[Resolved]  Bharat Petroleum — Petrol Pump staff cheating on quantity of fuel

No one is aware what has happened. One thing is certain. Complaints are always there. May be customers can demand self-service pumps (with credit/debit card facility) from oil companies.

i want a petro card suggestion pls.
[protected]

Bharat Petroleum — non-delivery of Gas-Cylinder

NON-DELIVERY EVEN AFTER B15 DAYS OF BOOKING
DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 18/06/2010
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TO VYANKATESH GAS AGENCY, JALNA ROAD, AURANGABAD

BPCL — wrong reporting

I am consumer of BPCL gas and regiestered with Sunny Gas service vide consumer no 9007242. I have booked cylinder though net on[protected] vide acknoledge no 2175921. On[protected] the satus has shown as delivered without delievering the cylinder . To whom this cylinder has been delivered.

Myself Mr. Vijay bhatia, from jamnagar gujarat. Gas no. 25174.
i have booked my gas after 21 days on 26/8/2010, as per rule i should be getting the delivery in 2 days. But now they are saying i would get after 10 to 12 days as festive season. Though there is no holidays still such a pathetic answer.Plus the women who is registering the order doesn't pick up the phone to jot down orders on time so more delay in ordering, also the entire staff is very rude when we personally went to complaint. They staff person straight away tells us "to get out".

They didn't even gave us the complaint registration book, which is the right of the customer. I had talked to the Mr. Pradip kale. mob. no. [protected].. After which they just gave notebook with a stamp of bharat petroleum gas.. and asked to write complaint in that. Complaint registration no. 1. But the response is poor from that end too. The registered office is.
Contact Details of Bharat Petroleum Co
Address Nr. Super market Town hall Road
City Jamnagar
Pincode 361001
State Gujarat
Country India
Phone No [protected] / 2677095
Proper action should be taken for worst response to the customers.

Dear Mr [protected]@@bharatpetroleum.co.in




This is to bring in to your kind notice that today morning i have visited one of your fuel station in jaipur near " Pani Pech Choraha ( Jhotwara Road ) and i m very disappointed after had fuel in my vehicle because they people fill fuel manually and in between many time they push the fuel pipe button which is not right.
I have noticed that when filling the other man talks about the payment and diverts attention, and cheats in filling less. Many time i told these people to get repaired this fuel pipe but all the time they says "it doesn't matter that button of the pipe is repaired or not you are getting right quantity of fuel" in a very rude manner.


So today i decided to meet the manager of this fuel station to complaint for the same but i get disappointed again because the manager said to me that the company is not repairing the fuel pipe button then i said get repaired it own your own. And again and the manager trying to say me that you are getting right quantity of fuel.


This fuel station is most convenient to my home but i always avoid to take fuel from this station because from last 2 year they people have been filling fuel by manually and when we complaint for the same they behave very bed.


Kindly get repaired the fuel pipe ASAP.


Waiting for your positive reply.




Thanks


Parmindar singh

Choudhary.[protected]@yahoo.co.in


Jaipur

Bharat Petroleum Baner Petrol Station — Diesel filled-in inside the petrol tank of car

On Wednesday, 8th September 2010, I was at the Bharat Petroleum outlet on Baner Road, Pune for filling the petrol tank of my Swift Dzire Petrol car. I specifically requested the petrol attendant to fill-in Rs. 500 worth of petrol in the car fuel tank. However, instead of petrol, he filled-in diesel in the tank thus impacting the engine.

My car stopped soon after I left the petrol pump and I went back to the pump and confronted the petrol pump person. He admitted that by mistake he had filled-up diesel instead of petrol.

This mistake has resulted in my car being towed to the Maruti Service Center and the fuel tank being cleaned at my cost. The cost of this has been t the tune of INR 2000. Additionally I have no use for the INR 500 worth of diesel filled in the tank. My total damage has been to the tune of INR 2500 with possible future impact on the engine of the car. Additionally, I have gone through mental trauma in getting the car repaired and the uncertainity over the future of the car which is worth over INR 500000. Please take this up with Bharat Petroleum and let me know how I can recover at least my damages of INR 2500.

This is to bring to your notice that Bharat Petroleun Petrol Pumps at Rajkot (Gujarat) do not provide facilities fixed by the Corporation. I, Bharatbhai Gajipara - Rajkot, am regular custmor of Bharat Petroleum and visit the Petrol Pump located at Mavdi Road, Near Fire Brigade, Rajkot. There it has no facility for filling the air in the tyres. On asking they simply ask for many excuses like compressure is out of order/ today boy is on leave or some other. The Corporation has fixed paramiters for a pump but they donot follow and even your supervisors are slack in checking. I have suffered loss for their inefficiency in form of two tyres of my vehicle.

