Bajaj Auto Complaints & Reviews

sir,
I purchased one bajaj pulser 150 dtsi through your bajaj finance, price of byke Rs.68000 /- includining all taxes & accessaries. i opt for 18 months, emi is Rs.3025. and i paid Rs.26000/-. I requsting you please clarifi what is the intrest amount of my loan amount, what is the processing carges for this.my delar asking me money for electronic clearence charges it is included in your proce.fee or not please clarifi.and one more thing he has not given me service book to me, is it necessary to keep service book with delar.
thank you

With reference to my previous complaint I would like to add that my proposal No. is[protected]

i purshased bajab motorcycle more then 2 year passed but BARODA AUTO CENTRE, OLD PADRA ROAD, baroda (gujarat) not given me RC book. i taken loan from our compamy and they demand RC book i approached bajaj deler Mr. Devang Patel mobile no.[protected] and bajaj auto sales officer at ahmedabad MR. SANKAR mobile no.[protected]. more then 200 e-mail and phone call done but nobody give proper response.

please look into the matter.

Thanks & Regards,

SATISHKUMAR J. PARMAR
B-46, MEGHAPARK,
NEAR MATRUKA SOCIETY,
VASNA ROAD,
BARODA (GUJRAT)
MOB.[protected]
E-Mail - [protected]@bharatpetroleum.in

Dear Sir,

I had purchased Bajaj Pulsar 180 in the year 2007 and was Hypothecated with Bajaj Auto Fin. for 1 year
(12 mts ), all my EMIs are Paid within Time & my Loan is Nil but I have not yet Recieved N.O.C Letter of Hypothecation which I need very Urgently.

My Details -

Proposal No[protected]
Registration No- MH12 EH 6843
Reg. Date[protected]
Name - JAYESH. JAVIYA
Contact No- 0 [protected]
Address - PUNE
[protected][protected]
Reply Soon...

I serviced my Bajaj Pulsar 150 CC last year in Suman Service Station, Noida, UP.

Just after one month I found my bike giving bad noise and suddenly after 2-3 days I started giving rattling noise and stopped running.

I take it to the local mechanic and he told me that there is no engine oil and your piston, crank shaft and clutch plate are burnt. I told him to do nothing and re-pack by bike and give it to me.

My bike was just 1.5 years old that time. Till now I'm not able to trust any-one out here in Noida to repair my bike.

What should I do?

My complaint is:
1. Why just after 1 month the engine oil got finished?
2. What about the 3 engine parts, I think Suman bajaj guys have replaced them?

Sir / Madam,

I would like to register a complaint on the service of the Insurance company in regards to my insurance claim.
My Claim number is: - [protected].
My Bike was stolen on 27th May 2009 and I have logged a call about my vehicle’s theft with the insurance company on 28th May 2009. The investigation process was assigned to KMS ASSOCIATES on 28th May 2009. I was told by the customer care that someone from KMS ASSOCIATES will contact me to investigate on the same. But no one even bothered to call me and it’s been 12 days as of now so I called the KMS ASSOCIATES at number [protected] this person was initially assigned to investigate he told that he was in Bangalore and will come only after 2 days. But he didn’t call. Later this was assigned to another person named Suresh ([protected]). This person doesn’t even seem to bother calling me and if I call back he tries to give some excuses not to come.
I have got my NOC, Hypothecation cancelled, RC, Insurance copy and FIR. I told suresh that I have all the information he needed the only thing is he needs to come to the place of theft and investigate. But there is no response from him.
I hope this complaint is taken seriously and further process of investigation is completed.

BAFL NOC not recived
sir
I have purchased a two wheeler from Mahi Bajaj, Godavari khani.Karimnagar dt. A.P. (Main branch was at Mancherial Adilabad dt.)on October 2006 through bajaj finance. the proposal no. is 2337 and vehicle no is AP 15AD 0359 and my all dues are cleared, from the last 6 months am contacting BAFL Pune to their phone no.[protected] for NOC and my vehicle registration original documents which is kept in their office. The receptionist told me your all dues are cleared, we are sending your NOC with in a week. But so far Iam not received
regards
Rapalli Raj kumar
Mobile [protected]
Land line[protected]

Dear Sir/ Madam,

I have Purchased Pulsar 150 DTSI from S.K Auto Goregaon Mumbai- 400 064 in 2008 (Bike Make is of 2007)

The Main Dealer of S.K.Auto is Prakash Auto Bhiwandi (Thane) Mumbai

The Problem is of Engine Number which is not correct in the RC (Smart Card) Recieved from S.K.Auto.
Although the Engine Number is Correct my Insurrance Paper their is a small Gap in the Number mention in the RC Card.
Engine No on Bike: - DJGBPF51771
Engine No on RC Smart Card : - DJGBPF61771
Engine No on Insurrance Paper: - DJGBPF51771

I have already Contact S.K.Auto many times but they are telling to speak to PRAKASH Auto as problem is from their end.

