[Resolved] Axis Bank — Poor Services | |||
I have got a Debit Card from Axis Bank in month of March'11.......but suddenly my PIN No. stopped working.....due to which i consumed my cheque book to debit money from my account....i called up cust care they said "Sir You entering your PIN No. Wrongly,visit our branch with your PIN NO. envelope and enter in front of them". I visited the branch. branch ppl didnt even checked it and forward a request for duplicate PIN and to issue a new cheque book. 15 days past, nothing done,i got the email id of nodal office from internet and sent him the mail, but nothing is been done till yet, i am not able to debit money from my account just because of pathetic services of AXIS Bank. i think RBI should take action against the bank as there is hell lots of complaints against AXIS Bank...... Regards Harsh Pal [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Concern,
This is my complaint regarding poor services from Axis Bank, Mohali, Branch, Phase 5.
I had applied for an Image Card on 23 April 13 within Branch office and received Card without image.
Prabhjit Kaur was the Associate who received my form on that day.She also denied that she have ever received any mail from my side for the image.
Complaint No:763-0041 was logged against her poor services and behavior.
After wards I was asked again to fill form on the Branch Office that I did again on 4th May 13. I asked the executive to send me an acknowledgement mail that I never recieved.
But again I have received the card without image.
Complaint No: 7661325 for that has been logged again.
Kindly help me to resolve the issue as it is unexpected as
and relaying on Brach office employee is not possible for me again.
This is my complaint regarding poor services from Axis Bank, Mohali, Branch, Phase 5.
I had applied for an Image Card on 23 April 13 within Branch office and received Card without image.
Prabhjit Kaur was the Associate who received my form on that day.She also denied that she have ever received any mail from my side for the image.
Complaint No:763-0041 was logged against her poor services and behavior.
After wards I was asked again to fill form on the Branch Office that I did again on 4th May 13. I asked the executive to send me an acknowledgement mail that I never recieved.
But again I have received the card without image.
Complaint No: 7661325 for that has been logged again.
Kindly help me to resolve the issue as it is unexpected as
and relaying on Brach office employee is not possible for me again.
my customer id is[protected]. I have requested for cheque book on 17 November. Still I am waiting for it. Many times i called up and visited bank to know the status. But no satisfactory answer they could provide.Some times concerned person not present or other excuses. Its like I dont understand now whom to complain, when my visits are also proving futile. I had good experience with the bank so far thats why had my business account with this Phaharganj branch. But services are really poor and every time i feel the staff is like new they dont know any thing about whats going on.
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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I M P N SRIVASTAVA FROM NOIDA, ACTUALLY I HAVE OPENED AN ACCOUNT WITH AXIS BANK LAST YEAR {4DEC2010} THEY COLLECTED THE DOCS WHATEVER THEY REQUIRED AND COLLECTED THE AMOUNT OF RS 5200 WITH ME FOR ACCOUNT OPENING AMOUNT, NOW MY ACCOUNT HAS OPENED IN JAN2011 BUT TILL NOW THAT AMOUNT HAS BEEN NOT CREDITED IN MY ACCOUNT I HAVE COPLAIN REGARDING THIS SEVERAL TIMES IN MY LOCAL BRANCH SECTOR 16 TO OPERATION HEAD AND BRANCH MANAGER BUT NO SATISFACTORY SERVICES BY THEM, I HAVE ALSO COMPLAIN IN THERE 24HRS CARE THEY GIVE ME THE COMPLAIN NO. OF 4948219 BUT NO ACTION TAKEN BY THEM REGARDING THIS ...........NOW I AM COMPLAINING IN CONSUMER FORUM WITH THE TRUST OF THAT IT CAN RESOLVE MY PROBLEM ASAP. MY ACCOUNT NO IS {[protected]} AND BRANCH IS LOCATED IN SECTOR 16 NOIDA UTTAR PRADESH AXIS BANK................WAITING FOR POSITIVE RESPONSE MY CONTACT NO IS +91-[protected]