The same situation is of the Kisan Petrol Pump situates at Gondal Road, Rajkot.

You are requested to see it as early as possible to avoide inconvenience to the regular custmores.


Bharatbhai Gajipara

Rajkot

Yesterday night i have put petrol for 500 rupees(i.e. 8.75 litres) near Hotel Raddison Airport Road, chennai. I had doubt and start watching the log machine which was running below the digital meter. It was started from running *****56 and stopped at *****73, so only 7 litres were gone inside my tank but the digital meter running as 8.75 litres.I asked about the log and digital meter but the Petrol bunk employee said that log is not working so, digital meter is only correct, log value is wrong he said. Also he added log cannot be taken out and shown to customers. Then i came home checked by taking all petrols out in bottles.I noticed only 7.75 litres petrol were inside my tank.Already i have around 1 litre petrol in my bike so their cheating is confirmed.I need justice else will post my comment in all forums and press.

dear sir i have fill petrol in my bike on[protected].00pm) the sales man fill petrol without show me zero in metre than i say him to i am saying you show me zero in metre befor filling petrol in my bike but hi fill petrol & says yanha to aise hova janha zeero dikhate ho wanha dalwa lena agli baar plz take necessary action against my proble because my bike ride only 22km only in Rs.100/- petrol.

your customer,

madan lal

phone- [protected],[protected]

YESTERDAY I HAD GOEN TO THE PETROLPUMP NEAR POLICE STATION SOUTH ROHINI SEC-3 DELHI. THEIR THE PERSON FILLING OIL IN CARS ASKED ME HOW MUCH, I SAID FOR RS/- 250 NORMAL PETROL BEFORE MY CAR HE FILLE[censored]P ANOTHER CAR WITH NORMAL OIL. INSTEAD OF FILLING NORMAL PETROL INTO MY CAR HE FILL THE SPEED PETROL, BECAUSE THE PIPE WAS VACCENT. I DISAGREE WITH THEM AND ASKED FOR THE COMPLAINT BOOK, THEY ARGUED WITH ME AND TOLD ME THAT WE ARE NOT GOING TO GIVE YOU THE COMPLAINT BOOK. AFTER THAT ONE PERSON CAME TO ME ASKED WHAT HAPPEN, I TOLD HE HIM EVERY WORD, THEN I SAID TO THEM THAT I WANT TO CHECK THE PETROL YOU FILLED IN MY CAR. THEY SAID YOU HAVE TO PAY FOR IT.I SAID YES I WILL PAY AGAIN THEY DISAGREE WITH ME SO PLEASE HELP AND CONTACT ME ON MY MAIL ID IS [protected]@gmail.com ANOTHER COMPLINT I HAVE WRITTEN IN THEIR COMPLAINT REGISTER NEAR ABOUT 31-08-09 PLEASE CHECK IT OUT

Bharat Petroleum — LPG Erratic supply

I am a customer of Bharat Petroluem gas witth agency K. Ramanaiah Bharat Agency, Valasaravakkam, Chennai -87.My consumer No. 18035. The gas supply is very erratic and for LPG supply many unreasonable conditions are imposed viz. the agency is adamant in insisting that from the date of booking of one cylinder, at least after 21 days later only another booking would be registered. This condition seems very unreasonable and irrational.To add to the woes, there is always a lag tme of minimum 10 to 15 days from the date of booking of the cylinder and the date of supply. If we add all these delays, normally one LPG comes for only 30days approxi. for a middle size family of four adults and one or two children. Under the cirucmstances, invariably all the consumers are put to extreme difficulty with the gas running out and they face untold suffferings without fule for cooking.The Government of India, or the Powers that be, should seriously think about this problem and find a satisfactory solution to then LPG consumers. Sunder Jagadeesan Con. 18035

Bharat Petroleum — Cheating on quantity

y complaint is against : Bharat petroleum petrol pump opposite magar patta hadapsar pune ( Maharashtra india) .

I here by make a complaint against the Bharat Petroleum Bunk at Guindy (Mount Road) near the New Life Assemblies of God (before the church, on the left had side while going from Tambaram to Parrys).

