[Resolved]  Asus — CHANGE OF MOTHERBOARD

Address:

Firozabad, Uttar Pradesh

COMPLAINT FOR ASUS MOTHER BOARD CO. INDIA

Sir,
I had bought a ASUS MOTHER BOARD G31 on 27th Oct.2010 from computer gallery Firozabad. I got 3 yrs. Warranty on MOTHER BOARD by the company.

It was not working properly so I sent the MOTHER BOARD to the service center (RAKHI PERIPHERALS, LUCKNOW) on 26/06/2011 through Fzd dealer.

After a week they sent a new MOTHER BOARD but it is G41 which uses DDR3 RAM while my MOTHER BOARD was G31 which uses DDR2 RAM. Now the dealer pressures me to buy a new DDR3 RAM worth Rs.1500 while I have no money for this unnecessary load. I made a call to ASUS Helpline No. but they did not give me the satisfactory answer to change my BOARD as it was G31. Now I want to return back my new G31 BOARD as soon as possible as I am facing great difficulty without it. I am suffering with mental stress due to this cause. Therefore I want to register a complaint against the company.
Thanking You.

COMPANY NAME- ASUS INDIA LTD
SERVICE CENTER- RAKHI PERIPHERALS, LUCKNOW (U.P.)
MY OLD G31 BOARD SERIAL NO. - A8M0AD719085
CUST. NAME- KASHIF KHAN
CUST. MOB. - [protected], [protected]