Axis Bank Credit Card — Cheating by Staff - Don't go for Axis Bank Credit Card
Axis Bank executive had visited me and asked me to sign up for Axis Bank Gold Easy Card about an year ago which is still in its packing. He had told me that there would be no joining or annual fees as I`m having a current account with Axis Bank with huge balance.
Even though I had not used the card I received credit card statements.
This is not acceptable when I have not used the card which is free of cost for life time, how can you bill me? I have relationships with other banks but they have never charged unnecessarily.
I send mail to [protected]@axisbank.com and customer.[protected]@axisbank.com several times but I never received any response from them. Then I personally visited your branch and had a talk with your staff, he assured me that he would waive off all the charges and asked me to write and give a request to cancel the credit card. The same was done immediately and he said he would call me, but it has been almost a month and I have not recieved any call.
I now understand the true nature of your customer service I`m planning to close the current account at your bank and end all relationships.
So all people who read this please dont apply for Axis Bank credit card as you will land in lot of trouble. Please inform this to all your friends and family members who are using or applied for Axis Bank credit card.
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