debit through my bank

                        I see an unauthorized debit on 8/24/2011 on my checking account in the amount of $59.00. My bank was unable to help to identify the exact reason for the debit, but recommended I go to the website AMZ.COM/BILL WA, which led me to this site where numerous people have reported unauthorized debits from the same company! Please help!...
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                        Lee Weingardt
                        Sep 23, 2011
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                        I have NO idea why this happening!! Nothing has been purchased thaat amounts to these rather large charges. I really don't know what country. So far a payment of $40.57 charged 7/18/2011 and another payment of $35.47 charged
                        8/16/2011. It looks like this is set up as a "monthly" charge. If I do not receive a refund I will cancel my Visa Card immediately and do no more business with Amazon.Com

                        Lee Weingardt Call[protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Amazon Mktplace PMTS Amzn.com / Billwa — unsolicited billing

                        I have an unsolicited charge of 5.73 that was charged to my credit card on 11/16 that I want removed/reversed immediately or it will be reported to my financial institution for thier fraud team to investigave and take action on!
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                          sunanda basu
                          from Bangalore, Karnataka
                          Sep 5, 2011
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Hi,

                          Its been more than 4 months that I am waiting for the money to be transferred to my savings account. I would like to know why is the delay and when will I get my money?
                          I have filed a complaint and got a registration number which is always busy as if someone has kept the receiver off the phone.

                          This is the mail which i have received which apparently doesn't have any use to me as the phone number is always busy and no one replies to my emails.

                          Dear Sir/Madam,

                          Your grievance has been registered in EPFiGMS vide Registration number ROBGL/E/2011/06380 and has been sent to:
                          Officer's Name :Sh K. NARAYANA
                          Address of the concerned Officer : EPFO, RO, Bangalore
                          Phone Number :[protected]
                          Email ID : ro.[protected]@epfindia.gov.in
                          Please quote the same in your future correspondence.
                          It is urgent and please respond ASAP.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          I am unable to claim my PF amount. I am getting below error it's very long time that Amazon is torturing me and I am waiting still already 1 year passed still they didn't solve my problem

                          PF amount not getting deposited - Comment #3719650 - Image #0
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                            Tashea Shea
                            Sep 1, 2011
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                            I was charged by Amazon markertplace for an order I did not issue or recieve, luckily I viewed my credit card statement to find out what had happened because I was not emailed or notified they had used my Credit card without my permission or even with my permission for that matter. I have been waiting patiently for the money to be put back on my card but it has been over a week now and nothing hss happened. If I have to wait another week I'm taking legal action!
                            This is absolutely ridiculous! I will never shop from their site again!

                            Amazon Marketplace — Item not received

                            On 10/31/2010 a charge of $47.99 was deducted from my Debit Card account for an ice crusher. As of this date I have not received this item. The order number is[protected]. Please call me at[protected] or email me as soon as possible.

                            Thank you.
                            Shirley A. Osborne

                            Amazon Marketplace — never ordered, never received

                            I have not ordered anything and i have not received anything/? what is going on I can't trust Amazon any more....

                            Amazon Marketplace — billed for nothing

                            i was charged on my debit card 85.44 from amazon marketplace for no apparent reason this is fraud. i never bought anything from amazon.com. contact us or were going to the authorities!!!! [protected]@live.com

                            Amazon India — delay in delivery product

                            I ordered 2 product including book in AMAZON on 7th may 2015. but i have not get my product yet.. I don't know what is happening. its a very bad experience for me about online shopping.

                            The Product Not Received

                            Order #[protected] is no received since last 30 days, Order was given on 12 Dec 2014. Please check and force amazon to close. Rashmi Kinare

                            Refund not made

                            My item was take back for refund on the 12th yet refund of money is not done..this is the third time im facin this issue wid refund in amazon

                            False Delivery report

                            I ordered a Nokia108 phone on 24 oct 2014 but on 3 nov I received a message that my order has been delivered to me but in fact it was not delivered to me. And I had already for it.
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                              TCE
                              Aug 26, 2011
                              Resolved
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                              Resolved

                              The amount of $346.87 was charged to my Mastercard on 5 July 2011. I have extracted the charge as it appears on my card below. As I have never purchased anything from Amazon.com, this is an unauthorised credit card charge and should it not be reversed asap, I will not hesitate to take further action.