Mr. Rajan is concern person from PRAKASH Auto contact no of Rajan is -[protected]
Initally he told that the problem will be solved in few days and now Mr. Rajan is not picking up my phone and not responding to my queries.

Please help me to get the Right RC Card.

Thanking you

Vishal Chauhan
[protected]

I owned a avenger 180, there is no any complaints i found on that vehicle, because of correct service i think., but now a days self motor got complaint, when i give that vehicle on bajaj showroom they told me to change that self motor, when i give that vehicle on outside workshop they repaired that vehicle to me at low cost without changing that selfmotor..so i understood that, bajaj showrooms are trying to cheating us...

I took Bajaj Finance to buy Bajaj CT 100 Two Wheeler on 05th Dec, 2005. The Instalments which I have to Pay every month was Rs1180/- The instalments payment will be completed by 5th Dec, 2008. I paie all the 36 instalments Regularly. Payment of Instalments completed by December 2008.

The Problem is that The Bajaj Finance Company is not Returning my
2nd original Key of my bike, The Original Documents and other related papers which they have to return after the payments completed. Five months passed but not returning my belongings.
my Proposal no:1529
MY cell no:[protected].
My eMail Address: [protected]@yahoo.com
MY Residential Address is: 12-207/1, Sree Sai Nilayam
Goutami Nagar, MANCHERIAL
DIST;ADILABAD PIN:5042C08

Dear all

Pls change my bike's block piston. but gupta bajaj can not be intrested my case
so pls action on this cese because my product is also warenty pireod..

pls action my case i am wating for ur requst

dear sir

my bajaj discover 135 purchased from popular bajaj, alappuzha(Kerala), Paravur branch, in may 2008, my bike's two shock absorb (back wheel) was not in good condition, it was oxidised. I claimed this complaint january 2009, they said that "spare parts not in the stock within two weeks they would change that parts", but not done, I followed up many times they did nothing, they always saying the same thing 'within one month within one month'. I was waiting this time now i am in Dubai, my brother is using that bike. Branch manager's no. Mr. Talmi [protected], my mobile no. 00971 [protected]

Dear Sir,
I had purchased a bajaj pulsar bike Regd.No.DL 3S BK-7425 on 31/01/2009 from Deewan Bajaj, Green Park Ext., New Delhi financing with Bajaj Finance from that branch with EMI of Rs.2906/-. The payment of EMI has to be commenced from the month of March'09 as informed by the dealer. Accordingly, I deposited 12 postdated cheque (No.[protected] of SBI R.K. Puram (New Delhi). On 23.3.09, a call received from No.[protected] saying me that 1st EMI is required to be paid in cash from my residence as per the Company norm. Accordingly, I paid cash Rs.2907/- on 24.4.09 to a collection agent (Matrix Processing House, New Delhi) for Bajaj Finance on proper receipt. But when I checked my debit statement of my bank account, it is seen that 2(two) EMIs has been collected during April'09 on different dates through Cheque No.523950 & 523951.

In view of above, I may please be clarified the factual position under which, 2 EMIs as stated above have been collected during the same month i.e. April'09. Further, one postdated cheque should be returned to me as the 1st EMI has been collected by cash as stated above.

My mailing address is G-2281, NETAJI NAGAR, NEW DELHI-23 and
Contact Numbers ([protected] / [protected])

I had given my pulsar for service to amba bajaj service center in HSR Layout. To start with the person in charge Mr Ramachandra was not cordial at all. While talking to him i had to run behind him to get his attention, very indescent fellow. Next timelines with regards to delivery are never met. I went with a margin of one day after the promised delivery date and still the bike wasnt ready. Nobody informs also in case of delay. I have also observed that instead of repairing things they insist on changing components as a result i end up paying couple of thousand every time i take my bike for repair. I own a maruti car and when i compare marutis eccellent service with that of bajaj's poor service the contrast cannot be stronger. My advice to bajaj is please check the experience your customers are getting at your authorized service centers. The quality can not have gone down so much if there were regular checks in these centers. No wonder bajaj no longer stands for quality.

