[Resolved]  Bharat Petroleum — Petrol Pump staff cheating on quantity of fuel

oil mixed pump but they receive oil cost sapratly pallavaram pump station

the bharath petroleum pump in pallavaram ( tn lorry owners federation (tnlof) bpcl bunk) is one of the worst bunks of bharath petroleum.

these people here never make consumers ensure zero before putting petrol. i have suffered a lot of times . i have a bharath petroleum petrocard so i am forced to use this bunk frequently. even today i had picked up a fight when i went in my car and asked them to put 5 litres of petrol. just when i turned back the meter showed 1.44l . i argued with them asking why was i not told to ensure zero before putting petrol and what i got back was a abuse in filthy tamil language. i told them i will not pay a single paisa and retorted and came back. i also took a photo of the meter saying i gonna file a complaint

here is the photo : http://img262.imageshack.us/my.php?image=[protected]ku1.jpg

and another thing i have seen here is that these people cheat on quantity of fuel too. normally my santro gives 100-104 kms/10 litres of petrol in any other bpcl bunk but in this bunk petrol it gives me only 85-90 kms/ 10 litres. i really wanna complain about this bunk to bpcl. but i dont think they will even see my complaint

Im witring this complaint with the wrst Experience of the Police Department in our town. Im Staying in Kumbakonam.thanjavur District. I 've applied for my Passport on 7th of August 2008, the Passport police verification has to be take place with in 15 days as pernorms of passport authority 'said... Still now i ve not recived any police verification form.i ve enquired in both policde station in our town... when ever i go to the station.no one will be availabe. or they are busy. or Ive to serve those

I have a doubt, Wether Police for Public Service..
wat i feel, is they better wear a saree, sit behind thier wife, n serve them...

INDIA's VISION of 2020... wont happn, if it continue like ths... INDIA's VISION wil lbe Acchived only after 3030 or 4040... even that may not be Possible...

Bharat Petroleum / Savitha Gas Agencies — NO ACTION TAKEN YET

This is john kamalesan. My consumer ID:617271

As and when We make a call to this Agencies they dont pick up the phone. And also they change the phone no frequently without any intimation to the customer. If We book for refilling the gas through phone they do not register the booking. We have to call up or go straight to the agency to conform the booking.
Please take necessary action on the irresponsible service provider who makes the bharat petroleum to loos the business.

Cause of this i Going to change to Indane Gas .

Bharat Petroleum — Staff Cheating while filling GAS

Two days back i filled GAS for my car (WAGONR)in Bharath pertrol pump which is there in CAR CARE Centre, 143/97, Anna Salai, Ch-2.I was shocked because the GAS tank capacity as per maruti company is 22.5 litre.I got the bill from the petrol pump staff for 28.5 litre and also the meter is reading shows me 28.5 litre.How come it is possible.If iam not getting the proper response.I will go to consumer court.

Bharath Petroleum Corpn Ltd — Cheating in Filling of Petrol

Dear Sir,

I refill in Vinod Auto Service 1, Wheelers Road, Bangalore Phone 25910726, since I have a petrocard. I am forced to use this bunk.

I have noticed that when filling the other man talks about the payment and diverts attention, and cheats in filling less. I had found another man arguing about the same today and felt that I should support and we gathered a large number of crowd, and many had the same problem. There was almost a commotion and traffic was held up on this route.

HP is not 1/2 KM away from this bunk.

If you want business you may take action on the bunk owners and desist them from doing such nasty business.

Suresh
Bangalore

Dear Sir,

I refill in Vinod Auto Service 1, Wheelers Road, Bangalore Phone 25910726, since I have a petrocard. I am forced to use this bunk.

I have noticed that when filling the other man talks about the payment and diverts attention, and cheats in filling less. I had found another man arguing about the same today and felt that I should support and we gathered a large number of crowd, and many had the same problem. There was almost a commotion and traffic was held up on this route.

HP is not 1/2 KM away from this bunk.

If you want business you may take action on the bunk owners and desist them from doing such nasty business.

Suresh
Bangalore.

I was in Punjab from 10th Oct 08 to 25th Oct 08 and was traveling around. I am a Petro card holder from Bombay and was not able to use the same at any of the petrol pumps across Punjab.

Even at one of the hyped places of Sector 17 in Chandigarh.

I have collected receipts from all these pumps, Please tell me the procedure to load all at amount that I spend.

also let me know if this card works only in mumbai. Or there is some geographical restriction on the card.

kulvinder
[protected]

Bharat Petroleum (Bharat Gas) — No Gas delivery After 13 days of Booking

Name: sanajy KumarSrivastava
Address: T-1001, Parshvnath Edens, Sector Alpha II, Greater noida
CONSUMER NO. :-M 24579
Gas Booked on: 01/11/2008
Mangalam Bharat Gas Agengy Located at Sector 93, Noida(U.P)

I have a petrocard @ villivakkam -in chennai Bp petrol bunk
they cheated me 1 liter petrol,
i have shouted ans said i will give complaint at BP, then they stoped my bike and put 1 liter

please tackcare
name of the person Mr.Sabastien
my bike Honda Activa gold TN22AF-3450
MY PETROCARD NO CA[protected]
CU[protected]

Bharat Petroleum (Bharat Gas) — Rule of thumb of M/S THILLAI GAS SERVICE, Kumbakonam

I am a consumer of BHARAT GAS . My consumer no.5733. with M/S THILLAI GAS SERVICE, KUMBAKONAM-612001.

