Bajaj Auto Complaints & Reviews

Dear Sir/Madam,

(This Mail i sent to Bajajcustomer care but there is no feedback from bajaj.)

This mail I wrote to you second time because I am not satisfied with your last feedback regarding my bike. This time I really do not want to take any chance for my bike’s battery and any other problems so I want to CHANGE MY BATTERY BEFORE MY WARRANTY PERIOD END, because last time I told you to the same problem but you repaired my battery and after few days I faced same problem. When I tell about this problem to your bajaj service center they send me bajaj showroom, from where I purchased my bike but after going to both places I didn’t get the satisfactory solution.

I purchased Bajaj xcd 135 dts-si disk model on June 2009. On its first service i notice that its battery not charging properly and after a very short period low battery signal comes. I complained about this problem on its first service to fourth service but i didn't get right/proper feed feedback or service from ur Delhi based Bajaj service center in Rama road. The other problem in the bike is that its automatically came into neutral from first gear.

I am a service man and I have no time for daily come in ur service center for repairing my bike last time I left my bike for three days but that was worth less for me. Now this time I only want to change my battery and and others neutral problems on it, that’s solution.

For doing these things you should stop to me take any legal action to Bajaj.

Dear All,

I had purchased BAJAJ PULSAR 135CC ten days before from Day 1 the engine got heated and also the oil got leaked. I had told to the show room they didnt take it is seriously and they neglected my comments.
After a week they took the vehicle and serviced and once again i had faced the same problem. They took the vehicle the same problem.

I am asking to replace the vehicle but till no response.

What should i do?

Thanks,
Gouri Mohan.
[protected]

I have Bajaj Discover 125 with me. I have been using it since last 21/2 years but I am not happy with the bike from very first day.
After purchase bike, I found there seems to be a problem in bike when bike goes to 50 Km/hr speed. There will be voice raised when bike reaches 50 km/hr speed.

I have been complaining these to Bajaj service centers but no one has resolved my issues and more on this Bike is not running smooth after 55 Km/h4r speed.

You will very bad driving bike on speed of 60 km/hr.

Dear Sir
I had bought one vehicle in 1997 financed by you. The loan was duly cleared in the stipulated time. Now I want to have a non- liability certificate. For the purpose I contacted your head-office at Pune and also your regional office but to no avail as Hindustan Business Corporation the agency which was functioning with your collaboration has closed the business from some time. Here are the details of the vehicle purchased:
Vehicle : Bajaj M 80 Registration No : KL12A139
Chasis No : 16CBDH 25158
Engine No : 16EBDH24731
F.S.C No: 078453
Colour : Red
Date of Purchase:[protected]
Sold To : 5327 Bajaj Auto Finance Ltd. Pune
Supplied to : Jose Cheriyan PUTHUPARAMBIL, MARAKKADAVU
May I request you Sir to kindly see this matter immediately and send me the non-liability- certificate.
Thank You
Yours sincerely
Jose CHERIYAN

Sir,
I had purchased a Bajaj Plusar 135cc from PRJ Enterprises (Patparganj) on 20th January 2010. When I was Purchased that Bike I found that There Is Problem in 5th Gear of My Bike. It was So Noisy. When I complaint to the service center they said We donot have the 5th Gear Right now but we arrange it in maximum One Week. But they did not do the same. I make many of Phone Calls to them but I didnot get any satisfactory answer from PRJ. They Brought me The Gear on 18th March (after 2months from the date of purchase of Bike). When I reach there They said we Need 3 Days time for the installation of Gear and we will give your Bike on 22nd of March 2010. Now On 22nd March I has Call them for the Progress of My Bike they said We Will give your bike on 24th March.

BIKE DETAILS
Bike Number- DL7S BK 0108
Model Number-Bajaj Pulsar 135CC
Colour- Midnight Black
Registration Number-MD2JDJDZZSCK19201

Sir Please try to understand my problem I am in a big trouble I have to pay the lots of Money for Auto Rickshaw to reach my office.