Hi,

On Sunday, 31st May 2009, I have purchased Bajaj XCD 125 CC Bike from "Khivraj Motors".
The executive Mohan was there and told me that because of Sunday, we cac deliver the bike only on Monday(1st June 2009), so paid him Rs. 46225/- and balance Rs. 5000/- that i have to pay at the time of delivery.

On next Monday morning I remind Khivraj Motors for the delivery and asked them to check the bike properly before sending the details for the RTO Registration, they assure me the same and ask me to come for delivery at 6:30 pm.

I reached there in the evening at 6:10 pm. and Paid the balance amount of Rs. 5000/- then Mohan showed me the Bike. One of the mechanic was standing along with the Bike, he showed me the space for ToolKit and First Aid.
Then he tried to start the Bike, after several tries and 10 - 12 kicks bike got started and again switched off. So i thoght as the bike is new so is the common thing, after that he started again, and asked me to check the Head Lights. Only one light was working and dipper and Speedometer lights are not working. So with in a minute he opened up the HEAD LIGHT DOME, suddenly 3 more mechanics came and started checking the clamps inside the Dome, but the problem was not solved and the first mechanic took that Dome to the service area inside, after 10 - 15 mins he came back with new DOME taken out from some other XCD Bike, after checking it also, he didn't find the problem so he opened the SEAT, other 3 mechanics also started checking the wires inside that, then they open the TANK, and the SIDE PANELS, (same TIME I HAVE STARTED TAKEN THE VIDEO AND PHOTOGRAPHS for my future use.) one of the mechanics remove the switches on the Handle and other took them inside, i followed him, he took out the switches from another vehicle standing in the showroom, and replace the switched from them.
As they saw that i am capturing the video they turned off the lights, but till that time i have enogh material to show the CONSUMER COURT.

After that i called one more executive from Inside and told the whole condition of the bike and told them that i will NOT TAKE THIS BIKE AS IT IS MORE THAN 80% OPENED BY THE MECHANICS, AND PARTS ALSO GOT CHANGED.

So he also came out, mean while i forcefully took the Manager(NANCY) number from them and called her as she already left showing her negligence towards the customer, EITHER MANAGER HAS TO STAY THERE OR SHE HAS TO CALL ME WHEN SHE WILL BE THERE, THERE WAS NOT A SINGLE RESPONSIBLE PERSON.
So I called her and she told me THAT WE CANNOT GIVE YOU THE NEW BIKE, YOU HAVE TO TAKE THIS BIKE ONLY, MEAN WHILE SHE TALK TO MECHANIC AND EXECUTIVE, AND TOLD ME THERE IS A PROBLEM IN THE MAGNETIC COIL AND FUSE THAT WE WILL REPLACE TOMORROW (MADAM ITS 1ST JUNE NOT 1ST APRIL, DON'T MAKE MY FOOL) I REACHED HOME AND I CAN'T COME BACK.

The Branch Manager RAJESH was there on the top floor, but he didn't picked up the phone and executive told he that he already left for the day, but i saw him on the top floor talking to one of the mechanic about the cause.

THEN I CAME BACK HOME REGISTERED COMPLAIN against Khivraj Motors in Bajaj Auto Customer Service and still waiting for RESPONSE...

THIS IS THE REAL"BULAND BHARAT KI BULAND TASWEER !!!"
I have attached the Photos and Videos with the Complaint, Unable to attache video as it not supported.

To Whomsoever it may concern

This is to state you that I, Tushar Arora, am a resident of Amritsar Punjab. I would like to
tell u poor technology used in Bajaj's high end bikes. I bought a new pulsar 150 cc DTSi
UG-3 on 30th Mar'09 from our Local Auth Dealer in Amritsar. When I drove bike to my place I
could hear a noise coming from the rear wheel. The bike had to visit service station for 9
days (9 times). Atlast the bike was sold out before 1 month of purchase.
Now, again I have bought a new Pulsar 150 cc DTSi (UG-4) on 30th April'09. I had
thought that this bike wont trouble me anymore but to my utter surprise the same noise is
coming from the rear wheel. The Noise from the rear wheel comes when the bike is in running
mode. Let me clarify on this. When the bike is in running at 40 kmph and is in any gear lets
say 4th gear. Now by pressing the clutch lowers the engine noise and then the rear wheel
noise could be easily heard which is very irritating.
I took my bike for 1st service on 27th May 09 and i pointed the problem to service
manager. He immediately actioned upon the matter. He did test rides of the bike with the
servicemen and concluded that the noise is unignorable. He did some paper work and informed
me that he is going to replace the chain set of the bike. Can I ask is it fine to replace a
part of a bike which is bought 1 month back ?? Still, I accepted his decision and allowed the
replacement. But the problem is still persisiting.
May I ask How is Bajaj surviving with lower quality products used in manufacturing
of the bikes. I chose Bajaj Product as it gives an undoubted comfort to mind because we have
been using Bajaj Products since past 20 years. But for me it was my first and the worst
experience. I would never and never recommend Bajaj Product to anyone ever.
I work approx 20kms away from my place and I need to drive bike on all workdays. I
however donot have time to take bike to Service station everyday. And why should I take a
new bike to service station ? What is Bajaj's promise towards maintenance and product
effeciency.
I can be contacted at [protected] on all days 9 am to 9 pm and [protected]@rediffmail.com