                              Regards
                              Tanya Caldwell-Eyles
                              Mobile:[protected]
                              Sydney, Australia

                              05/07/2011 Amazon.com AMZN.COM/BILWA
                              ##0711 370.53 US DOLLAR $346.87
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Please contact me ASAP.
                              Thank you,
                              Charles David Nesbitt in regards to:
                              Amazon.com POS AMZN.COM/BILL WA US 000860
                              [protected]
                              [protected]@gmail.com
                              There is a charge on my Visa for Amazon MKTPLACE PMTS AMZN.COM/BILL WA. I have not used my american express ever. I had one but never activated it. I cut it up.

                              The charge is $46.58

                              Pam Donohue
                              3355 Kirchoff Rd
                              Rolling Meadows IL
                              Please contact me at[protected].
                              I have also received an unauthorized payment taken from my credit card. How you even received these details is beyond me as I do not use that credit card for any online purchases. I want the refund made ASAP or I will be taking the matter further to higher authorities. The details are as follows:


                              15/07/2012 Amazon.com AMZN.COM/BILWA
                              ##0712 50.00 US DOLLAR $49.22  

                              You may contact me via in regards to this and this alone at

                              Amy Fauchelle
                              480 Greenwattle Street
                              Toowoomba, QLD,
                              Australia, 4350

                              [protected]@hotmail.com

                              charge of $40.67

                              06/03 amazon mktplace pmts amzn.com/bill wa on 103602...$40.67 was taken off my fathers debit card, and i did'nt buy anything for this amount.

                              delivered empty box

                              [protected] I ordered 1 piece of it And Made payment through online banking Delivered empty box of " Kitchens of India Jodhpuri Moong Dal Halwa, 250g" As delivered I found the box was already broken and empty...
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                                A
                                awarebbs
                                Aug 12, 2011
                                Resolved
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                                Resolved

                                on 07/06/11, I had a charge on my mastercard for $21.19 billed by AMAZON MKTPLACE PMTS AMZN.COM/BILL WA. This is a unauthorized charge since I haven't ordered anything from Amazon. Please take the charge off.....
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                call me at[protected], you billed my account, what was bought,



                                i didn't buy anything 7-29-11 carol cook
                                can't find your direct number and already contacted you last night you were suppose to call me at 3 pm you have a purchase on my credit card call me at[protected]
                                AMAZON MKTPLACE PMTS AMZN.COM/BILLWA billed on Sept 5th credit card 225 canadian dollars I bought nothing from you

                                How did you get my card number ????
                                Anyone here have Netflix
                                Have started Credit Card Fraud against AMAZON MKTPLACE PMTS AMZN.COM/BILLWA For the amount of 225 dollars. When I called them they refused to give me info on what this charge was for or what address if any it was sent to. Cancelled my credit card .
                                I received my Credit Card Bill and there are two charges on it for August 31, one for $99.49, and the other for $39.78. Please let me know who did this it was not me so take them off.

                                Wanda in Texas
                                Mal parios gringos ladrones dehuelbanme mis 105.00 Dolares no autorizados por amazon y que impuestos a mi tarjeta de credito
                                a charge that shows on my credit card statement which i don't know of. please let me know how you figure this out when i had my credit card on my possession all the time. $65 is hecka lot of money for what ever it is that was brought from amazon. a reimburse is appreciated. thank you

                                Amazon mktplace pmts amzn com/bill wa — Unauthorized charges

                                I have four charges to my credit card this month to this co. I never ordered anything. How did they get my number?
                                charge of $204. 97 on my credit card no idea ?
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                                  juergen
                                  Jul 17, 2011
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                                  Dear Sir:
                                  I have a charge of $155.91 on my credit card ---1003 for the statement period ending 04/08/11. Can you please explain what this charge is related, too.
                                  Yours Sincerely
                                  Dieter Klotzer
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                                    S
                                    Sebrina Manibusan
                                    Jul 7, 2011
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                                    Please contact us in reference to a charge on a customer's Visa Debit account in the amount of $545.20 and $44.03. Cardholder claims he does not have an Amazon account, nor does he attempt any relationship with Amazon in the past or present.

                                    Sebrina Manibusan
                                    Business Services Division
                                    Bank of Guam
                                    [protected] ext 5345
                                    sebrina.[protected]@bankofguam.com
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                                      M
                                      madge
                                      Jun 27, 2011
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                                      Resolved

                                      I am trying to find out about a charge on my credit card statement for $76.90 dated 5/10/2011
                                      Since I do not remember purchasing anything from Amazon, and cannot find anything in my records I would like a description of what the item is.
                                      The description I received from my credit card company just said "merchandise". I need to know exactly
                                      what it was.
                                      Please respond.
                                      Margaret Wahlborg
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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