[Resolved] Big Bazaar — selling expired products | |||
Team, This Sunday I had went to BigBazaar at kapurbavdi, Thane. I found more than expired 10 bottles of Delmont sauce(name not sure, but something similar) for selling and even 2 botles of Hersheyls. Even to make the matter worse, the team at BigBazaar were careless to even respond to the complaint instead I got a feedback by team as "Sir, glati se 1-2 bottle reh gaya hoga, isse kya farak padta hai, Doosra lelo" Instead of being sorry they are suggesting me which is very ridiculous behaviour. I was so frustrated that I was goin to complain FDA about the outlet, but since did not want to spoil my Sunday I did not went further. But surely within two days I would do more research on this and take Food commisioning team from thane for inspection. Hope message is clear to you and it would be clear within two days. Al d Best Regards, Rahul Shah [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
Dear customer,
Hi I am Priya from Future Group. I regret the inconvenience caused, would request you to provide us with your invoice and contact details so that we can assist you. Please write to us at [protected]@futuregroup.in along with your reference id 4180 and we'll get back to you shortly.
Regards,
Priya
Future Group Care
Hi I am Priya from Future Group. I regret the inconvenience caused, would request you to provide us with your invoice and contact details so that we can assist you. Please write to us at [protected]@futuregroup.in along with your reference id 4180 and we'll get back to you shortly.
Regards,
Priya
Future Group Care
Dear customer,
Just a reminder that we haven't received any response from your end.
Regards
Priya
Future Group Care
Just a reminder that we haven't received any response from your end.
Regards
Priya
Future Group Care
Hi Priya,
I would like to know How the invoice number would to identify expired product. Instead of seeking this details it would had been appropriate by your team to check for stock and take immediate actions. But seems the whole culture of Big Bazaar follows the same fashion of ignoring customer feedback/complaints.
I would suggest you to visit some of other store like More/easy day/D-mart how well organised they are and how responsive they are to request of customers.
I did face inconvince and I got sort out my issues, but i took pain of informing you so that the same is not repeated but well instead of taking any actions you guys have tried to pass on the ball.
Anyways this increases my faith in other retails store and would recommend the same to others
I would like to know How the invoice number would to identify expired product. Instead of seeking this details it would had been appropriate by your team to check for stock and take immediate actions. But seems the whole culture of Big Bazaar follows the same fashion of ignoring customer feedback/complaints.
I would suggest you to visit some of other store like More/easy day/D-mart how well organised they are and how responsive they are to request of customers.
I did face inconvince and I got sort out my issues, but i took pain of informing you so that the same is not repeated but well instead of taking any actions you guys have tried to pass on the ball.
Anyways this increases my faith in other retails store and would recommend the same to others
I have gone through the same experience, and I have the proof of invoice as well as the product, if anyone needs proof pls contact me.
less items given
Hello, On 25th Jan, I purchased 4 leggings and 1 top at Big Bazaar - Pheonix City, Bangalore. When I came home and checked, there were only 3 leggings. I am really upset with this type of service from Big Bazaar. I went to one of the big bazaar outlets located in bangalore, bannerghatta road (Lower Ground Floor of Royal Meenakshi Mall) I found expired pizza (heat n eat) are kept inside the freezer and complained to their employees. They said you don't take it, we just kept it inside as there is no other place to keep it, such an irresponsible answer. I still purchased items worth 1170/- (Invoice Number:[protected]) and to my surprise I was cheated though I was checking expiry date in every product before adding it to my basket. They mix and keep expired items with fresh stock. Nov'2018 and Jan 2019 dated toned milk packets were mixed with March 2019 milk packets, I found this only after reaching home. Big cheating by bigbazaar outlets!
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
BIG BAZAAR — expired products
My name is shweta sirodariya yesterday (11-july-2011) i went to big bazar mumbai malad west near railway station. I was searching for dry bay leaves packet and asked the executive there handed me a packet of it(Food Bazar). I just happen to see the expiry date it was packed on 6-4-2011 and was valid for 3 months ie till 6-7-2011. but still all the packets are kept for selling. I did not purchase it but i would like you to take some action for this it has not happened for the first time. If you want you can go and check your self. please do the need full.Regards
shweta