Mohan Goyal
15 Gyan Kunj
Laxmi Nagar
Delhi-110092
[protected]

I booked my Pulsar on 4th March 2010 by STATE CARGO PACKERS OF DELHI from Delhi to Trichy (REF WAS GIVEN BY SULEKHA.COM) till now I am not knowing the FATE of my Bike Whenever I enquired they say it will reach if you have doubt lodge Police complain.They took Rs4000/ for my delivery which includes Transit Insurance but they are not providing any detail of that. I am totally confused what Option available to me even I dont know.If anyone has any Solution PLZ advice me.

sir,
I have buy a bajaj pulsur bike(150 dtsi). on dated 18/06/09 which chasis no. is MD2DHDHZZSCB62547 and engine no.DHGBSB59070 .on name of sajim khan
REGD.HR 51AE7615. Sir I have pay the EMI on dated 24/09/09 and 09/10/09 amount of 1838/-per month by cash BOOK NO.73424 & RECIEPT NO. IS AF11585577.The book no of month oct is 79388 & RECIEPT NO.AF11734682
And Sir these payment are withdrawal by bank from my ACCOUNT . ACCOUNT NO.IS [protected] On dated 15/09/09 & 15/10/09. ecs no.2068572 & 2070320. sir refund my payment or adust this to next emi.reply me as soon as possible.I have send you my emi recipt and bank statement.we are already send this mail in bajaj auto fieance many time but they are not refund emi.
--
sajim khan
[protected]

-- costumer

i have a pulsar 150 2004 model and recently i given to showroom service staion in a preparation to get my bike again in showroom condition. the showroom people estimated nearly 10,000 to make engine to good condition.i was prepared and had given bike to repair. after completion the bill was made to nearly 18,000/-(eighteen thousands) by replacing all engine parts, bore piston, carborator, silencer etc. and actually i was ready for any range of expenditure to get my bike in showroom condition regarding speed, pickup, engine smoothness etc.
but they didnt done good job. my bike is with same old problems like low speed, low pickup, low smoothness, i getting very irritating when i am driving bike in traffic
Not only this time,previous to this, every time when i use to give bike for servicing in showroom, i am not getting the full satisfaction regarding vehicle condition. only upto 3 or 4 days after servicing the vehicle looks good while driving(not fully, upto some extent) and will be as usual like before servicing and paying heavy bills every time for this servicings. only upto oen year i enjoyed showroom conditon. after one year, to get the showroom condition (nearly) i tried my level best by facing high amount of bills charged. but no results every time...
with these experiences when i came to purchase a new bike, i went to hero honda and purchased a bike from hero honda.
even now please try to give faith on bajaj. by rectifying my problem...

