[Resolved]  Bajaj Auto Limited — Warranty

I purchased a motorbike Bajaj XCD 125 DTS-SI of frame number "MD2DSJBZZPWH62323" and engine number "JAMBPH45051" on 05/12/07 from SOCIETY MOTORS Ltd., City Center, Kanpur. It has run 11, 453 kms and is 19 months old and the engine as well as the crank shaft have ceased working. On going to the dealer they said that you must have filled adulterated petrol. So, the guarantee is void. Whereas in the guarantee card this clause is not mentioned and moreover who knows what type of petrol the petrol pumps are supplying.
Kindly help.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

bajaj automobiles/ xcd 125 — i am charged during my free service

dear sir, i bought bajaj xcd 125 on 20th june 2008 on first day itself i noticed the oil leakage from the nut hole which is a space for self start fitting. i brought it to the notice of incharge there. they said wait untill first service.
when i done my first service i again told them about oil leakage, they opened the packing and the problem was not solved (i recognised when i went home). and during the second service they did the same and charged me for gasket ring also charged me for top up engine oil. though they are unable to solve the problem the head over here at (sarbani motors nagpur road chandrapur)mr sherpure said they wont replace bike nor engine. they will repair it there itself at showroom but why they charged 121rupees me is a question. and how many times should i allow them to open the engine .its a matter of time and patience.
if the company wont replace the new damaged bike why they exchange the bike for new one if we buy paying extra. my vehicle registration no is mh34 x6049
sir i want my money back now i am tensed and wont buy or replace the bik with bajaj.
they are unable to satisfy customer
thanking you
yours faithfully
prakash bhardwaj
my no [protected]
sir,
I have a bajaj xcd 123 chassis no md2dsjbzzrwb09440, engine no JAMBRA90229, 18/07/09 I GIVE MY BYKE FOR FREE SERVICE TO YOUR AUTHORISED SERVICE CENTER ROLTA BAJAJ BAGHUITI, KOL. BUT AT THE TIME OF DELEVARY THEY FOUND MY EXID BATARY IS MISSING. IS THIS YOUR SERVICE QUALITY ? SO I REFUSED TO TAKE DELEAVARY MY BYKE 7 THEY ASKED ME TO COME AT 11 AM SUNDAY 19/07/09.

IF THEY NOT FOUND AND NOT ARRENGE ANY SOLUTION THEN I WILL GO TO COMSUMAR FORAM.


REGARDS,

ATANU BISWAS

[protected]
sir, i have purchased xcd-125 from pagariya auto centre-aurangabad. chassis no. md2dsjbzzpwg43215, engine no. jambpg45845, model - october 2007, colour -- jet black.
the engine has been scissed at the time of driving. before that we had complaining about the less average appx. 6 to 7 times to your dealer-- M/s. Pagariya Auto Centre-- Aurangabad.But never this complaint has been solved.
the vehicle is given to your above said dealer for repairing on 15/9/2009. . but dealer personnel has informed us that the the charges will be required for changing the required parts. As per purchase date the vehicle is under warranty period . hence our request to you is pl.instruct your dealer to do the repairing work without taking any charges from us for the changing the required parts.
solicited your help and co-operation in the matter please.
Yours truly,

Sanjay Laddha
Aurangabad.
Mobile no. [protected].
i purchased a motorbike bajaj dts-i 135 of frame number MD2DSJNZZRCD71927 and engine number JNGBRD08131 on 8 august 2008 from RC Automobile, Station Road, Bareilly. Total kilometers travelled by the bike is 25212 as on date.

When the bike was sent for servicing the mechanic told us that the bike engine is throwing smoke and told us for engine overhauling and when the engine was opened they service engineer told us Out of Rs.7000/- he asked us to pay sum of rupees Thirty five hundred against the parts which are not covered under warranty .

kindly tell me if the bike was fully in warranty than for which money was i being asked to pay ?

Pagariya Bajaj — Servicing of vehicle

Sir,

I had put my motorcycle Bajaj Caliber 155 for servicing into Pagariya Bajaj showroom.
He claimed that he had changed the oil but I had found that oil had not been changed. I came to know about the fact when I found that my vehicle was not giving desired average.
My bike, s carburetor is not working properly. I have purchased my bike in 12/2/2108. My bike, s warranty has yet to be done and my bike has just run for only 500 kilometres. But the service centre is refusing to change the part in the warranty. They are demanding RS 2800 for changing the carburetor.


OWNER NAME :-SANJAY
Bike registration no :-HR05AX8447
REGISTERED MO NO:- [protected].
EMAIL ID:-sanjayverma. [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Auto
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    4834
    Pending
    0
    Resolved
    2341
    Bajaj Auto Phone
    +91 20 2747 6151
    +91 20 2747 2851
    Bajaj Auto Address
    Akurdi, Pune, Maharashtra, India - 411035
    View all Bajaj Auto contact information