1. Today (20/12/2010) at 06:19 p.m. I filled petrol into my RX 100 YAMAHA BIKE (TN-04-Z-3472) at the above mentioned petrol bunk. I asked the person at the pumping station to fill petrol and 2 oil for Rs.150. Prior to me a lady had filled petrol for Rs.50 which included 1 oil for her TVS Scooty. The petrol on the petrol was showing Rs. 45.+ . While filling for my bike the person distracted me by looking at my SBI credit card in my hand and asking me "is that Bharat Petro Card sir?" As I was talking he started filling by bike without setting the mark to ZERO. I was highly doubtful and I asked him if he really filled Rs.150 worth petrol (which included 2 oil also). He said, "Yes". But to mt shock my bike went into reserve within a kilometer from the petrol bunk. Before filling my bike I had at least 1/2 a liter pertol. After filling petrol for Rs. 140 (excluding the price for 2 oils) it should have had at least 2.5 liters. And my bike on reserve can hold upto 1.75 liters or so only.
I am shocked that looting int this fashion takes place in this petrol bunk. I used my credir card because I was low on cash. But these people have outrightly cheated me. I request the concerned officials in the government to take necessary action to close down bunks like this in the country.
Ragards,
Anand Jeyakumar M.,Kotturpuram, Chennai
[protected]

मैं अक्सर प्रीत विहार BPCL Company owned पेट्रोल पम्प से प्रेट्रोल भरवाता हूँ, आज 27/12/2010 भी मैंने पेट्रोल पम्प से 500 रुपए का पेट्रोल भरवाया ! मैंने अक्सर नोट किया हैं कि जैसे ही मीटर 500 रुपए पर आता है पेट्रोल भरने वाला तुरंत pipe nossle का लीवर अपने हाथ से खोलता है, और ये भी कई बार नोट किया हैं कि जैसे ही मीटर 500 रुपए पर आता है मीटर मशीन पर खड़ा एम्प्लोयी तुरंत मीटर मशीन में लगा लीवर अपने हाथ से ऊपर कर देता है |
कृपया हमें बताएं कि जब आपका एम्प्लोयी 500 रुपए मशीन में फीड कर देता है तो उसको अपने हाथ से पेट्रोल सप्लाई रोकने कि क्या जरुरत है ? कई बार हमने इस बारे में टोका है लेकिन कोई असर नहीं पड़ता है | आप दोनों तरफ तो नजर नहीं रख सकते हैं |
आज भी ऐसा ही हुआ | लड़के ने पेट्रोल भरा और 500 रुपए की रीडिंग आते ही तुरंत pipe nossle का लीवर छोड़ा और लड़की ने 500 रुपए की रीडिंग आते ही मशीन के अंदर लगा लीवर अपने हाथ से बंद किया |
सोचिये, एक दिन में सैकड़ो कार पेट्रोल भरवाती हैं | मेरा ख्याल है कि pipe की लम्बाई करीब 5-6 मीटर तो होती होगी ही | और 5-6 मीटर में कम से कम 1लीटर पेट्रोल तो होगा ही | कम्पनी के अपने पेट्रोल पम्प पर ये कैसी धान्ध्ले बाजी |


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Mukul Gupta
[protected]
[protected]

Bharat Petroleum — no MUD NO. ON

Yesterday i am going to filing petrol at Jagdish filing station,sector -16,Rohini,New Delhi
worker is saying server is down we are not able to swipe cr.card.when when i asking for phone number they don't give me and no MID NUMBER on cr.card swipe slip.

Bharat Petroleum — Minimum Petrol Purchase

I will usually fill petrol worth 30Rs. morn and evening as per my daily beta. But when petrol price was hiked recently bharath petro bunk is not filling petrol for 30. They are conditionally telling minimum fuel purchase is 50rs only. Petrol Station is in Kanchipuram. I want to know how much minimum fuel i can purchase also want to solve this issue. I filed a complaint in BP website but no response

Hindustanpetroleum — Sales incharger has not recieving phone

Dear sir,


My self Iliyas, I hereby inform you that your sales incharger has not recieving call So, kindly request you to register my compliant. Hence get me a good service.


Thanking you
Mr.Iliyas

Bharat Petroleum — Sales incharge not responding properly

Dear sir,


My self Iliyas, I hereby inform you that your sales incharger(Mr.Diraj kumar) not delievering my home BP cylinder, and when i talk to him he talked so harshly So, kindly request you to take action on him. Hence get me a good service.


Thanking you
Mr.Iliyas

Petrol from Bharat Petroleum — Cheating in quantity

In the last 2-3 months, I have noticed that at all Bharat Petroleum Pumps, the attendants dont fill the petrol at one go. Generally I fill the petrol in my car amounting to Rs.1000/- at a time. But the attendant will first fill for 100/- or 200/- and then pretend as if he has not heard the amount correctly and then fill for the balance. It has happened 100% of the time and I have noticed that the quantity of the fuel is also less when they fill in 2 times. This is the modus operandi of all BPCL pumps in Hyderabad and the matter needs a thorough investigation to catch the culprits who cheat on the innocent customers by giving lesser quantity of fuel.

BPCL — pump electrical

m.s pump is not working stoped smell of wires burn sales stoped immediate attection of services of satish electrical contractor.