Sir,
I have a very good faith and trust with Castrol Bike Zone servicing. But this faith and trust jeopardized due to one of your service center in Pune city. Recently I moved to pune from Tamilnadu.I used to service my bike in Castrol bike zone in Tamilnadu, as one of my friend recommended about your service. I even more than satisfied not only with servicing but also the treatment by the shop owner, chief technician, the way they explained the faults in my bike and how they rectified ,etc, etc, and even I myself had seen how my bike is being serviced. So I believed the same in Pune also and went to one of your servicing centre on 01 Feb 10. (Goal Seek Ventures, Shop No: 2, Mari Gold Building, Neco Gardens, Viman Nagar, Pune-14. Tele: 40036696, [protected]) and handed over my bike. I told them to do ‘Gold Service’. (Job No: 4241)
The next day evening I received my bike and paid the bill. (Rs 1233.00/=). But the next day (03 Feb 10) I found my Choke is not functioning. So I went to fix that problem. The technician was removing my bike seat cover in order to get an easy access to the cable. There to my Horror, I found my bike battery terminal is full of “Sulphanation” and that was not at all cleaned. I enquired about the matter why they had not removed my battery, charged and topped up with distilled water. The floor owner reiterated that he had removed the battery and told that was a fresh Sulphanation. I really got anger, because that much quantity of Sulphanation won’t get accumulated within a day itself. Moreover, we deal with lot of Lead Acid battery in Indian Air Force. (Yes, I am working in IAF ….) I know about Lead acid battery very well. He tries to persuade me to accept that was a fresh one. It means I am fool or what…? The rust was in such a manner that, they had to put a lot of pressure to open the screw. (Making me to believe what they said, If I was not knowing about Battery, then they would have simply convinced me…that is making me fool…Non sense ! ) And even once, he told battery removing is not the part of servicing. This time I went peak of my anger and asked him to give the ‘Terms & Conditions’ of Golden Servicing schedule, and told them to give me the customer service centre complain no. Then he suddenly becomes very polite and asked excuse for their mistakes. They even not given the proper Computer printed Bill. They had given me a bill in Handwriting….real pathetic…& real cheating.
I really lost all faith with them. Castrol is world class reputed company. But due to this kind of Low quality franchises, cheap minded, fraud technicians make the Castrol name in deep ditch. Especially this Viman Nagar Bike Zone is the biggest mistake of the Castrol Franchises. Here after I will never give my Bike to any of the Castrol Bike zone in Pune city. I even recommended my friends, colleagues not to believe ‘Viman Nagar Bike Zone’. It was an embarrassing experiment with that shop. Their behavior, nature, attitude etc etc are really not customer oriented. Very pathetic….. God only save Castrol Company with this kind of ill fated Franchisees

Thanks
P. Arul Kumar

hi, this is anil kumar, i owned pulsar 150cc, KA51 U 7276 dated[protected], form popular bajaj, banneru ghatta road, banglore. not even completing 6 months, i can see too much proble and sound in the engine and back wheel shake, we approached service, they replied like depends on your drive. Am really unhappy with the conditiuon with in 6 months. Am really vexed. kindly look in to the matter.

I had purchased a Bajaj Discover bike from Alappuzha on 2006 August from Alpy bajaj

The loan has been paid in full long back as correctly & i got all the hypothefication paper from Bajaj Finance office ,Ernakulam ,I have given the papers & R C book to RTO office alpy on 23/11/09 for hypotheficatin cancellation.
The problem they are telling from RTO office is that they have send a letter regarding this to pune bajaj office.From pune office they are not responding.

Looking forward to a positive reply

Matter urgent please.
Tony Thomas
Alappuzha

My husband late Shri Ravinder kumar Tomar was the registered owner of DL 5S Z3004 Bajaj Pulsar(180). He and his cousin satish was coming from Residance in Vijay Nagar Gaziabad to Office In Gaziabad (U.P.) on 31 March 2008 by his motor bike.Satish was driven the bike and Mr ravinder was sitting behind him . When they was in Bulandshar Industrial Aria in Gaziabad Satish stopped the bike and going to urinal but Ravinder was sitting in the bike meantime a truck came and accidented the bike from the front. Bike got damaged . Mr Ravinder has badly injurred. Mr Satish took him in the Hospital but unfortunately MR Ravinder was dead. After that we have file the claim towards Oriental Insurance Company through Mr. Chanchal In Rajiv Raj Bajaj in Durga Puri Delhi because I have Purchased the bike from Rajiv raj bajaj. After few days I contacted to the Mr. chanchal & ask about the status of my claim. He answered me that I have filed the claim & I will give you the actual report in few days. After few days that I again contact him he told me that the Insurance co. has appointed Mr naresh Thareja as a surveyor of our bike. I will report to company in next week. After passing near about ten days I again contact him, he told me that insurance company will give you the payment according to total loss of Bike. After passing few many days I have contacted to him & ask for the cheque. He said to me that you was going to the office and contact in the office . Then we went to the office and talked with Mr Ramesh he told after 15 days you will be take the cheque .Passes the one month in the same situation. After that we have repaired the Bike on my risk. . After passing the Two year we have not got any claim from insurance company . Please help me in this matter.