It has become rule of thumb with this dealer that we can book gas only after 21 days of last delivery. Gas will be supplied only atleast after 15 days of booking. If you forget your last arrival date you will suffer. That does not matter. Where as Indane consumers are getting with in a week.

You cant contact over phone although they have 2 phone connecttions officialy for this. That will be always busy. (rather kept busy for not attending consumer calls) This is happening for the past several years.

It is better for the company to find a new dealer here or appoint one more dealer to cater the needs of Bharat consumer gas user.

So, I try to to Indane, Thirubuvanam. I submit my transfer application to them. but they not interested to receive it. they informed to meet the owner. he told that, i am busy, come next friday. this is happens 4 times. almost 1.5 month gone. till i can't transfer or surrender my connection. If you visit his office you can see atlest 2 person fight with owner everyday. i not interest to continue with him.

any one give suggestion to releive form him. can i submit case to consumer court.

Bharat Petroleum — LPG CYLINDER

MY CONSUMER NO. 2131 DISTRIBUTER PRYANKA GAS SERVICE

SIR, I AM NOT GETTING CYLENDER WHENEVER CONNECTED ON THEIR PH NO: 23931995, 23924917, THEY KEEP THESE ON HOLD, GIVE NO RESPONSE, OR SAY CYLENDER WAS DELIVERED, BUT RETURNED BECAUSE NO ONE IS AVAILABLE IN THE HOUSE
WHICH IS NOT CORRECT. PLEASE LOOK INTO THE MATTER.

PREM CHAND
62, HIMGIRI ENCLAVE, NEAR BURARI TRANSPORT AUTHORITY,
DELHI-84

sir this is ratna kumar. plase take srious action on my complaint. In hyderabad your petrolbunk that is situated at balapur near super 70mm theater, they are cheated the people because thay are cheating the people if people want to pour the 30rs petrol they pour only 29.60 paise they do like that to everybodie if they do like that if they do for 200 people for day how can they earn once think for month .if we ask them they didn`t give even replay to us they answered very carelessly if you don`t take action on them i will give complaint to higher authorities. so please take correct action on them.

Sir,

My Consumer No is 13958. I booked a gas cylender on dated 17/12/2008 in ambika gas agency. but Gas Cylender is not received till date. My booking number is 214. Please Look into the Matter as soon as possible


From
Kedar Mal Panwar
14, Kumawat Badi, Khatipura Jaipur

Sir

i am the consumer of BPCL LPG from last few years. I have been uitilising the services of M/s. Balaji Agencies in Mathikere in Bangalore. I would like to bring to your notice that the agency's calling numebr is either always busy, or noone will pick the call or line fault IVR appears. Need your help in resolving this to help your client immediately. The delivery perioed is also very por. They take about 10 days to deliver the cylinder that too with lots of followups required. If you require, my contact number is [protected] for further information

Kind regards

Manjunath

Sir
I refill in Bharat Petroleums Govt. Owned service center, Chandrasekhar Phase1, Bhubaneswar, Orissa.

I have often noticed that when filling petrol one or more employees will be there and one of them talks about the payment, asks for change or requests for filling in 50's or 100's and diverts attention, and cheats in filling less. By the time you look back at the meter you can notice the meter moved into the requested amount. I had found one man complaining the same to the supervisor present there. But the supervisor argued that you cannot force us how slow/fast we should fill your bike. It is your responsibility to catch the reading. There some useless people managing the petrol pump over there who often found to be chitchatting near by you to convert your attention.I am not sure if this forum can help to crack the hiding thieves in hundreds of petrol pump. Though the chances are mere but lets hope that there are still some people working in BP who cares for the image of there company.

Bharat Petroleum — staff cheating with fuel

this complain is regarding BPCL prtrol pump near telephone exchange station road indore(m.p)
at the time of the filling the petrol one of the staff woker distrub the customer with some talk mean while other clear the meter with final reading. in my case he switched the meter from 60 to 100 rs.

Please Get the following dealer checked for correct quantities being delivered for petrol
on 29th january, 2009 the petrol filling boy do smartness by taking petrol pipe earlybefore whole petrol comes from pipe to tank of my bike.And lot of other misschiefs is being done by this petrolpump owner.

so consider this complaint,
Please take apporiete action againest this petrol pump owner

Swadesh Petrol Pump
Milatnagar Road
Isanpur-Bhairavnath road,
Near chandola talav,
Ahmedabad, Gujarat.

Two issues with Bharat Petroleum: Today I was cheated at Bharat Petreolum filling station in Ramnagaram (on main BM Road directly opposite Ramnagaram Main Bus Stand). It was a deliberate “double act” whereby one employee distracted me and the other started filling not from 000 but from the amount (about Rs 60) from the previous customer. Rs 60 is not a big issue. Being cheated is a big issue.

Tried to email vigilance officer from Bharat Petreolum website but no emails given. I have written to the address provided but surely if we cannot easily report cheating by email or directly at the website then the lack of care by Bharat Petroleum can hardly be called vigilance. I tried to make a complaint at the time at the filling station but was told it was 50 paise (which it was not) and to move away.

REGARDING OF DELAYING SUPPLY LPG CYLINDER..


1st complainet not answering phone..
2nd complainet delaying LPG cylinder upto date.

ashiq
thirumangalakudi..