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Bharat Petroleum [BPCL]

[Resolved]  Bharat Gas — Denial to book Gas due to Frequency more than 3 month

I am a working lady presently residing at Kolkata. My Bharat Gas consumer number is 20440.

My frequency of booking varies from 2-3 months, as i usually keep visiting my native place at Jamshedpur. Moreover, i underwent a surgery in recent past & hence was on long sick leave away at my native place. Now when i am back at Kolkata since 1 month & my gas cylinder is about to finish, the distributor at my location (Baguiati, VIP Road, on Chawal patti) is denying to take any booking.
I am already under strict menu and not supposed to eat outside food as per doctor. Now i have a problem since the gas cylinder would finish and i do not have booking done.

Please help as it is critical
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Bharat Gas — REFUSAL OF CYLINDER BOOKING, DUE TO FREQUENCY OF BOOKING MORE THAN 3 MONTHS

I am a working lady presently residing at Kolkata.
My frequency of booking varies from 2-3 months, as i usually keep visiting my native place at Jamshedpur. Moreover, i underwent a surgery in recent past & hence was on long sick leave away at my native place. Now when i am back at Kolkata since 1 month & my gas cylinder is about to finish, the distributor at my location (Baguiati, VIP Road, on Chawal patti) is denying to take any booking.
I am already under strict menu and not supposed to eat outside food as per doctor. Now i have a problem since the gas cylinder would finish and i do not have booking done. Please help as it is critical
Reply
Dear Sirs,
I am a consumer of Bharat Gas in Badarpur Branch -Anand Gas Agency I am trying to lot of time by phone for refilling but always phone is dead or no response from agency.

Please help us we are very puzzaled.

Thanks and Regards,
Reply
Is there any action received regarding ur complaint
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