Archna
[protected]
B2/700 Gali no 27 harsh Vihar Delhi 110093

Dear Sir,
This is to bring into your kind notice that i purchased my Avenger-200 DTS-i from BAJAJ SHEIL AUTOS situated near Bhagwan Talkies Agra(U.P.) on 6th November 2009.
[ Chassis No:-MD2DGJMZZSCG23969 ]
[Engine No:- JMGAFG23006 ]
Till one month my vehicle was running smooth but
1:After then the performance of the shockers of my bike degraded.
2:And also my left rear view mirror loosened up during my cruising and came out of the supporters along with its bolts.I was just saved by an accident due to this problem.
3:After then my brake light got fused up. After sometime my speedometer light also stopped working
Then i went BAJAJ SHIEL AUTOS for servicing of my bike and I asked concerned person at the workstation at BAJAJ SHIEL AUTOS about the faults in my bike but the only answer was to replace the whole part instead of repairing.
I could have beard that also but sir "I HAVE CLEANED MY BIKE AFTER WASHING AS THERE WAS NO ONE FOR THE REQUIRED SERVICE".
SIR THIS DISTRIBUTOR AND ITS WORKER ARE MOST IGNORANT AND UNCOOPERATIVE,THEY JUST WANT TO INCREASE THE SALE OF VEHICLE AND SPARE PARTS AND JUST IGNORING THE SERVICE AND REPAIRING OF PARTS.
I hope you take some serious action against this problem which caused me mental as well as financial suffering.
Thanking you
Yours Sincerely
Shantanu Garg
Mob No:- [protected]

I Purchase a Motorbike PULSAR 150, the date of 13th of april 2008. I am facing a lots of problem in my bike for last 1 year and nobody give me a answer for my problem. 3 times I was change my bike engine kit but I am not saitisfied for services and kit. I service my bike time to time for 1 service station (Swadeshi Auto Pvt. Ltd.) 41, rama road, najafgarh road, Industrial area, new delhi - 110 015. I am continue facing the problems and they people asked We can't do anything for You.I

Respected sir,

sub:- Requrierement of my NOC and statement of loan A/C (Paid / Unpaid EMIS & other Overdues)

Loan A/C (Agreement) no.[protected]
Product:Two Wheeler
Asset Desc.:Bajaj Pulsar 150 DTSI UG3 ES
Regn.no. GJ18AD8861
Disbursal Date :29/10/2007
Tenure:30 (ALREDY I PAID FROM EMIS DATED 15/11/07 TO 15/02/10 Rs.2348 x 28 =65744)
Special Note:According to your statement 2.5 yrs.(30 month) Scheme i was alredy paid Three emis in Advance with down payment.

Regards
Prakash Vaghela

i purchased bajaj pulsar150 on 15/10/09 from society motor Kanpur reg.no. UP78BX-1749 Engine no DHGBSG98116.last free service done 17/01/10.
On 22nd Feb sudden a sound came from my bike, immediate i switched off my bike and checked for any parts looseness but i could not find .after that i try to start my bike but i could not start my bike.. At last by pulling my bike i reached service center there i come to know piston is broken in side engine.i asked works manager Mr deeepak Sharma how piston broken after 3500 km he told that wrong fitments of piston by the company .....
any how he has changed the cylinder piston.After change of cylinder piston a different sound is coming but he told me that it is not problem
May i know why it is happened why company has not checked properly.
why company has putted faulty material.

Dear Sir,

I have Bajaj Pulsar 150 DTSI since 2007. There was no problem with me to ride this bike till last 3 months back as I used to go in this bike from my home to office and distance nearly between 14 km each side.

However, since from last three months I’m regularly facing trouble to ride this bike. In these three months I have spend my 7000 rupees, lots of energy and time but still there is no solution come up. I have got it checked with Suman Auto (situated Noida Sector 2) and they are still not in the condition to give me proper value added satisfaction.