dear sir
SIR, ON DATED 27/5/09 THE VEHICLE WAS HANDED OVER TO TCS BAJAJ NEELAM BATA ROAD FBD. BUT THE SERVICE ADVISER Mr HARISH KUMAR LOST THE STARTING KEYS .WHEN WE ASKED FOR KEYS HE AGGREED FOR THE DUPLICATE KEYS BUT WE NEED ALL LOCKING SETS TO BE REPLACE BY
NEW ONE BUT HE IS NOT RESPONDING TO US
PL DO THE NEEDFUL ACTION FOR THIS
THANKING YOU
RAJKUMAR MOB -[protected]

I have bought this bike 10 months ago. Until 6-7 monts past i had no problem. But then the Right Hand side HT Coil blows off and got it replaced. Bike started instantly and everytime. After 6-8 weeks same RH side HT coil blows off. Got it replaced yesterday and less than 24 hrs, bike stopped the same way as it did before. Every time i try to start, she makes some firecracker like loud sound. I rang bajaj dealer and then dont know why it happens. The bike is less than 1 year old!

I have purchased one bajaj wave scooter in august 2005, after 3 free service I have complaint for every dealer in Jaipur. I need clutch shoe & spring alongwith Petrol tank cap which is not available with all the dealers in Jaipur. I have enquired it at following dealer of Bajaj, 1. Nidhi Kamal co., 2. PL Motors, 3. Rambagh service centre. All the three have asked me to give order and they will get it from company and can not give exact time. This I am asking for the last six months.

Is there any responsible person in company who can reply to my querries. The company has already closed the production of Bajaj Wave. I need the parts as soon as possible, other wise I have to look for some other option. I have suffered financial loss due to non availability of parts with bajaj dealer.

I want some action against the company people.

Thanks

Sandeep Soni
D-536, Malviya Nagar,
Jaipur-302017
Rajasthan
Mob:+[protected]

Hi,

I am one of your customers who purchased the Saffire within the first few weeks of its launch. I did this because I was very satisfied with the Caliber that I owned. I did not want to go for a two stroke scooter at that time because I am very concious of the emissions.

Within months of purchasing the Saffire I realised that I have made a mistake by buying this. I however held on to it because of the sentimental value it had for me as it was the first big thing that I presented to my wife.

For a more vivid and candid narration of the perils we went through owning the Saffire vehicle can be found in my blog post here.

http://indiatwodotzero.blogspot.com/2008/08/bajaj-saffire-definitely-not-gem.htm...⇄

For the past three years the vehicle is rarely used. I am not able to get it serviced as the dealer (Popular Bajaj) from whom I purchased the vehicle is now chasing me out and refusing to service it. I also approached other dealers in Bangalore like Amba Bajaj, Khivraj Motors etc. The same story everywhere. I understand that there are over 30 to 40 Saffire vehicles lying in the godowns of the dealers. These are vehicles that were sent for servicing by their owners but they refused to take it back after the service.

I have spent hell a lot of money (way beyond the Rs.39 K I paid to buy this vehicle) to service this. You can find out details about the service history by looking at the records in Popular Bajaj's Bannerghatta road workshop. As it stands today the vehicle is in running condition except that there is huge amount of smoke from the exhaust. The bore is gone and nobody in the town is able to fix it as the spares are not available. The bore was already redone two times in the past and was changed once.

All the dealers are refusing to do anything to this vehicle and ask me to sell it to the scrap dealer who is quoting a price of Rs.1000 for this vehicle.

I am writing this email to find out what is your official stand on this matter. Can Bajaj help in making this scooter road worthy for light use by our family? If not can you buy back this vehicle and compensate me suitably?