[Resolved]  Aquaguard Nova — free service & free parts

sir, iboght the aquaguard i nova water purifying system llast year . so far none of the persons have come for its service . i complained to dealer from where i purchased it but the company people did not visit, and still they claim to be best after sale service provider. shame on them . do not buy aquaguard products

deepak anand
ram chowk ghugghar palampur
himachal pradesh

Aquaguard NOVA — Installation

Recently I got transfered to chennai, last one month, I have been requesting Eureka Aqua Guard service dept people to reinstal this purifier. No response.

nova — not repair inove water purifire

mcuomer no 8479 contect receipt[protected]
modul -inova
unit slno.2032232
sir
iam give a.m.c 2year but not responce my purifiernot working 1month so sir pieasa repair ing purifier thank`s

sir,
I want to chage my filter & carbon filter
from where i purched
please give nearest address
at nadiad, dist kheda, stste gujarat

Aquaguard NOVA — Poor customer service

We bought the aquaguard 6 years back. Last year we had a renewal of our AMC. We purchased the two year AMC. Since then, I have been facing prooblems for no Service . On 16th of March I registered a complaint with the customer care. Inspite of calling every day, the technician only visited on 22nd., He took the machine with him and returned after 3 days repaired. After two days, the Aquaguard has again stopped functioning. I again registed a complaint on Last wednesday. Since then, I have been following up everyday. No once has visisted till now.

This is the worst service provider i have ever come across. I will highly suggest other not to buy any Eureka forbes product in future.

sir, iboght the aquaguard i nova water purifying system llast year . so far none of the persons have come for its service . i complained to dealer from where i purchased it but the company people did not visit, and still they claim to be best after sale service provider. shame on them . do not buy aquaguard products

sir,
I want to chage my filter & carbon filter
But price confirmed me by aquagaurd service person, from chinchwad, pune-19 is RS-1400 per year it is to high to spend this amount every year for servicing.pl.let me know what is exact minimum price for filter change, is it nessesary to change filter every year.pl tell me how many liters (water) it delivers after new filter.

Aquaguard NOVA — Very poor service

Our aquaguard is due for servicing. The candle needs to be replaced and the water has stopped flowing. in spite of repeated complaints, no service center has sent any representative to service the same. This is a recurrent problem whenever the unit needs servicing.


I am a resident of chandigarh and i have approached the following numbers[protected], [protected]. which promises to send the representative but does not do so.

hoping u will look into the matter and avoid such discrepencies in the future.

Aquaguard NOVA — lack of servicing of the machine

to whom it may concern
from last 3 days we are regularly trying to contact eureka forbes in patna for the servicing of our aquaguard, nova model. but we were unable to do so.
you are kindly requested to send some person for the servicing. my address is
S.N.SINGH
FLAT NO 108 BLOCK B
HOPE CHANDRA APARTMENT
NEHRU NAGAR PATNA 800013
PH [protected]

nova — Filter not change since January 2008

Dear Sir.

My Consumer Code is[protected], Customer ID 458, I am a valued customer of your esteemed Company and under the yearly AMC. My water Filter (Nova) does not perform properly as a result water is not properly purify. After several request and reminder your representative does not change any Filter since January 2008 not only that he also behave very rudely with the family members.

Therefore, I request you to change the filter within 24 hours otherwise I have no other alternative but to take appropriate legal step and or move before Consumer Court.

Thanking You,

S. D. Mall

I need information ... after how many liters of purified water, I should go for filter change? company people will always say to spend Rs.1400 and change every year as it is their business. We have only 8-10 liters of consumption every day. There must be some guideline on quantity of water filtered before changing water filter. Kindly help...

nova — poor service

I am surprised to say that i have service contract of AMC with eureka forbs.But we are not geting proper service from your part.On 18.04.10 i submitted a complain over telephone but due to sunday no one can visit against the issue.we suffered for the hole day for drinking water.your supervisor or executive visit the next day but still the problem it is not solved.
My address is given below.

20,avenue east 1st street,
Sontoshpur,Modern park,
kolkata-700075
Ph.no.[protected]

Aquaguard NOVA — No Proper service

Hello,
This being a repeated issue with the Eureka forbes service.
They make us pay for two years AMC but never bother to do the required service when we have real issues with the water purifier.It has been a week after the complaint was submitted and no response from anyone.
I dont find a reason to use the Purifier anymore when it comes to no use for weeks.
Hope this concern is seriously addressed.

K.Antony

nova — has worked for two months only

I have purchased nova mini refrigerator has worked for two months then it stopped working call gift 360 many times every time provided wrong e mail no telephone no provided

AquaGuard — no proper service

Hi ,

I purchased Aqua guard total enhance on 16/11/2011from the Sales person "Swami" of mahadevpura office bangalore. After the payment he never showed up for water checking, warranty. when ever i am calling him either he is not picking up the call or making false commitments regarding visiting.

Even the unit which is given to me leaks from the tap. I am pissed of with following up.

Pls do the needfull.

Dear Mr. Sudeep,

We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem. Please let us know if you have any concerns.

Regards,
Eureka Forbes Team

Spray mob

I was ordered a spray mob through online around one year back and I paid for that but still I don't received the product even my family members contacted so many times still no response

My acquaguard Nove is now under AMC and it expires on[protected] and hence I have to renew the AMC. I, request the taraff rate for renewal of AMC. My cell No.[protected]. My address is T.Vincent, 16, Vengu street, Palayamkottai, Tirunelveli - 2. Kindly intimate.