Here comes in detail about the my main concern, in the month of January there was some problem with the bike pertaining to it’s light and horns. I complained about the same to Suman Auto by saying there seems to be some circuit problem and they have changed the BCU and some other parts now again after 15 days later all electronic equipments of my bike stop working even I couldn’t blow the horn. Again I went to Bajaj service center (Suman Auto) now they have again changed the BCU and few other parts but now this time after fixing all these things bike’s meter stop working and service center told me that it was already not working. Anyhow, I didn’t make any argue with them and came back to home but after one week I have noticed that battery of my bike (Exide Battery) got discharged. I got it re-charged again but after 1 week it’s again discharged. I have again went to Suman Auto Bajaj service center and talk to the General Manager (Mr. Goyal) about all the problems and he assured me that he will rectified all these problems by today itself but still the problem is as is even they have taken 1350 rupees from me and give new battery just for testing purpose as still they have not come in the conclusion what is the actual problem with the bike.

All in all, I have spent my lots of time, energy and obviously the money but still not satisfied.

Kindly look into it and help me out to solve my problem. If you need to contact me for any more detail please call me on [protected].

Thanks in advance for all you help.

Dilwar Singh Rawat
[protected]

sir,
i purchase the 3 items of L.G. product (invoice no si-3047and ref no.71/3523)at anil electronics at opp anjana cinema agra. and finance by bajaj auto as per track. but the agent give the insurance without knowing me. and i am not agree to this insurance. so pls reduce the insurance amount on my E.M.I.

regarding
bina gautam
33/i/2 radha nagar,balkeshwar road
agra-4

Dear Sir/Madam,
I have booked a bike on 11 Feb 10, Bajaj Discover (100 CC), with
Ganpati Auto, Baberpur, Shahdara & taken delivery on 12 Feb 10. The
first service of Bike was due between 500 to 750 Kms. On 21 Feb 10,
first service was done by Fair Deal Auto service, Patparganj, Shahdra.
On 22 Feb 10 in the morning, the engine of the new bike blocked. We
approached to the dealer and service centre but nobody is ready to
take responsibility of replacement of bike. Both the firms are saying
only repairing will be done but as we bought new bike in last 10 days
only, replacement should be done by the company. Why this type of big
fault appeared in the engine? After discussion with both the firm, I
compelled to take the bike after repaired the engine. Then I call on
Bajaj customer care and speak to Mr. Niranjan, Customer care officer.
He registered a complain against Fair Deal Auto service, Patparganj,
Shahdra as they are the authorized dealer of Bajaj for Ganapati Auto vide complaint no. 20222. Next day AGM of the said dealer call me and told me that bike
is ok and he closed the complained. He written in the reply that he
has seen the bike on that day but I did not go to him with or without
bike that day due to my busy schedule. I requested again to Bajaj customer care
officer and he has taken again my complain for higher authorities of
Bajaj on 25 Feb 10 but till now there is no action taken by the Bajaj
higher authorities. Even there is not a single call from them. It is my humble request to you to help me in replacing the bike with a new one from Bajaj auto at an early date.

Thanking You

regards



Jetender Ruhela

Dear Sir,

I had Purchased a 150 CC KS Bajaj Pulsar in Bangalore.I have noticed the Muffler is getting rusted and leaking at one particular circumference and it looks it is going to cut off at that Joint I spoken to Khiviraj Motors service people but they tell me this happens in most of the bikes and the company has stopped fitting this Defective Muffler. I have seen and spoken to people who have similar problems in thier bike also I am not able to understand a company like Bajaj with Pulsar being a huge success and has been a fore runner in 2 wheeler segment for a long time now, as a sub-standard piece of equipment fitted on Bajaj Pulsar


Details are as follows

Registration No : KA 03 ET 5078

Service Dealer Name :KHIVRAJ MOTORS (BANGALORE)

Date of Purchase : 24 Aug 2005