[Resolved]  Axis Bank Netsecure — no reply from bank on request for netsecure procedure

I am a customer of Axis Bank with salary account which was opened by my company (which is forcefully ). I have iconnect passwords both, login & transction, i have requested to bank through mail to their customer care mail id for the procedure to activate the netsecure. I am not receving any reply from them, nor i am finding netsecure option on internet. my many dues of this month are pending due to this reason only.
What a poor facility and i am really surprised with nil response from them.
Shripad
Bangalore.
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Aug 14, 2020
Complaint marked as Resolved 
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I have tried the option for netsecure several times but i could not activate.
No reply from bank on request for netsecure procedure

I am a customer of Axis Bank with salary account which was opened by my company (which is forcefully ). I have iconnect passwords both, login & transction, at the time of transcton i donot get
NETSECURE pin Through my Mobile [protected]

Regards

Guvvala Venkateswara Reddy
to,
axis bank ltd.
goregaon(east)
mumbai:400 063.

Dear branch maneger

Sub:NetSecure facility activate.

i santosh palkar a/c is [protected], am any time internet banking online payment is not activate you NetSecure facility please activate register for NetSecure facility.


Message : You are not enabled for shopping mall facility. kindly contect the Branch for facility activation.

please mail replay mi : [protected]@gmail.com

thankyou
santoshpalkar
[protected]
They have a really bad customer service. Their SLA is to reply within 2 days.

I got frustrated a lot b4 getting my netsecure toolkit (1-touch). After getting that I had pblms like the pin synchronization. From last week, my 1-touch device wont start up and they want me to mail it to tech division in Mumbai. I'm in US right now. I'm not able to access my account or transfer anything. Axis Bank safe bank? I would rather call is costly banking.

The best of all, I got someone else' monthly statement emailed to me. They replied me after 1 week to ignore that.

I'm planning to close my account and move on to some other customer friendly bank.
Better logde an FIR against the Bank Manager for illegally blokcing your account...
Dear Sir,
I am Santosh Kondiba Jagtap A/c no [protected] my this a/c net banking facility is available but netsecure with 1-Touch not activated.
Please netsecure with 1-Touch facility activated my this account no.



Regards-
Santosh Jagtap
+91 [protected]
I am also a salary account holder at Axis bank. I am trying to book tickets with my debit card since last 3 days but everytime there is one or the order problems being faced. Now i have to use my i connet facility to do the booking but then it askes for netsecure password. i registered online for netsecure and it said that the password would be sent to your mobile within 15 minutes. but have not received any password. Now am not able to book my travel tickets... Axis card is more of a problem then convience to customer. Am very upset with this.

Regards
Jinu
a/c no. [protected]

Axis Bank — netsecure

My account will not open after entering login id and password , it always ask to enter activation code which is send by sms on registered mobile number but unfortunately sms service is banned in our state , so it will not be able for me to receive sms.

Plz help me to overcome this situation asap.

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