[Resolved]  Bag It Today — Non Refund against cancelled order

Mail Today — Refund

hi
I paid Rs 999/- on 21 Jan 09 by credit card for a 2 year subscription of mail today newspaper along with 1 coupon redeemable for a Reebok swift shoe at any factory outlet. My booking ID is [protected]. I was told the coupon will reach me in 3-4 weeks of booking. I have been calling once every week since 21 Feb 09 and i still have not received my shoe coupon. I requested order cancellation and refund on 27 Feb 09. They replied that i will shortly get revert from mail today. I sent mails on 27 Feb, 9 Mar & 19 Mar 2009 requesting refund but there is no action till today.

My booking ID is [protected]
mail today customer service number[protected]
e mail id - [protected]@mailtoday.in

Regards,
Neeraj Sahgal
[protected]
[protected]
neeraj.[protected]@bt.com

Bag It Today — non compliance of order

On call from Bag it today, as well an e-mail, that I have won diamond vouchers of Rs. 5 lacs, and I have to make purchase of worth Rs. 35000/-. On their assurance I purched vide order no.[protected] for Rs.29,000/- and order no.[protected] of Rs5980/- both dt. 21st july 2010. After payment I was told that I will receive the gold box of diamond vouchers along with gifts with in 15 days. I recd the goods after one monh and gold box of diamond vouchers was not sent. There was no other condition at that time.
On 21st thay called me again that thay are sending vouchers, that can be used by purchasing from Surat diamond company and Tanishk, but if I want to remove the condition of increasing the value of vouchers from Rs.20.000/- to Rs. 80,000/- , (by clubbing four vouchers at a time ), I have to pay Rs7498/-, and I paid this amount on 21st july 10 just to remove the condition and not for any purchase.
However, even after repeated reminders, they did not sent me gold box of diamond vouchers after removing conditions, but now they have sent me vouchers by
e-mail and that too without removing the condition of clubbing four vouchers at a time and each values just Rs. 5000/- only instead of 20,000/- as committd on phone.
I have been cheated by Bag it today ( India today group ) as they are not sticking to their commitments and have not removed the condition aforesaid , even though I paid Rs 7498/- for this purpose only.
As you see that I have been cheated by bag it today and they consumed my Rs7498/-, I am sending this complaint, as I have full faith in you, that you can help me to get justice and ask bag it today to remove the condition of clubbing and send gold box after that. Thanking you in anticipation,

Bag-It-Today — Non delivery & non refund

regarding my Order Id [protected], i didnt receive the goods after agreed dispatch period of 2-3 weeks
and now when I want refund it is again 2-3 weeks. Please refund my entire amount of Rs.548/- within 2-3 days else please treat this as a notice to meet in the consumer court.

Plus everytime I call on the STD no who the hell bears those charges ?

BAG ITTODAY — REFUND AMOUNT

RESPECTED SIR

I WANT TO TELL YOU THAT I PURCHASED A PRODUCT THROUGH BAG ITTODAY BUT WRONG COMMITMENT BY BAG ITTODAY I CANCELLED THIS ORDER AND AFTER EMAIL CORRESPONDENCE I HAVE NOT RECEIVED MY AMOUNT TILL TODAY, I AM ALSO SENDING YOU MY ALL EMAIL CORRESSPONDENCE.
THIS IS MY HUMBLE REQUEST THAT PLEASE TRY TO MAKE MY REFUND MONEY RS.29999/(TWENTY NINE THOUSANDS NINE HUNDRED NINETY NINE ONLY)
MY ORDER ID NO. WAS [protected] DTD 22/12/2011.

I WILL SEND YOU ALL MY DETAILS IN NEXT MAIL TO YOU.

YOUR' TRULLY

VIJAY SINGH DUGAR
C/O MOHAN BHAGAT
NEAR PANDA NURSING HOME
BEPARI SAHI
BUXI BAZAR
CUTTACK
M-[protected]
M-[protected]

I have received a call from bag it today on 21/02/2013 morning from[protected], She informed me that i have been selected as a valuable customer of bag it today & my no have won deal of 5 products for which initially i have to pay Rs.15999 & after 7 to 10 days this amount will credited to my card as the money is only taken in terms of genuineness of the customer & the product is given to selected customers on promotional bases & the refunding date will be confirmed within an hour by an email after my order. Accordingly I have booked the order on 10:58 AM but till now i have not received any mail regarding refunding of the amount except the order confirmation mail. On 21/02/13 evening i have called to their customer care regarding the refunding the amount, but they confirm that no such scheme is available means my money will not refund in my account. At the same time i have requested them to cancel my order but they told me that they can not cancel the order & i can cancel the order while i will receive the verification call. But today morning (22/02/2013) i have received the verification call at 11:33 AM, but that fellow is refused to cancel the order after my repeated request also he has not cancel the order & again he told me that my amount will be credited within 10 to 15 days. My order ID is [protected] & i would like to cancel my order. Bag it today have already done so many cases & cheated the customer before & the same way they r trying to cheat me. Please help me out from this & please help me to cancel the order. As they told my call was recorded then you can check this from their call record.

hi prantikdas.

I am also victim of bagittoday and my case is also similar to you ..
You can approach akosha a forum for resolving this type of complaints
www.akosha.com, they charge max plan Rs.999, Provide assistance in sending letter, approaching consumer court ..Dont trust bagittoday..
they wont refund money .. still my money is on hold .. Rapid up the processs